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- Casino Fairness
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413 votes3.3 - Withdrawal Credibility
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397 votes3.4 - Promotions & Bonuses
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415 votes3.4 - Gaming Experience
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405 votes3.5 - Support Professionalism
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392 votes3.5
United States rating:
Average(164 Votes)
Details
United States Rating Breakdown
- Excellent44 votes5
- Very Good43 votes4
- Average36 votes3
- Poor23 votes2
- Terrible18 votes1
Country
QueenBee89Level 6Canada
Excellent casino
Loved my gameplay. Got free bonus spins for signing up and very easy to maneuver around casino. Straight forward promo redemption as well.
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Romitll415![account-cancel]()
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SuspendedMAdrian
The cool thing about Mandrin casino is the generous match bonus of four hundred percent match for new members after a quick and easy navigation.
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- Mar 06, 2024Copied
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kisLevel 5
Dont recommended signing up dont value your time and money spent.
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Cherrybomb123Level 9United States
Like this one
I like this casino there platforms easy to navigate and it was easy to sign up
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blingyangelLevel 8United States
Mandarin Palace gave me $100 free
Mandarin Palace gave me $100 free chip for the Chinese New Year! I was sooo happy havent had the funds to play lately so this was Awesome! I am now in the middle of my free chip play and have the balance up to almost $400! I have never cashed out with Mandarin Palace before but I have with Bella Vegas their sister casino! Im really excited as I am almost done with my playthrough! I will update my stars on withdrawal process accordingly with how this turns out! I absolutely Love the games here! They also give $20 free chips when you refer someone without either of the persons having to give a deposit which is AMAZING! I havent seen another casino do this! Well Im going back to the casino, the slots are calling me lol! I'll let you all know how this turns out! I also want to add that live support is Amazing and they have a 1800 number as well and they always answer and are very nice!!! I'll be back with an update guys, im thinking from what i know so far this will turn out well!!!
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catislandgirlLevel 7
Didnt get the bonus but...........
I was able to collect a loyalty bonus from Mandarin Palace that I forgot I had. That was nice. They have some fun new games and they could have wiped away my points and I wouldn't even have known. So thanks for the fun.
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- ShowI like all of the gaming centers in the Genesis group but I don't really understand how there system works. If you deposit $100 at the Grande Eagle, you can only play it there. If you play a bonus code at the Mandarin Palace it voids play for that code at the Grande Eagle. It is very confusing and I have won at 2 of the centers but wasn't able to cash out at either.Reply
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19chuck72Level 5
Used to be.
Thiis casino used.to be one of all time favorites. Still has a nice variety of games they have just tightened up on the winning.
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SuspendedOver all good
Over all good. Casino I found no issues may be back
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Helpful ReportI3e4nsLevel 13
Decent place. nothing special, with...
Decent place. nothing special, withdrawal times a bit long for me to play
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Helpful (1)ReportGarciaVegaLevel 10United States
I love the fact that you can transf...
I love the fact that you can transfer funds to other casinos in the cashier section
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Helpful (1)ReportDSMILLLevel 6United States
I tried to use a different bonus bu...
I tried to use a different bonus but it did not work. So I decided to deposit my own funds the games are well the fairness not so well.
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Ash1001c![account-cancel]()
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SuspendedPlayers from Belgium aren't allowed...
Players from Belgium aren't allowed at this casino.
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MamajoniLevel 17
This family of casinos is actually ...
This family of casinos is actually pretty awesome. The games are different then most online casinos, but they are fun. You can move your money and points between the whole group of sites. I recommend trying this casino!
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- Feb 12, 2022Copied
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ShowI love this casino. It is a new set of games compared to many of the others. There are always a ton of various bonuses both a free and with a deposit to choose from. It seems like you get so much more for your money in it other sites.Reply![icon-thumb-up]()
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jg187387Level 2United States
May 8, 2022 I made several bitcoin ...
May 8, 2022 I made several bitcoin deposits at mandarin palace, lucky creek, and treasure mile casinos. All of them worked normal as usual except the second one I tried to at mandarin palace. THEY STOLE MY 50usd by saying they never received it. It has over 2100 confirmations on the block chain I have the transaction address and all the proof but support said they will not give me my money no refund or even having it added to my cash balance I am utterly disgusted with these lies and stealing MY MONEY
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Hi @jg187387,Thank you for bringing this to our attention. We kindly advise you to get in touch with the casino's support team directly as they can provide further clarifications on the status of your account.Let us know if there's anything else we can help out with.Warm regards!
