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Player Reviews
- Casino Fairness
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321 votes3.8 - Withdrawal Credibility
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321 votes3.6 - Promotions & Bonuses
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347 votes3.8 - Gaming Experience
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323 votes3.9 - Support Professionalism
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323 votes3.9
- Excellent2 votes5
- Very Good2 votes4
- Average1 votes3
- Poor4 votes2
- Terrible2 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)Users report a mix of positive and negative experiences with the casino. Many praise frequent bonuses and free spins, a wide variety of games from multiple providers, a user-friendly layout and app, and responsive or fast customer support. Several reviews highlight easy registration, low minimum deposits, many deposit methods, and regular welcome/weekly promotions. At the same time, a significant number of users report serious withdrawal problems — account blocks, rejected or heavily delayed withdrawals, verification mismatches, and complaints that winners were not paid.
What Players Like:
- Frequent bonuses and free spins, including no-deposit offers and login rewards
- Wide variety of games and many game providers; good graphics
- Welcome bonuses, weekly promotions and regular promos for deposits
- User-friendly layout/app, easy registration, low minimum deposit and many payment/deposit methods
- Support described by some users as fast and responsive
What Players Don't Like:
- Withdrawals being rejected, delayed for weeks/months, or not paid; accounts reportedly blocked when requesting withdrawals
- Verification issues and document mismatches (including a reported Skrill ID mismatch)
- Requests for extensive/unencrypted documents (e.g., front and back of cards, transaction statements) described as excessive
- Strict wagering and max-bet rules resulting in funds being removed or withheld
- Registration limitations for some countries (example given: Slovenia not on the country list)
Country
Suspended
One of my favourites
Literally one of my favourite casinos along with the sister sites Bcasino Mr Fortune imperial wins it has a great selection of games good deposit withdrawal options awesome bonuses one of my favourite is the five dollar deposit for 77 spins with a maximum amount of $100 the weight process is quite easy to be to be fair definitely a 10 out of 10 for me
Helpful (1)
Report
Caution!
I have been playing thos casino and it's other partners for well over 2 years and never actually made a withdrawal cause I like to play and gave made thousands in deposits over this time frame. My account was at 1.10$ Canadian and I won 1.28$ from my daily login free spins so I played slots for about 4 hours slowly winning and never betting anything more than 1$ and in their t/c it says to collect you a can't exceed 4$ max bets i was up over 400 $ when I reached the playthrough threshold and like.normal it changed my real money to the max coupon value of 100 so I played a bit more and decided let's cash out 90 bucks and take the wife to dinner and they leveled my account to 0$ and customer support says I abused the max bet policy so be aware they are above the law and care nothing for their loyal guests it's a joke
Helpful ReportSuspendedWell yes it does clearly state that maximum bet while you have an active bonus must not exceed ¥¥$£ 4. However, it also states that you may not exceed the 4 max bet until wagering, and not exceed 10% max bet of the actual bonus amount whichever is the smaller. Untill wagered. If bonus value from spins and match is less than 2 then max bet must not exceed 0.20 (10% of 2)..So if you win/get 50 dollars from a bonus, you may still only bet a maximum of 4 dollars until wagering requirements are met. If you win 40 then 4 max bet until wagering requirements are met. 30 win equals 3 max bet etc
Helpful Report
3x Wager requirement!
Pros: There's always heaps of FS with deposit bonuses on offer, with most of them only requiring a minimum deposit of $10. I also receive at least 1 no-deposit FS email each week. The login rewards gives you a different reward every 3 days from 5-20 FS to bonus money of $2 to $5, all you need to do is just login to your account. The chat support is fantastic, very responsive and informative.
Cons: There's a 3x wager requirement on deposits. So if you deposit $100, you need to wager at least $300 before you can withdraw any funds. I don't like the verification requirements for withdrawals. I'm happy to provide my ID, proof of address and proof of ownership for my cards used to make the deposits. But having to send an unobsecured picture of the front and back of my credit/debit card, as well as a statement showing a transaction to the site is excessive and feels dodgy.
Helpful Report
Official Casino AccountDear Swells1908,
Thank you for your detailed review! We're glad to hear you're enjoying the variety of free spins, deposit bonuses, and login rewards, as well as the fantastic experience with our chat support team. It's great to know these features are adding to your positive experience.
