Misssing methods for deposit means I can't use my preferred option anymore. They removed Skrill without warning. Now I'm stuck using card which takes longer to process. Annoying
Mateuszi(Question owner)Level 4
4Very GoodCopied
Late withdrawal
Late withdrawals happened on my first cashout. Took 4 days with no update. Support just kept saying "processing" whenever I asked. Not the best start honestly.
Thank you for sharing your experience. We’re sorry to hear that your first withdrawal took longer than expected.
In some cases, the first cashout may take a bit more time as it can involve additional routine processing checks before approval. Once these checks are completed, future withdrawals are often processed more smoothly.
If you ever need an update on a pending request, our support team is available 24/7 and will be happy to check the status for you. We appreciate your patience and your feedback. 😊
Filip01(Question owner)Level 4
4Very GoodCopied
The 60x wagering on free spins is rough honestly
The 60x wagering on free spins is rough honestly. Won €50 from a bonus but clearing that requirement is basically impossible. Ended up losing it all trying. Kinda defeats the purpose.
Thank you for sharing your feedback. We understand that higher wagering requirements, such as the 60x applied to free spins winnings, can feel challenging. 🎰
These conditions are outlined in the bonus Terms & Conditions before the promotion is claimed so players can decide whether the offer suits their play style. Bonuses are optional, and players are always free to enjoy the platform without participating in promotions.
We appreciate you sharing your perspective and will continue working to offer a variety of promotions that appeal to different players.
Garcia980(Question owner)Level 4Mexico
2PoorCopied
Not working
To play your winnings you have to make a deposit, and that's not mentioned when you apply the bonus.
Thank you for your feedback. We’d like to clarify that all details about bonus activation, wagering, and deposit requirements are outlined in the Bonus Terms & Conditions, which players are encouraged to review before claiming any bonus.
For the 300 Free Spins, winnings become withdrawable only after completing the wagering requirements, which does require a deposit. This is standard for this type of promotion and is not applied retroactively.
We always recommend reading the T&C carefully or contacting support if anything is unclear, to ensure a smooth experience with bonuses. 🎰✨
pingvinas(Question owner)Level 38
3AverageCopied
Normal new casino
Only 19 software providers,but few of them are famous in this new casino onlyne.Easy to register in the casino site,but full KYC verification is required to withdraw money.A lot of different deposit-withdrawal methods available and WaveBet casino allows VPN usage.
Thank you for your feedback! We’re glad you enjoyed the new player bonus, live casino games, and the VIP program with live support. It’s also great that you appreciate the 19 software providers, variety of payment methods, and the ability to use a VPN.
Just to clarify, the minimum withdrawal is €100, as stated in the Terms & Conditions. This ensures secure and smooth processing for all players.
We hope you continue to enjoy your sessions and wish you lots of fun and good luck! 🎰🍀
They removed Skrill without warning
Misssing methods for deposit means I can't use my preferred option anymore. They removed Skrill without warning. Now I'm stuck using card which takes longer to process. Annoying
Late withdrawal
Late withdrawals happened on my first cashout. Took 4 days with no update. Support just kept saying "processing" whenever I asked. Not the best start honestly.
Thank you for sharing your experience. We’re sorry to hear that your first withdrawal took longer than expected.
In some cases, the first cashout may take a bit more time as it can involve additional routine processing checks before approval. Once these checks are completed, future withdrawals are often processed more smoothly.
If you ever need an update on a pending request, our support team is available 24/7 and will be happy to check the status for you. We appreciate your patience and your feedback. 😊
The 60x wagering on free spins is rough honestly
The 60x wagering on free spins is rough honestly. Won €50 from a bonus but clearing that requirement is basically impossible. Ended up losing it all trying. Kinda defeats the purpose.
Thank you for sharing your feedback. We understand that higher wagering requirements, such as the 60x applied to free spins winnings, can feel challenging. 🎰
These conditions are outlined in the bonus Terms & Conditions before the promotion is claimed so players can decide whether the offer suits their play style. Bonuses are optional, and players are always free to enjoy the platform without participating in promotions.
We appreciate you sharing your perspective and will continue working to offer a variety of promotions that appeal to different players.
Not working
To play your winnings you have to make a deposit, and that's not mentioned when you apply the bonus.
Thank you for your feedback. We’d like to clarify that all details about bonus activation, wagering, and deposit requirements are outlined in the Bonus Terms & Conditions, which players are encouraged to review before claiming any bonus.
For the 300 Free Spins, winnings become withdrawable only after completing the wagering requirements, which does require a deposit. This is standard for this type of promotion and is not applied retroactively.
We always recommend reading the T&C carefully or contacting support if anything is unclear, to ensure a smooth experience with bonuses. 🎰✨
Normal new casino
Only 19 software providers,but few of them are famous in this new casino onlyne.Easy to register in the casino site,but full KYC verification is required to withdraw money.A lot of different deposit-withdrawal methods available and WaveBet casino allows VPN usage.
Thank you for your feedback! We’re glad you enjoyed the new player bonus, live casino games, and the VIP program with live support. It’s also great that you appreciate the 19 software providers, variety of payment methods, and the ability to use a VPN.
Just to clarify, the minimum withdrawal is €100, as stated in the Terms & Conditions. This ensures secure and smooth processing for all players.
We hope you continue to enjoy your sessions and wish you lots of fun and good luck! 🎰🍀