Palace of Chance Review

3.6
Very Good (786)
United States flagUnited States accepted
200% First Deposit Bonus
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Player Reviews

3.6Very Good
786 votes
  • Terrible57 votes1
  • Poor72 votes2
  • Average273 votes3
  • Very Good225 votes4
  • Excellent159 votes5
Ratings by Criteria(2.9K votes)
  • Casino Fairnessinfo icon583 votes3.4
  • Withdrawal Credibilityinfo icon568 votes3.3
  • Promotions & Bonusesinfo icon623 votes3.7
  • Gaming Experienceinfo icon577 votes3.6
  • Support Professionalisminfo icon571 votes3.5
United States
United States rating:
3.3
Average(238 Votes)
Details

AI Reviews Summary

Created by AI based on real players' reviews (experimental)

General Summary:

User feedback is mixed. Many reviewers praise the casino's bonuses, RTG game selection, tournaments, and easy Inclave login/navigation. A large number of reviews describe serious withdrawal problems — long delays, denied cashouts, requirements for crypto verification deposits, and claims of withheld Bitcoin or winnings. Customer support experiences are inconsistent: some users report easy ID verification and helpful support, while others report canned responses, hostility, and difficulty getting paid.

What Players Like:

  • Plentiful bonuses, including no-deposit offers and deposit-match promotions.
  • Wide selection of RTG slot games and tournaments (several comments mention regular tournaments and a daily free poker tournament).
  • Easy site navigation and Inclave single-sign-on/login convenience for users with Inclave accounts.
  • Some players report smooth ID verification and successful withdrawals after making a small verification deposit.

What Players Don't Like:

  • Frequent withdrawal problems: long processing times (examples given: 14–19 days and longer), denied payouts, and allegations of withheld Bitcoin or winnings.
  • Requirement to make a cryptocurrency test/verification deposit before withdrawals (examples mentioned: $10 or 10 LTC), with reports the casino kept or returned the deposit minus charges.
  • No-deposit or free-bonus wins being refused or restricted, disputes over maximum cashouts, and "mixed funds" rules used to deny withdrawals after playing bonuses/free spins.
  • Customer support issues: canned responses, hostility, inability to reach help, repeated delays, and inconsistent explanations.
  • Bonus codes expiring or not working, country/restriction issues (example: inability to enter from Spain), and limited withdrawal methods for some users.

Rating

Country

192 Reviews

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bodyheadeyesmouth
2ssManiacLevel 2United States
1.4TerribleCopiedicon threadicon-check-white

TOTAL SCAM

After using free spins and playing through 45x's I was left with $452.00. My account said that I could redeem $116. I requested to redeem $100. Part of the verification was that I had to deposit $10 in Litecoin, which I did. It was accepted with the notice that I could request it back with my redemption. So that should have given me $126 to redeem. I stuck with the $100 figuring I'd spend the other $26 on their site. Well, they ended up sending me $13 in litecoin, $10 of which I had just deposited! So from $126, I won $3. I messaged them to see why that was and have yet to get any response. DO NOT DEPOSIT OR PLAY HERE!!! They are a joke!! I wouldn't give them 1 star if I did not have to!!

proof
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PalaceofChance
PalaceofChanceCopiedicon threadicon-check-whiteicon-check-whiteOfficial Casino Account

Greetings 2ssManiac, we reviewed your account and unfortunately the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back (6 in total) with no cash deposit/play to separate them the requested withdrawal was denied. Sorry to disappoint but hopefully this clarifies things! Best wishes, Palace of Chance

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bodyheadeyesmouth
2ssManiacCopiedicon threadicon-check-whiteLevel 2United States

@PalaceofChance  No, it does not. I do not have that problem with any other casinos that I play. I never deposit money until I find out if they actually pay or not. Why would I??? As I said, I've had numerous other redemptions from casinos after winning on free plays and I regularly pay to play on them as a result! THIS is why I will never recomment or play on your site! Why would you offer "free plays" and not pay out wins, unless you are deceiving your players?!!

