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Jazz Casino Review

3.6
Very Good (190)
United StatesUnited States accepted
200% + 100 FS First Deposit Bonus
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Player Reviews

3.6Very Good
190 votes
  • Terrible14 votes1
  • Poor20 votes2
  • Average60 votes3
  • Very Good59 votes4
  • Excellent37 votes5
Ratings by Criteria(1K votes)
  • Casino Fairnessinfo icon206 votes3.5
  • Withdrawal Credibilityinfo icon202 votes3.4
  • Promotions & Bonusesinfo icon213 votes3.4
  • Gaming Experienceinfo icon205 votes3.6
  • Support Professionalisminfo icon206 votes3.6
United States
United States rating:
3.4
Average(89 Votes)
Details

Rating

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27 Reviews

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bodyheadeyesmouth
Romitll415account-cancelSuspended
3AverageCopiedthreadicon-check-white

Jazz

The betsoft slotters are a favorite of mine. The bright colors and cool graphics always suck me in. Nice free spins match sign on bonus for new membership.

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Previous reviews by Romitll415
  • 3Jun 05, 2024Copiedthreadicon-check-white
bodymoutheyeshead
SvenjamLevel 40
3.8Very GoodCopiedthreadicon-check-white

Sign-up was easy. The website is a little bit slow. The games Are good. They have sports, too.

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Previous reviews by Svenjam
  • 4Jun 17, 2023Copiedthreadicon-check-white
bodyheadeyesmouth
Hotdog100account-cancelSuspended
2PoorCopiedthreadicon-check-white

I got to try this one out I haven't seen any reviews yet so I'll let you know 

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bodyheadeyesmouth
Ryanbeebe13account-cancelSuspended
3.7Very GoodCopiedthreadicon-check-white

JAZZING UP UP UP UP AND AWAY....

Jazz Casino from my experience that I had seems like a well designed and fully easy to use casino. They have a ton of games to choose from, mostly the major big favorites of everyone that plays on casinos around the world. I've never had interaction with customer service so cant filly give more than three stars nor did I have any luck winning to cash out so cant give them above 3 stars here either. But every thing else I'll give 5 stars because it does have a great feel and variety. So if you haven't tried them, you have nothing to lose, they have tons of good promos top check out and apply in order to have a great experience. Highly recommend them give them a try..
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bodyheadeyesmouth
PLUGRICHLevel 10United States
4.4Very GoodCopiedthreadicon-check-white

Spun til Bonus

Yup... Spun til played the coin bonus and hit pretty big. Moderate volatility on 5 reels, satisfying wins on majority spins.
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bodyheadeyesmouth
Aintiiiyoaccount-cancelSuspended
1.6PoorCopiedthreadicon-check-white

You can play here but if you win it...

You can play here but if you win it'll be hard to collect customer service can be mean and rude
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bodyheadeyesmouth
Neptunes5211Level 4United States
1.2TerribleCopiedthreadicon-check-white

Very disappointing they would not h...

Very disappointing they would not honor their own promo code for 30 free spins I would stick with bee spin aisle they have no minimum Bitcoin deposit and very fast same day withdrawals
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bodyheadeyesmouth
JaredstuhrLevel 6United States
5ExcellentCopiedthreadicon-check-white

Unsure of how to input bonus codes ...

Unsure of how to input bonus codes other than the promotions but they are a fantastic casino. Will go back for more. Thank you for your help Jazz Casino!!!!
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bodyheadeyesmouth
pudge44Level 32New Zealand
1.6PoorCopiedthreadicon-check-white

Jazz casino is a bit too jazzy ...

Jazz casino is a bit too jazzy for me, terrible deposit/withdrawal methods, slots game providers are not so great, if a casino wants to attract online players it needs to do a bit better be than this....remember we are living in a "new world' thanks to covid, ONLINE players are not silly.
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AdminCopiedthreadicon-check-white
Hey pudge44, it's a shame to hear that this casino was not quite what you wanted. What do you think would improve your experience with it?
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bodyheadeyesmouth
pudge44Copiedthreadicon-check-whiteLevel 32New Zealand
I understand the casino industry has changed much over the years, but as a online player for years I really miss the "old school casino's" e.g. Captain Cook Microgaming casino & many casinos like Captain Cook, also the RTG Casinos, I Love Inetbet & I have played with them for years, but as online gaming has evolved, old punters such as myself feel like they are in "out field" even with casinos you would play/deposit with, I do NOT use my iphone to play, I do not use all the bitcoin, crypto, ETC payment methods, the new online casino industry has befuzzled me 100%
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bodyheadeyesmouth
ClevernicoLevel 6United States
4.4Very GoodCopiedthreadicon-check-white

I was approached by this casino...

