After playing over 16 hours of play I was upto 1,600.00 but rep said the bonus is 10x dep.I looked at bonus and thiers 2 350% codes.1 says 10x cashout but the code I used didn't say this nor can I find the info.I cashed out mybe 2 other times and it took awhile.Anyway I cashed out the 300.00 and thiers 1,300.00 still in my account.They said that when u make playthrough all funds will be removed except what I can get 300.00 but was told it was lower like 150.00 becouse they need to take the bonus out.I stopped playing here becouse when u cashout it takes over 4 weeks if lucky to get funds.Thier sister site keeps tossing offers at me and good bonus but I'm not going to dep here anymore.If I can't get what I win,thiers no sense in dep anymore. I was going to use some of the withdraw funds to play at paradise 8 casino..I've emailed them meny times with no answers yet.I tryed live chat but that stupid AI bot just repeats things over and over again.Then says connecting you to a live agent.But after 25 min sitting in chat,not 1 person joined to help me.I was going to play saterday,but not if I don't get my funds. I lose trust in any site that screws me over.
We would very much like to look into your complaint.
Can you provide us with your casino login name? or email you registered with?
The sooner you send, the sooner we get this resolved :)
Best,
Support team
Davinci Gold
spinzer69(Question owner)Suspended
4.2Very GoodCopied
The casino has decent games but the verification process takes too long. I really like Da Vinci's Gold offers a no deposit bonus, which makes it easier to try out the games without having to using your own money. It's a great way to get started and explore what the casino has to offer.Overall it's okay.
Englewood(Question owner)Level 4United States
1TerribleCopied
Over estimated this casino
After a few months of playing the $5 free promotion, I finally cleared the play through and they said I'm not eligible to withdraw because I'm classified as a free player 🫤
We have looked into your account and see you got about 15 times , no deposit bonuses.
Now, as per our terms and conditions it only possible to withdrawal from welcome bonuses when these 2 conditions are met:
12. A free bonus player (a player who plays only free bonuses, and didn't make a deposit yet) can withdraw winnings when playing his first three free bonuses on his account, during the first 30 days after account registration After three bonuses played or after 30 days since registration date, the funds received from a free bonus will be considered not cashable and will be deducted from the balance or from the withdrawal.
(Taken directly from out terms and conditions)
Unfortunately, these are the rules and they apply for everyone , and we bend them for some and not for others.
The reason you are clasified as a free player is becuase you never made a deposit in our casino, therefor the term "free player".
You are of course able to deposit on a clear balance with a new deal to you desire and of course you will be able to cash out should you win, according to our terms and conditions.
Best,
Vip team
DavinciGold
MVGESMVKE(Question owner)Level 5United States
1TerribleCopied
Withdraws processing since 09/07/24
Scam site please dont put any money into it as they dont care about your concerns or anything.
We are sorry to hear of youe exprience but if to put facts i the right order, you were contacted again by an account manager just recently and still didnt send requested documents.
We are not able to procceed without you sending the documents required.
Please make sure to check your spam folder for our emails as they might be there as well, you will se we asked of you a few times to send and zero answer about it.
Please answer the email sent to you by your account manager and we are sure this will be resolved.
Best,
Vip team
DavinciGold
Cobra92064(Question owner)CopiedLevel 10United States
This is how they do people.How can anyone dep here when they don't playout.waste of my time and I have a sore Butt from playing.
We are sorry to hear of youe exprience but if to put facts i the right order, you were contacted again by an account manager just recently and still didnt send requested documents.
We are not able to procceed without you sending the documents required.
Please make sure to check your spam folder for our emails as they might be there as well, you will se we asked of you a few times to send and zero answer about it.
Please answer the email sent to you by your account manager and we are sure this will be resolved.
Best,
Vip team
DavinciGold
Cobra92064(Question owner)CopiedLevel 10United States
This is how they do people.How can anyone dep here when they don't playout.waste of my time and I have a sore Butt from playing.
Tinkerbell69(Question owner)Level 1
1TerribleCopied
DO NOT PLAY THROUGH THIS CASINO
I received a $10 bonus from them I met all requirements played threw the 4,000 they wanted me to for the $10 I still have $126.00 on my game I tried to cash out after it said I have met the requirements then to find out I could only cash out $50 of it and I was like okay fine then they told me I couldn't cash out any of it due to not depositing within 30 days even though not one time in any of the info I read from them did it ever state if you don't deposit within 30 days if you win anything you can't cash out anything even though I met every requirement they asked me to meet. Don't waist your time you won't ever get your money!!! Smh!!!
We have looked into your complaints and we actually do see the withdrawal was verified and approved and you were Contacted by your account manager already about the withdrawal process and the providing of account verifications documents, needed for the payment to be made.
Please follow with your account manager via email.
Best,
Davinci Gold support
porreiro(Question owner)CopiedSuspended
@DavincisGoldCasino hello! I'm in Portugal and when try to reach casino's page, got the error messages i show in my review. Can you confirm that, in Portugal, Davincis Gold isn't accessible?
