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Cool Cat Casino Review

3.4 United States United States accepted
$25 No deposit bonus exclusive image 1000% First deposit bonus
$25 No deposit bonus at Cool Cat Casino
COOLEST25
Games allowed:
Slots & Keno
Wagering:
30xB
Min. deposit:
Free
1000% First deposit bonus at Cool Cat Casino
CHIPY1000
Games allowed:
Slots & Keno
Wagering:
40xB
Min. deposit:
$30
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Player Reviews + Write a review
3.4
Average
3358 reviews
Fairness 3.4
Bonuses 3.4
Games 3.6
  • Casino Fairness
    Average
    3.4
  • Withdrawal Credibility
    Average
    3.1
  • Promotions and Bonuses
    Average
    3.4
  • Games Variety and Graphics
    Very Good
    3.6
  • Support Professionality
    Average
    3.4
All Reviews 247 Reviews
Most Helpful
Most Helpful Newest

theforceguru Level 1 United States

1 Terrible

I signed up at CoolCat a few months ago and deposited $100 dollars without a bonus code to play Blackjack.  Using a negative progressive strategy and playing by the book I somhow ran that $100 dollars up to just over $12,000 in about three hours.  as you can imagine I was freaking out lol.  I called them and spent a good half hour on the phone making sure it was legit and I did everything correct and they confirmed numerous times it was.  The next morning I login to make sure I wasn't dreaming and start with my withdrawals and couldnt log in because my account was being 'audited'.  It's now been several months and I still can't login and when I call they just tell me I'm being audited and there has been no update and no one can tell me when or if The audit will ever be done.  my accounts at all the sister casinos have also been locked.  apparently they don't like winners

Reply Helpful (8)

    Chootch13 Level 3 United States

    I have heard this same story many times, it saddens me that a casino can take advantage of people like this. Did you call the gaming commision from their country where its govern at? They still have to follow laws  with the gaming commision. They will check out the casino and your story. But the when I  read reviews like this, the more I want to stay away from these sites and visit my local indian tribe casino, 'im from USA. Wish you the best of luck in getting your winnings.

    Reply Helpful (4)

    Boxcar59 United States

    Sorry this happened to you, 

    theforceguru.

    Reply Helpful (3)

    snb6448 Level 1 United States

    Takes at least three to four months to withdraw from any of these casinos. Cool cat, Ruby, Prism, Club, etc. you have to submit proof of residency, then you have to submit their verification forms with any cards that you use. That takes about two weeks. Congratulations but it’s going to be awhile before you see anything. I suggest cafe casino, slotslv, ignition casino. They take ten days!

    Reply Helpful (3)

    TACAAA Level 7 New Zealand

    Wow thank you for that imformation, that is truely a great help to players  like myself. Iam registered with cool Cat Casino, just never been a fan nor really interested in there Site and now I have good reason not to be, thanks to you.

    Much apprecated to you, snb6448. thumps up to you.

    Reply Helpful (2)

    theCooler Level 6 United States

    Wow that is horrible!  Cool Cat seemed pretty shady to me to be honest.  Thank you for telling us about your experience so we can be wary.

    Reply Helpful

    bartl12 Level 4 South Africa

    snb6448  yes had a very bad expierence with then.i could not withdraw my winning after struggle weeks to get my account verified.customer service also not very helpful.enjoy springbok casino more

    Reply Helpful

all00sweet Level 3 United States

3.8 Very Good

ok so I made a 50 deposit today using the rudolph revenge bonus code that's on the first page of website that offers I believe 275% 15FS on rudolph revenge.  After all was said and done I came out winning a good amount and so I made a request for live chat.  Almost immediately I received assistance from a rep whom told me I needed to submit a photo ID, utility bill with my address and name on it, copy of any and all debit/credit cards ever used on that site, and a confirmation letter which basically I sign and date then using a pencil trace the card.  After I send all this in (which makes you think, huh, aren't all these items you need to steal someone's identity?) Anyway, I asked how long it would take and this blew me away about 10-15 business days for approval and if approved 10 more business days before the money is sent.  I'm so excited about winning something that I don't mind, however, I wanted everyone else to be aware of this long process.  FYI ill keep everyone up to date if and when I receive my money.

Reply Helpful (6)

TheNance41 Level 5 United States

1 Terrible

THE WORST OF THE WORST!!!! I purchased $25 binus code after 3 years of trying them out..they accepted it and i was told No you have to deposit $30 first i explained how i was not declined or told that as normal procedure..he was SO rude " Steven Williams" i asked for my shop points refunded back to BFCand he told me "No"   and if i dont make a deposit " goodbye...conversations over" and left chat without waitibg for a response...see, there IS a reason whyiwont deposit especially rude service and s-- ty games!!!