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bodyheadeyesmouth
2ssManiacCopiedicon threadicon-check-whiteLevel 2United States

@PalaceofChance  Also, the fact that you requested that I deposit $10 to receive my redemption just shows the level you are willing to stoop to trick your players!

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PalaceofChance
PalaceofChanceCopiedicon threadicon-check-whiteicon-check-whiteOfficial Casino Account

@2ssManiac  we love that you enjoy playing with us so much you would cash so many free chips and play them, however as much as we would like to just keep throwing free money at you until you win then pay you unfortunately that isn't how a casino works. Many folks play and win on their first complimentary round then qualify immediately for COINDRAW as their withdrawal system, often they are paid in minutes! But since this is real money and we pay you if you follow the rules, it has to be one welcome chip per customer or we wouldn't have a business very long, we're sure you understand. :) The account confirmation deposit is a necessary (and industry standard) part of the KYC process and is refunded whether you win or lose, we just need to know you are an actual human being and do a digital "handshake" that allows us to pay to that account should you qualify for COINDRAW or Bitcoin withdrawal.

Hopefully this clarifies things a bit!

Best wishes,

Palace of Chance

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bodyheadeyesmouth
CWCraig76Level 1
1TerribleCopiedicon threadicon-check-white

Thieves.. Scam Artist,.. and Crooks

Straight stole my money after I won $4500!! I played the play-through and went to withdrawal my money. As you go to withdrawal they specifically tell you to make sure you played all your bonuses, free spins, free chips, or plays before you withdraw or while you wait for the withdrawal process to process. Don't f-ing do it!! As soon as you do they will take all your winnings... EVERY DIME!! They say you mixed funds which is not allowed Even though they offer you the free spins or bonus, even if you don't win anything from them, and even tho you won $4500 before playing the free spins are worth a whole $5. They tell you that you mixed funds by playing them. Then they take everything you won. Doesn't matter if it was prior to playing the free spins. They Rob You of EVERYTHING!! If it's not allowed why entice people at the withdrawal with more free spins? To Screw You Is Why!! Why not take anything won from the free spins since I won the $4500 before playing them? Nope, they Rob you of it all... DOESNT MATTER THAT THEY OFFERED IT AND TOLD YOU TO PLAY THEM... They are Scam Artists, Crooks, Thieves, and Low Life's

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PalaceofChance
PalaceofChanceCopiedicon threadicon-check-whiteicon-check-whiteOfficial Casino Account

Greetings CWCraig76, we tried to find you in the system however we were unable to locate a casino account using your registered email address with CHIPY.com. If you are still having issues please get your registered username (or registered email address) within the casino to CHIPY.com and they will share this info with us. We love to help if we can! Best wishes, Palace of Chance

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bodyheadeyesmouth
MudbabyLevel 1
2PoorCopiedicon threadicon-check-white

Withdrawal Issues

I've been having issues with Palace of Chance not wanting to pay me my withdrawal amount. It was supposed to be in my Crypto account as of April 1st. When it never came through, I went to the 24 hr customer support chat through the casinos itself and was told to give it another 24-72 hrs and if not then to check back with them. 72 hours later it still had not hit my account so, again, I went back to the customer chat to address the situation again and they AGAIN proceeded to tell me to wait an additional 24-72 hrs. After telling them that I've already done that and it's now almost a week behind the initial date of it set to be in my account, they instantly said, after another 5 or 10 minute wait, they concluded that I am NOW to wait a FULL 7-10 business days all over again as if it's being processed for the first time. I've already previously been through the processing procedures and was approved and granted and I also waited another 72 hours longer than first told ....just to be told to wait another 2 weeks. It NOW has a date of April 14th to be deposited into my crypto for the SECOND go round. I'm BEYOND frustrated and have no idea where to turn or what my legal grounds are at this point. I'm new to this whole online casino thing and I need some help or advice. I have every email, and message, and took screenshots of every conversation I had with different individuals through the chat site. PLEASE HELP ME! 🙏 