Level 
Casinos 
Bonuses
9
Player Type:
Wagering:
Min. deposit:
Game types:
Thank you! Your feedback was successfully submitted.
Max cash out:
Expired
103
37
Valid until:
Cashing out is a joke
After playing over 16 hours of play I was upto 1,600.00 but rep said the bonus is 10x dep.I looked at bonus and thiers 2 350% codes.1 says 10x cashout but the code I used didn't say this nor can I find the info.I cashed out mybe 2 other times and it took awhile.Anyway I cashed out the 300.00 and thiers 1,300.00 still in my account.They said that when u make playthrough all funds will be removed except what I can get 300.00 but was told it was lower like 150.00 becouse they need to take the bonus out.I stopped playing here becouse when u cashout it takes over 4 weeks if lucky to get funds.Thier sister site keeps tossing offers at me and good bonus but I'm not going to dep here anymore.If I can't get what I win,thiers no sense in dep anymore. I was going to use some of the withdraw funds to play at paradise 8 casino..I've emailed them meny times with no answers yet.I tryed live chat but that stupid AI bot just repeats things over and over again.Then says connecting you to a live agent.But after 25 min sitting in chat,not 1 person joined to help me.I was going to play saterday,but not if I don't get my funds. I lose trust in any site that screws me over.
Hello,
We would very much like to look into your complaint.
Can you provide us with your casino login name? or email you registered with?
The sooner you send, the sooner we get this resolved :)
Best,
Support team
Davinci Gold
The casino has decent games but the verification process takes too long. I really like Da Vinci's Gold offers a no deposit bonus, which makes it easier to try out the games without having to using your own money. It's a great way to get started and explore what the casino has to offer.Overall it's okay.
Over estimated this casino
After a few months of playing the $5 free promotion, I finally cleared the play through and they said I'm not eligible to withdraw because I'm classified as a free player 🫤
Hey there,
We have looked into your account and see you got about 15 times , no deposit bonuses.
Now, as per our terms and conditions it only possible to withdrawal from welcome bonuses when these 2 conditions are met:
12. A free bonus player (a player who plays only free bonuses, and didn't make a deposit yet) can withdraw winnings when playing his first three free bonuses on his account, during the first 30 days after account registration After three bonuses played or after 30 days since registration date, the funds received from a free bonus will be considered not cashable and will be deducted from the balance or from the withdrawal.
(Taken directly from out terms and conditions)
Unfortunately, these are the rules and they apply for everyone , and we bend them for some and not for others.
The reason you are clasified as a free player is becuase you never made a deposit in our casino, therefor the term "free player".
You are of course able to deposit on a clear balance with a new deal to you desire and of course you will be able to cash out should you win, according to our terms and conditions.
Best,
Vip team
DavinciGold
Withdraws processing since 09/07/24
Scam site please dont put any money into it as they dont care about your concerns or anything.
Hello,
We are sorry to hear of youe exprience but if to put facts i the right order, you were contacted again by an account manager just recently and still didnt send requested documents.
We are not able to procceed without you sending the documents required.
Please make sure to check your spam folder for our emails as they might be there as well, you will se we asked of you a few times to send and zero answer about it.
Please answer the email sent to you by your account manager and we are sure this will be resolved.
Best,
Vip team
DavinciGold
This is how they do people.How can anyone dep here when they don't playout.waste of my time and I have a sore Butt from playing.
Hello,
We are sorry to hear of youe exprience but if to put facts i the right order, you were contacted again by an account manager just recently and still didnt send requested documents.
We are not able to procceed without you sending the documents required.
Please make sure to check your spam folder for our emails as they might be there as well, you will se we asked of you a few times to send and zero answer about it.
Please answer the email sent to you by your account manager and we are sure this will be resolved.
Best,
Vip team
DavinciGold
This is how they do people.How can anyone dep here when they don't playout.waste of my time and I have a sore Butt from playing.
DO NOT PLAY THROUGH THIS CASINO
I received a $10 bonus from them I met all requirements played threw the 4,000 they wanted me to for the $10 I still have $126.00 on my game I tried to cash out after it said I have met the requirements then to find out I could only cash out $50 of it and I was like okay fine then they told me I couldn't cash out any of it due to not depositing within 30 days even though not one time in any of the info I read from them did it ever state if you don't deposit within 30 days if you win anything you can't cash out anything even though I met every requirement they asked me to meet. Don't waist your time you won't ever get your money!!! Smh!!!
Hey @tinkerbell69
We have looked into your complaints and we actually do see the withdrawal was verified and approved and you were Contacted by your account manager already about the withdrawal process and the providing of account verifications documents, needed for the payment to be made.
Please follow with your account manager via email.
Best,
Davinci Gold support
@DavincisGoldCasino hello! I'm in Portugal and when try to reach casino's page, got the error messages i show in my review. Can you confirm that, in Portugal, Davincis Gold isn't accessible?