Davincis Gold Casino Review

I've been waiting for my withdrawal for over 12 days and they haven't told me anything. I've sent many emails and they haven't replied, and customer service just keeps telling me there's no withdrawal process underway when it's clearly in progress, as you can see in the attached screenshot. Then they tell me they'll transfer me to an agent for assistance, but they never answer. I made the withdrawal using Bitcoin because it was supposed to be faster, and it's been about 15 days and I still haven't received a response.

I wanted to like DavincisGold, especially given their solid game library, but my recent experience with their withdrawal process and customer support has been incredibly frustrating.

I started with a $5 free chip that carried a massive $2000 playthrough requirement. Against all odds and with a whole lot of luck, I actually managed to clear the wagering requirements. However, trying to claim the $50 max payout has been an uphill battle.

The Verification Hurdles:

The KYC (Know Your Customer) process was slow, taking two full days. Even more baffling was the requirement to make a $15 "verification" deposit for my crypto wallet. I had already deposited via crypto a week prior, so being forced to pay more just to prove I own the wallet I’m already using felt like an unnecessary cash grab.

Current Status:

I am now on my third day of waiting for the withdrawal to be processed. If this is how they treat customers who actually manage to win, they won't be in business long. It shouldn't be this difficult to honor a small payout.

Support Issues:

The support system is another major pain point.

 * The Chatbot: You start with a live chat bot that isn't very helpful for anything beyond surface-level questions.

 * The "Specialists": If you manage to get transferred to a human "specialist," they seem to lack any real authority. In my case, they could only "forward" the issue to another department rather than actually fixing the problem.

While the selection of games is entertaining, I can't recommend this casino if you actually plan on seeing your winnings in a timely manner. If you enjoy jumping through hoops and waiting indefinitely for a small payout, this is the place for you; otherwise, I’d suggest looking

elsewhere.

It seemed to me like a classic casino, with all the classic features but also all the modern ones. The minimum bet is $10; they only work with dollars, euros, and five other currencies. They require you to play with real money, but it also says you have to make a deposit. Maybe I want a game I've never seen before, I mean, they're small games.

After playing over 16 hours of play I was upto 1,600.00 but rep said the bonus is 10x dep.I looked at bonus and thiers 2 350% codes.1 says 10x cashout but the code I used didn't say this nor can I find the info.I cashed out mybe 2 other times and it took awhile.Anyway I cashed out the 300.00 and thiers 1,300.00 still in my account.They said that when u make playthrough all funds will be removed except what I can get 300.00 but was told it was lower like 150.00 becouse they need to take the bonus out.I stopped playing here becouse when u cashout it takes over 4 weeks if lucky to get funds.Thier sister site keeps tossing offers at me and good bonus but I'm not going to dep here anymore.If I can't get what I win,thiers no sense in dep anymore. I was going to use some of the withdraw funds to play at paradise 8 casino..I've emailed them meny times with no answers yet.I tryed live chat but that stupid AI bot just repeats things over and over again.Then says connecting you to a live agent.But after 25 min sitting in chat,not 1 person joined to help me.I was going to play saterday,but not if I don't get my funds. I lose trust in any site that screws me over.

The casino has decent games but the verification process takes too long. I really like Da Vinci's Gold offers a no deposit bonus, which makes it easier to try out the games without having to using your own money. It's a great way to get started and explore what the casino has to offer.Overall it's okay.

My withdrawal has not been processed despite the 12 business days deadline having passed (I was told by email that the deadline would be 2-5 business days).

offers good registration bonus on my personal experience i wagered it but til now i havent received update regarding my withdrawel customer service is slow but still verifying if its a good casino so far the no deposit bonus was great now im just waiting for an update

After a few months of playing the $5 free promotion, I finally cleared the play through and they said I'm not eligible to withdraw because I'm classified as a free player 🫤

Scam site please dont put any money into it as they dont care about your concerns or anything.

I received a $10 bonus from them I met all requirements played threw the 4,000 they wanted me to for the $10 I still have $126.00 on my game I tried to cash out after it said I have met the requirements then to find out I could only cash out $50 of it and I was like okay fine then they told me I couldn't cash out any of it due to not depositing within 30 days even though not one time in any of the info I read from them did it ever state if you don't deposit within 30 days if you win anything you can't cash out anything even though I met every requirement they asked me to meet. Don't waist your time you won't ever get your money!!! Smh!!! 

In the welcome package chipy announce for Davincis Gold, are 90 free spins in the slot Plucky Lucky. Well, i login, went to the promotions and see nothing like that (See screenshots added). The only no deposit bonus is for $5 to be played in a 3 reels slot from Rival (see screenshot in the right, inside the red square). Where are these 90 free spins?

Note: Lets see if chipy, this time, do not erase this review!!!

Davinci's Gold is one of the better rival casinos. After I registered my account, I was surprised by the amount of promotions and free chips they have.

Always receive bonus for this casino enjoy the games and play often customer service always helpful

The bonus for the free 90 spins wasn't offered when I signed up, there was a promotion before registeration on the website that offers a free $50 chip for sign up, but that wasn't in the promotion tab or messages either . 

90 Free spins up for grabs . Gotta sign up here. Hopefully I can make use of the free spins. Surely be signing up.