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Worst overall casino i have been th...
Worst overall casino i have been they will do everything tonvoid any winning you make and they did that to me saying thatvi was doing bonus abuse because inused another deposit bonus into another casino of the same brand thatvi was not even aware off and they void me a 6000$ winn so personnally i dont recommend anyway to used there casino
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Hi @Moog,Sorry to hear about that. We kindly suggest reaching out to the casino's support team directly as they can provide further clarifications on this matter.Meanwhile, let us know if there's anything else we can do for you.All the best!
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JessykaVLevel 9
well with them 51 free spin I recei...
well with them 51 free spin I received a big $1.68.. s***** deal
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maiwenLevel 46
I subscribed to Mandarin Palace...
I subscribed to Mandarin Palace casino but I was not eligible for the no deposit bonus. registration was not easy, I had to wait more than 24 hours to receive an email from casino support to inform me that my registration was accepted. not many games, only three providers.
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Helpful (1)ReportJmoney12Level 11United States
Played a free spins bonus. Got 4 do...
Played a free spins bonus. Got 4 dollars, played for a while before getting it up to 80 then i ended up running it down. I probably could have played it to cash out, but it was fun and seemed pretty fair.
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Squidward75Level 16
A great experience for me … one of ...
A great experience for me … one of my favorite casinos and I was able to redeem the chippy bonus first try which was very good as well. I would definitely recommend this casino
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Helpful (2)Reportairiana123Level 8
Never got to sign up wouldn’t allow...
Never got to sign up wouldn’t allow me to process acct so ew
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Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
BonusMin. depositWageringGamesAvailabilityCode
Available for United States80 FS
Free
60xB
Games:Dice Breaker
BREAK80
250% + 35 FS
$20
60xB
Games:All except selected games (FS - Treasures of the Mystic Sands)
Upon sign up
250PALACE
500% + 50 FS
$20
60xB
Games:All except selected games (FS - Treasures of the Mystic Sands)
First Crypto Deposit
500PALACE
Most Recent Blog Bonuses
All Mandarin Palace Bonus CodesMandarin Palace VIP (Loyalty) Program
VIP Program: Undisclosed
Unfortunately, we couldn't find any information about the VIP program of Mandarin Palace yet.
Casino Details
General Info
- Established
- Jan 01, 2009
- License (jurisdiction)
- Kahnawake
![info]()
- Certified by
![Gamblers Anonymous logo]()
![info]()
- VPN-friendly casino
![not available]()
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Live Dealer, Mobile, Mobile Web
- Available languages
![English]()
English
Mandarin Palace Mobile app
Android
iOSAvailable Game Types (7)
Baccarat
Live
Blackjack
Live
Slots
Keno
Roulette
Live
Table Games
Live
Video Poker
Software Providers (4)
- Currencies
- EUR, USD, CAD, DKK, NOK, NZD, SEK
- Minimum deposit
- €20
- Minimum withdrawal
- €100
- Withdrawal limits
- €2500 per week
- Withdrawal pending time
![icon-info-outline]()
- Wire Transfer – 7 - 10 business daysCrypto Wallet – 0 - 24 business hours
Support
- Live Chat
- English
Available in
Global: support@mandarinpalace.com
- Phone number
Global: +1 888 595 5835
- Fax number
- United States: +1 888-595-5935
Responsible Gambling Tools
![available]()
Available Tools- Deposit LimitsSelf-Assessment TestsSelf-Exclusion
![not available]()
Unavailable Tools- Loss LimitsReality ChecksSession LimitsStake LimitsTime OutWithdrawal Lock
Additional Info
- Affiliate Program
- Genesys Affiliates
- Allowed countries
- Canada
- France
- India
- United States
Gallery
Mobile
Desktop
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RatingCountryCurrencyLanguageEstablishedFree BonusFirst DepositGamesMin DepositMin WithdrawalMobile app
Mandarin Palace
3.4USDEnglish2008
80 FS
250% + 35 FS
Baccarat, Blackjack, Slots, Keno+3
€20
€100
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- Reviewed and fact-checked over 3,500+ casino games.
