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Player Reviews
- Casino Fairness
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826 votes3.8 - Withdrawal Credibility
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816 votes3.6 - Promotions & Bonuses
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861 votes3.8 - Gaming Experience
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825 votes3.9 - Support Professionalism
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822 votes3.8
- Excellent61 votes5
- Very Good62 votes4
- Average54 votes3
- Poor22 votes2
- Terrible12 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Reviews are mixed. Many users praise the casino's bonuses (including no-deposit offers and free spins), graphics, game selection, easy registration, and responsive support. However, several users report significant problems with withdrawals — long delays, weekly payout limits, and multi-week payout processes — and some allege misleading promotions, account termination after raising issues, restricted access for Australian players, or even debit card fraud after depositing. A few users also question game fairness and low payouts, while others explicitly state they won or had bonuses honored.
What Players Like:
- Bonuses and no-deposit offers often work; users report free chips, free spins, and welcome packs.
- Good graphics, site layout, theme, and a variety of games.
- Easy registration and straightforward site navigation.
- Customer support described as professional, helpful, and attentive by several users.
What Players Don't Like:
- Slow or limited withdrawals: reports of long processing times, weekly payout limits (example given: $200/week), and withdrawals taking weeks or months.
- Alleged misleading advertising for a free-chip promo (site showed 35 but account certified as 25) and a report of account termination after raising the issue.
- At least one user reports debit card fraud after depositing and believes their card details were misused.
- Restricted access for Australian players; multiple attempts to access were blocked.
- Concerns about game fairness, low payouts, and a perception that winning slows after depositing.
Country
5 ⭐ O.G. casino
Now i understand what my old bosses said back in the day nwhen i used to cook (everything ,like 90% is in the presentation)
All this introduction just to explain . From all the casinos i saw , its surly in my top 3
Visual 9/10
Playable 8/10
Bonus 10/10 lot of them
Helpful 
Report
Paid TOO Slow
My very first deposit with 0 bonus I turned $90 into $1270. Once I verified my account I began a Very Long withdrawal process. The first Bitcoin payment was $300 after 7 business days. And every week after that was $200 per week until they finished the 170 left this past week. Do yourself a favor and STAY AWAY! It took almost 7 weeks. Unacceptable! It's in their terms that they reserve the right to limit you to 200 per week but who does this? Needless to say this was my first and Last deposit here.
Helpful Report
false advetising
When you go to the main page of this casino it clearly says a free 35 chip for registering yet when you certify your account it is just 25, live chat was not supportive or helpful at all, they stated it is just 25 even though the main page says 35 with promo magic35. I played a few games and they seemed to be fair with a regular payout schedule, nothing really exciting about this online casino in my opinion. if you like graphics and sound effects it's overall a good casino. just didn't appeal to me after the false advertising and when I mentioned it to live chat they terminated my account
Helpful Report
SuspendedNice
This is a nice casino with a fantastic range of slots signing up with super simple life Support was friendly and helpful has all the deposit and withdrawal options that you'll need and also offer some pretty good bonuses
Helpful ReportOverall pretty good
IV had no issues with them they honour their bonuses and the support staff are attentive.
Helpful Report
SuspendedShazam
Super great casino. With plenty opportunities for bonuses and free spins. This is user friendly as far as navigation. The customer support is top notch.
Helpful (2)Report- Jun 05, 2024Copied
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Great experience
Bonus worked perfectly won $100 so kept me going for a while nice wee casino.
Helpful ReportAverage
Fairly decent casino not much stands out compared to some of the other ones.
Helpful Report
Good bonus
This casino had a good bonus and a quick and easy sign up process and a good platform
Helpful Report- Jan 28, 2024Copied
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ShowReplySingn up was slow but bonus was a really good one. I won some money.
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Helpful
cool casino
fun casino with great graphics and games, really like the set up. Wish there were a bit more promos tho.
