The casino looks great, with a huge selection of good games and everything. BUT, they gave me the 300 free spins, from which I won €160. Everything was fine, I was happy until I tried to wager that money on any of the casino's games. I tried all the providers: roulette, live games, everything... I contacted the chat support and it turns out you can't wager the bonus money anywhere. The rollover requirement for the €160 bonus was €5,000, so on top of not being able to wager it, you have to risk €5,000 to get €160 back. Unbelievable. You know how it is.
Thank you for your feedback! We’re glad to hear you liked the design and wide game selection on the platform. 🎰
We’re sorry to hear about your frustration with the free spins winnings and wagering requirements. To clarify, winnings from free spins are subject to specific wagering conditions (e.g., 60x on winnings), and only eligible games contribute toward clearing the requirement.
Typically, live casino games and certain table games (like roulette) do not count toward wagering, which may explain why you were unable to use those for progression. Eligible games are outlined in the Bonus Terms & Conditions.
We understand that higher wagering requirements can feel demanding, especially if the eligible game selection doesn’t match your preferences. Bonuses are always optional, and we encourage reviewing the full terms beforehand to ensure they suit your play style.
We appreciate you sharing your experience.
kgerber(Question owner)Level 39South Africa
3AverageCopied
Moon
Found some good slots here. The variety of games are great. Can also buy raffles. Deposit by crypto too. Good promotions and game providers are known. Good luck.
Thank you for your feedback! We’re glad to hear that you’re enjoying the variety of slots, well-known game providers, and good promotions. 🎰
It’s great that features like raffle purchases and crypto deposits add flexibility and extra excitement to your gameplay.
We appreciate you sharing your experience and wish you lots of luck and fun on the platform! 🍀
Dfernandes(Question owner)Level 3
5ExcellentCopied
Professional support
Professional support made a big difference when I had a deposit issue. Didn't get the usual runaround, just straight to the point and fixed in minutes. Refreshing honestly.
Thank you for your feedback! We’re glad to hear that our support team handled your deposit issue efficiently and without the usual runaround. ✅
Providing straightforward, quick solutions is exactly what we aim for, and it’s great to know it made your experience refreshing and stress-free. 🎰
We appreciate you sharing your experience and hope you continue enjoying the platform!
Caspian292(Question owner)Level 3
4Very GoodCopied
Great support
Great support even late at night. Contacted them at 3am about a technical issue and got a helpful response immediately. Not just a bot either, actual human.
Thank you for your feedback! We’re thrilled to hear that our support team was available and helpful even late at night. 🌙🎰
Providing real human assistance rather than automated responses is something we prioritize, and it’s great to know it made your experience smooth and stress-free.
We appreciate you sharing your experience and hope you continue enjoying the platform!
Nikolai9(Question owner)Level 4
5ExcellentCopied
First withdrawals
First withdrawals when you're verified. My last payout hit my account in under 6 hours. For a casino, that's practically lightning speed.
Thank you for your feedback! We’re thrilled to hear that your withdrawal was processed so quickly — under 6 hours is indeed lightning-fast for a casino. ⚡💳
Ensuring fast payouts once verification is complete is a priority so players can enjoy their winnings without unnecessary delays.
We appreciate you sharing your experience and hope you continue enjoying smooth and speedy transactions on the platform!
Non-gambling bonus winnings
The casino looks great, with a huge selection of good games and everything. BUT, they gave me the 300 free spins, from which I won €160. Everything was fine, I was happy until I tried to wager that money on any of the casino's games. I tried all the providers: roulette, live games, everything... I contacted the chat support and it turns out you can't wager the bonus money anywhere. The rollover requirement for the €160 bonus was €5,000, so on top of not being able to wager it, you have to risk €5,000 to get €160 back. Unbelievable. You know how it is.
Thank you for your feedback! We’re glad to hear you liked the design and wide game selection on the platform. 🎰
We’re sorry to hear about your frustration with the free spins winnings and wagering requirements. To clarify, winnings from free spins are subject to specific wagering conditions (e.g., 60x on winnings), and only eligible games contribute toward clearing the requirement.
Typically, live casino games and certain table games (like roulette) do not count toward wagering, which may explain why you were unable to use those for progression. Eligible games are outlined in the Bonus Terms & Conditions.
We understand that higher wagering requirements can feel demanding, especially if the eligible game selection doesn’t match your preferences. Bonuses are always optional, and we encourage reviewing the full terms beforehand to ensure they suit your play style.
We appreciate you sharing your experience.
Moon
Found some good slots here. The variety of games are great. Can also buy raffles. Deposit by crypto too. Good promotions and game providers are known. Good luck.
Thank you for your feedback! We’re glad to hear that you’re enjoying the variety of slots, well-known game providers, and good promotions. 🎰
It’s great that features like raffle purchases and crypto deposits add flexibility and extra excitement to your gameplay.
We appreciate you sharing your experience and wish you lots of luck and fun on the platform! 🍀
Professional support
Professional support made a big difference when I had a deposit issue. Didn't get the usual runaround, just straight to the point and fixed in minutes. Refreshing honestly.
Thank you for your feedback! We’re glad to hear that our support team handled your deposit issue efficiently and without the usual runaround. ✅
Providing straightforward, quick solutions is exactly what we aim for, and it’s great to know it made your experience refreshing and stress-free. 🎰
We appreciate you sharing your experience and hope you continue enjoying the platform!
Great support
Great support even late at night. Contacted them at 3am about a technical issue and got a helpful response immediately. Not just a bot either, actual human.
Thank you for your feedback! We’re thrilled to hear that our support team was available and helpful even late at night. 🌙🎰
Providing real human assistance rather than automated responses is something we prioritize, and it’s great to know it made your experience smooth and stress-free.
We appreciate you sharing your experience and hope you continue enjoying the platform!
First withdrawals
First withdrawals when you're verified. My last payout hit my account in under 6 hours. For a casino, that's practically lightning speed.
Thank you for your feedback! We’re thrilled to hear that your withdrawal was processed so quickly — under 6 hours is indeed lightning-fast for a casino. ⚡💳
Ensuring fast payouts once verification is complete is a priority so players can enjoy their winnings without unnecessary delays.
We appreciate you sharing your experience and hope you continue enjoying smooth and speedy transactions on the platform!