Regarding the concerns you mentioned, we appreciate your feedback. To clarify, while we do require verification for withdrawals, including proof of ownership for payment methods, sensitive details on your debit/credit cards must be covered for security purposes. We follow strict guidlines to ensure both player security and compliance with regulations. Thanks again for sharing your thoughts, and we're happy to have you with us! If you need assistance with anything at all, we're just a message away.
Regards,
GalacticWins Casino
Helpful Report
Galactic wins is one of my favourite casinos, there's some games that are great for winning
Helpful ReportSuspendedOne of my favs
One of my favs. Lots of choices for deposits and withdrawal methods. Low low low minimum deposit too. Bonuses are well rounded, as in something for everyone, depositor or non.
Helpful Report
Re:
Maybe one month ago, Casino is blocked my account, when I am try to withdraw few bucks, regardless on fact that I am made deposit, and sent them my ID. But after reviewing my account, Casino is unblocked me, and allow me my first withdrawal.
Helpful ReportOfficial Casino AccountDear Chili,
Thank you for your updated review!
We are glad to hear the issue you experienced was resolved successfully and congratulations on your winnings!
Should you need any further assistance at all, our Support team is just a message away.
Regards,
GalacticWins Casino
Helpful ReportLevel 7Serbia@GalacticWins you are again confiscated my money??? I am tried two times to withdraw 100$ so far, and in both cases you are ripped me off?? What are you, scammers? I have no other options, only to sued you.
Helpful ReportLevel 7Serbia@GalacticWins yes indeed,we resolved issues that you blocked my account,when I am requested withdrawal.CasinoGuru has been key factor,and only because you are unblocked my account.And after almost 2 month,you are again required to double wager. After another wagering I am stay with no more than 50$.Two days ago, I am tried another withdrawal,but you are confiscated all money on my account and left me only 17$?? You simply cannot be honest 5days in a row.
Helpful ReportOfficial Casino Account@chili Thank you for your comment.
With regards to the block of your account, we can confirm that this was rectified and the issues surrounding this concern were addressed and subsequently resolved.
We are truely sorry to hear about the difficulties you have experienced with withdrawing additional winnings, however, please note that the casino's Terms and Conditions, which also include withdrawal conditions, clearly outline the betting rules that players need to adhere to when playing with bonus funds. Your concerns in this regard have been acknowledged by the casino's Complaints Management Team and will be addressed accordingly.
Best regards,
GalacticWins Casino
Helpful Report- Mar 15, 2024Copied
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ShowReplyCasino will not pay any money earned from free spins or daily rewards. Nothing more to say... They blocked my account when i request first withdrawal.
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Helpful (1) - Apr 07, 2024Copied
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ShowReplyIf you want to see a true face of casino, just request withdrawal. Than you will see how long it takes to get money. In my case, it's past more than month, and still nothing. I am been blocked, after requested withdrawal of some sheety 100$. Nothing more to say about casinos "fairness and honours".Fun trivia questions: How much lawyer it's needed to get money from Galactic Wins? I think 3 lawyer and 4 complaints, but I goes wrong, still nothing.Maltese courthouse is only remaining option.Complaints in CasinoGuru have some effect, bc Casino is unblocked my account . But Now I must to verify account, again...
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Helpful - Oct 13, 2023Copied
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Official Casino AccountDear Chili,
Thank you for your updated review!
We are glad to hear the issue you experienced was resolved successfully and congratulations on your winnings!
Should you need any further assistance at all, our Support team is just a message away.
Regards,
GalacticWins Casino
Helpful ReportLevel 7Serbia@GalacticWins you are again confiscated my money??? I am tried two times to withdraw 100$ so far, and in both cases you are ripped me off?? What are you, scammers? I have no other options, only to sued you.
Helpful ReportLevel 7Serbia@GalacticWins yes indeed,we resolved issues that you blocked my account,when I am requested withdrawal.CasinoGuru has been key factor,and only because you are unblocked my account.And after almost 2 month,you are again required to double wager. After another wagering I am stay with no more than 50$.Two days ago, I am tried another withdrawal,but you are confiscated all money on my account and left me only 17$?? You simply cannot be honest 5days in a row.
Helpful ReportOfficial Casino Account@chili Thank you for your comment.
With regards to the block of your account, we can confirm that this was rectified and the issues surrounding this concern were addressed and subsequently resolved.
We are truely sorry to hear about the difficulties you have experienced with withdrawing additional winnings, however, please note that the casino's Terms and Conditions, which also include withdrawal conditions, clearly outline the betting rules that players need to adhere to when playing with bonus funds. Your concerns in this regard have been acknowledged by the casino's Complaints Management Team and will be addressed accordingly.
