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Cool Cat Casino Review

3.4 Very Good (4416) United States United States accepted
$25 No Deposit Bonus exclusive image 1000% First Deposit Bonus
Player Reviews + Write a review
3.4
Average
4416 votes
Fairness 3.4
Bonuses 3.4
Games 3.5
  • Casino Fairness
    Average
    3.4
  • Withdrawal Credibility
    Average
    3.1
  • Promotions and Bonuses
    Average
    3.4
  • Games Variety and Graphics
    Very Good
    3.5
  • Support Professionality
    Average
    3.4
All Reviews 296 Reviews
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theforceguru Level 6 United States

1.0 Terrible

I signed up at CoolCat a few months ago and deposited $100 dollars without a bonus code to play Blackjack.  Using a negative progressive strategy and playing by the book I somhow ran that $100 dollars up to just over $12,000 in about three hours.  as you can imagine I was freaking out lol.  I called them and spent a good half hour on the phone making sure it was legit and I did everything correct and they confirmed numerous times it was.  The next morning I login to make sure I wasn't dreaming and start with my withdrawals and couldnt log in because my account was being 'audited'.  It's now been several months and I still can't login and when I call they just tell me I'm being audited and there has been no update and no one can tell me when or if The audit will ever be done.  my accounts at all the sister casinos have also been locked.  apparently they don't like winners

Reply Helpful (23)
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    Chootch13 Level 6 United States

    I have heard this same story many times, it saddens me that a casino can take advantage of people like this. Did you call the gaming commision from their country where its govern at? They still have to follow laws  with the gaming commision. They will check out the casino and your story. But the when I  read reviews like this, the more I want to stay away from these sites and visit my local indian tribe casino, 'im from USA. Wish you the best of luck in getting your winnings.

    Reply Helpful (12)
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    Boxcar59 Level 0 United States

    Sorry this happened to you, 

    theforceguru.

    Reply Helpful (4)
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    snb6448 Level 5 United States

    Takes at least three to four months to withdraw from any of these casinos. Cool cat, Ruby, Prism, Club, etc. you have to submit proof of residency, then you have to submit their verification forms with any cards that you use. That takes about two weeks. Congratulations but it’s going to be awhile before you see anything. I suggest cafe casino, slotslv, ignition casino. They take ten days!

    Reply Helpful (11)
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    TACAAA Level 14 New Zealand

    Wow thank you for that imformation, that is truely a great help to players  like myself. Iam registered with cool Cat Casino, just never been a fan nor really interested in there Site and now I have good reason not to be, thanks to you.

    Much apprecated to you, snb6448. thumps up to you.

    Reply
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    theCooler Level 15 United States

    Wow that is horrible!  Cool Cat seemed pretty shady to me to be honest.  Thank you for telling us about your experience so we can be wary.

    Reply Helpful (1)
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    bartl12 Level 12 South Africa

    snb6448  yes had a very bad expierence with then.i could not withdraw my winning after struggle weeks to get my account verified.customer service also not very helpful.enjoy springbok casino more

    Reply
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    porreiro Level 14 Portugal

    Incredible, that's all i can say! Thanks for your testimony, theforceguru! i will take it in consideration and not deposit or even more, not register here! It has to be a reason for so many bonus this casino have here and that is why! They don't pay!

    Reply Helpful (6)
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    porreiro Level 14 Portugal

    Thats the problem of play in casinos without legislation or government control! In Portugal, the casinos allowed are few, but you have guarantee that if you win, youll receive!!

    Reply Helpful (2)
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    rodnun Level 22 Portugal

    Thats right, porreiro! Regulated casinos, give some guarantee in withdraws!

