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I've been using these guys for the last past couple of years and would definitely give them a recommendation. While I realize they will have some good and bad reviews, mine have been with no problems. As far as some of the bad reviews I've seen, I really don't understand how or what happened however you must follow there terms and conditions verbatim. That would be the only reason you would have any issues with them is perhaps your not following their terms and you feel like they got you because of whatever reason. They take care of my withdrawals within minutes most of the time, and yes they will take out whatever promotions you use the difference of your withdrawal. So be sure and read them terms and conditions, and just stay on the right course. You'll get paid if all is legitimate. Best of luck!
kopeys(Question owner)Level 5United States
4Very GoodCopied
Great casino
Have withdrawn multiple times from this casino very fast great customer support
Milaniya(Question owner)Level 0United States
1TerribleCopied
Do not play
I've played with them for quite some time and cashed out few times no problem. Lately Ive been making Credit card deposits witu my son's card which he authorized me to use and won, they denied my cash out due to credit card used wasn't in my name and reversed my deposit voiding my winnings as well as blocking me from depositing with credit card as again. I understand those were their terms and conditions however if you gonna deny deposit I made with that card when I won, they should have done so every deposit I made with that card when I lost and reversed every transaction I've made with my son's card before as well. But they refuse to do so. Which shows that they won't let me deposit and win with my son's card but they will let me deposit and lose. Sounds like a scam to me
Thank you for taking the time to share your experience. We understand your frustration and appreciate the opportunity to address your concerns.
We sincerely apologize for any disappointment this situation has caused. As outlined in our Terms and Conditions, all deposits must be made using a payment method registered in the account holder's own name. When a third-party payment method is identified during the verification or withdrawal process, we are unable to process the withdrawal, and any winnings associated with such deposits may be voided in accordance with our policies.
We understand your concern regarding previous deposits made with the same card. Please note that deposits are processed by our payment provider, while account verification and compliance checks are typically carried out when a withdrawal is requested or when additional verification becomes necessary. For this reason, a payment method may not be flagged immediately at the time of deposit.
We appreciate your feedback and regret any inconvenience this has caused.
Going forward, we kindly ask that you use only payment methods registered in your own name to avoid similar issues in the future.
Thank you in advance for your patience and understanding.
Kind regards, Hugo Mercer PacificSpins Casino Management
Sarahahood83(Question owner)Level 8
1TerribleCopied
No spins
Tried to redeem promotions they all day code not valid so idk what I'm doing wrong.
Previous reviews by Sarahahood83
3Jan 14Copied
Show
Fun to play. Promotions and free spins great to cash in.
ronniesgame(Question owner)Level 1
1TerribleCopied
No deposit is a lie.. wouldn't let me leave no stars
I used a no deposit coupon.. actually won and no payout with a deposit.. so no deposit means you will definitely deposit I'm scared to give them any money now.. it's still sitting there because why should I pay you to pay me.. and expecialy when you lied to get my deposit... this casino is trash... go to red stag .. there no deposit means no deposit can we please pay you sir.. They will get all my business so I hope that little hundred dollars was worth a life long dedicated for better or worse customer... RED STAG guys I don't work for them but they gave me no problems so I will promote them
Thank you for reaching out to us and for your feedback.
The verification deposit is required during the first withdrawal if winnings were made from a welcome free bonus and no prior deposit has been made at our casino. This rule is clearly stated in our General Terms and Conditions:
https://pacificspins.com/terms-and-conditions
6.2. Withdrawing from your User Account
h. Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required, if the customer hasn't made a prior deposit.
As we can see, you generated winnings from the welcome free bonus and successfully completed the account verification process. However, you decided not to make the required verification deposit and continued playing, which resulted in the loss of your winnings.
We are not sure what led to the conclusion that we are a scam casino or that you would be unable to withdraw your winnings despite having verified your account. We are a fully legitimate and licensed casino, and players who follow the rules do not encounter issues with withdrawals.
Please note that the verification crypto deposit can be withdrawn together with the winnings from the welcome free bonus. Before submitting a withdrawal request, simply contact our customer support team and request that your verification deposit be added to your winnings so that both amounts can be withdrawn together.
Thank you for your understanding.
