Join
Level 0
0 / 0

0 Coins

Rich Palms Casino Review

3.8 United States United States accepted
new
exclusive image $40 No deposit bonus exclusive image 300% First deposit bonus + 50 FS
$40 No deposit bonus at Rich Palms Casino
SECRET40
Games allowed:
Slots, Real-Series Video Slots, Keno, Bingo, Scratch Cards & Board Games
Wagering:
50xB
Min. deposit:
Free
300% First deposit bonus + 50 FS at Rich Palms Casino
SECRET300
Games allowed:
Slots, Real-Series Video Slots, Keno, Bingo, Scratch Cards & Board Games
Wagering:
30x(D+B)
Min. deposit:
$25
Follow
Player Reviews + Write a review
Rate and Review Rich Palms Casino
Note: Your previous review will be replaced
Casino Fairness
Withdrawal Credibility
Promotions and Bonuses
Games Variety and Graphics
Support Professionality
or Join to add a review
3.8
119 reviews
Fairness 3.8
Bonuses 4.1
Games 3.9
  • Casino Fairness 3.8
    Very Good
  • Withdrawal Credibility 3.3
    Average
  • Promotions and Bonuses 4.1
    Very Good
  • Games Variety and Graphics 3.9
    Very Good
  • Support Professionality 3.8
    Very Good
All Reviews 26 Reviews
Most Helpful
Most Helpful Newest
    • alikenwo United Kingdom Apr 21, 2020

      2.4 Poor

      Terrible, terrible place to try and get winnings from . I made my first withdrawal of  245 on March 26th. Kept checking my bank but nothing arrived. Had many, many futile chat sessions, and was eventually told to send copies of my bank statement to prove I had not got any winnings...I did this...in the meantime I withdrew 150 early April and then 300 on the 19th April. After many emails tooing and frooing with the their finance department I finally today get an email saying they were pleased to tell me my 245 refund was being sent. I logged into the casino and was surprised to see 55 sitting there - I checked the banking page and they had sent the 245 refund out of my 300 winnings and placed the other 55 back into my players account!!!!


      Every email to the finance department takes DAYS to get a response.


      The chat advisers and managers have no way (apparently) of contacting their own finance department, and they tell the player to do it themselves  (and so back you go into the endless waiting for days to get a reply).


      Mistake after mistake after mistake is made.


      Advisers try to be helpful but have limited English language capability (it's infuriating).


      They advertise it takes 7 business days to get your money (it does not - the advisers will tell you takes 12 business days) - I still have not received one cent of any of the withdrawals!


      They refuse to give details of where their Licence comes from.


      They refuse to give details of whom to contact to complain.


      |ll in all  - it is a shambles (and yet to see if it is scam also).


      The only plus side is the games are good!! lol

      Reply Helpful (7)
      • ccas304 Level 3 United States Jul 25, 2020

        support IS LACKING I WISHSUPPORT WAS LIKE SLOTLAND IN TERMS OF ACCESS AND SPEED

        Reply Helpful (1)
    • BigPaPaPump Level 3 United States Mar 20, 2020

      4.8 Excellent

      Started depositing here about 2 weeks ago I've made three different deposit since then all with no bonus bonuses attached. I contacted customer care and asked for a free comp chip after each deposit and the support were very courteous and professional I was comped the free chip after each deposit that I had made with no bonuses attached Reply Helpful (5)

    • eknthw Level 6 Iceland Apr 08, 2020

      3.8 Very Good

      I love RTG casino.

      and this place nice to try.

      A lot of bonus available


      Reply Helpful (3)
    • aca293 Level 21 Portugal Mar 20, 2020

      3 Average

      Try this casino in the other day! It is one more RTG casino (much similar to all others): The registration form, it is easy. Only allow USD and AUS as currency. The mobile version, works fine and has live games, which for me, it is the best feature! The bonus i was able to redeem, only allow play the slots, so, all the other games were left untested!

      Reply Helpful (1)
      • ccas304 Level 3 United States Jul 25, 2020

        so many of the same games or software, i guess thats good though competition from one another on bonuses i suppose.

