Player Reviews
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Users highlight quick and easy registration, an attractive and user-friendly website design, generous bonuses (welcome offers, cashback, free spins) and a wide selection of games including slots, live dealers and demo play. Reviews also note multiple payment methods and cryptocurrency support, and several users report fast KYC/document verification and fast withdrawals. Other users report problems with customer support response times and KYC, delayed or failed withdrawals (including a failed crypto deposit), and technical or bonus-related issues such as free spins not working or games loading slowly. A few reviewers said the site felt similar to other casinos and did not notice new features.
What Players Like:
- Quick and easy registration; some reported fast KYC/document verification.
- Attractive, user-friendly website design and fast loading/navigation.
- Generous bonuses and promotions (welcome bonuses, cashback, free spins).
- Wide selection of games, including many slots, live dealer games, and demo play.
- Multiple payment methods including cryptocurrency; some users reported fast withdrawals.
What Players Don't Like:
- Slow or unresponsive customer support and slow KYC responses in multiple reports.
- Withdrawal problems for some users: delayed processing, complicated withdrawals, and a reported failed crypto deposit that resulted in lost funds.
- Technical and bonus issues: free spins not working or requiring many reloads, bonus activation problems, and occasional long game load times.
- Deposit/currency limitations and occasional rejected deposits or withdrawal limits that may not suit everyone.
- Some users felt the casino is similar to others and did not notice new or unique features.
Country




review
This casino is okay, it has a lot of bonuses which were easy to get thanks to the high payouts, registration was easy, deposit and withdrawal options are simple, it has a good selection of games but it has a few annoying features like the gift boxes that just float on the screen so you can't really see the online support which isn't too bad. I noticed that every time I claimed a deposit it never loaded so I had to go to support and ask them to do it but otherwise it's okay.




It’s ok not the greatest
This casino is okay it has a lot of bonuses that with High wages sign up was easy deposit then withdrawal options are simple has a good selection of games but it has some annoying features on the side like gift boxes just floating on the screen so you can't see properly the online supports not too bad I've noticed every time I've claimed a deposit it's never loaded so I've had to go to Support and get them to do it but apart from that it's okay




Awesome
Really was to navigate through. Awesome games! The ones that give more chances are the best. They games also, I find, usually are quick to load up. In no time the game is there and ready to play! Sometimes it takes, a , maybe, 10 -20 mins to load up on a screen! Also I find the bonus rounds are , do to fo good ! There are so many gaming sites, that this one is really, out of all of them,one of the best for sure.




From the stylish layout to the user-friendly interface everything is thoughtfully designed. The game selection is impressive. The support team always polite and responsive. The regular promotions and tournaments make the experience even more exciting. Now I’m ready to try my luck.




First Impressions of GambleZen
I only registered at this casino today, so this is more of a first impression than a full review. I’ll probably come back and update it once I’ve spent more time playing here. The main reason I decided to join GambleZen is because it has strong ratings not only on this site but also across several other affiliate platforms, which gave me confidence to give it a try. I also really like the overall design of their website it feels modern, clean, and easy to navigate, which makes the user experience smooth. One thing worth pointing out is that the casino’s official website states it is VPN-friendly, while here on Chipy.com it’s marked as not VPN-friendly. That seems like a small but important detail that should be corrected, as it could make a big difference for some players. So far, I’m satisfied, but I’ll need more time before I can give a final verdict.




No costumer support
hi. gamblezen has actually been my favorite casino.
but when I won some money a while ago and had to withdraw a good portion of it. almost 1300 euros. then the joy began to turn into a nightmare. the days passed and on the fourth day I wrote an email to the KYC department to hear how my withdrawal was going. no answer. the day after I wrote again to both their support email and to the KYC department. they still answer. I have subsequently written again and to all the options provided. but they do not answer. my money is just waiting for 11 days now.
does anyone know how to get in touch with them?? I refuse to play the money up, but I am afraid they will not pay out my money. without an explanation. it is hard at first to be happy about your winnings. where they then subsequently do not process your withdrawal or answer my questions.
have nothing bad to say about the casino experience itself.
but customer support is not available with them. and they also don't pay out your money if you win

Hello ArneB85!
Thank you for your feedback.
We would like to clarify that as soon as all the required documents were submitted, your account was approved in less than 24 hours. All requested withdrawals were also processed on the same day.
We’re sorry for the delay in responding to your emails and any inconvenience this may have caused. We're continuously working to improve our service and truly appreciate your patience and understanding.
Best regards,
Gamblezen Casino




Only good thing here are bonuses
Overall negative experience because of support and slow withdrawals. My first deposit failed from casino side crypto payment system and I lost money. I wrote chat support 2 times and both operators told they informed KYC department. 2 days later no messages from them, I wrote an e-mail and sent screenshots directly to KYC and 4 days later still no reply from them. I received the funds back from the help of Skrill, but zero help from casino side.
Regarding withdrawals - In their T&C it's stated that withdrawals are processed within 24h, but mine went from 24h first transaction to more than 48h last two withdrawal requests.
Casino in general is same as other casinos from Altacore N.V.




