Slots Garden Review

I play with them for fun, lots of impossible bonuses, a withdrawal with bonuses even if you make a deposit, they send you many emails with spins but I have asked support and they tell you that you can't, and they activate the bonuses for the game but you can't withdraw if they are 2 free spins chips in a row, I wonder then why they activate them

This casino is nothing but a scam! They seem legit until you win and want to withdraw your winnings. Then they will lie and make up any excuse so they don't have to pay you. In a year I used two bonuses they offer and that was their reason they wouldn't pay me. Bonus abuse.  Which I'm sure if it wasn't that they would find another reason because they are a complete rip off that does not pay out and I'm not the only one....read the reviews save yourself some time and heartache don't even waste your time. Casinos like this need to be raided by the feds and shut down. I pray these low lifes get theirs!

Hello Sir or ma’am,

My name is Lori cantara, I am also known as mysticalgenius7, I’m sorry I don’t have my account number off hand at this time.

I am contacting you in regards to a recent jackpot that was won in the last week and a half - two weeks on keno it was a $10 bet and I matched 8 out of 10 numbers for a $12,000 jackpot. There was money in my account which I assumed was mine, so I played it like I normally play and I went ahead and cashed out around $14,000 at the time. So here I am enjoying my win playing a few more hours and come Monday morning my dreams were crushed I received an e-mail from Sam Adam’s, Stating I violated some type of rule. Apparently the money that was in my account was a gift from the VIP team I guess and this is disturbing because you know people shouldn’t just be putting money in other people’s accounts especially when you have rules that are looked after so attentively as the casinos are within the inclave network.

Now for me this was the second time I had a jackpot taken from me with some excuse that I deposited money into an account I guess and it already had money it which violated some policy so they took that $1800 and I was like fine you know what that’s on me you know I’ll take that loss but this $12,000 loss I refuse to take the loss on that is a complete loss anyway I believe the rules are there they’re there for a reason they’re there for the casino to follow as well as the players to follow now being a good player as I am I just wanted to touch base with you one last time to say that I am willing to take part of a loss but I am not willing to take all of the loss and I don’t want it where I have to replay the money I just want the money in this case with my permission in my account so looking at what I had cashed out I’m thinking that a 5050 split or thereabouts would be acceptable so I’m looking to get at least $6000 back.

 I am looking for what is fair and what is happening right now is not fair it seems to me and from the Reviews that I have found on chippy.com you guys do not have a really good reputation. I mean there are some out there you know in between and whatnot and you know when I started playing with you guys, I knew about the reviews and I just figured that if I followed the rules do what I’m supposed to do then they’re there won’t be an issue. And yet here we are we have an Issue. Normally what happens and I don’t know why it didn’t happen in this case, because it does do it on slots garden where once you reach the playthrough that leaves you with a dollar amount so let’s say for example I did my playthrough and the Max coupon was $200 and let’s say I won $1000 so in this case and in every case that I’ve had with every casino that I’ve played with as far as inclave is concerned is they take the $800 and they make it go away managers discretion or whatever and I’m left with playing with the $200 well in my case this did not happen and it just continued once I played the playthrough the rules weren’t in place in the computer to let the computer know that these are the rules for this coupon. Now keep in mind I did not know the rules for this particular bonus because once again the money was just put in my account so how am I supposed to know when I’m playing you know jumping from casino to casino that you know what this is my money and I do leave money behind and I do it purposely so I know I have money later to play on a different machine or a different server.

 So in conclusion I feel as if a $6000 retur,  and straight money no playthrough is a reasonable offer considering that we were both at fault and for Ian Hart to tell me that I should have known that money doesn’t just appear in my account I have to cash in a bonus chip and in this case I didn’t cash in a bonus chip it was just there like I said.  Mr. harts idea of trying to help the the inclave or slots garden server was to say to put it all on the player “hey you should have known better it’s your fault you should have stopped your play you should have contacted us in live chat. where I would sit there for 45 minutes to an hour for someone to respond to you and then it takes about another 45 minutes to well I should say 30 to 45 minutes in order for there to even start a resolution in this matter.  I don’t feel that I should have to stop my gameplay in order to notify the casino of their policy that their software isn’t doing the job that it’s supposed to do. This is a simple software change add on whatever you want to call it the true false statement it’s simple unless you're using it to make an excuse not to pay somebody with that said I leave this in your hands I am a VIP 4 and I have no problem leaving. Although it's not something I would want to do.

