Player Reviews
- Excellent163 votes5
- Very Good195 votes4
- Average161 votes3
- Poor55 votes2
- Terrible42 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Reviews are mixed. Many users praise the casino's sign-up and no-deposit bonuses, frequent promotions, variety of games and good graphics, and several reviewers say the site is user-friendly. At the same time a large number of users report serious problems with withdrawing funds, including long delays, denied withdrawals, verification issues and regional restrictions. Several reviewers explicitly describe poor or rude customer support and some go as far as calling the casino a scam or saying they were never paid out.
What Players Like:
- Sign-up and no-deposit bonuses / free spins are available and work for many users.
- Frequent promotions, match bonuses and tournaments; some reviewers report generous VIP freebies.
- Wide variety of games and multiple game providers; some mention good graphics.
- Site is user-friendly and easy to navigate according to several users.
- Some users report helpful customer support when asked and successful quick payouts in individual cases.
What Players Don't Like:
- Long withdrawal times reported frequently (examples given: 7–10 business days, 10+ days, 20+ days, or much longer).
- Withdrawals denied or blocked for various reasons, including bonus restrictions and country restrictions.
- Verification and documentation problems; users report being disconnected, asked for repeated ID documents, or unable to complete verification.
- Customer support described by multiple users as rude, unprofessional, unhelpful or only available via chat; some users report being encouraged to deposit instead of getting paid.
- Several users explicitly claim they were never paid out and call the casino a scam.
Country




Another scam
The games are fun and everything is ok until
you win and it's time for them to make payout. They are a week delinquent on an $1,800 payout. The reason I say it's a scam
is because when you contact them about they say it's been escalated, or just wait another 48 hrs. But think about it, what casino
cant make payout, unless they are scamming. So my rating stays what it is until they make good on their policy and pay me my withdrawal

Greetings Jumper1,
You got paid here, where is this "scam" you're talking about? Instant is great, but any casino that pays you "instantly" is taking a gamble. They are sending you the funds directly, potentially exposing you to unnecessary attention surrounding your right to play, win, and withdraw. For the safety and privacy of our players all withdrawals go through 3rd party payment providers. It can take a little longer, but it is done right. And as you see, that money is right there, safely in your wallet. Where it belongs. Withdrawals qualifying for our automated Coindraw system are much faster (a couple hours to a couple days) but due to the complexity of our bonus structure, not all withdrawals qualify. When they do, it's super fast... But not instant, because your safety is worth it.
Best wishes,
Planet 7




Hmm hmm
Reviews are mixed: many users praise the casino’s games, bonuses, and ease of registration, while a substantial number report serious problems with withdrawals and customer support. Positive remarks explicitly mention working no-deposit bonus codes, easy sign-up (often via InClave), good game selection and graphics, and plentiful promotions including VIP/loyalty features. Negative remarks explicitly cite delayed, withheld or reversed payouts (including reported jackpot reversals), unresponsive or poor




I do NOT recommend this casino. Not at all
If you are reading this please do not play on this casino. the system is such a scam/trap. they supposedly give you bonuses for money. and if you ''win'' you have to make a deposit in order to withdraw the 'bonus winnings' but they take away the bonus at their will (not following the rules whenever they want). i personally had a very bad experience and I recomend you to look for a better casino to play
- Feb 03Copied




Terrible
A while ago I redeemed a no-deposit code, won, and completed my deposit verification, but I couldn't withdraw my money. They offered to refund my deposit, but they still haven't returned it, and they also closed my account. The reason they gave me was that I was underage, what a load of nonsense!




...this aight
Planet 7 Casino is overall decent. The site is clean and easy to navigate, and if you can’t find something, you probably just didn’t look properly. There aren’t any major differences compared to other casinos – everything is fine, but nothing really stands out.
What really bothered me, though, is the withdrawal process. It’s extremely difficult to actually get your winnings out. Maybe it’s easier from other countries, but I can only speak from my own experience: it feels like obstacles are deliberately put in your way to prevent you from cashing out. After several attempts, I eventually gave up.
A solid casino overall, but the payout process is a major dealbreaker for me.




LIFE SAVERS
Planet 7 Casino is a life saver in terms of keeping me busy. I have not really experienced wins on this online casino. The user interface is easy and user friendly.
- The fairness of the casino is a little rocky and I did not like it
- The bonuses did also not impress me
This casino is 3 stars for me and can do much better.





