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85
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Verified on Jan 15, 2025
Player Type:
Account holders
Wagering:
40xB
Min. deposit:
Free
Max cash out:
$50
Game types:
Blackjack, Keno, Slots, Video Poker
Check your casino account to use the bonus.
The bonus is valid for depositing players.
If you were unable to redeem the bonus, please contact Customer Support for assistance.
No multiple accounts or free bonuses in a row are allowed. If your last transaction was a free bonus please make a deposit before using this bonus.
Progressive games cannot be played with this bonus.
The bonus is valid for the following countries: Sweden, Italy, Norway, United States, Canada, New Zealand
If your daily losses are less than $50, get 20 Free Spins. If your daily losses are more than $50 but less than $100, get 40 Free Spins. If your daily losses are more than $100, get a 10% Free Chip.
I've only deposited by crypto even their banker automated says don't need identification if depositing crypto, just like LCB claims and others so this is what happened after few deposits in crypto.
Complaint Summary
I am submitting this complaint due to a withdrawal deadlock created by the casino after a withdrawal was enabled and accepted, then reversed, leaving my funds inaccessible with no viable resolution.
This is not a complaint about normal withdrawal delays or general KYC rules. The issue is a procedural inconsistency that resulted in funds being trapped.
Detailed Explanation
A casino agent manually unlocked my wallet, allowing me to request a Bitcoin withdrawal.
I submitted a withdrawal request, which the system accepted and confirmed with the message:
“Your payout request has been received and will be processed shortly.”
Trace IDs were generated.
After the withdrawal was accepted, the wallet was locked again and the withdrawal was declined due to account verification requirements.
No rejection email or compliance notice was sent at the time the withdrawal was reversed.
Casino support later confirmed in writing that:
The withdrawal was reviewed by their “Relevant Team”
Account verification is mandatory to withdraw funds
Deposited funds that were wagered cannot be refunded
Account closure is allowed, but any remaining balance cannot be withdrawn without verification
Core Issue (Deadlock)
This creates a deadlock where:
A withdrawal was enabled and accepted by the system
Verification was enforced only after acceptance
Deposits cannot be refunded because they were wagered
Funds cannot be withdrawn without verification
As a result, the funds are inaccessible regardless of the option chosen.
Additionally, I received an official banking email stating that verification is not required for crypto deposits except in specific cases, which contradicts the position later taken by live support.
Gypsysoul71(Question owner)Level 1United States
1TerribleCopied
Over a month still waiting on verification confirmation
I won on 50nfree spin bonus when I signed up. I could only cash out $50 and I was aware of this. I submitted my verification and waited and waited. I contacted customer service several times and they were no help. I emailed banking and they said they had none of my verification documents I submitted. So I resubmitted and when I ask how long it would be before I would be verified. they responded that verification is done with a withdraw request so I went and requested cashout and resubmitted my information again. I still have no cash out and they have not even responded. my money is still there. But they have no customer service skills whatso ever.
Please note that I have reviewed your account and as I can see, your account was successfully verified on February 10th. Since then, no actions were taken on your account. In order to finalize your first withdrawal, given that you have no prior deposits, please note that you must make a Verification deposit. The Verification deposit does not have to be wagered and you can withdraw it instantly along with your free bonus winnings.
Should you need any assistance, please do not hesitate to reach out to our Customer Service through Live chat.
Thank you for your playing at Limitless Casino and congratulations on your win!
Kind Regards, Lucas Limitless Casino Management
Blitztheace(Question owner)Level 3
3AverageCopied
Decent
Limitless is a decent casino with plenty of bonuses and free spins often times only at 2xb
Mickdundee777(Question owner)Level 5Canada
3AverageCopied
Play slots slots slots!
I've only played on limitless casino a few times. Good games and slots are my favorite to play. Wish it was a little more "limitless" with there bonuses though.
Sarahahood83(Question owner)Level 8
2PoorCopied
Game selection is great. Then..,,,
I used to play all the time but I was unable to update my profile or redeem any promotions.
So I did the 10$ deposit and 100 spins finished the playthru, somehow was able to keep 50$ even tho when I got close to playthru being finished I couldnt hit anything. I went to withdraw the 50, and they said I had to keep 20 in there for the spins. Now I have been playing a long time, and it's never been that way. Am I correct?
Still haven't paid me 200$
I've only deposited by crypto even their banker automated says don't need identification if depositing crypto, just like LCB claims and others so this is what happened after few deposits in crypto.
Complaint Summary
I am submitting this complaint due to a withdrawal deadlock created by the casino after a withdrawal was enabled and accepted, then reversed, leaving my funds inaccessible with no viable resolution.
This is not a complaint about normal withdrawal delays or general KYC rules. The issue is a procedural inconsistency that resulted in funds being trapped.
Detailed Explanation
A casino agent manually unlocked my wallet, allowing me to request a Bitcoin withdrawal.
I submitted a withdrawal request, which the system accepted and confirmed with the message:
“Your payout request has been received and will be processed shortly.”
Trace IDs were generated.
After the withdrawal was accepted, the wallet was locked again and the withdrawal was declined due to account verification requirements.
No rejection email or compliance notice was sent at the time the withdrawal was reversed.
Casino support later confirmed in writing that:
The withdrawal was reviewed by their “Relevant Team”
Account verification is mandatory to withdraw funds
Deposited funds that were wagered cannot be refunded
Account closure is allowed, but any remaining balance cannot be withdrawn without verification
Core Issue (Deadlock)
This creates a deadlock where:
A withdrawal was enabled and accepted by the system
Verification was enforced only after acceptance
Deposits cannot be refunded because they were wagered
Funds cannot be withdrawn without verification
As a result, the funds are inaccessible regardless of the option chosen.
Additionally, I received an official banking email stating that verification is not required for crypto deposits except in specific cases, which contradicts the position later taken by live support.
Over a month still waiting on verification confirmation
I won on 50nfree spin bonus when I signed up. I could only cash out $50 and I was aware of this. I submitted my verification and waited and waited. I contacted customer service several times and they were no help. I emailed banking and they said they had none of my verification documents I submitted. So I resubmitted and when I ask how long it would be before I would be verified. they responded that verification is done with a withdraw request so I went and requested cashout and resubmitted my information again. I still have no cash out and they have not even responded. my money is still there. But they have no customer service skills whatso ever.
Hello Gypsysoul71,
I hope you're well and safe.
Please note that I have reviewed your account and as I can see, your account was successfully verified on February 10th. Since then, no actions were taken on your account.
In order to finalize your first withdrawal, given that you have no prior deposits, please note that you must make a Verification deposit. The Verification deposit does not have to be wagered and you can withdraw it instantly along with your free bonus winnings.
Should you need any assistance, please do not hesitate to reach out to our Customer Service through Live chat.
Thank you for your playing at Limitless Casino and congratulations on your win!
Kind Regards,
Lucas
Limitless Casino Management
Decent
Limitless is a decent casino with plenty of bonuses and free spins often times only at 2xb
Play slots slots slots!
I've only played on limitless casino a few times. Good games and slots are my favorite to play. Wish it was a little more "limitless" with there bonuses though.
Game selection is great. Then..,,,
I used to play all the time but I was unable to update my profile or redeem any promotions.