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PalaceofChance
PalaceofChanceCopiedicon threadicon-check-whiteicon-check-whiteOfficial Casino Account

Greetings Mudbaby, we have fully audited your account and we believe we may have found the issue here. Standard withdrawals need to be physically reviewed by human beings and are subject to the limitations of humans, this means that approval and payout times can vary greatly depending on withdrawal volumes. COINDRAW is our automated payout system and it is amazingly fast, we highly recommend using COINDRAW as your payout method any time it is available. Try it, you'll LOVE it! Best wishes, Palace of Chance

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bodyheadeyesmouth
Shane0799Level 8United States
4.6ExcellentCopiedicon threadicon-check-white

Great casino

Have an account at Palace of Chance Casino since 2020. Registered because of a bonus published here at Bonus Blog area. Played the bonus, reached the max cash out, but due the behavior of sisters casinos (experienced in the first person), and reviews of this one, did not try to withdraw, simply took the $ to play the other games of the casino (which were not allowed to play in the inicial bonus), like roulette, video poker. As there are many RTG casinos and this one has a bad name, never deposited and do not even expect to deposit ever!

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bodyheadeyesmouth
fudgemusicLevel 2United States
1TerribleCopiedicon threadicon-check-white

INCLAVE IS A SCAM

It's hard to believe that the company that owns and runs these slots allows a company like INCLAVE to sublicense its IP. This company is so much spam,  they only care about those 10-dollar verification transactions. They will leave you with no way of getting a hold of them. They arbitrarily decide to ID you and will refuse payouts, or deny your withdrawal. Some of these sites say in order to withdraw the bonus you need to cash out a minimum of 100 and a maximum a 100 even though you show them the promotion page that clearly says the no-deposit bonus has a maximum cash out of 100. I had 500 on luckylegenda and they refused to withdraw my funds., and now this sketchy ass company is sitting on my identification documents. Don't know how these companies exist, it must be a collusion with the search engines, as the top results always pay the most.

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bodyheadeyesmouth
SuitEmUpLevel 8
3AverageCopiedicon threadicon-check-white

Standard RTG Casino

Good casino with your basic RTG lineup - Wild Hog Luau, Cash Bandits, etc. The customer support is decent, and their bonuses are fair. A notable feature is their daily free poker tournament for real money. However, I never managed to withdraw any winnings, which was disappointing. It's an average online casino experience without any remarkable distinctions

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bodyheadeyesmouth
suthernroyalTLevel 4United States
1TerribleCopiedicon threadicon-check-white

another enclave denied withdraw

I only had cash so I gave my girlfriend $30 and she used her card to deposit the money onto the game for me to play I then won $2,000 and they denied my withdrawal because the card was not in my name that deposited the money. I jumped through all their hoops that they asked for but still they didn't withdrawal. another enclave casino that will come up with any excuse they can not to let you withdraw money and be my advice not to play here I'm sure they'll come up with an excuse on here as to why they denied the withdrawal but in the end it's just another excuse save your time and money play somewhere where you can verify the withdrawal process

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bodyheadeyesmouth
SzpakuLevel 5Poland
3AverageCopiedicon threadicon-check-white

Only good grades

Of all this, the new player bonus is probably the best, $20 to start, and there are few providers and probably even fewer games, I don't like it very much.

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bodyheadeyesmouth
KetaBengtssonaccount-cancelSuspended
3AverageCopiedicon threadicon-check-white

A good inclave!

👍 The slots and providers

👍 No deposit bonuses (alot of them)

👎Pretty hard to get a fast and smooth withdrawl

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bodyheadeyesmouth
christiehLevel 7South Africa
4Very GoodCopiedicon threadicon-check-white

Good

Palace of chance is a well organized casino to deposit and play casino games.

I claim a no deposit bonus and got to enjoy their many slots on offer.

I wasnt able to meet the wager however I enjoyed my time there.