    Reply Helpful (5)
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    ASneed20 Level 10 United States

    I did well playing blackjack myself, it surprised me even

    Reply Helpful (1)
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all00sweet Level 4 United States

3.8 Very Good

ok so I made a 50 deposit today using the rudolph revenge bonus code that's on the first page of website that offers I believe 275% 15FS on rudolph revenge.  After all was said and done I came out winning a good amount and so I made a request for live chat.  Almost immediately I received assistance from a rep whom told me I needed to submit a photo ID, utility bill with my address and name on it, copy of any and all debit/credit cards ever used on that site, and a confirmation letter which basically I sign and date then using a pencil trace the card.  After I send all this in (which makes you think, huh, aren't all these items you need to steal someone's identity?) Anyway, I asked how long it would take and this blew me away about 10-15 business days for approval and if approved 10 more business days before the money is sent.  I'm so excited about winning something that I don't mind, however, I wanted everyone else to be aware of this long process.  FYI ill keep everyone up to date if and when I receive my money.

Reply Helpful (8)
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    porreiro Level 14 Portugal

    This comment is from Dec 17, 2015! Today is the Fev 28, 2021. Did you received your money after all that time, all00sweet? I would like to know.

    Reply Helpful (3)
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    rodnun Level 22 Portugal

    Right! I also am wondering if u, all00, got the money u withdraw??

    Reply Helpful (3)
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Ezequiel95 Level 10 United States

2.8 Average

This place started out good for me then just went down the drain save yourself the headaches and stress

Reply Helpful (4)
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TheNance41 Level 7 United States

1.0 Terrible

THE WORST OF THE WORST!!!! I purchased $25 binus code after 3 years of trying them out..they accepted it and i was told No you have to deposit $30 first i explained how i was not declined or told that as normal procedure..he was SO rude " Steven Williams" i asked for my shop points refunded back to BFCand he told me "No"   and if i dont make a deposit " goodbye...conversations over" and left chat without waitibg for a response...see, there IS a reason whyiwont deposit especially rude service and s-- ty games!!!

Reply Helpful (4)
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    theCooler Level 15 United States

    Thank you for letting us know.  sounds like typical "customer-non-service".  I will be sure to avoiod them.


    Reply Helpful (1)
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Joshnoel1 Level 3 United States

1.5 Poor

Cool cat is not very friendly when it comes to getting answers about bonuses. I was inquiring about why I was getting the Deposit bonus when I would make a deposit and they claimed I didn’t redeem it before check out. But one thing I have learned is to take screen shots of everything even with that they still wouldn’t honor there deposit bonus

so I give cool cat a half thumbs up 

Reply Helpful (4)
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jewelnurse Level 7 United States

Same as sister casinos stopped playing due to cash out problems delays excuses etc.


Reply Helpful (4)
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EdreG Level 3 South Africa

3.6 Very Good

very awesome casino, loads of free bonusses that you can use and thy work. I absolutely enjoy playing at this casino as it also feel that you can pass the wager easier than at other casinos. Play bubble bubble with 2.50 on 10 auto spins and you get a hell of a lot bonus triggers. With only 3.00 I managed to get up to over 7000 credits. This casino does not struggle with loading or anything else.This is my absolute favourite casino to play slots and even the tournaments is more to choose from. It has the same basic layout as slots of vegas, captian jack, springbok casino, silversand casino, ruby slots etc,etc. 

Reply
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Killer666_. Level 1 Australia

4.6 Excellent

Very good I like this one on free bonus I got up $780 when it turned it want fast so be careful 

Reply Helpful (3)
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harakat Level 22 Greece

This casino has ok staff and the bonuses has low wagering requirements ! Also the games of this casino are great games ! Rtg casinos are one of my favorites casinos ! I recommend this casino even if i did not withdraw yet !Hope next time to be more lucky !

Reply Helpful (3)
Previous reviews by harakat
  • Not rated
    Show

    I really like this Real time gaming casino !It has games such Cash Bandits, Loch Ness, Eternal Love, Triple Twister, T-rex, Aladdins Wishes, Builder Beaver, also the bonus of 100 euros no deposit is really cool !i dont know about withdrawals but i see from this site the minimum deposit is 5 euros ! So i recommend this casino!