I was approached by this casino to give it a try and review it. I received free spins for the review and 15 minutes later I cashed out for a fair amount of money. The crypto withdrawal was lightning fast! Haven't won again since, which is suspect.
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bodyheadeyesmouth
Zoehaynes1991account-cancelSuspended
4Very GoodCopiedthreadicon-check-white

I've played here a few tim...

I've played here a few times. The staff are all super friendly and helpful. I havnt been able to win here yet. But I will. I'll be playing here again, the games are different then RTG, so they have a variety of games
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bodyheadeyesmouth
btu41743account-cancelSuspended
5ExcellentCopiedthreadicon-check-white

Under the new generation of gam...

Under the new generation of gambling sites! With all the best games, payouts, great odds, and a fair structure, you're in for a treat!. Modern stuff from the gambling company!
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bodyheadeyesmouth
Diggie03Level 11United States
2.2PoorCopiedthreadicon-check-white

This site was a joke there was noth...

This site was a joke there was nothing jazzie about this site. If you win they will make up anyhting not to pay you. I have not added money I won on there free bonus and they said I cant win on it. Umm it says nothing about that other than a play through in which I did play through my bonus. Not a fair site I woudl go somewhere else. Good luck friends.
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bodyheadeyesmouth
GluepanLevel 14
4.6ExcellentCopiedthreadicon-check-white

Any time a casino has betsoft g...

Any time a casino has betsoft games, it is a good chance that it will be a thrilling casino. Jazz casino doesn't disappoint and does so with a slick user interface.
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Hello Gluepan,Thank you so much for this 4.6-star review. We really appreciate you being a customer and helping to share the word about us.Send us and email to promotions@jazzcasino.com to give you something for your good vibes. We're here for you anytime.
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bodyheadeyesmouth
Hoota82Level 6United States
1TerribleCopiedthreadicon-check-white

When i contacted player support as ...

When i contacted player support as instructed to do so in their bonus requirements they said that the bonus was cancelled this morning. How convenient!!!! They offered no other alternative except to deposit. I explained the purpose of new player nd bonus offers is to allow new players to check out their casino woth no risk of loss, to no preveil. They just continued to hound me to make a deposit. Unfortunate!!!!!!
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Hello Hoota82,Thats not the answer we like to give our new customers maybe Support got confused.Send us and email to promotions@jazzcasino.com so we can make it right.
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bodyheadeyesmouth
magoo60Level 8Australia
1TerribleCopiedthreadicon-check-white

After reading other reviews I t...

After reading other reviews I thought i would go on Jazz's Live chat before signing up. So i asked them if the FREE20 bonus was available or notthis was the response: "thanks for contacting us!! That promotion was launchedat midnight and it was based on availabilty, at this moment it is no longer available, my apologies"Notice the spelling errors I just copied and pasted their reply.Then i said :I would like to be able to try you out before i deposit money as the reviews are not good .I didn't get an answere for a long time so I said:ok well maybe you should get chipy to take it of instead of misleading peoplethank you for your time but i wont be joing up.Their answere:"sure, we will let know sales department about it" So i ended chat and didn't join. Only because if they are going to start with alie then i dont trust them. Thank you to the other players reviews they were helpful. Don,t join this casino.
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Hello, magoo60Thanks for your valuable comment, it provided us with some insight. We apologize for the spelling errors. One thing we have here at JazzCasino is that a real person is actually talking to you, so sometimes we do make mistakes that we regret. Send us an email at promotions@jazzcasino.com so we can make things right.
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bodyheadeyesmouth
Harrytiger79Level 4United States
1.4TerribleCopiedthreadicon-check-white

I give support 3 stars because ...

I give support 3 stars because I realize that the person on the other end has a job to do and it's not their fault if they're not able to honor a promotion. In response to the promotion and Jazz Casino though, I was told the "FREE20" promo was "CANCELLED" (not simply ended) this morning. VERY disapointed!!
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Hello Harrytiger79,We appreciate the 3 stars, but we know we can do better. Please send an email to promotions@jazzcasino.com so we can assist you better.
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bodyheadeyesmouth
LynnfsandovalLevel 4United States
1TerribleCopiedthreadicon-check-white

Casino is super slow bad graphics a...

