No multiple accounts or free bonuses in a row are allowed. If your last transaction was a free bonus please make a deposit before using this bonus.
The bonus is valid every Sunday.
The bonus is valid for the following countries: Sweden, Italy, Norway, United States, Canada, New Zealand
Get 30 free spins if you have deposited between $10 and $99.99 during this week. Get 100 free spins if you have deposited between $100 and $499.99 during this week. Get 150 free spins if you have deposited $500 or more during this week.
Maximum cashout and wagering requirements vary based on your deposit amount.
Tried to redeem promotions they all day code not valid so idk what I'm doing wrong.
Previous reviews by Sarahahood83
3Jan 14Copied
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Fun to play. Promotions and free spins great to cash in.
ronniesgame(Question owner)Level 1
1TerribleCopied
No deposit is a lie.. wouldn't let me leave no stars
I used a no deposit coupon.. actually won and no payout with a deposit.. so no deposit means you will definitely deposit I'm scared to give them any money now.. it's still sitting there because why should I pay you to pay me.. and expecialy when you lied to get my deposit... this casino is trash... go to red stag .. there no deposit means no deposit can we please pay you sir.. They will get all my business so I hope that little hundred dollars was worth a life long dedicated for better or worse customer... RED STAG guys I don't work for them but they gave me no problems so I will promote them
Thank you for reaching out to us and for your feedback.
The verification deposit is required during the first withdrawal if winnings were made from a welcome free bonus and no prior deposit has been made at our casino. This rule is clearly stated in our General Terms and Conditions:
https://pacificspins.com/terms-and-conditions
6.2. Withdrawing from your User Account
h. Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required, if the customer hasn't made a prior deposit.
As we can see, you generated winnings from the welcome free bonus and successfully completed the account verification process. However, you decided not to make the required verification deposit and continued playing, which resulted in the loss of your winnings.
We are not sure what led to the conclusion that we are a scam casino or that you would be unable to withdraw your winnings despite having verified your account. We are a fully legitimate and licensed casino, and players who follow the rules do not encounter issues with withdrawals.
Please note that the verification crypto deposit can be withdrawn together with the winnings from the welcome free bonus. Before submitting a withdrawal request, simply contact our customer support team and request that your verification deposit be added to your winnings so that both amounts can be withdrawn together.
Thank you for your understanding.
Kind Regards Daniel Moore Pacificspins Casino Management
Mickdundee777(Question owner)Level 5Canada
3AverageCopied
Good site!
Played a few times. Although i didn't make any deposits, i still visit the site every other day for free stuff.
Mateojames(Question owner)Level 6United States
5ExcellentCopied
It's a nice little casino
So many casinos out there blend in with all the others, Pacific spins is different and I like it.
Bzmom(Question owner)Level 1United States
1TerribleCopied
Dishonest and misleading
It is advisable to exercise caution when interacting with this website, as it appears to engage in dishonest and deceptive practices. This site may retain your funds without fulfilling promised promotional programs. This morning, I anticipated receiving Fortnightly cashback, but a customer service representative informed me that the Fortnightly cashback page was down, rendering it unavailable. As the day progressed, the site claimed that the promotion never existed, which is patently false. I provided three screenshots of their website displaying the promotion, but they have since deleted it and are attempting to deny its existence. This lack of transparency raises concerns regarding their credibility and integrity. Is this a legitimate business practice?
Unfortunately, we haven't received the requested valid login information, which means we're unable to access your account and provide a thorough response to your complaint.
Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns.
If you're willing to provide your login information with the site administrator further details, we'd be more than happy to assist you further.
Thank you for your understanding and patience. Please don't hesitate to reach out if you have any questions or concerns.
Kind Regards Daniel Moore Pacificspins Casino Management
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Tried to redeem promotions they all day code not valid so idk what I'm doing wrong.
Fun to play. Promotions and free spins great to cash in.
No deposit is a lie.. wouldn't let me leave no stars
I used a no deposit coupon.. actually won and no payout with a deposit.. so no deposit means you will definitely deposit I'm scared to give them any money now.. it's still sitting there because why should I pay you to pay me.. and expecialy when you lied to get my deposit... this casino is trash... go to red stag .. there no deposit means no deposit can we please pay you sir.. They will get all my business so I hope that little hundred dollars was worth a life long dedicated for better or worse customer... RED STAG guys I don't work for them but they gave me no problems so I will promote them
Hi ronniesgame,
Hope you are well and safe,
Thank you for reaching out to us and for your feedback.
The verification deposit is required during the first withdrawal if winnings were made from a welcome free bonus and no prior deposit has been made at our casino. This rule is clearly stated in our General Terms and Conditions:
https://pacificspins.com/terms-and-conditions
6.2. Withdrawing from your User Account
h. Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required, if the customer hasn't made a prior deposit.
As we can see, you generated winnings from the welcome free bonus and successfully completed the account verification process. However, you decided not to make the required verification deposit and continued playing, which resulted in the loss of your winnings.
We are not sure what led to the conclusion that we are a scam casino or that you would be unable to withdraw your winnings despite having verified your account. We are a fully legitimate and licensed casino, and players who follow the rules do not encounter issues with withdrawals.
Please note that the verification crypto deposit can be withdrawn together with the winnings from the welcome free bonus. Before submitting a withdrawal request, simply contact our customer support team and request that your verification deposit be added to your winnings so that both amounts can be withdrawn together.
Thank you for your understanding.
Kind Regards
Daniel Moore
Pacificspins Casino Management
Good site!
Played a few times. Although i didn't make any deposits, i still visit the site every other day for free stuff.
It's a nice little casino
So many casinos out there blend in with all the others, Pacific spins is different and I like it.
Dishonest and misleading
It is advisable to exercise caution when interacting with this website, as it appears to engage in dishonest and deceptive practices. This site may retain your funds without fulfilling promised promotional programs. This morning, I anticipated receiving Fortnightly cashback, but a customer service representative informed me that the Fortnightly cashback page was down, rendering it unavailable. As the day progressed, the site claimed that the promotion never existed, which is patently false. I provided three screenshots of their website displaying the promotion, but they have since deleted it and are attempting to deny its existence. This lack of transparency raises concerns regarding their credibility and integrity. Is this a legitimate business practice?
Hi Bzmom,
Hope you are well and safe,
Unfortunately, we haven't received the requested valid login information, which means we're unable to access your account and provide a thorough response to your complaint.
Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns.
If you're willing to provide your login information with the site administrator further details, we'd be more than happy to assist you further.
Thank you for your understanding and patience. Please don't hesitate to reach out if you have any questions or concerns.
Kind Regards
Daniel Moore
Pacificspins Casino Management