 Any attention in this matter would be greatly appreciated.

 Sincerely,

 Lori Cantara

MysticalGenius7

Site let my withdraw but wanted me to dep 10.00 in bicoin to verify my account.It says that u will get the 10.00 back with withdraw.What a joke.Rep said my withdraw will be declined becouse I have 2 accounts.What a bunch of lieing pricks.Site needs blacklisted.I will do what I can to get this site shut down.Even if I need to file a lawsuit for fraud and theft.They can shove my so called 2nd account up thier Rear end.Liers and stupid owners that are jerks

Slots Garden Casino offers some pretty good bonuses that keep things interesting. The games are your standard fare but still fun. However, dealing with their support has been a headache. I've been trying to get in touch with someone through their chat or other links, but nothing's working. It's frustrating because the links just don't do what they're supposed to do.

I love the inclave casinos. I added a whole lot of them.  I usually play on sun but received a coupon for 150 spins.  So sure I played it and lost almost all.  Was under 1.00 and started over and built myself up to a whopping 2200.00.  Decided to cash out.  So. I cashed out for 2100.00.  This was on Christmas day.  It came when needed the most.  However I was asked to deposit 10 dollars in crypto to verify my wallet.  I did this.  Then the withdrawal was requested and accepted and even got confirmation and a hearty Congrats.   But here we go.....the instant crypto withdrawal definitely wasn't.   Was told it would take 7 - 10 days.   I kept checking daily,   no changes. Just said processing....  finally I began the email dance.   1st person who finally got back to me. Was very nice and congratulations were extended again I was told there was a heavy request load because of the holidays but should be here very soon.   After no changes 2 days later I sent another.  No response....so I  thought.  While checking my sent bin I discovered a response that was hidden within the thread telling me I was denied because I played too many bonuses.  Not true. Hadn't played this one yet until the day of the win.  Now I know for a fact that the rule of deposit required between bonuses is enforced because it won't allow you to redeem any bonus when a deposit is due.  And when I checked. Sure enough, all bonuses had been denied.   I have proof.  Any excuse not to pay what I had worked hard to win.   What are your thoughts on this?

I gamble at various casinos daily online and never have any issues but this particular Casino is doing things unethical. So they sent me a free chip hundred dollar chip on 18 April it comes with a ridiculous you know 4000 wagering which is just crazy when you think about it and itself but I became used to it and can I use it as a game to see if I can do it so I took the hundred dollar chip and completed the $4000 wagering and Max cash out was $100 chip.  I requested the cash out in my bitcoin address forgot about it because this Casino says it's 7 to 10 days before they can process it then 7 to 10 days before they can approve it and it's 7 to 10 days before they can send the payment provider which is why I gamble at the same for Casino's mouse I get paid instantly.  Nonetheless two weeks after the fact I inquired about it and when I inquired about it the customer service rep said well now it went we're gonna take it your winnings because you had consecutive no deposit bonuses I said we allowed to go through that I don't know what I play at what Casino and the last time I was there you sent me that the chip in the email she said well that you had a free spins before that so that boys are off all of your winnings so beware if you win $5000 but use the coupon code consecutively they will take your money

This casino has a nice variety of games and I was actually able to make it all the way through the pay through requirements.  And I am now in the process of TRYING to cash out. It says that I have to deposit 10$ through a crypto account. And thats easier said than done. Its not really all that user friendly. And really frustrating. I contacted customer service and was on hold for just about 45 mins. And when I did get someone to talk to, I asked them to walk me through it and all they did was send me a long explanation as to what to do. Then told me to have a nice nite. . After I figure out how to put 10 on through the crypto thing because the casino has a min deposit of 30$ i will let you know how that goes. 

