Player Reviews
- Excellent109 votes5
- Very Good91 votes4
- Average78 votes3
- Poor51 votes2
- Terrible45 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Reviews are mixed. Many players praise the abundance of no-deposit bonus codes, frequent promotions, easy Inclave signup/login, and a wide selection of games with decent graphics. At the same time a large number of reviews report serious withdrawal and verification problems, denied or delayed payouts, account bans, and inconsistent or unhelpful support. Some users also explicitly call the casino a scam or accuse it of data-mining, while others report positive experiences including wins and fast crypto (CoinDraw) payouts.
What Players Like:
- Many no-deposit bonus codes and frequent promotions/free spins mentioned.
- Easy signup and Inclave login process.
- Wide variety of games and decent graphics.
- Some users reported fast crypto/CoinDraw payouts (usually within 24–48 hours).
What Players Don't Like:
- Lengthy, repeated, or failed account verification and withdrawal delays.
- Withdrawals denied or restricted (requirements to deposit, limits on withdrawing bonus funds, and other redemption restrictions).
- Poor or inconsistent customer support and difficulty getting actionable help.
- Account bans, site blocked by court order, or other access issues preventing play or withdrawal.
- Accusations of scam behavior and data-mining by multiple reviewers.
Country
Casino generally good
I've been playing on RubySlots for about 2 years, it's given me a good experience, it has few games since it has very key providers, it also offers good tournaments and promotions.
Their platform's interface is good and games load quickly, but customer service can be a bit slow to respond.
Verification is done through the deposit method you use, because without verification you will not be able to withdraw.
It also offers the option to become a VIP based on the amount you deposit into the Casino; the more you deposit, the more benefits you will receive.








They are deceitful
This was by far my worst experience as far as online casinos go. I have had an account with ruby slots for about 10 years. I have received multiple free chips over the course of that time. Mostly back in the days before they started disclosing that multiple free chips are not allowed. Anyways. I randomly went to this casino to see what they had to offer and noticed I had $16 on my account, so I was excited and started playing various slots, once my play through requirement was fulfilled I went on to video poker and got a freaken natural royal flush. So I followed the steps to make a withdrw, got my identity approved, then made a required $11 deposit... after all that my withdrawal request was denied, my winnings were removed and $11.00 is not enough to request a withdrawal. LOL, its a scam. It's all by design. Naturally I gamble the $11 to try to get at least $20 or the min to withdrawal and I lost it. Then I ask live chat for a free chip or cash back which of course the minimum for any of that is $30 so they got my $11 and my awesome royal flush winnings were lol flushed down the toilet along with my positive happy attitude. Welll for a little bit, I don't stay gloomy very long, lol makes wrinkles and high blood pressure and I don't want more of either.

Greetings , we reviewed your account and unfortunately the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal was denied. Multiple accounts is a secondary issue (and against the terms and conditions) but can be cleared up with customer service if the infraction is minor and obviously unintentional or the player can prove through documentation that they are separate individuals not in the same household, in your case this would be difficult as there multiple accounts (with multiple free chips and no history of cash deposit/play) in your own name as well as other individuals that share address, phone number, and other factors that link to you as an individual. As much as we love giving away free money, just giving you free stuff until you win (for 10 years you say? though the current account where the incident occurred was only opened on 8/12/26) without a cash deposit is not a viable business model. We need to have rules to prevent that unfortunately. In this situation there was an account confirmation deposit after your win of $11.99 to make your account eligible (KYC) for withdrawal. The withdrawal was denied as you say, then the balance was deposited as cash into your casino account and you played it to $0. We would love to assist you with a refund which would be standard in the situation, but the money is gone, played by you into the casino. Had there been a win on that, we could help you withdraw. But there is no money left to discuss here. Sorry to disappoint but hopefully this clarifies things! Best wishes, Ruby Slots




For fun OK
I really liked this casino because of a huge collection of codes NE DEPOSIT, It was fun, the personal very friendly & helpful, even sending great deals by email.... BUT to withdraw any winnings OH god, issues and issues... Really a nightmare... finally when everything was Ready to withdraw... they took a whole month to send the winnings (because it was from a no deposit coupon).... Even with that IT WAS OKAY 'cause I got the cash!... BUT, yeah another BUT... Winnings that I got from a DEPOSIT CODE (Instantly withdrawal) when I tried to they wanted me to go through the whole KYC process... ok.... I already did it 1 time, piece a cake!... OH SURPRISE!... docs no approved.... YEAH; your guess, was my guess; DON WANT TO PAY!
SO BE CAREFUL BEFORE YOU PUT TOO MUCH MONEY make sure you will get back if lucky smile your way!