        Reply Helpful
    • Frostritz Level 3 New Zealand Mar 17, 2020

      4.3 Very Good

      Straight forward registration process Reply Helpful (1)

    • Lance2009 Level 2 United States Sep 14, 2020

      3.6 Very Good

      I thought there was alot of variety in game choices however you need to jump through hoops to try and get a withdraw even with bitcoin

      Reply Helpful
      Previous reviews by Lance2009
      • 3.5 Sep 01, 2020
        Show

        I thought there was alot of variety in game choices however you need to jump through hoops to try and get a withdraw even with bitcoin

        Reply Helpful
    • Moanatupaea Level 2 New Zealand Aug 24, 2020

      4.2 Very Good

      The bonuses are great and the 40 dollar free chip bonus is also wonderful once playthrou is complete you can withdrawal. 

      Payment is slow however and support was not to keen on helping me out with that I had to try a few times to get someone to explain why it was taking so long as I had all the verification I needed. 

      Eventually I got it but it was a lot of hassle so I won't be deposited on this casino anytime soon. 

      However all in all not a bad casino.

      Reply Helpful
    • bartl12 Level 2 South Africa Aug 02, 2020

      3.4 Average

      this is such a waste of time you will never win anythimg

      Reply Helpful
    • ccas304 Level 3 United States Jul 25, 2020

      2.8 Average

      bonuses are not straight forward . for example they market 200% 50 free spins min 30 bucks deposit, but u have to read terms on everything because u later find out you get the free spins inly if u despot 50 but at first glance u thought only 30. besides that the games are cool, the same like many other casinos.

      Reply Helpful
    • biTe_m3 Level 5 Australia Jul 12, 2020

      3.8 Very Good

      In my opinion, because of the type of bonuses it offers plus the variety of bonuses that adhere to the strict minimum, this casino is better than the average. The manner in which they offer bonuses, just speaks volumes about the fact they understand the basic player affordability...

      Reply Helpful
    Show 16 more

    Bonus Offers

    Welcome Package
      • Bonus
      • Min Dep
      • Wagering
      • Games
      • Availability
      • Code
      • $40
      • FREE
      • 50xB
      • Slots, Real-Series Video Slots, Keno, Bingo, Scratch Cards & Board Games
      • exclusive image Exclusive Upon sign up
      • SECRET40
      • 300% + 50 FS
      • $25
      • 30x(D+B)
      • Slots, Real-Series Video Slots, Keno, Bingo, Scratch Cards & Board Games
      • exclusive image Exclusive 1st Deposit
      • SECRET300
    Match Bonuses
      • Bonus
      • Min Dep
      • Wagering
      • Games
      • Availability
      • Code
    • The casino is offering a variety of bonuses on different dates which are constantly being updated, for more information visit the casino promotion page

    Casino Details

    • Established Jan 31, 2020
    • Software RTG, Visionary iGaming
    • Languages English
    • Currencies USD, AUD
    • Banking
      • Method
      • Deposit
      • Withdrawal
    • Minimum deposit $25
    • Minimum withdrawal $100
    • Withdrawal limits $2000 per week
    • Withdrawal pending time Wire Transfer - 2-7 business days
      Credit cards - 2-7 business days
      Bitcoin Wallet - Up to 24 hours
    • Casino Versions Instant Play, Mobile, Flash, Mobile Web
    • Operating System Windows, Android, Linux, Mac, iOS, Windows Phone, Blackberry
    • Support Live Chat Yes
    • Email [email protected]
    • Phone number None
    • Additional info Restricted Countries China, India, Malaysia, Vietnam, Netherlands, Israel, Ukraine, Russian Federation, Kazakhstan, Islamic Republic of Iran, Syrian Arab Republic, Iraq, Romania, Hungary, Afghanistan, Azerbaijan, Serbia, Bulgaria, Poland, Croatia, Estonia, Armenia, Belarus, Guam, Pakistan, Costa Rica, Bangladesh, Curacao, Bhutan
    • Jurisdiction (license) Curacao
    • Certified by Gambleaware, Gamblers Anonymous
    • Affiliate Program Superior Share