Casino is super slow bad graphics and unable to collect bonus. It kept freezing and not loading. Then it kicked me out!! Do not go to this casino
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Although it does not make us feel good to know that you did not enjoy our site, a malfunction of some system can occur on both sides (your site and ours).The following are some suggestions for preventing a connection problem. Restart your browser. Sometimes, just stopping a process and starting it from scratch is all you need to do. It's especially helpful if the browser session has been going on for a while, or if you have a lot of tabs open at the same time.Clear your browser cache. It's a common solution for problems on many websites. It almost always helps, and it never hurts, so give it a try! Restart your computer. It's common to let your computer run for days or weeks at a time without ever turning it off and back on. Don't underestimate the value of this very basic troubleshooting step!Try a different browser. There are many browsers to choose from, and they update on different schedules. If your favorite websites aren't running the way they normally do, try switching to another browser to see if there's a change.Please call Customer Service for additional information. We hope you'll give us another try and let us treat you like you deserve.
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bodyheadeyesmouth
MamajoniLevel 17
3.8Very GoodCopiedthreadicon-check-white

This casino site does not appear to...

This casino site does not appear to offer a no deposit bonus but I asked customer service through chat and they gave me 25 free spins! It was a nice surprise to be able to try the games.
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Hello Mamajoni,We’re so happy to hear you had a great experience at JazzCasino.com. Your review made our day! Our whole team works very hard to keep our customers happy, at the end of the day we would like this to be your home when choosing a casino. Mamajoni, please write to us at vip@jazzcasino.com so we can give you an extra gift to play with us. Just mention your username so we know who it is. Have a great day!
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bodyheadeyesmouth
Blunkoaccount-cancelSuspended
2.6AverageCopiedthreadicon-check-white

Not the best. Won't play a...

Not the best. Won't play again here. Too many viable options to provide a bad experience
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JazzCasinoCopiedthreadicon-check-whiteicon-check-whiteOfficial Casino Account
Dear Blunko,Thank you for your honest opinion. We are sorry if you did not have a satisfying experience on our site. As we love hearing feedback from customers like yourself, we would like to learn a bit more about why you had an unpleasant experience. If you would like, we would love to find a solution for your needs. Please email us at vip@jazzcasino.com so we can help solve this. Below we have some of our benefits:*Our Payouts are shipped the same day.*We have over 3000 slot games *We have 3 live casino providers with over 200 tables to play at any time. *Our deposit methods are easy and fast. Blunko, we are sure we can make your experience a positive one, just send us an email so we can tend to this properly.
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Bonus Offers

United States flagUnited StatesChange icon arrow down

Casino Welcome Package

BonusMin. depositWageringGamesAvailabilityCode
United StatesAvailable for United States
200% + 100 FS
$25
50x(D+B)
Games:All except selected games
Upon sign upicon-chevron-up-dark
No code required
icon-info-outline
The Free Spins are divided throughout your 1st five days after your deposit. You are entitled to 20 Free Spins (upon request) during the next 4 days until reaching the full 100 total Free Spins. The maximum amount released for this bonus is $2,500. Standard rollover rules apply which take into account the deposit + bonus. Customer must request their bonus after making their first deposit.
300% + 100 FS
$50
50x(D+B)
Games:All except selected games (FS - Betsoft Games)
exclusive iconExclusiveUpon sign upicon-chevron-up-dark
CHIPY (Request this promocode at customer support)
100%
$10
50x(D+B)
Games:All except selected games
2nd Depositicon-chevron-up-dark
RELOAD (Request this promocode at customer support)

Recurring Casino Bonuses

BonusMin. depositWageringGamesAvailabilityCode
150%
$50
50x(D+B)
Games:All except selected games
Mondaysicon-chevron-up-dark
HAPPY (Request this promocode at customer support)
100%
$100
25x(D+B)
Games:All except selected games
Tuesdaysicon-chevron-up-dark
LOWROLL (Request this promocode at customer support)
150%
$50
50x(D+B)
Games:All except selected games
Wednesdaysicon-chevron-up-dark
HUGEBONUS (Request this promocode at customer support)
100% + 50 FS
$100
50x(D+B)
Games:All except selected games
Thursdaysicon-chevron-up-dark
DOUBLETHURSDAYS (Request this promocode at customer support)

Jazz Casino VIP (Loyalty) Program

VIP Program: Undisclosed

Unfortunately, we couldn't find any information about the VIP program of Jazz Casino yet.

