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- Casino Fairness
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13 votes3.4 - Withdrawal Credibility
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12 votes3.3 - Promotions & Bonuses
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12 votes3.4 - Gaming Experience
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12 votes3.2 - Support Professionalism
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12 votes3.4
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Suspended
Not free bonus
Just to let you know that the free spin sign up bonus is not free. I couldn't find "50 freespins" however found one lot of 20 and two lots of fifteen freespins which equals fifty. I played 20 and was asked to make a deposit to keep playing.
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Official Casino AccountDear Linkyd00s,
Thank you for reaching out and sharing your experience with us. We sincerely appreciate you choosing our casino for your gaming adventures.
We understand your confusion regarding the sign-up bonus and apologize for any inconvenience caused. Our intention with the welcome bonus is to give our new players a delightful introduction to our most beloved games without the necessity for an initial deposit.
To clarify, the welcome package indeed offers a total of 50 free spins, allocated as 20 free spins on Pyramid Spin, 15 free spins on Demon Diamond, and 15 free spins on Scratch King. For easy access to your free spins and other bonuses, please click on the Gift icon located in the top left corner of the lobby.
Further details regarding our promotions can be found in the promotions section of our website at https://secure.gratowin.com/#/help/promotions.
If you've encountered any issues or if the remaining free spins seem inaccessible, we're here to assist. Kindly provide the email address associated with your Gratowin account, and we will promptly investigate the matter and ensure you can enjoy the full extent of your welcome bonus.
Ensuring a positive and enjoyable experience for our players is our utmost priority. Your feedback is invaluable in helping us improve and continue to provide the best possible service.
Thank you once again for bringing this to our attention. We look forward to resolving this for you and hope you find many hours of joy in our games.
Warmest regards,
GratoWin Casino Support
Helpful Report
Don't suppose to work
I found it strange that they didn't have the responsibility to help me and instead told me that they don't support my region
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Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Available for United States
There are no welcome bonuses available for United States.
Not Available for United States
Most Recent Blog Bonuses
All GratoWin Bonus CodesGratoWin VIP (Loyalty) Program
Qualifying & Joining Conditions
Sign up to the casino and make a deposit.
Exclusive Member Benefits
GratoWin VIP Club
Casino Details
General Info
- Established
- Jan 01, 2019
- License (jurisdiction)
- Kahnawake
![info]()
- Certified by
- -
- VPN-friendly casino
- Undisclosed
- Casino Platforms & Connectivity
- Live Dealer, Mobile, Mobile Web
- Available languages
![English]()
English![Spanish]()
Spanish![German]()
German![Portuguese]()
Portuguese![Norwegian]()
Norwegian![Finnish]()
Finnish![Polish]()
Polish![French]()
French![Italian]()
Italian
Spanish
German
Portuguese
Norwegian
Finnish
Polish
French
ItalianGratoWin Mobile app
Android
iOSAvailable Game Types (10)
Software Providers (44)
- Currencies
- EUR, USD, AUD, BRL, CAD, JPY, NZD, MXN, INR, CNY, CLP
- Minimum deposit
- €10
- Minimum withdrawal
- €10
- Withdrawal limits
- €500 per month€10000 per month (Diamond)
- Withdrawal pending time
![icon-info-outline]()
- Ewallets – 2 - 4 business daysWire Transfer – 4 - 10 business daysCredit cards – Instant
Support
- Live Chat
- EnglishGermanSpanish
Available in
Global: support@gratowin.com
- Phone number
Global: +35 722 030 935
Responsible Gambling Tools
![available]()
Available Tools- Deposit LimitsReality ChecksSelf-ExclusionTime Out
![not available]()
Unavailable Tools- Loss LimitsSelf-Assessment TestsSession LimitsStake LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- NetoPartners
- Restricted countries
- Algeria
- Australia
- Belgium
- Bulgaria
- Curacao
- Cyprus
- Iraq
- Islamic Republic of Iran
- Israel
- Lithuania
- Malta
- Netherlands
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- Over 2 years of experience in the iGaming industry.
- Uploaded & maintained data for 3,000+ casino games.
- Strong grasp of casino game mechanics, especially slots.
- Reviewed and fact-checked over 3,500+ casino games.
