Player Reviews
- Excellent43 votes5
- Very Good42 votes4
- Average45 votes3
- Poor21 votes2
- Terrible20 votes1
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withdrawal still not processed after 30 days
this is by far the worst experience I've had. I cashed out for $2,000 over a month ago and have been getting the runaround about backlog payments and my status being flushed. it's always the same story different agent I can never get a hold of the finance department to see about when I should be expecting to get paid I'm very doubtful on any payout at all right now. I deposited real money and spent probably over that amount waiting on this money. I really did like the platform in the games was enjoyable it was actually my favorite casino to play on but with this withdrawal process I haven't deposited any more money and I'm still waiting on my withdrawal to be paid.

Hi Bustejess1
Thank you for your feedback. We’re sorry to hear about your frustration regarding the withdrawal timeline.
We can confirm that your withdrawal is currently scheduled for processing. Please also note that the winnings were generated from a match bonus promotion, which is subject to promotional terms and conditions, including a maximum withdrawal limit of $1,000.
We appreciate your patience and thank you for taking the time to share your comments.
Kind regards,
Janine
Black Lotus Team




Talk about beginners luck!
So I used the link and got the free spins. The sign up was fairly easy. The wager requirements on the 19.75 was 30× i honestly don't know if that's good.I've seen less i've seen worse. But I played a candy game and freaking smashed it! 😎Getting up to a grand total of nearly $1475 dollars, smashing the wagering requirements by over three hundred dollars. And after a little bit of the curve, on my end, because i'm an idiot, sometimes I cast out the bonus.And I got my twenty five dollars, which is what they promised to do.So good job, I'll be sending you pictures.






Cashed out $1000 on second deposit
Opened the account a few months back and had forgotten about it after one $50 deposit. Got an email from them so decided to try again. I used a 110% match bonus and quickly overcame there reasonably low playthrough requirements. I requested a $1000 withdrawal (anything over 104% is a maximum $1000 withdrawal limit) which was to bad cuz I was nearly to 2500. Anyway have also won a few tournaments there and I like the platform. Only took 3-4 days to get paid (in bitcoin). No fuss no mus just standard verification stuff and boom got paid.








Worst casino ever
Place is a scam from hell!! I've spent over 10,000 dollars and haven't ever had a single withdraw or close to being able to withdraw. It's a set up and the customer care people treat you like shit do not join them. I'm a vip member there and I'm telling you try your luck somewhere else you'll thank me later

Hi Kilostevo187
I am so sorry to hear about your experience at our Black Lotus Casino. On reviewing your account I am seeing deposits and free bonus claims for the past several weeks but am not seeing any withdrawals to date - not too sure if this is your fustration - that you cant withdrawal? I have asked a POT Host to contact you today/tonight to find out how we can alleviate your fustration/concerns.
I hope the above is in order.
Regards
Black Lotus Team




@BlackLotusCasino support all was 10/10 never had anything bad to say about casino very enjoyable

👌
It's ok. Not bad online casino. Game selection is decent.

Hi Sarahahood83
Thank you for taking the time to leave a review! We’re pleased to hear you’re enjoying the game selection and your overall experience.
If there’s ever anything we can improve to turn that 4 into a 5, we’d love to hear your feedback.
Kind regards,
Black Lotus Casino

Hi there,
Thanks for your feedback! We’re glad you’re enjoying the games. If you ever need help, our support team is always here.
– Black Lotus Team




My favorite casino
I have been playing for a few years now win or lose tend to have a good time withdraw only down side but it's fine just gotta wait grate games would 100% recommend




Review
It was ok good customer service very friendly and fast




Bonus works
The 20 free spins work, nothing great. But, they work.




Love love
Only issues I have with this is the slow which I'll process and the high




Black lotus casino
Can only withdraw $ with wire transfer or Bitcoin and after I win the first time and couldn't cash out, I haven't won since. Like NEVER hit. Then I keep asking for the bonus I was supposed to get for deposit and never get it




Black lotus
I love the games they offer at this casino. I did really well with the generous free spins and match bonus. The staff is very helpful and there is 24 hour live support.
- Aug 10, 2020CopiedShowThis is a great place to spin the reels. They continue to have great bonuses and good customer service to boot.Reply
Helpful (1)
- Jan 05, 2016CopiedShowgreat games. Another Betonsoft casino with lots of bonuses and perks.Reply
Helpful (1)
- May 20, 2024Copied




BONUS CODE
For this free no deposit $20 bonus code. Play it on BLACK LOTUS CASINO
code is 7558q




Fair pay out
- Nov 23, 2023Copied




okay








I may give more stars ,it's fun to
I had to confront them twice ,I had gotten lucky on May 4th ,day before yesterday they told me that I will get $ between 2-8 days.I am expecting to get my winnings any day now of just over 1,000 🙏.




Why can't I get the bonus the welcome points I see everybody else gotta say but not mean it is so good to see the owners on the way that I see




I actually really like this site as...




Have played at this site and sister...




I have an account with this casino,...
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Black Lotus Casino VIP (Loyalty) Program
Qualifying & Joining Conditions
Fill in the registration form and then sign-up at any or all partner casinos
Exclusive Member Benefits
Executive VIP Program
The Executive VIP team is a team of consultants who get the best online gambling deals, offers and experiences for clients. The Executive VIP program represents more than a dozen casinos and the fact that the Executive VIP team do not work for any specific online casino, counts in your favor.
Casino Details
General Info
- Established
- Jan 01, 2012
- License (jurisdiction)
- Kahnawake
- Certified by
![Gamblers Anonymous logo]()
- VPN-friendly casino
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Live Dealer, Mobile, Mobile Web
- Available languages
English
Black Lotus Casino Mobile app
Available Game Types (6)
- Currencies
- USD
- Minimum deposit
- $20
- Minimum withdrawal
- $150
- Withdrawal limits
- $2500 per week$10000 per month
- Withdrawal pending time
- Wire Transfer – 7 - 10 business daysCrypto Wallet – 1 - 2 business days
Support
- Live Chat
- English
Available in
Global: support@blacklotuscasino.com
- Phone number
Global: +1 866-403-6954
- Fax number
- United States: +1 866-403-6971Australia: +1 800-213-531Canada: +1 877-811-2605Hong Kong: +852 800-903-976United Kingdom: +0 808-169-6521
Responsible Gambling Tools
Available Tools
- Deposit LimitsSelf-Assessment TestsSelf-Exclusion
Unavailable Tools
- Loss LimitsReality ChecksSession LimitsStake LimitsTime OutWithdrawal Lock
Additional Info
- Affiliate Program
- Genesys One Affiliates
- Allowed countries
- Canada
- United States
Gallery
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Black Lotus Casino Q&As




Just trying to find some codes for black lotus and lotus Asia casinos that actually work and not for new players. Thanks!
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