It's a tug of war trying to get my winnings!!
I had just experienced the worst case scenario for online gaming and not getting paid! Customer suppor not,!?! At first they tried to say I had multiple accounts why I cannot withdrawal, then tell me it was a fs max withdrawal is $25.00, then saying I basically abused the free spins with no deposits ???? Really frustrating when it shows I have $2500. To withdrawal . I have my MasterCard bill to show I had played into the game. No resolution, yet I requested to have someone call me or give me a number to actually talk to someone and was told, they don't communicate except via online chat!!


Greetings Sark007, we reviewed your account and unfortunately there are indeed multiple accounts and consecutive free chips within them with no history of cash deposit. The terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal was denied. Multiple accounts is a secondary issue (and against the terms and conditions) but can be cleared up with customer service if the infraction is minor and obviously unintentional or the player can prove through documentation that they are separate individuals not in the same household. Sorry to disappoint but hopefully this clarifies things! Best wishes, Planet 7




Lots of bonuses
Many bonuses, it is quite possible that some of these bonuses are only available to players who offer the possibility of enjoying these types of games: Slots, Roulette, Blackjack, Video Poker, Baccarat, Jackpot Games, Keno, Other Card Games, Crash Games, Special Videos. Language
Website in English
Customer service in English only
Live chat in English only





RTG greatness
RTG greatness. Typical RTG casino with lots of bonuses available for both newbies and already registered players. Look around before you pick the first bonus you can see. Don't forget to deposit in between claiming those free ones though. You may be able to claim multiple bonuses but it doesn't mean you are eligible for a withdrawal




NDB was real but site feels sketchy
I grabbed the $50 free chip just to test things out. The bonus came through without problems and I could play right away. Some of the games were fun, and I didn’t hit any major glitches.
But the site itself feels a little outdated and slow at times, especially on mobile. The loading takes forever and it just gave me a bit of a “meh” feeling. Didn’t try to withdraw anything yet, so I can’t say how that part works—but I’ve seen a lot of people online saying it’s not easy to get your money out, especially with winnings from free chips.
So yeah, good for testing slots for free, but I wouldn’t go in expecting smooth withdrawals or anything super trustworthy. Just play for fun, not for profit.




No play here
My experience here was very bad.After registration asked from support add me bonus,they added me $50 bonus with 30x wagering.I played 3 days and won from bonus $156 ,then they did my balance $100 what i may withdraw maxcash out.Then i wrote to support about what need to do for withdraw he cancelled my winning and did it 0.One say you may another say you can not.Not advice play here.




One of the few good ones
Playing here for many years now and have won a boatload of money, , a couple years ago it got pretty rough it like the machines were tighter than mother Theresa's snatch. A lot of players revolted or something because it brought in some new management and it improved drastically. My only complaints are #1 even though I played there for years and I have withdrawn my money many times with my military ID that they've had on file for some reason they decided they wanted a different ID and no longer will let me cashout until I go get one that they will accept. I did not knock them to that because they've been straight up about their policies and they stick to them. #2 the customer service on chat is like getting a scam caller from India who is convincing you you're going to get in jail for something if you don't send him money immediately. It's the most obnoxious and unprocessable bots and my numbingly ignorant humans.#3 cash out frequency is an issue. . This once Perpay period and the extremely long cash out time sucks major donkey wiener. It's a little faster for VIP players but you gotta spend some money to end up on that level. That being said everything I'm about to tell you is about to make up for that nonsense! So here's some really big PLUSES ON THEIR SIDE #1 BY FAR THE BEST FREE PROMOTIONS INDUSTRY WIDE. You will not believe how good they take care of their VIP players It's nothing for me to $325-500 free chip every quarter and at least $100 free chip weekly! #2 It's even better, Their deposit matchbonuses are unreal! It's Extremely common to get a 350% match NO RULES bonus + 300% NO RULES + 275% NO RULES For your weekend bonuses With the max you can win on those being 10,000 15,000 and $30,000.




So close
It's so close to what I've been looking for but here are the reasons I won't deposit again. Withdraw wait time is massive. It took more than 10 days to approve my withdrawal. It then took an additional 12 days to send it after the funds were approved. In total, it was well over 2 weeks. But, I did get paid. So they do follow through. You'll just have a full beard by the time they do. Like the rest of the Inclave sites I've tried, you can only use ONE SINGLE coupon before you have to deposit. Oh yes, you can definitely redeem more than one consecutively, but after the first, you will NOT be able to cash out successfully. There are other sites, like Mr O Casino, that allow you to redeem up to 5 coupons before deposit. If the inclave sites did the same, I would absolutely deposit here again. Wait time or not.




my casino review
really fun games. easy payout process. huge bonus. highly recommend you play here.