I would consider making a deposit in the future

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bodyheadeyesmouth
jessrmackLevel 7Canada
4Very GoodCopiedicon threadicon-check-white

Def Check this Casino out

It was very rewarding- organized and casino layed out well, you will enjoy the experience

great game selection compared to similar rated casinos   This casino always stood out -- worth a deposit 

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bodyheadeyesmouth
penarayLevel 10
3AverageCopiedicon threadicon-check-white

Cool

Cool well put together casino with plenty of bonuses for both newbies and already registered. Don't forget to deposit in between claiming the free bonuses though. 

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bodyheadeyesmouth
Rothmans680account-cancelSuspended
3AverageCopiedicon threadicon-check-white

Very reasonable

Very reasonable casino with bonuses for all.. Whether you want to make a deposit and claim a match deposit bonus or you'd rather a free no deposit bonus, you're sure to find something suitable. 

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bodyheadeyesmouth
mikeydee707Level 5
2PoorCopiedicon threadicon-check-white

Another garbage site

I would avous them if you do play there do so with great caution as they wilp jot pay you for just about anything

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bodyheadeyesmouth
Ninigoataccount-cancelSuspended
3AverageCopiedicon threadicon-check-white

Awesome

Awesome casino with all the bells and whistles. Easy peasy to sign up for and navigate through. Many bonuses available for both newbies and already registered players. Generous deposit bonuses and free no deposit bonus. 

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bodyheadeyesmouth
Maggi99Level 17Chile
2.8AverageCopiedicon threadicon-check-white

Classic Inclave stamp

Casino that looks classic but has everything, lots of high-tech games, easy withdrawals, and is very well registered. Support is also available in Spanish and English, except that most of the time it is busy and they send you to an email with many promotions.

proof
proof
proof
proof
proof
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bodyheadeyesmouth
pingvinasLevel 40
4Very GoodCopiedicon threadicon-check-white

 I have an account at Palace of Chance Casino about 5years.Nice bonuses and promotions are here always.I like this RTG casino online,but just 3 withdrawal methods available and many rules for different countries.

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bodyheadeyesmouth
Erinst1Level 6United States
3.4AverageCopiedicon threadicon-check-white

Bonus

Good bonus but I didn't win anything and I feel you would get a lot more traffic if the bonus actually pays 

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bodyheadeyesmouth
daffysLevel 18
3.5Very GoodCopiedicon threadicon-check-white

Its RTG casino. It has many bonuses but free bonus seems to be some countries only.

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bodyheadeyesmouth
Aj3939account-cancelSuspended
5ExcellentCopiedicon threadicon-check-white

Great

I'm a massive fan of this casino and use it a lot to play 

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Bonus Offers

United States flagUnited StatesChange icon arrow down

Casino Welcome Package

BonusMin. depositWageringGamesAvailabilityCode
United StatesAvailable for United States
200%
$30
30xB
Games:All except selected games
Upon sign upicon-chevron-up-dark
NEVERENDING200

Palace of Chance VIP (Loyalty) Program

Qualifying & Joining Conditions

  • By playing at the casino

Exclusive Member Benefits

1UP TO35% Cashback
2Special Prizes

VIP Program:

Level 1 - $1000 weekly deposits
- 14 Daily FS
- $100 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 4% monthly cashback
- Higher withdrawal limits

Level 2 - $2000 weekly deposits
- 14 Daily FS
- $200 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 9% monthly cashback
- Higher withdrawal limits

Level 3 - $3000 weekly deposits
- 14 Daily FS
- $300 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 15% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments

Level 4 - $4000 weekly deposits
- 14 Daily FS
- $500 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 25% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments

Level 5 - $5000 weekly deposits
- 14 Daily FS
- $700 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 35% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments

Palace of Chance Desktop VIP Program

Casino Details

General Info

Established
Jan 01, 1998
License (jurisdiction)
-
Certified by
GamCare Logoinfo
Gamblers Anonymous Logoinfo
VPN-friendly casino
not availableNo, this casino doesn’t allow VPN usage
Casino Platforms & Connectivity
Instant Play, Mobile, Mobile Web
Available languages
EnglishEnglish