Best regards,
GalacticWins Casino
Helpful Report
I came Back to say this is the best casino ever,the amount of free spins and No deposit bonuses you get is mental,great cashback,you will find almost all great Games,the live chat is on point,I was never dissapointed here.Totally recommended.
Helpful ReportOfficial Casino AccountHi Slotmaster222,
Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with us and find our live chat support helpful. Your recommendation means a lot to us.
Happy gaming!
Regards,
GalacticWins Casino
Helpful ReportLevel 7Serbia@slotmaster222 do you also have a difficulty with withdrawing? This casino is scammer . You will see their real face , when you requested withdrawal
Helpful Report- Feb 13, 2024Copied
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ShowReplyAlmost a year now and the amount of free bonuses is awesome
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Helpful
Official Casino AccountHi Slotmaster222,
Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with us and find our live chat support helpful. Your recommendation means a lot to us.
Happy gaming!
Regards,
GalacticWins Casino
Helpful ReportLevel 7Serbia@slotmaster222 do you also have a difficulty with withdrawing? This casino is scammer . You will see their real face , when you requested withdrawal
Helpful ReportGreat casino to unwind down too.
Great non wageringer bonuses and free bonuses. App is easy to use and they have a range of games that will carry to all. Withdrawal is s couple days but money is deposited within a week.
Helpful (1)ReportOfficial Casino AccountDear Aylanator,
Thank you for sharing your experience! We're delighted that you're enjoying our non-wagering bonuses, free bonuses, and user-friendly app.
While most deposits should be instant, we understand that issues can sometimes arise. If you encounter any difficulties with deposits, please don't hesitate to contact our LiveChat support for immediate assistance.
Regards,
GalacticWins Casino
Helpful Report
Didn't acknowledge the Chipy bonus
Even with a screen shot, the agent was saying the 25 free spins meant 25 wagering that made no sense ate all.
Helpful ReportOfficial Casino AccountHey Playernumone,
Thank you for your feedback. It looks like the promotion you tried to claim from the provided screenshot requires a deposit to be made. We can see our agent advised you accordingly about the wagering requirement for the promotional free spins which is indeed x25 and that this offer is not for free registration bonus. They also added some no deposit free spins for you as a warm welcome at our casino. If you ever need help, our LiveChat support team is just a message away and will be happy to assist you with any queries you may have.
Regards,
GalacticWins casino
Helpful ReportSuspendedAmazing
What an amazing casino I recommend to everyone. The pay lines are great your chances of winning are high
Helpful ReportOfficial Casino AccountHey Vergie366,
Thank you for the positive review!
Your recommendation means a lot to us. If you ever need assistance or have any feedback, feel free to reach out. Happy spinning!
Regards,
GalacticWins Casino
Helpful Report
First of all, I love playing here with amazing options from classic slots to amazing table games. yes The variety is impressive, and regular tournaments add excitement to the gameplay.
Helpful (10)ReportOfficial Casino AccountHey Noa678,
We're thrilled to hear that you're enjoying our wide range of games and tournaments! Your excitement is what motivates us to keep delivering top-notch gaming experiences. If you ever have any suggestions or feedback, feel free to share. Happy spinning!
Regards,
GalacticWins Casino
Helpful ReportLevel 7SerbiaAre you withdraw some money yet, and get it payment smoothly?
Helpful Report- Apr 17, 2023Copied
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Official Casino AccountHey Noa678,
We're thrilled to hear that you're enjoying our wide range of games and tournaments! Your excitement is what motivates us to keep delivering top-notch gaming experiences. If you ever have any suggestions or feedback, feel free to share. Happy spinning!
Regards,
GalacticWins Casino
Helpful ReportLevel 7SerbiaAre you withdraw some money yet, and get it payment smoothly?
Helpful ReportVery good
Helpful ReportOfficial Casino AccountHey UncleSep,
We're delighted to hear that you're enjoying our diverse selection of games and bonuses! Thank you for recommending us, and if you ever need assistance or have any feedback, don't hesitate to reach out. Happy gaming!
Regards,
GalacticWins Casino
Helpful ReportHelpful ReportOfficial Casino AccountHey JMP,
We appreciate your positive feedback on our free spins offerings and user-friendly interface! Should you ever need assistance in the future or have any questions, our support team is here to help. Thank you for choosing our casino!