    Reply Helpful (0)
  • 4.0
    Show
    Reply Helpful ()
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Man53 Level 2 Netherlands

3.0 Average

I love this casino I love to play and Paa the time! The staff at super friendly and the bonus was very nice unfortunately I didn't win but the casino was very very nice! Wish I could play omot but I can't afford to ! Anyway keep up the great work 

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Bonus Offers

Welcome Package
Bonus Min Dep Wagering Games Availability Code
$25
FREE
30xB
Slots & Keno
Upon sign up
COOLEST25
1000%
$30
40xB
Slots & Keno
exclusive image Exclusive 1st Deposit
CHIPY1000
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
300% + 30 FS
$70
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER
350% + 50 FS
$150
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER
250% + 25 FS
$30
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER

Casino Details

Established
Mar 01, 2002
Software
RTG
Languages
English
Currencies
USD
Banking
Method Deposit Withdrawal
American Express Logo available not available American Express
Bitcoin Logo available available Bitcoin
Cheque Logo not available available Cheque
MasterCard Logo available not available MasterCard
Neteller Logo available available Neteller
Players Rewards Card Logo available available Players Rewards Card
Visa Logo available not available Visa
Visa Electron Logo available not available Visa Electron
Wire Transfer Logo not available available Wire Transfer
Minimum deposit
$30
Minimum withdrawal
$100
Withdrawal limits
$2500 per week
Withdrawal pending time
Ewallets - 14-17 business days
Bitcoin Wallet - 14-17 business days
Wire Transfer - 20-25 business days
Cheques - 20-25 business days
Casino Versions
Download, Flash, Instant Play, Mobile, Mobile Web
Operating System
Android, iOS, Linux, Mac, Windows, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
Phone number
None
Fax number
None

Additional info
Restricted Countries
Australia, India, Philippines, Israel, Ukraine, Islamic Republic of Iran, Syrian Arab Republic, Czech Republic, Iraq, United Republic of Tanzania, Romania, Lebanon, Georgia, Afghanistan, Brazil, Palestinian Territory, Oman, Bulgaria, Republic of Moldova, Angola, Jersey, Bosnia and Herzegovina, Jordan, Kyrgyzstan, Libya, Armenia, Yemen, Belarus, Gibraltar, Guadeloupe, French Guiana, Dominican Republic, Kuwait, New Zealand, Indonesia, Nepal, Papua New Guinea, Pakistan, Costa Rica, Bangladesh, Cambodia, Fiji, Mongolia, Albania, The Democratic Republic of the Congo, Belize, Democratic People's Republic of Korea, Colombia, Venezuela, Ecuador, Isle of Man, Tajikistan, Bahrain, Nigeria, Zimbabwe, Liberia, Kenya, Ghana, Zambia, Cote D'Ivoire, Sudan, Uganda, Cameroon, Malawi, Gabon, Mali, Benin, Chad, Botswana, Cape Verde, Rwanda, Congo, Mozambique, Gambia, Lesotho, Morocco, Algeria, Guinea, Swaziland, Burkina Faso, Sierra Leone, Somalia, Niger, Central African Republic, Togo, Burundi, Equatorial Guinea, South Sudan, Senegal, Mauritania, Djibouti, Comoros, Jamaica, Guatemala, Grenada, Tuvalu, French Polynesia, Eritrea, El Salvador, Honduras, Sri Lanka, French Southern Territories, Brunei Darussalam, Turkmenistan, Cocos (Keeling) Islands, Nauru, Guinea-Bissau, Bhutan, Dominica, Sao Tome and Principe, Timor-Leste, Myanmar, Haiti, Nicaragua, Guyana, Lao People's Democratic Republic, Samoa, Cuba, Ethiopia
Jurisdiction (license)
Costa Rica
Certified by
None
Affiliate Program
Gambling Wages

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