Helpful (1)Report- Feb 26, 2023Copied
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ShowI like the layout of this casino and the theme of witches and spells. Slots were fair okay starting bonus overall not bad.Reply![icon-thumb-up]()
Helpful (5) - Feb 14, 2023Copied
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ShowDecent starting bonus, but didn't win much at this casino. Wish there were more free play.Reply![icon-thumb-up]()
Helpful (1)
Great live!!!! one of the most powerful casinos in this area. wonderful bonuses. the withdrawal of funds is not the fastest among competitors, but they work strictly according to the stated deadlines. Well done
Helpful (1)Report
Good sign-up bonus
Awesome selection of games, wish more games were 10c or less per bet
Helpful Report
give it a go
user friendly casino from sign up and welcome bonuses and navigating your way around
Helpful (1)Report- Aug 06, 2023Copied
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Stiff games
The games jumped during play. Not a good variety of slots.
Helpful Report
Official Casino AccountDear RebaParker,
Thanks for your feedback! The issue might be connected to poor internet connection. Please let us know your username, so we will check the case.
We have also recently added lots of new gaming providers, so there are 800+ games at the moment, you are welcome to check those.
Kind regards,
Shazam Casino team
Helpful Report- Jan 15, 2024Copied
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Official Casino AccountDear RebaParker,
Thanks for your feedback! The issue might be connected to poor internet connection. Please let us know your username, so we will check the case.
We have also recently added lots of new gaming providers, so there are 800+ games at the moment, you are welcome to check those.
Kind regards,
Shazam Casino team
Helpful ReportMaybe I'll come back
Helpful ReportVery nice all around.
Helpful Report- Sep 28, 2023Copied
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Suspendedok
Helpful Report- Apr 24, 2023Copied
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ShowGood casino ,with nice bonus codes and until now they all work properly!And i like the mages idea !Reply![icon-thumb-up]()
Helpful (2)
Helpful (5)ReportSuspendedHelpful Report- Jul 12, 2023Copied
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ShowReplyReally nice casino nice graphics good game plays easy to Register so you're good Register so you're good
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Helpful
Helpful (1)Report- Dec 07, 2021Copied
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ShowKKdo likes slots that know from real automatic casinos so here certainly come to his own. Great big introduction No deposit bonus only for registration and verification of email .... Super games definitely recommendReply![icon-thumb-up]()
Helpful (3)
Bonus Offers
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Casino Welcome Package
Available for United States
Most Recent Blog Bonuses
All Shazam Casino Bonus CodesShazam Casino VIP (Loyalty) Program
Qualifying & Joining Conditions
Sign up to the casino
Make a deposit and start playing
Exclusive Member Benefits
Shazam Secret Community
Casino Details
General Info
- Established
- Nov 01, 2021
- License (jurisdiction)
- -
- Certified by
![Gamblers Anonymous logo]()
![info]()
- VPN-friendly casino
![not available]()
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Instant Play, Live Dealer, Mobile, Mobile Web
- Available languages
![English]()
English
Shazam Casino Mobile app
Android
iOSAvailable Game Types (10)
Software Providers (11)
- Currencies
- USD, AUD, CAD
- Minimum deposit
- $25
- Minimum withdrawal
- $100
- Withdrawal limits
- $2000 per week
- Withdrawal pending time
![icon-info-outline]()
- Wire Transfer – 5 - 7 business daysCredit cards – 7 - 10 business daysCrypto Wallet – 0 - 24 business hours
Support
- Live Chat
- English
Available in
Global: support@shazamcasino.com Global: faxback@shazamcasino.com
- Phone number
Global: +1-888-3352-368
Responsible Gambling Tools
![available]()
Available Tools- Self-Exclusion
![not available]()
Unavailable Tools- Deposit LimitsLoss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsTime OutWithdrawal Lock
Additional Info
- Affiliate Program
- Superior Share
- Restricted countries
- Georgia
- Israel
- Netherlands
- Russian Federation
- Ukraine
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Shazam Casino Q&As
Level 5United StatesI want to find some casinos with slots similar to Shazam Casino. But hopefully with more bonuses and better customer service. I had a bad experience most of the time with Shazam and I demanded to close my account with them. But I like their games.
4 Need Answer
3 AnswersOther Popular Casinos in United States
Patrik Turlea
Game Expert
- Over 1 year of experience in the gambling industry;
- Published & reviewed 4.000+ casino games, ensuring accuracy;
- Strong grasp of casino games & mechanics;
- Holds a Bachelor’s Degree from UCECOM Spiru Haret.