Fun fun
This casino runs on a different platform than most. It has different games, which are great to play. And it seemed very fair as a entred, registration was fast and easy, and the bonus was accepted without any issues from those spins. I've played for quite a while. As the one game paid me out, almost 50 Bucks. But as for par, I lost it all, I had no need to contact support for the bonus was accepted without issue and I didn't withdraw but I can definitely see myself coming back to play this casino in the future.thanks
W.K




30 Free Spins
Hello Chipy friends, the bonus was credited to me immediately after registration. As in most casinos, it is only available after you have completed your personal details. In the game, however, I was charged 2 free spins per spin, which only made it 15 free spins. I wrote to support, but have not received a response yet. I will update as soon as I have information.
Good luck

Hi, lachkicks!
Thank you for sharing your experience! We're glad the 30 Free Spins were credited promptly after registration. We apologize for the confusion with the spin count, this issue was already fixed by our support team.
Best regards,
Gamblezen Casino




Not great
Didn't receive any free spins very guttered and the hype is up way too high for such low paying games





One of the best Online Casinos I found yet
+ Many Games to Choose of
+ Lots of Bonus Offers
- Climbing the VIP Ladder takes longer that at most other Casinos




review
From the stylish layout to the user-friendly interface, everything is thoughtfully designed. The game selection is impressive. The support team is always polite and responsive. Regular promotions and tournaments make the experience even more exciting. Now I'm ready to try my luck.
- Nov 06, 2025CopiedShowReply
I can only recommend the super games, the winnings when requested are wonderful, the super casino ??? ✌️
Helpful




Awesome
Awesome casino. Liked most things I've experienced with it so far. Easy sign up and navigation. Good layout and bonuses are generous too.




Gamlezen
This casino pays aslong as you follow there rules. The only thing is payout times can vary. Last payout, i got paid in less then 24 hrs thats crazy cause all the other times it was 7-12 business days.




Not bad
I really enjoyed my time here .. support is nice .... No problem with this casino :) keep up the good work.



Regular
Withdrawal limits may not be suitable for everyone
Account balances may become negative after approved chargeback requests
The casino has the authority to reject deposits without providing an explanation.









Colours
I played a few games on this site on low beta and it took sometimes before I got a bonus and it did not pay very well at all, I up the bet for nothing I lowered it and still waited ages and in the 15 free spins I got payed only once. Not happy
- Sep 15, 2025CopiedShowReply
Gamble zen site started a bit slow but I kept my bets low and once the scatters kicked in it was all good from there.
Helpful




Didn't work out
Didn't quite work out. Took a while to get through registration and navigation after. Couldn't activate the code for it.




Fair enough casino
Fair enough casino with huge amounts of slots.
you can find a lot of live casinos games as well.
easy deposit method and easy to use web site.
I played and enjoyed.
I recommend to use with registration chipy promo code.




Gooood
This casino is truly recommendable, if only for its wide selection of games. And the slot machines themselves are profitable. It's possible to win something, but it's important to play responsibly. Professional support is also available.
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Recurring Casino Bonuses
GambleZen VIP (Loyalty) Program
Qualifying & Joining Conditions
Deposit in real money
Exclusive Member Benefits
Additional Information
- Benefits and currency may change depending on the player's country.

Casino Details
General Info
- Established
- Dec 12, 2023
- License (jurisdiction)
- Curacao
- Certified by
![GamCare logo]()
![Gamblers Anonymous logo]()
![Gambling Therapy logo]()
- VPN-friendly casino
Yes, this casino allows VPN usage
- Casino Platforms & Connectivity
- Instant Play, Live Dealer, Mobile, Mobile Web
- Available languages
English
Spanish
German
Norwegian
Finnish
Polish
French
Danish
Italian
GambleZen Mobile app
Available Game Types (10)
- Currencies
- EUR, AUD, CAD, NOK, NZD
- Minimum deposit
- €20
- Minimum withdrawal
- €20
- Withdrawal limits
- €2000 per day€5000 per week€20000 per month€500 per day (Per Transaction)
- Withdrawal pending time
- Ewallets – 0 - 24 business hoursWire Transfer – 2 - 3 business daysCrypto Wallet – 0 - 24 business hours
Support
- Live Chat
- English
Available in
Global: support@gamblezen.com Global: kyc@gamblezen.com
- Phone number
None
Responsible Gambling Tools
Available Tools
- Deposit LimitsSelf-ExclusionTime Out
Unavailable Tools
- Loss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- Gamblezen Partners
- Restricted countries
- Aruba
- Curacao
- Cyprus
- France
- Israel
- Netherlands
- Republic of Moldova
- Saint Eustatius and Saba Bonaire
- Serbia
- Singapore
- Sint Maarten (Dutch part)
- Spain
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