💯👌
I am very satisfied with my overall experience with Planet 7 Casino. Seamless gameplay, fair bonus wagering and free bonus options, rather painless withdrawals and a great Support Team. Highly recommended





Not much
There isn't really any activity for new bonuses or special offers through your email.

Great planet more than a 7
Loved this website and it's games and tournaments through and through




Inclave iis one of the best going
Super easy going use platform to use with lots of effective bonuses




Definitely out of this world!
Planet 7 is most likely extremely close to cloud 9! As I couldn't quite pull myself away from the awesome experience I had. Since signup & login I haven't been able to stop speaking about it to every single person I know.😍




Run around
I won at planet 7 they gave me the run around about my withdrawal and ultimately closed my account and wouldn't tell me why

Greetings Mrscarpediem, we found an account under your provided email which does not reflect anything stated here. We can see there are other accounts (several) in the system which shared partial details with yours (but enough in common to flag as related to you). It is quite important to only have one account as only one account is allowed per player or household. We have a hunch that this is the reason your account was closed, multiple accounts (different spellings, nicknames, email accounts, etc but still the same player by enough data points), no deposit history, and multiple consecutive free chip bonuses is what we see in every related account. Best wishes, -Planet 7
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Recurring Casino Bonuses
Most Recent Blog Bonuses
All Planet 7 Casino Bonus CodesPlanet 7 Casino VIP (Loyalty) Program
Qualifying & Joining Conditions
By playing at the casino
Exclusive Member Benefits
VIP Program:
Level 1 - $1000 weekly deposits
- 14 Daily FS
- $100 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 4% monthly cashback
- Higher withdrawal limits
Level 2 - $2000 weekly deposits
- 14 Daily FS
- $200 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 9% monthly cashback
- Higher withdrawal limits
Level 3 - $3000 weekly deposits
- 14 Daily FS
- $300 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 15% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
Level 4 - $4000 weekly deposits
- 14 Daily FS
- $500 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 25% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
Level 5 - $5000 weekly deposits
- 14 Daily FS
- $700 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 35% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
How to become a VIP member of Planet 7 casino?
You will need to open an account and deposit a minimum of $1000 each week for 3 consecutive weeks, and your account will be upgraded to VIP Level 1. From there you can reach up to VIP Level 5 as follows:
- VIP Level 1 - a minimum net deposit of $1000 each week for 3 consecutive weeks
- VIP Level 2 - a minimum net deposit of $2000 each week for 3 consecutive weeks
- VIP Level 3 - a minimum net deposit of $3000 each week for 3 consecutive weeks
- VIP Level 4 - a minimum net deposit of $4000 each week for 3 consecutive weeks
- VIP Level 5 - a minimum net deposit of $5000 each week for 3 consecutive weeks

Casino Details
General Info
- Established
- Jun 01, 2011
- License (jurisdiction)
- -
- Certified by
![GamCare Logo]()
![Gamblers Anonymous Logo]()
![Gambling Therapy Logo]()
- VPN-friendly casino
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Instant Play, Mobile, Mobile Web
- Available languages
English
Planet 7 Casino Mobile app
Available Game Types (7)
- Currencies
- USD, CAD
- Minimum deposit
- $30
- Minimum withdrawal
- $20
- Withdrawal limits
- $5000 per month (In cases when your balance is at least 10 times larger than the total sum of your deposits)$2500 per week$10000 per month (In other cases)
- Withdrawal pending time
- Wire Transfer – 7 - 10 business daysCheques – 7 - 10 business daysCrypto Wallet – 1 - 10 business days
Support
- Live Chat
- English
Available in
Global: help@planet7casino.com Global: planet7@viphelpmanager.com
- Phone number
None
- Fax number
- General: +1 866-725-1109
Responsible Gambling Tools
Available Tools
- Deposit LimitsSelf-Assessment TestsSelf-ExclusionTime Out
Unavailable Tools
- Loss LimitsReality ChecksSession LimitsStake LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- Ace Revenue
- Restricted countries
- Australia
- Costa Rica
- Czech Republic
- Democratic People's Republic of Korea
- Germany
- Republic of Korea
- United States Minor Outlying Islands
- Uruguay
- Uzbekistan
- Vanuatu
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