Player Reviews
- Excellent36 votes5
- Very Good61 votes4
- Average95 votes3
- Poor24 votes2
- Terrible20 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
User feedback is mixed. Many reviewers praise the casino's bonuses, RTG game selection, tournaments, and easy Inclave login/navigation. A large number of reviews describe serious withdrawal problems — long delays, denied cashouts, requirements for crypto verification deposits, and claims of withheld Bitcoin or winnings. Customer support experiences are inconsistent: some users report easy ID verification and helpful support, while others report canned responses, hostility, and difficulty getting paid.
What Players Like:
- Plentiful bonuses, including no-deposit offers and deposit-match promotions.
- Wide selection of RTG slot games and tournaments (several comments mention regular tournaments and a daily free poker tournament).
- Easy site navigation and Inclave single-sign-on/login convenience for users with Inclave accounts.
- Some players report smooth ID verification and successful withdrawals after making a small verification deposit.
What Players Don't Like:
- Frequent withdrawal problems: long processing times (examples given: 14–19 days and longer), denied payouts, and allegations of withheld Bitcoin or winnings.
- Requirement to make a cryptocurrency test/verification deposit before withdrawals (examples mentioned: $10 or 10 LTC), with reports the casino kept or returned the deposit minus charges.
- No-deposit or free-bonus wins being refused or restricted, disputes over maximum cashouts, and "mixed funds" rules used to deny withdrawals after playing bonuses/free spins.
- Customer support issues: canned responses, hostility, inability to reach help, repeated delays, and inconsistent explanations.
- Bonus codes expiring or not working, country/restriction issues (example: inability to enter from Spain), and limited withdrawal methods for some users.
Country




TOTAL SCAM
After using free spins and playing through 45x's I was left with $452.00. My account said that I could redeem $116. I requested to redeem $100. Part of the verification was that I had to deposit $10 in Litecoin, which I did. It was accepted with the notice that I could request it back with my redemption. So that should have given me $126 to redeem. I stuck with the $100 figuring I'd spend the other $26 on their site. Well, they ended up sending me $13 in litecoin, $10 of which I had just deposited! So from $126, I won $3. I messaged them to see why that was and have yet to get any response. DO NOT DEPOSIT OR PLAY HERE!!! They are a joke!! I wouldn't give them 1 star if I did not have to!!


Greetings 2ssManiac, we reviewed your account and unfortunately the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back (6 in total) with no cash deposit/play to separate them the requested withdrawal was denied. Sorry to disappoint but hopefully this clarifies things! Best wishes, Palace of Chance




Thieves.. Scam Artist,.. and Crooks
Straight stole my money after I won $4500!! I played the play-through and went to withdrawal my money. As you go to withdrawal they specifically tell you to make sure you played all your bonuses, free spins, free chips, or plays before you withdraw or while you wait for the withdrawal process to process. Don't f-ing do it!! As soon as you do they will take all your winnings... EVERY DIME!! They say you mixed funds which is not allowed Even though they offer you the free spins or bonus, even if you don't win anything from them, and even tho you won $4500 before playing the free spins are worth a whole $5. They tell you that you mixed funds by playing them. Then they take everything you won. Doesn't matter if it was prior to playing the free spins. They Rob You of EVERYTHING!! If it's not allowed why entice people at the withdrawal with more free spins? To Screw You Is Why!! Why not take anything won from the free spins since I won the $4500 before playing them? Nope, they Rob you of it all... DOESNT MATTER THAT THEY OFFERED IT AND TOLD YOU TO PLAY THEM... They are Scam Artists, Crooks, Thieves, and Low Life's

Greetings CWCraig76, we tried to find you in the system however we were unable to locate a casino account using your registered email address with CHIPY.com. If you are still having issues please get your registered username (or registered email address) within the casino to CHIPY.com and they will share this info with us. We love to help if we can! Best wishes, Palace of Chance




Withdrawal Issues
I've been having issues with Palace of Chance not wanting to pay me my withdrawal amount. It was supposed to be in my Crypto account as of April 1st. When it never came through, I went to the 24 hr customer support chat through the casinos itself and was told to give it another 24-72 hrs and if not then to check back with them. 72 hours later it still had not hit my account so, again, I went back to the customer chat to address the situation again and they AGAIN proceeded to tell me to wait an additional 24-72 hrs. After telling them that I've already done that and it's now almost a week behind the initial date of it set to be in my account, they instantly said, after another 5 or 10 minute wait, they concluded that I am NOW to wait a FULL 7-10 business days all over again as if it's being processed for the first time. I've already previously been through the processing procedures and was approved and granted and I also waited another 72 hours longer than first told ....just to be told to wait another 2 weeks. It NOW has a date of April 14th to be deposited into my crypto for the SECOND go round. I'm BEYOND frustrated and have no idea where to turn or what my legal grounds are at this point. I'm new to this whole online casino thing and I need some help or advice. I have every email, and message, and took screenshots of every conversation I had with different individuals through the chat site. PLEASE HELP ME! 🙏