Reply Helpful (3)

    theCooler Level 6 United States

    Thank you for letting us know.  sounds like typical "customer-non-service".  I will be sure to avoiod them.


    Reply Helpful

Joshnoel1 Level 1 United States

1.5 Poor

Cool cat is not very friendly when it comes to getting answers about bonuses. I was inquiring about why I was getting the Deposit bonus when I would make a deposit and they claimed I didn’t redeem it before check out. But one thing I have learned is to take screen shots of everything even with that they still wouldn’t honor there deposit bonus

so I give cool cat a half thumbs up 

Reply Helpful (3)

Killer666_. Level 1 Australia

4.6 Excellent

Very good I like this one on free bonus I got up $780 when it turned it want fast so be careful 

Reply Helpful (3)

jewelnurse Level 7 United States

Same as sister casinos stopped playing due to cash out problems delays excuses etc.


Reply Helpful (3)

Man53 Level 1 Netherlands

3 Average

I love this casino I love to play and Paa the time! The staff at super friendly and the bonus was very nice unfortunately I didn't win but the casino was very very nice! Wish I could play omot but I can't afford to ! Anyway keep up the great work 

Reply Helpful (3)

EdreG Level 2 South Africa

3.6 Very Good

very awesome casino, loads of free bonusses that you can use and thy work. I absolutely enjoy playing at this casino as it also feel that you can pass the wager easier than at other casinos. Play bubble bubble with 2.50 on 10 auto spins and you get a hell of a lot bonus triggers. With only 3.00 I managed to get up to over 7000 credits. This casino does not struggle with loading or anything else.This is my absolute favourite casino to play slots and even the tournaments is more to choose from. It has the same basic layout as slots of vegas, captian jack, springbok casino, silversand casino, ruby slots etc,etc. 

Reply Helpful (3)

bartl12 Level 4 South Africa

3 Average

after taking the bonus and playing till i won the 100$ max cashout bonus.it took them 3weeks to verify my account and the do mail and say there a problem you have to mail them.after it took so long i played my winning back which is sad.i would say work on client service and i wil return till then i would waste my money there.sorry

Reply Helpful (2)
Previous reviews by bartl12
  • 3.8 Aug 02, 2020
    Show

    had some problem get my account verifed that after struggle for 3 week i played my winning back.the game are nice but service is lacking

    Reply Helpful (0)
  • 3.8 Jul 26, 2020
    Show

    i was not happy with account setup it took almost 2 week to verify my bank details

    Reply Helpful (0)

Lebsignal South Africa

Good stuff even though i didn't finnish the playthrough

Reply Helpful (2)
Show 20 more
Bonus Offers
Welcome Package
Bonus Min Dep Wagering Games Availability Code
$25
FREE
30xB
Slots & Keno
Upon sign up
COOLEST25
1000%
$30
40xB
Slots & Keno
exclusive image Exclusive 1st Deposit
CHIPY1000
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
300% + 30 FS
$70
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER
350% + 50 FS
$150
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER
270%
$75
0
Slots & Keno
Unlimited
IAMVIP270
480%
$50
30x(D+B)
Slots & Keno
Unlimited
IAMVIP480
200%
$50
0
All
Unlimited
IAMVIP200
250% + 25 FS
$30
5x(D+B)
Slots & Keno (FS - Different game each week)
Unlimited
BIGGERISBETTER
Casino Details
Established
Mar 01, 2002
Software
RTG
Languages
English
Currencies
USD
Banking
Method Deposit Withdrawal
American Express Logo
Bitcoin Wallets Logo
MasterCard Logo
Neteller Logo
Visa Logo
Visa Electron Logo
Players Rewards Card Logo
Cheque Logo
Wire Transfer Logo
Minimum deposit
$30
Minimum withdrawal
$100
Withdrawal limits
$2500 per week
Withdrawal pending time
Ewallets - 14-17 business days
Bitcoin Wallet - 14-17 business days
Wire Transfer - 20-25 business days
Cheques - 20-25 business days
Casino Versions
Instant Play, Download, Mobile, Flash, Mobile Web
Operating System
Windows, Android, Linux, Mac, iOS, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
Phone number
None
Fax number
None

Additional info
Restricted Countries
Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Cote D'Ivoire, Cuba, Czech Republic, Democratic People's Republic of Korea, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iraq, Islamic Republic of Iran, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Mongolia, Morocco, Mozambique, Myanmar, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territory, Papua New Guinea, Philippines, Republic of Moldova, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syrian Arab Republic, Tajikistan, The Democratic Republic of the Congo, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, Ukraine, United Republic of Tanzania, Venezuela, Yemen, Zambia, Zimbabwe
Jurisdiction (license)
Costa Rica
Certified by
None
Affiliate Program
Gambling Wages

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