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Launched in 2017, MuchBetter is an app-based digital wallet that you can install on iOS and Android devices.
It has been steadily expanding since its launch, having reached over 1.1 million users across 100 markets by now.
Payment method type | Digital wallet (e-Wallet) |
Website | https://muchbetter.com/en-us/ |
Launched | 2017 |
Available for deposits | Yes |
Available for withdrawals | Yes |
App | iOS & Android |
Available currencies | EUR, GBP, USD, BTC, CAD, Cash, and more |
Countries | 185 |
Transaction fees | 0-5% |
Exchange fees | 0.99% between USD, EUR, and GBP |
Much Better is attempting to be an all-in-one solution (reminds me of men's shampoos) for making payments in mobile casinos:
Example
The company organizes an annual MuchBetter MegaDraw raffle with cash prizes.
Note
MuchBetter is critically renowned, picking up several notable awards across its journey. Some of its most noteworthy ones include:
Before you can make a transaction with MuchBetter, you need to take care of a couple of preparations: register and verify your MuchBetter account.
Author Note
Interestingly, MuchBetter has a good average rating on both Trustpilot, Google App Store, and Apple Store.
This contrasts with other services such as PayPal, Neosurf, and Trustly, where users mostly express their displeasure online.
Be Aware
Make sure this is the phone number that you used when registering with MuchBetter.
Watch Out
You cannot revoke transactions that go through, so it's important to double-check before you confirm them.
I rushed once and made a much bigger deposit than I intended; let's just say I did not go out that weekend.
The withdrawing process at MuchBetter casinos is the same as the depositing one, with a small change: the transaction must be reviewed and approved by the merchant.
This can take up to a couple of days, depending on how fast the online casino can verify your identity and that you are eligible to withdraw that sum.
MuchBetter is widely spread across Europe and available in over 185 countries, such as Norway, the UK, Germany, Canada, Austria, and Romania.
However, keep in mind that many regions do not accept it at the moment:
Adding money to your MuchBetter wallet is taxed; the fee itself depends on your location and payment method.
Here is an estimate; do keep in mind that the fees also change from time to time, so take this with a grain of salt:
Payment method | Average deposit fee | Average withdrawal fee |
---|---|---|
Bank transfer | Free | 2-2.5% |
Credit/debit card | 0-5% | N/A |
Crypto | 2% | 2% |
Astropay | 6% | 3% |
Interac | 3.5% | 5 CAD |
Remember
MuchBetter transactions charge currency exchange fees that vary based on your country. For conversions between USD, EUR, and GBP, there is a fixed rate of 0.99%.
Note
You can find the complete list of countries and associated fees on the MuchBetter fees dedicated page.
Moreover, the deposit and withdrawal limits depend from casino to casino. An average deposit and withdrawal limit is €10. Check out the casino's T&Cs to know more about the limits.
Here's where MuchBetter rubs me the wrong way: it applies a monthly $5 fee to accounts inactive in the past 12 months.
This pretty much means you HAVE to use the wallet, otherwise it will eat up your money until you do - or until the balance is 0.
You cannot have a negative balance, according to them; not that it's something to brag about, honestly.
This can make some people feel forced to use the wallet, and gamble even though they are trying to quit it or take a break; not healthy and can lead to problem gambling.
Advantages | Disadvantages |
---|---|
Gives you an extra layer of protection when gambling | App installation required, which takes up storage space and time |
2FA authentication & biometrics (Face ID & Touch ID) | Limited availability in online casinos |
Easy to use; after registering an account, you login with your phone number | Unavailable in various locations, including the USA, unlike many other services |
Rewards program based on gaming activity | Inactivity fee, which forces you to use the service instead of others and encourages spending |
Fast transactions | Deposit fees, which can get to up to 10%, depending on your location |
Eligible for withdrawals too, unlike many other payment services | Withdrawal fees, which add up over time and are not friendly with small withdrawals |
24/7 customer support | Currency exchange fees |
Author Note
I used this service to top up a casino account a while ago, and encountered no issues in general However, I felt bad making more deposits, knowing that they will all be taxed.
I realized digital wallets weren't for me and switched methods. This isn't a MuchBetter issue, but common to all digital wallets.
Being a digital wallet, MuchBetter promises fast transactions. Let's take a closer look at them.
Deposit Timeframe
Bank transfers should take at most 48 hours before processing.
Withdrawal Timeframe
Withdrawals usually take 3-5 working days before the money reaches your account. For crypto, this time reduces to 30 minutes - 1 hour.
However, keep in mind that, before the withdrawal can go through, it needs to be approved by the casino website. They will verify your identity and eligibility to withdraw the money.
Warning
You must have a verified MuchBetter account to withdraw money. If you attempt to withdraw them without verifying your account, the transaction will stay pending until you do.
I don't know about you, but I don't want to be like the dog in the "This is Fine” meme when I have an issue. I appreciate having a dedicated Customer Support operator come and help me out ASAP.
Here's what MuchBetter offers for its clients:
Author Input
I wish they had phone support as well. I prefer Skrill over them for this.
Although the digital wallet market is saturated with options, Skrill, PayPal, and Neteller remain the top picks among gamblers. MuchBetter is closely behind them.
For the most part, all digital wallets function pretty much the same, with a couple of differences.
Author Note
The fees are the first thing I would look at to differentiate them, but they significantly differ based on your location, so I cannot say for sure which has lower fees.
MuchBetter vs Skrill
If you want an alternative to MuchBetter, I recommend you go for Skrill casinos. I feel safe with this service and appreciate being able to use it in almost every online casino I encounter.
Category | MuchBetter | Skrill |
---|---|---|
Rewards & promotions | Reward system | VIP program and loyalty rewards |
Award-winning | Yes | Yes |
Widely-accepted in casinos | Only in some | Yes |
Country availability | Still in expansion, has yet to reach the USA | International, including the USA |
Customer support | Chatbot, email, FAQ | Chatbot, phone call, email, FAQ |
Note
If you'd like to know more about Paypal casinos and Neteller casinos as well, check out our dedicated pages. We have lists of online casinos accepting them that you can play at.
Here’s the page’s section for extra security information on MuchBetter. I don’t wanna bore you with it, so I’ll be brief:
Before we wrap this up, here's a quick look at some of the company's other offerings outside the gambling scene.
These are contactless payment devices, e.g., key fobs.
A payment platform that allows you to send and request money from friends & family.
MuchBetter collaborated with Mastercard to create a prepaid physical card: MuchBetter Mastercard.
It is currently limited to UK, EEA, and Swiss residents and has a dynamic CVC that changes after every transaction.
Unfortunately, it is not yet usable on gambling websites.
It's a digital payment solution designed for businesses.
Yes, I think MuchBetter is a trustworthy choice for a digital wallet. A MuchBetter casino's top features are the option to withdraw money with the service, its rewards system, 2FA, and biometric verification.
The company's effort is commendable. However, at the moment, MuchBetter still lags behind giants like PayPal and Skrill and does not offer something more than these for online gambling.
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