Miami Club Casino Review

Okay, so I rarely ever write reviews, so get ready to hear a very understandable rant. For starters, I was a loyal and active player here for over a decade. They have always been mehh, but something has definitely changed (in a very bad way) within the last year or two in pretty much every category. But wow, the sleaziness levels are off the charts now. I legitimately do not even remember the last time I won here, let alone was entertained for a bit (including with my free bonuses), and I deposited a lot. The key issue… the reps/help here is impressively incompetent. The dysfunction is off the charts. One rep tells you one thing, then another tells you the total opposite. Most of them don’t even know how their own games work. Oh, and countless times I have been careful to be as calm as possible with these absolute brainless drones because they are so arrogantly rude, fragile, egotistical, plain nasty, bad people that will close the chat on you. I’d be in the middle of writing a reply, and as soon as they’d write, “Is there anything else I can assist you with?” literally a second later, the chat is closed. I have countless screenshots showing the absolutely ridiculous nature of the reps here. No hyperbole, the absolute worst, incompetent, rude, impatient, annoying, frustrating help I have ever dealt with. I can’t stress enough how truly horribly inept they are, and I mean it when I say in my entire life, I have yet to encounter any company that comes even close. I couldn’t put together a worse team if I tried to. It’s honestly impressively incompetent, so bad that one might think they’ve been told to act as such, not sure which is worse. Anyway, the other day they really sank to a new low. Please read the entire thread so you understand I’m not just an angry, dumb player who isn’t experienced because I am extremely seasoned and know the ins and outs (T&Cs, etc.). So this was probably the worst thing any online casino has ever done to me. My card was charged without my consent. I hope I do well enough to explain, but days after I had already made the original deposit with a match offer, and again before you think I’m just another bitter, angry sore loser, it was not “delayed.” It was “declined” while also telling me to “please try again.” I’d understand if it was “delayed” (as they claim). I have a picture (screenshot) of the exact time and date where their own site shows “declined, please try again.” So when I say they committed fraud, I literally mean they charged my card without my approval. For years, I have used this exact card on file, and always, on the first try, it gets declined as a safety precaution. Then I’d have to redo the process to have it accepted. This time, I got the message “declined, please try again.” I only deposit in conjunction with a match bonus, mind you. Not one time have I ever deposited without one. I went on to redo the deposit, and per usual, as of the past year or so, I lost in about 5–10 minutes betting minimum. Then, days later, I got an email about my card being charged. I didn’t think much of it, assuming it was just a late email. Then I checked my card and saw the charge, then logged on to Miami only to see my deposit there with no match bonus, mind you. Why would this alleged “delayed” payment be accepted when said deposit was only made in conjunction with the match bonus, as I only ever play with match bonuses? So after about 30 emails going back and forth, arguing and showing them evidence of what their own site showed, they kept saying, “it was not possible to refund my money.” They kept trying to deny or show any semblance of empathy or acknowledgment of morals—only denial. With multiple different reps responding at different times, each one gave a more nonsensical, brainless drone response than the last. I finally had it and wrote, “I’m done playing these games. A serious crime was actually committed here, and not one of you have shown any effort to even show that you care a tiny bit. Just the usual BS responses from multiple different reps who clearly didn’t even bother reading previous emails before responding with nonsense. I will be reporting you to my bank as fraud. I really tried with you guys, but I’m done.” Well, what do you know? After telling me over and over that a refund was not possible, a refund was given. I proceeded to send a profanity-laced message and happily got my account closed with this absolute sleazy, dirty company. After straight lying to me over and over—not only about the refund being possible—they proceeded to issue a refund as soon as I said, “I’m done playing games and will be reporting fraud. Don’t bother even responding to this email.” Voila! A refund has been issued and should arrive within 7–14 business days. Absolute jokes. Bottom-of-the-barrel sleazebags. Definitely not what they used to be. I urge and warn you to stay as far away as possible from these scams. They should really be blacklisted. Me writing a freaking essay here when I never take the time or care enough to ever write any reviews should really tell you something. Again, I am not just some bitter, sore loser here. I used to love it here, even when I’d lose a lot. I love Liberty and Lincoln, EveryGame, and RedStag—only when I wasn’t “upgraded” to “VIP.” VIPs there, for whatever odd reason, can only get a 75% match, while normal players get much better offers plus spins. So if you are doing research and thinking about this place, don’t say I didn’t warn you. I can’t even believe I wrote this much about how bad they truly are. Skip it and go to the much better, cleaner Liberty, Lincoln, EveryGame, or RedStag if you like the slots/WGS program they use. I’d recommend RedStag if you're new, as I have literally made friends with most of their reps—which should also tell you that I am not just targeting or being bitter toward Miami. From the bottom of my heart, I mean it when I say they are a total stay away.

Sign up quick and easy the coupon was also not to difficult to redeem I personally don't like the platform or the games even though the platform is easy to navigate 

I have absolutely no complaints about the quality of entertainment. Everything is at the highest level, very good work is done in terms of promotions, competitions and tournaments. A good place deserves attention and attention is needed.. good luck

First of all games variety is crappy. Bonuses limited to only 1 no deposit. Nothing attractive there.

Everything in Miami Club casino is good. I played here once. Now deciding play again in this casino once again. About games, depositing methods and support in all these fields casino is good.

Easy sign up and good toutnaments every day.Lots of nice promotions and bonuses,but not many payment methods in the casino.

This is a great opportunity to get a good bonus and the casino is great 

I like this casino it has som old school slots that are a penny and have a good payout the withdraw time is about two days which I don't like because they usually want you to just play it back as a they don't allow deposits with pending withdrawals

Not the greatest games but bonuses are very good. So come see what you think

The codes worked as they should. I didn't get to choose, but hopefully it also works without problems. I'll try again.

This casino bonus loaded quick, but directions and wager expectations were unclear. Games with high spin were likely to be available than games of low bet. 

It is best smooth casino with a lot of bonuses, slots & more. Crypto withdrawal also available.

I have absolutely no complaints about the quality of entertainment. Everything is at the highest level, very good work is being done in terms of promotions, competitions and tournaments. A good place deserves attention.

Great casino when I signed up for it, a while ago now and I see the minimum deposit is $150? It definitely wasn't that high when I signed up. Plenty of different deposit methods available and currency options available also. Nice wee free bonus for sign up available after verification. 

Thank you guys, this does work.. And is also available in my country. It is rare that you find it so easy to register and verify. It really was quick

Well done guys . Looking forward to a long friendly relationship.

Excellent and sooooo generous site with many types of paid and free tournaments Excellent and very generous site with many types of paid ones, you will not regret registering without hesitation

I don't know why but Germany is not on the listing . I can't sign up.