Casino Details

General Info

Established
Jul 30, 2021
License (jurisdiction)
-
Certified by
-
VPN-friendly casino
not availableNo, this casino doesn’t allow VPN usage
Casino Platforms & Connectivity
Live Dealer, Mobile, Mobile Web
Available languages
EnglishEnglishSpanishSpanishGermanGermanPortuguesePortuguese

Jazz Casino Mobile app

icon-androidAndroidnot availableicon-iosiOSnot available

Available Game Types (10)

icon-baccarat
Baccarat
Live
icon-bingo
Bingo
icon-blackjack
Blackjack
Live
icon-slots
Slots
icon-craps
Craps
Live
icon-keno
Keno
icon-roulette
Roulette
Live
icon-scratch-cards
Scratch Cards
icon-table-games
Table Games
Live
icon-video-poker
Video Poker

Software Providers (16)

Pragmatic Play logoBetSoft logoBGaming logoBig Time Gaming logoCaleta Gaming logoDragonGaming logoEndorphina logoEvolution logoEzugi logoMancala Gaming logoNolimit City logoOneTouch logo
Show more
Banking
MethodDepositWithdrawal

American Express LogoAmerican Express

icon-checkicon-check

Bitcoin LogoBitcoin

icon-checkicon-check

Bitcoin Cash LogoBitcoin Cash

icon-checkicon-check

Dash LogoDash

icon-checkicon-check

Discover LogoDiscover

icon-checkicon-check

Ethereum LogoEthereum

icon-checkicon-check

MasterCard LogoMasterCard

icon-checkicon-check

MoneyGram LogoMoneyGram

icon-checkicon-check

Remitly LogoRemitly

icon-checkicon-check

Ria LogoRia

icon-checkicon-check

Visa LogoVisa

icon-checkicon-check

Zelle LogoZelle

icon-checkicon-check
Currencies
USD
Minimum deposit
$50
Minimum withdrawal
$50
Withdrawal limits
$1000 per week
Withdrawal pending timeicon-info-outline
Ewallets 1 - 2 business days
Crypto Wallet 1 - 2 business days

Support

Live Chat
availableAvailable in
English
Email
Global:support@jazzcasino.com
Global:security@jazzcasino.com
Global:verification@jazzcasino.com
Phone number
Global:US: +1-866-996-6717

Responsible Gambling Tools

availableAvailable Tools
Deposit LimitsSelf-Exclusion
not availableUnavailable Tools
Loss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsTime OutWithdrawal Lock

Additional Info

Affiliate Program
Top Affiliates
Restricted countries
  • Afghanistan
  • Aland Islands
  • Albania
  • Algeria
  • Andorra
  • Angola
  • Armenia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Belarus
  • Belgium
Show more

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icon-plus-2Add Casino to compare
RatingCountryCurrencyLanguageEstablishedFree BonusFirst DepositGamesMin DepositMin WithdrawalMobile app
Jazz Casino logo
Jazz Casino
icon-star3.6
availableUnited States
availableUSD
availableEnglish
2021
-
200% + 100 FS
Baccarat, Bingo, Blackjack, Slots+6
$50
$50
not available
icon-star3.7
availableUnited States
not availableUSD
availableEnglish
2013
-
150% + 100 FS
Baccarat, Bingo, Blackjack, Slots+15
₿0.0001
₿0.00035
icon-iosicon-android
icon-star0
availableUnited States
availableUSD
availableEnglish
2014
-
200%
Baccarat, Bingo, Blackjack, Slots+6
$25
$25
not available
icon-star3.8
availableUnited States
availableUSD
availableEnglish
2026
100 FS
120% + 75 FS
Baccarat, Bingo, Blackjack, Slots+12
$20
$20
icon-iosicon-android

Jazz Casino Q&As

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Patrik Turlea
Reviewed & fact-checked by Patrik Turlea
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Patrik Turlea

Game Expert
  • Email icon
  • Over 1 year of experience in the gambling industry;
  • Published & reviewed 4.000+ casino games, ensuring accuracy;
  • Strong grasp of casino games & mechanics;
  • Holds a Bachelor’s Degree from UCECOM Spiru Haret.
Last reviewed on Dec 10, 2025icon-info-outline

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