How do I redeem a real money item?

On this page, we will show you the step-by-step process of claiming the real money items from the Shop.

What will you find on this page:

• How to redeem Real Money items
• Where you can check the status of your purchase
• How to find out the status of your Real Money Items

Without further ado, let’s get started.

Redeem your Real Money Shop Items in 5 Simple Steps

Claiming items from the Shop is quick and easy. Here is how you can do it, step-by-step:

Step 1: Log in and Navigate to the Real Money Shop Page

First, you will need to log in your Chipy account and access the Real Money Shop.

On this page, you will find all the Real Money items available at the moment.

Step 2: Pick an item and press “Buy Now”

From the Shop, select the Real Money item that you want to redeem and press the green “Buy Now” button to initiate the purchase.

Step 3: Ensure you Have a Valid Payment Method Set Up

Only users who have a valid payment option set up can claim Real Money items from the Shop.

Already have a payment method added on Chipy? Then, you can skip to step 4.

If you don’t have a payment method set up yet, you can do that from the User Settings page. Learn more from our guide on how to add your payment details on Chipy.

In case you don’t have your banking details set up correctly, you will be prompted to add or edit them when you press the “Buy Now” button, as shown in the screenshot below.

Step 4: Confirm the Transfer of Your Real Money Item

Once you have a valid payment method added to your Chipy account, you just need to confirm your purchase. 

Simply press the “Yes, send My Real Money” button, and you’re done.

Step 5: Enjoy Your Reward!

That’s it! Once your purchase is approved by the QA team, the Real Money amount will be transferred to your preferred payment method within 7 business days.

Where Can You Check the Status of Your Purchase?

Since the transaction won’t be processed instantly, you may want to check its status.

You can easily do that from the User Homepage, the Chipy Notifications, or your email address. 

There are 3 different types of statuses for any Real Money transaction:

• Pending - your request was successfully submitted, and the QA team will verify the validity of your request as soon as possible;
• Approved / Denied - the purchase has been approved or denied by the QA team;
• Completed - the Real Money reward has been transferred to your account.

You will receive notifications and updates during each step of the process, so you will never miss out on the status of your Real Money purchase.

Disclaimer:

Users who had a spammy behavior on the website with the sole intention of gaining experience points & coins will have their shop requests denied and their account will be suspended, as this goes against our website’s T&C's.

*As we promote an honest community and wish to reward users who have a genuine activity, we unfortunately have to place any blocked or recently unblocked accounts under supervision for a certain period of time, in which they will be unable to issue shop requests.

We are more than happy to help you! 

Useful Resources

• Shop Real Money Items
• What is the Shop on Chipy
• How to Edit or Delete Your Payment Details
• Terms and Conditions