Withdrawals are a JOKE!
Just got done with online chat support after having to request the same withdrawal I have asked for 3 ties now! It has been denied twice due to not using the cirrest crypto wallet. I waited 5 days to hear back on the first one and then another couple days on the second one. Just to find out they were denied but I had to keep going back to the site and check as there was ZERO communication about this. I am now on withdrawal request number 3 and they have told me the waiting period(10-12 days) starts over again!!! I have asked for the withdrawal to be escalated and reagent told me they would email me personally with a update but couldn't even tell me what emaill address they had on file for me so we shall see. Overall gameplay was great just make sure you that if you win your money back you or more that you don't want it anytime soon.




Scam
I used to use enclave. They started getting difficult and then when I won without promo, and it was from like 20 dollars and would have been 1800, the wouldn't verify the account and kept claiming they didn't receive the documents. I did it via the built in system and they just kept saying there was an issue and never did pay. A month in I just played it to 0 and won't be going back amf will tell others every couple months.




A real gem
Nice. A real gem.. Maybe a ruby? Plenty of generous bonuses available for both newbies and already registered players. Don't be tempted to claim multiple free bonuses in a row without depositing though because even though the system will let you claim it, credit ot and play. You will be disappointed if you try to withdraw.




Casino dd entertainment
I am registered here as in most of the Inclave sites, but here Chile is a restricted country, however I often receive emails with free spins which I play only for training because they cannot be withdrawn, it happened to me once
The other negative thing is that it only supports English.
The casino itself is modern with a huge variety of games and payment methods.






Withdrawal
I deposited $50 of my own money via debit card and I won a jackpot, I wanted to withdrawal. So they told me I needed to verify my debit card, to withdraw into that account, I did that and it was verified, now their asking to know my citizenship status and other BS I gave them all the info and it was verified, now they're asking for all the info again, it's been two weeks and they keep denying me .

Greetings Petro8, it is true that as a 3rd party national within the United States it is necessary to confirm legal residence to qualify for withdrawal. We see that is not the issue however as the requested information has already been provided. Unfortunately there is still no valid method of withdawal on file, for bank wire transfer the withdrawal must go through our 3rd party payment providers via a bank account which they are capable of transferring to and that is the current issue you are facing. From the notes in your account it appears you are already on track to make this happen, you only need follow the instructions provided by our service department. Once you have a valid method of withdrawal on file the process should be able to move forward. Best wishes, Ruby Slots




I won big, but will it pay out???
I got really lucky and hit it big on T-Rex II and immediately opted to cash out my winnings. Understandably, the casino has been reviewing the win but it has now been over 10 business days. I reached out again last night and was told they have escalated the matter to find out why it's still listed as pending. They say it will be another 24-72 hours to investigate. I made sure I did not violate any terms or conditions like mixing funds or having a second account or anything and everyone I have spoken to has been extremely professional and helpful. Does anyone have any ideas why it's taking so long?






Lie two and banned
After winning a DEPOSIT sign-up bonus of $100 I tried and cash out but was led in circles I couldn't via Bitcoin because I didn't deposit with Bitcoin and I had to do a wire transfer but they would take none of the banks I had which were seven then finally I found after a month of leaving the $100 there in the online casino account someone named Violet who was their support told me I could withdraw via PCR Money but then Violet inform me that since it was my first withdrawal I could possibly ask the department to be lenient with me and let me withdraw via Bitcoin if I sent them a email asking and with my Bitcoin address. After doing so and emailing them I waited about a day and went back to Ruby Slots Casino to get a hold of support and ask them about the status of my withdrawal when I was met with nothing but misinformation. After telling me that my winnings would be deleted basically and that I couldn't withdraw I told him what I was told before that I could and provided some proof he then told me that he was sorry I could in fact withdraw my winnings. I got an email not long afterward telling me that my request for withdrawal was approved and that I just had to wait for it to be processed. After that email, my account was banned. So I got a hold of my bank and they informed me that they no longer take or will allow online casino transactions so even if the Ruby slots on my casino gave me a refund they can accept it. If they gave me a refund it would have to be via Bitcoin. I am a woman with bipolar and schizophrenia I lost my only sibling who's my older brother not too long ago. He was electrocuted to death at work working at the Tulsa Oklahoma airport on some runway lights. I really need the winnings to buy my medication for my middle illness to help me cope with not only losing my brother but of a lot of other things going on in my life. The fact that the casino is so obviously evil and detrimental to my mental health makes me feel like there's no hope for humanity at all that they can just sit there and take my money like that. I feel like this is the thing that's going to push me there. And what I mean I push me there I mean I'm going to see my brother.
For some reason, it won't let me upload the screenshots I took between me and the support of Ruby Slots Casino where they're telling me I could withdraw and then restating it and saying I can't and then again going back and restating that I could, which is so confusing and triggering to my bipolar and schizophrenia.
Also will not let me upload screenshots of the confirmation I got of approval of my withdrawals via Bitcoin and the receipt of the purchase of the deposit bonus I put into their casino.
Can anybody help me at all? I have evidence of this mistreatment of this casino to somebody with a mental disability who is now struggling to pay for their meds.