Palace of Chance Mobile app

Android iconAndroidnot availableiOS iconiOSnot available

Available Game Types (11)

Baccarat icon
Baccarat
Blackjack icon
Blackjack
Slots icon
Slots
Keno icon
Keno
Roulette icon
Roulette
Table Games icon
Table Games
Video Poker icon
Video Poker
Crash icon
Crash
Plinko icon
Plinko
3 Card Poker icon
3 Card Poker
Step-Based Risk Games icon
Step-Based Risk Games

Software Providers (1)

RTG Logo
Banking
MethodDepositWithdrawal

American Express LogoAmerican Express

icon-checknot available

Apple Pay LogoApple Pay

icon-checknot available

Bitcoin LogoBitcoin

icon-checkicon-check

Cheque LogoCheque

not availableicon-check

Discover LogoDiscover

icon-checknot available

Ethereum LogoEthereum

icon-checknot available

Litecoin LogoLitecoin

icon-checknot available

MasterCard LogoMasterCard

icon-checknot available

Neteller LogoNeteller

icon-checkicon-check

Visa LogoVisa

icon-checknot available

Wire Transfer LogoWire Transfer

not availableicon-check
Currencies
USD
Minimum deposit
$30
Minimum withdrawal
$20
Withdrawal limits
$5000 per month (In cases when your balance is at least 10 times larger than the total sum of your deposits)
$10000 per month
$2500 per week
Withdrawal pending timeicon-info-outline
Cheques – 7 - 10 business days
Crypto Wallet – 7 - 10 business days
Ewallets – 0 - 7 business days
Wire Transfer – 7 - 10 business days

Support

Live Chat
availableAvailable in
English
Email
Global:help@palaceofchance.com
Phone number
not availableNone

Responsible Gambling Tools

availableAvailable Tools
Deposit LimitsSelf-ExclusionTime Out
not availableUnavailable Tools
Loss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsWithdrawal Lock

Additional Info

Affiliate Program
Gambling Wages
Restricted countries
  • Afghanistan
  • Aruba
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bulgaria
  • Comoros
  • Curacao
  • Denmark
  • France
  • French Guiana
Show more

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icon-plusAdd Casino to compare
RatingCountryCurrencyLanguageEstablishedFree BonusFirst DepositGamesMin DepositMin WithdrawalMobile app
Palace of Chance Logo
Palace of Chance
icon star3.6
availableUnited States
This casino accepts players from United StatesUSD
This casino accepts players from United StatesEnglish
1997
-
200%
Baccarat, Blackjack, Slots, Keno+7
$30
$20
not available
icon star4.2
availableUnited States
This casino does not accept players from United StatesUSD
This casino accepts players from United StatesEnglish
2026
100 FS
100% + 25 FS
Baccarat, Bingo, Blackjack, Slots+6
€1
€5
not available
icon star3.7
availableUnited States
This casino accepts players from United StatesUSD
This casino accepts players from United StatesEnglish
2024
25 FS
250% + 50 FS
Baccarat, Bingo, Blackjack, Slots+5
$5
$100
not available
icon star3.7
availableUnited States
This casino does not accept players from United StatesUSD
This casino accepts players from United StatesEnglish
2013
-
150% + 100 FS
Baccarat, Bingo, Blackjack, Slots+6
₿0.0001
₿0.00035
not available

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Palace of Chance Q&As

bodyheadeyesmouth
DankokkkCopiedicon threadicon-check-whiteLevel 4
Could I lose my winnings from a bonus?

I won $7,000 on Palace of Chance using an existing player bonus. I'm not sure if this affects my ability to withdraw—has anyone had experience with this?

qna-followers1 Need Answerqna-answers7 Answers
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Patrik Turlea
Reviewed & fact-checked by Patrik Turlea
Last reviewed on Oct 20, 2026icon-info-outline

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