Greetings Mudbaby, we have fully audited your account and we believe we may have found the issue here. Standard withdrawals need to be physically reviewed by human beings and are subject to the limitations of humans, this means that approval and payout times can vary greatly depending on withdrawal volumes. COINDRAW is our automated payout system and it is amazingly fast, we highly recommend using COINDRAW as your payout method any time it is available. Try it, you'll LOVE it! Best wishes, Palace of Chance




Great casino
Have an account at Palace of Chance Casino since 2020. Registered because of a bonus published here at Bonus Blog area. Played the bonus, reached the max cash out, but due the behavior of sisters casinos (experienced in the first person), and reviews of this one, did not try to withdraw, simply took the $ to play the other games of the casino (which were not allowed to play in the inicial bonus), like roulette, video poker. As there are many RTG casinos and this one has a bad name, never deposited and do not even expect to deposit ever!




INCLAVE IS A SCAM
It's hard to believe that the company that owns and runs these slots allows a company like INCLAVE to sublicense its IP. This company is so much spam, they only care about those 10-dollar verification transactions. They will leave you with no way of getting a hold of them. They arbitrarily decide to ID you and will refuse payouts, or deny your withdrawal. Some of these sites say in order to withdraw the bonus you need to cash out a minimum of 100 and a maximum a 100 even though you show them the promotion page that clearly says the no-deposit bonus has a maximum cash out of 100. I had 500 on luckylegenda and they refused to withdraw my funds., and now this sketchy ass company is sitting on my identification documents. Don't know how these companies exist, it must be a collusion with the search engines, as the top results always pay the most.




Standard RTG Casino
Good casino with your basic RTG lineup - Wild Hog Luau, Cash Bandits, etc. The customer support is decent, and their bonuses are fair. A notable feature is their daily free poker tournament for real money. However, I never managed to withdraw any winnings, which was disappointing. It's an average online casino experience without any remarkable distinctions




another enclave denied withdraw
I only had cash so I gave my girlfriend $30 and she used her card to deposit the money onto the game for me to play I then won $2,000 and they denied my withdrawal because the card was not in my name that deposited the money. I jumped through all their hoops that they asked for but still they didn't withdrawal. another enclave casino that will come up with any excuse they can not to let you withdraw money and be my advice not to play here I'm sure they'll come up with an excuse on here as to why they denied the withdrawal but in the end it's just another excuse save your time and money play somewhere where you can verify the withdrawal process




This bonus has expired already. .
Hi this is telling me that the bonus has expired, is there another code to use or is it just that. I'm too late I guess. Any way the benefit of registering with this casino is that it utilizes Inclave logging. So if you already have a account with Inclave you won't need to do the whole registering an account. You only need to log in and your set. I'm sad that I could not redeem the bonus though.
Thanks anyways






Ridiculous support staff
If I'm lying im flying!!!!! Lies, lies, lies, lies, lies, after lies!!!!! Illegally, withholding bitcoin deposits after the 7-10 day supposedly finance release it. They throw a Escalate process in after i messaged them and they said we will Escalate the payment. In which they add 24 to 72 more hrs.Wtf!!! Still haven't gotten paid! Scamming company to say the least!! What they are doing is 110% illegal and unlawful and should be held accountable. Is now been over a month since I first made a withdraw requests!!! 2500.00 was my deposit they are and have done everything to keep from paying me!!!!!!! Please beware you've been Warned!!!!!!!

Greetings Jimear,l63, there have been some delays recently due to regional holidays with our 3rd party payment providers however we can see in the system that your withdrawal has been escalated and should be going out soon via Bitcoin. If it still hasn't arrived by the end of the week let us know here, we are happy to help! Best wishes, Palace of Chance




Ridiculously long withdrawal
I'm so beyond frustrated with this casino. I put in a withdrawal request on the 10th, never heard anything. Reached out thru chat a couple of times to be told it could take 14 business days to approve. Ok whatever, that's ok. Reached back out to them after waiting 18 days, the customer service agent said I should hear something in 2-3 days. Got an email that night that it was finally approved, after 19 days, and I would receive it.. in 5-7 business days. Now I may be confused, but it's a Bitcoin withdrawal, is that not instant? Why is it taking as long as a bank transfer? No one I have spoken to can give me any reason as to why these time frames are so long and why it takes up to 7 days to receive already approved Bitcoin. At this point, I'm doubtful I'll ever see this money. But this really isn't a way to keep customers. Wouldn't recommend for the wait time and lack of reason for it

Greetings Emilynn, we tried to find you in the system however we were unable to locate a casino account using your registered email address with CHIPY.com. If you are still having issues please get your registered username (or registered email address) within the casino to CHIPY.com and they will share this info with us. We love to help if we can! Best wishes, Palace of Chance




Will not pay out
I won 270 on this platform went to cash out and they refused saying that what I won can not be redeemed because I have not made a deposit that day and that I won the money on a bonus. My bonus was a no deposit bonus and I did deposit $10 in litecoin but they still refuse to pay up. Do not play

Greetings Jessierae20, we reviewed your account and unfortunately the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal was denied. Hopefully this clarifies things! Best wishes, Palace of Chance




New game free spin no deposed req
THIS CASINO IS A CON!!
I received multiple new game 25 free no deposit required emails in my casino message box weekly. Don't bother playing them if u played a no deposit bonus already!!!! If you do and end up making it thru the play thru. And still have a balance of $50 and try to redeem. They will do the verification process including making you send a minimum $10 test deposit. Proved to tell you your redemption is on its way. And then turn around and deny the withdrawal because to redeem and second free chip/pins a deposit must be made firt. They even retracted part of my deposit that I hadn't played yet and wouldn't reload my deposit I made plus denied free spin win withdrawal.