Greetings Gabby300318, we fully audited your situation. Firstly we must say that the casino is for entertainment purposes only and is not a form of income. If your personal life is being aversely effected due to casino play there are resources available to you through Gambler's Anonymous, they have a hotline and meetings regionally are listed here: https://gamblersanonymous.org/find-a-meeting/
We can see that our security team was forced to close your account due to your threats to dispute with your bank the only deposit you had ever made. This deposit ($30) was refunded per your request rendering your requested funds ($100) innelligible for withdrawal. Upon further review it was then decided to pay the funds out in spite of this fact, which you received (and were withdrawn by you moments after) via Bitcoin.
We hope that the $100 was helpful to you in some way and sincerely hope you are receiving the help that you need.
Best wishes,
Ruby Slots




Very nice
So this was the first casino I won close to 400 so
The bonus were nice I won 1200 to start with well when I stopped and then they kicked deposit out a few times and then I guess you can only withdraw like 500 at a time because of the bonus I think I wasn't paying attention to those at first now I do so and then altogether it took like 29 days because it's like it's a little crazy 12 days to be approved 12 to be accepted oh wait those I have those backwards and then 12 days to be paid which I thought was a little extra extra other than that I like this casino I still play there




Expired Code
Hi 👋
I tried to redeem bonus code CHIPY140 unfortunately the pop up message I received stated the code has expired
I usually do not have any issues with this Casino there bonuses are usually working 💯
I will just try a new current one
Thank you
Ruby Slots Casino
❤️♠️♦️♣️







Very nfg
Terrible. First it needs to verify documents if u want a withdrawal then changes to that I somehow used a free bonus wrong which should indicate right where u redeem a cupon. Or not. So much wasted time getting play through done then attempting withdrawal only to fiND all these conflicting problems else. This is not right it should not redeem or appear .. at all if it's going to end up no good or use.




Never any issues, slow payout
Never run into any issues with this site but payout/withdrawal is slow




LOVELY CASINO
I like this casino it is an inclave casino. i enjoy all inclave casinos. they pay very good and always have lots of bonuses.... it is very convenient to sign up as its aoutomatic when you log in via inclave.




the best site around ruby red slots
I have been play ther games they give bonuses always keeps it very exciting and always has newest gsmes thanlyou ruby red




Very good
Really enjoy playing on this site. Especially since it's an inclave member. Makes it so easy to stay logged in and the bonuses are excellent 👌
- Jan 30, 2025CopiedShow
I have nothing but a good experience with this casino. the free gifts that are awarded are also a huge bonus. kudos on the platform
Reply![proof]()
Helpful




Wow!
Ruby slots honestly blow my mind. A site that is pleasing to the eye and silky smooth to use




Inclave
Inclave registration and log in. Try it if you haven't already. Lots of bonuses and games to choose from.b




Love the games
this casino is so fun. I could play it all day. Keep it up.
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Recurring Casino Bonuses
Most Recent Blog Bonuses
All Ruby Slots Casino Bonus CodesCasino Details
General Info
- Established
- Jan 01, 2012
- License (jurisdiction)
- Anjouan
- Certified by
![GamCare Logo]()
![Gamblers Anonymous Logo]()
- VPN-friendly casino
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Instant Play, Mobile, Mobile Web
- Available languages
English
Ruby Slots Casino Mobile app
Available Game Types (11)
- Currencies
- USD
- Minimum deposit
- $30
- Minimum withdrawal
- $20
- Withdrawal limits
- $5000 per week (If your account balance is at least 10 times larger than the total sum of your deposits)$10000 per month
- Withdrawal pending time
- Wire Transfer – 7 - 10 business daysCheques – 7 - 10 business daysCrypto Wallet – 7 - 10 business days
Support
- Live Chat
Not available
Global: support@rubyslotsmail.com Global: help@rubyslots.com
- Phone number
None
Responsible Gambling Tools
Available Tools
- Deposit LimitsSelf-ExclusionTime Out
Unavailable Tools
- Loss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- Gambling Wages
- Restricted countries
- Afghanistan
- Aruba
- Australia
- Austria
- Belarus
- Belgium
- Bulgaria
- Comoros
- Curacao
- Denmark
- France
- French Guiana
Show more
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Does anyone know how long Ruby slots takes to payout?




Bought an $85 chip at Ruby Slots for 6500 coins, now how do I play with it?

















































