TrueFlip Casino Review

Dear Angel2021,thank you for the feedback.We always try to do our best so we’re working on expanding the number of currenciesStay tuned!

Dear Shawnlafond66,​​​​​​​We are sorry, that this situation occurred. As I see, the bonus is still active on your account and you may be able to play it. Please try playing from a computer, it should work just fine. We are aware of the issue with this bonus. We are working on fixing the issue so it doesn`t happen again. Please come to our live chat so we could figure out what went wrong, in case the bonus doesn`t work from a PC. The games for this bonus are for a specific provider, the services of which are not available for specific regions due to local restrictions. The provider has some Canadian provinces blocked from playing, that`s why the agent provided this information. We apologize for the mistake made in not providing this information earlier. We will work on improving the quality of our customer support responses. Thank you for pointing that to us. We do appreciate that.

Dear harakat,Thank you for your review!Fulfilling the additional information isn’t required as an account verification, but it is required to receive one of our special bonuses. We just want to get to know our customers, so in the future more specific offers may be received.Also, we do care about customers’ security, so 2FA verification is a quite important step.We will be happy to see you soon on our site!Have a nice day :)

Hey, szyszka890! Thanks for the great feedback ;)We are glad that you enjoyed True Flip!

Hey :)​​​​​​​Thank you very much for your feedback!Don't hesitate to contact our support to get more info about our bonus program.

Hey :)​​​​​​​Thank you very much for your positive feedback!

Hello, Moldovanin!It will be great to hear more information from you. :) In any case, we sure that it's some kind of misunderstanding, so please, contact our support to find a solution.

Dear Moldovanin!The player must assist to undergo the AML / KYC procedure. This is done in his interests to protect his rights. The procedure is regulated by internal documents. So don't worry, we take the safety of our users' data very seriously and care about our reputation.

Thank you, we will definitely pay attention to this. :)

Hello, deon1995!If something doesn't work, do not hesitate to contact our support. Thanks for the feedback :)

Thank you for the review!TrueFlip casino offers a huge Welcome Pack for newcomers! You are welcome to check them both on our main page or in our Bonus Policy.Feel free to contact our Live Chat 24/7!

Thanks for the feedback! We are proud of our security systems, including the KYC procedure. To provide the best experiencing in gaming we need to make sure everything is absolutely secured and fair. Please do not hesitate to contact out Live Chat in case you have any questions!

Hello stewex555We appreciate your feedback. Regarding the verification of documents and identity. The selfie is required to make sure that it is really you and to make sure that you are in possession of your identity documents so that no other person uses someone else's identity for bonus abuse or for fraudulent operations.User’s identification information is collected, stored, shared, and protected strictly in accordance with the True Flip Privacy Policy and related regulations including European Data Protection Regulations.We have no interest in keeping someone`s winnings and create procedures that will make our players uncomfortable. We have certain procedures to be sure that there are no illegal operations on money laundering. to make sure that local regulations are not violated, to evaluate risky customers and risky operations. Thank you for your feedback and if you have any questions regarding procedures and security - feel free to contact our customer support. Here is how:trueflip.io/contact-usRegards, TrueFlip Customer Support team.

Hey!Thank you for positive feedback, we are glad to hear that and this encourage us to work even harder to improve our service / games/providers Happy holidays and always happy to have you with us!

Thank you for the fair feedback!Our Customer Success team will be glad to assist you 24/7, with any question or confusion you have.

Hey, thank you for your feedback, it is really important for us to hear it in order to improve our services We are very happy you like your games, our dev team is working 24/7 to add new game providers I hope the next withdrawal will be smooth, but please come in chat so our support team speed it up and give you any update per request, and don't forget to ask about available bonuses for youSee you and our team will do all possible to satisfy your needs :)

Hi Marco,Thank you very much for reviewing our casino! Our team wishes you even bigger wins in the future with True Flip!

Hi, lawriechamber! Thank you for such a review! Hope that you will continue playing with us, and become one of our big winners! Wish you good luck!

Dear Bluespirit24!Thank you for the feedback.It's been a while since that time and the platform has gone through a lot of changes and improvements.The welcome bonus is now 150% and the bonus cap is 300 EUR. The welcome pack itself includes 5 different bonuses now instead of just 2.Unfortunately, we still don't support Paypal and Neteller, but bank transfers have become available both for deposits and withdrawals.Also, we have added plenty of new games.Stay tuned!

Dear Kittyomuni!It's been almost a year since then. We want to let you know that we have added a lot of new games and we wish you to check out if any of them are your favorites.If some of them are missing, you are always welcome to go to the chat and leave a couple of comments there. Some of the games might show up on the same day upon your request.So don't hesitate to leave feedback via email or on the chat.Good luck!