Well this is a bummer to write about. I’m actually going this extra step so that maybe someone here at chippy will read this and try to help me get my payout. Okay so I signed up at this casino around the end of February and took advantage of there no deposit welcome bonus. I read the T’s & C’s of the bonus and abided by all the stipulations and required playthroughs. The max cash out on this no deposit bonus is $100 and of course you must verify your identity like at every other online casino before any payout is given. One other thing that I found odd was that in order for me to withdrawal any winnings from a no deposit bonus I had to send a one time $10 dollar deposit which is stipulated as part of the verification terms but just kind of kills the whole no deposit bonus welcome which is advertised but if you read the fine print you will have to make a deposit. So Anyways as I jump thru hoops and gave them everything they asked for and did everything that was required of me I finally placed my withdrawal request on 3/05/24 now the terms do state it takes 7-10 business days just for it to be reviewed and another 5-7 for processing it . It’s 3/23/24 and my withdrawal request is stuck on pending. When I asked for an update on my payout I was told “ the issue was escalated to the payouts department and I would be given an update,” so I wait a week and nothing. I get online and have to go through customer support once again and this I’m told “ that they sent a request for payment and to please allow 48 hrs.” OK cool 48 hrs. later and nothing. So here I go to customer support to contact them once again and this time they told me “that the documents department was requesting my proof of citizenship???” (Wtf??!! I’ve already gave then my California identification card, my proof of residency, bank statement as well as that deposit in order for me to get this payout.) I kindly let the customer service representative know “ I’ve already verified who I am.” he responded that “no my ID won’t work “ he was specifically asking me to give him a birth certificate or a passport I told him “ I have a SSC wouldn’t that be proof of my citizenship?” and he replied that “I can try and send it but that it may get rejected by the documents department and he bid me a good day and to let them know once I’ve sent them the requested documents.” and that was this morning. So with all that said stay away from here and save yourself a headache. I’ve just been getting the run around and I would appreciate it if someone would be willing to help me out and reach out slotsgarden on my behalf. 

After winning $300 I have been waiting almost a month for a bitcoin withdrawal! It seems that there are a lot of these types of casinos popping up. Same thing with avantegard casino. I win but can't ever cash out. Another one said I went over the allowed bet. After reading the fine print it said max bet $10. However they allow you to bet more! Ha! So I got nothing. They took $250. numerous waiting for customer care in a chat rooms forever to be told - oh, we will approve it within 7 business days- THEN once it's approved 7-10 more business days to deposit. So I still have another week to go. I imagine if I didn't stay on them I wouldn't get my money. I won't play here again. Ever. 

This casino have a wonderful variety of great slots

They offer good bonuses

Unfortunately I never won money so I didn't sample the withdraw system

Hello! Also written on Trust Pilot please read my expereicnce with Trey Wilson and Anisha McDowell manager of CS. They refuse to expedite my payment even after telling incorrect times to me. As a LAwyer I know this is not legal.

I pay here along with the sister sites as well just for fun lots of free bonuses and chips spare mind that if you do manage to be there extremely high wages the chances of you being able to withdraw any of it a slim to none in my opinion I have tried before that's a no go

Enclave sign up made it easy bonuses are easy to redeem.enjoyed the platform and games 

Inclave for the win when signing up to this and other RTG casino. Eady, quick and secure. This casino is fun, all the typical RTG features, great registration bonus too. 

They dont want to oay unless they absoutly are forced to.....

Slotsgarden is nice i got nice experience with this casino, neva made a withdraw but it was good gameplay ngl

no issues and easily redeemed the freespins. Support expedited the process of email verification and I was using the spins in less than 5 minutes of going to the site. I've yet to cash out but that's due to the large amount

Payouts, take way too long.Bonuses are mediocre this support has been almost nonexistent when i've tried to use them

Did everything right read terms and conditions and deposited and they never payed out