Matei D

Experience:

Matei is a proactive Community Specialist with more than 1 year of experience in customer support and community engagement. During this time, he developed essential skills such as effective communication - handling 1,500+ email inquiries, problem-solving, and relationship-building to ensure users feel supported and valued.

In his role as Community Specialist, Matei proved to be great at communicating with our community, always making sure to provide information clearly and concisely while striving to create a positive and informative environment.

Education:

Matei holds a Bachelor’s Degree in Economics from the Bucharest University of Economic Studies, where he developed a strong analytical foundation and an understanding of market dynamics. This background enables him to approach community management with both a strategic and empathetic perspective, ensuring that users' needs are met while fostering a thriving, well-organized community.

Additional Information:

Matei improved and expanded his communication skills while volunteering for film festivals like Bucharest International Experimental Film Festival 2024 and Les Films de Cannes à Bucarest 2024. He showed great communication skills and efficiency in challenging situations, skillfully engaging with the international guests and audiences of these festivals.