Greetings Amandamari, we reviewed your account and unfortunately the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. As you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal was denied. Hopefully this clarifies things! Best wishes, Palace of Chance




Stole my money, no contact hostile
We'll keep it short believe it or not you stole my money. I won money requested a withdrawal they have not paid out. There is no contact. I emailed them and all I get is a canned response so much so that my email service provider has been sending emails to spam. I contacted their 24-hour support they just get hostile say to wait 48 hours when it's almost been a month now say is there anything else and just send me the survey. Don't play here if you want to win money it's fine if you lose it. I also have all the chats with the agent saying nothing but canned responses and then sending me to survey after they feel they have assisted me




Thanks for chipy that allow us (users) to change this kind of expirencies through this review area. This group of casinos are really disgusting!




Iffy business practices
They have you send 10 LTC to withdrawal your cash, instead they keep your winnings and send you back your LTC minus all charges. It's impossible to talk to anyone, I am not happy with this bait and switch like business model.
Be wary of sending them your deposit to withdrawal any winnings.




They sent it back. They told me they were unable too




Def Check this Casino out
It was very rewarding- organized and casino layed out well, you will enjoy the experience
great game selection compared to similar rated casinos This casino always stood out -- worth a deposit




Cool
Cool well put together casino with plenty of bonuses for both newbies and already registered. Don't forget to deposit in between claiming the free bonuses though.




Very reasonable
Very reasonable casino with bonuses for all.. Whether you want to make a deposit and claim a match deposit bonus or you'd rather a free no deposit bonus, you're sure to find something suitable.




Another garbage site
I would avous them if you do play there do so with great caution as they wilp jot pay you for just about anything




Awesome
Awesome casino with all the bells and whistles. Easy peasy to sign up for and navigate through. Many bonuses available for both newbies and already registered players. Generous deposit bonuses and free no deposit bonus.



Classic Inclave stamp
Casino that looks classic but has everything, lots of high-tech games, easy withdrawals, and is very well registered. Support is also available in Spanish and English, except that most of the time it is busy and they send you to an email with many promotions.





Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Palace of Chance VIP (Loyalty) Program
Qualifying & Joining Conditions
By playing at the casino
Exclusive Member Benefits
VIP Program:
Level 1 - $1000 weekly deposits
- 14 Daily FS
- $100 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 4% monthly cashback
- Higher withdrawal limits
Level 2 - $2000 weekly deposits
- 14 Daily FS
- $200 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 9% monthly cashback
- Higher withdrawal limits
Level 3 - $3000 weekly deposits
- 14 Daily FS
- $300 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 15% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
Level 4 - $4000 weekly deposits
- 14 Daily FS
- $500 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 25% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
Level 5 - $5000 weekly deposits
- 14 Daily FS
- $700 appreciation chip
- Birthday bonus
- Exclusive deposit bonuses
- Up to 35% monthly cashback
- Higher withdrawal limits
- Personal VIP host
- Priority payments
Casino Details
General Info
- Established
- Jan 01, 1998
- License (jurisdiction)
- -
- Certified by
- -
- VPN-friendly casino
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Download, Instant Play, Mobile, Mobile Web
- Available languages
English
Palace of Chance Mobile app
Available Game Types (8)
- Currencies
- USD
- Minimum deposit
- $30
- Minimum withdrawal
- $20
- Withdrawal limits
- $2500 per day (Per Transaction)$5000 per month (In cases when your balance is at least 10 times larger than the total sum of your deposits)$10000 per month
- Withdrawal pending time
- Cheques – 7 - 10 business daysCredit cards – 3 - 5 business daysCrypto Wallet – 7 - 10 business daysEwallets – 7 - 8 business daysWire Transfer – 7 - 10 business days
Responsible Gambling Tools
Available Tools
- Self-Exclusion
Unavailable Tools
- Deposit LimitsLoss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsTime OutWithdrawal Lock
Additional Info
- Affiliate Program
- Gambling Wages
- Restricted countries
- Australia
- Costa Rica
- Czech Republic
- Democratic People's Republic of Korea
- Germany
- Republic of Korea
- United States Minor Outlying Islands
- Uruguay
- Uzbekistan
- Vanuatu
Gallery
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Palace of Chance Q&As




I won $7,000 on Palace of Chance using an existing player bonus. I'm not sure if this affects my ability to withdraw—has anyone had experience with this?













