Kind Regards Daniel Moore Pacificspins Casino Management
Level 
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Bonuses
2,458
6
8
Verified on May 27, 2026
Player Type:
Wagering:
Min. deposit:
Max cash out:
Game types:
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Valid until:
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4,500
Level 3+
2 sold
9 available
These guys are the real deal.
I've been using these guys for the last past couple of years and would definitely give them a recommendation. While I realize they will have some good and bad reviews, mine have been with no problems. As far as some of the bad reviews I've seen, I really don't understand how or what happened however you must follow there terms and conditions verbatim. That would be the only reason you would have any issues with them is perhaps your not following their terms and you feel like they got you because of whatever reason. They take care of my withdrawals within minutes most of the time, and yes they will take out whatever promotions you use the difference of your withdrawal. So be sure and read them terms and conditions, and just stay on the right course. You'll get paid if all is legitimate. Best of luck!
Great casino
Have withdrawn multiple times from this casino very fast great customer support
Do not play
I've played with them for quite some time and cashed out few times no problem. Lately Ive been making Credit card deposits witu my son's card which he authorized me to use and won, they denied my cash out due to credit card used wasn't in my name and reversed my deposit voiding my winnings as well as blocking me from depositing with credit card as again. I understand those were their terms and conditions however if you gonna deny deposit I made with that card when I won, they should have done so every deposit I made with that card when I lost and reversed every transaction I've made with my son's card before as well. But they refuse to do so. Which shows that they won't let me deposit and win with my son's card but they will let me deposit and lose. Sounds like a scam to me
Hello,
Hope that you are well.
Thank you for taking the time to share your experience. We understand your frustration and appreciate the opportunity to address your concerns.
We sincerely apologize for any disappointment this situation has caused. As outlined in our Terms and Conditions, all deposits must be made using a payment method registered in the account holder's own name. When a third-party payment method is identified during the verification or withdrawal process, we are unable to process the withdrawal, and any winnings associated with such deposits may be voided in accordance with our policies.
We understand your concern regarding previous deposits made with the same card. Please note that deposits are processed by our payment provider, while account verification and compliance checks are typically carried out when a withdrawal is requested or when additional verification becomes necessary. For this reason, a payment method may not be flagged immediately at the time of deposit.
We appreciate your feedback and regret any inconvenience this has caused.
Going forward, we kindly ask that you use only payment methods registered in your own name to avoid similar issues in the future.
Thank you in advance for your patience and understanding.
Kind regards,
Hugo Mercer
PacificSpins Casino Management
No spins
Tried to redeem promotions they all day code not valid so idk what I'm doing wrong.
Fun to play. Promotions and free spins great to cash in.
No deposit is a lie.. wouldn't let me leave no stars
I used a no deposit coupon.. actually won and no payout with a deposit.. so no deposit means you will definitely deposit I'm scared to give them any money now.. it's still sitting there because why should I pay you to pay me.. and expecialy when you lied to get my deposit... this casino is trash... go to red stag .. there no deposit means no deposit can we please pay you sir.. They will get all my business so I hope that little hundred dollars was worth a life long dedicated for better or worse customer... RED STAG guys I don't work for them but they gave me no problems so I will promote them
Hi ronniesgame,
Hope you are well and safe,
Thank you for reaching out to us and for your feedback.
The verification deposit is required during the first withdrawal if winnings were made from a welcome free bonus and no prior deposit has been made at our casino. This rule is clearly stated in our General Terms and Conditions:
https://pacificspins.com/terms-and-conditions
6.2. Withdrawing from your User Account
h. Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required, if the customer hasn't made a prior deposit.
As we can see, you generated winnings from the welcome free bonus and successfully completed the account verification process. However, you decided not to make the required verification deposit and continued playing, which resulted in the loss of your winnings.
We are not sure what led to the conclusion that we are a scam casino or that you would be unable to withdraw your winnings despite having verified your account. We are a fully legitimate and licensed casino, and players who follow the rules do not encounter issues with withdrawals.
Please note that the verification crypto deposit can be withdrawn together with the winnings from the welcome free bonus. Before submitting a withdrawal request, simply contact our customer support team and request that your verification deposit be added to your winnings so that both amounts can be withdrawn together.
Thank you for your understanding.
Kind Regards
Daniel Moore
Pacificspins Casino Management