Regards,
GalacticWins Casino
Helpful Report
User friendly interface, no lags, cool games and game providers. Lots of bonuses where you can win good money. Good customer service.
Helpful (12)Report
Helpful (10)ReportOfficial Casino AccountHey Akashindu,
Thank you so much for your kind words and for recognizing our efforts! We're thrilled to hear that you've had such a positive experience with our casino and customer support team. Providing top-tier service and a wide selection of games from reliable providers are among our top priorities. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out.
Regards,
GalacticWins Casino
Helpful Report- Apr 19, 2023Copied
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Official Casino AccountHey Akashindu,
Thank you so much for your kind words and for recognizing our efforts! We're thrilled to hear that you've had such a positive experience with our casino and customer support team. Providing top-tier service and a wide selection of games from reliable providers are among our top priorities. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out.
Regards,
GalacticWins Casino
Helpful Report
SuspendedHelpful (3)ReportOfficial Casino AccountDear Jmyr55,
Thank you for your feedback! We're glad to hear that you've been enjoying your time at our casino. We aim to provide regular bonuses and free spins to enhance your gaming experience. If you have any suggestions for how we can further improve, please don't hesitate to let us know.
Regards,
GalacticWins Casino
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Helpful (7)ReportOfficial Casino AccountHey Pingvinas,
Thank you for your positive feedback! We're delighted to hear that you appreciate the variety of deposit methods and enjoy our welcome bonuses. We strive to offer a wide selection of games and slots to cater to all preferences. If you ever need assistance or have any suggestions, feel free to reach out to our Support team.
Regards,
GalacticWins Casino
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Helpful (6)ReportOfficial Casino AccountDear Kgerber,
We're glad to hear that you enjoyed the free spins and found our games entertaining! If you encounter any difficulties with wagering or have any questions, don't hesitate to reach out to our support team. We're here to help ensure you have a great experience.
Regards,
GalacticWins Casino
Helpful ReportCasino review
Helpful (1)ReportOfficial Casino AccountHi Juice1227,
We're delighted to hear that you've been enjoying your experience with us! Thank you for being a loyal player. If you ever need assistance or have any feedback, feel free to reach out.
Regards,
GalacticWins Casino
Helpful ReportSuspendedHelpful (1)ReportOfficial Casino AccountHey Lev147,
Thank you for the 5 stars!
It's great to hear you enjoy our variety of games and bonuses.
If you have any questions or need assistance with anything, feel free to reach out.
Regards,
GalacticWins Casino
Helpful Report- Aug 04, 2023Copied
![thread]()
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ShowGreat casino with many bonuses.Have many slots and other games.Great choice.Reply![icon-thumb-up]()
Helpful
Official Casino AccountHey Lev147,
Thank you for the 5 stars!
It's great to hear you enjoy our variety of games and bonuses.
If you have any questions or need assistance with anything, feel free to reach out.
Regards,
GalacticWins Casino
Helpful Report
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Available for United States
There are no welcome bonuses available for United States.
Not Available for United States
Recurring Casino Bonuses
Most Recent Blog Bonuses
All Galactic Wins Bonus CodesGalactic Wins VIP (Loyalty) Program
Qualifying & Joining Conditions
Membership is by invitation only
Exclusive Member Benefits
Galaxyno VIP Program
Have you considered becoming an intergalactic VIP player?
Although the Galaxyno Ground Control is very generous to all their customers with rewards and promotions throughout the year, it’s when you become a VIP that you will notice even more cosmic benefits.
To become part of the VIP group simply keep on orbiting with Galaxyno and one of their dedicated VIP Ground Control managers will be in touch with you to inform you when you have achieved your intergalactic VIP status. Or what's better - why don't you contact the VIP Ground Control and apply yourself? You can do so at: vip@galaxyno.com
Casino Details
General Info
- Established
- Oct 01, 2021
- License (jurisdiction)
- Malta
![info]()
- Certified by
![eCOGRA logo]()
![info]()
![Gamblers Anonymous logo]()
![info]()
![Gambling Therapy logo]()
![info]()
- VPN-friendly casino
![not available]()
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Instant Play, Live Dealer, Mobile, Mobile Web
- Available languages
![English]()
English![Spanish]()
Spanish![French]()
French
Spanish
FrenchGalactic Wins Mobile app
Android
iOSAvailable Game Types (10)
Software Providers (40)
- Currencies
- EUR, USD, CAD, HRK, JPY, NZD, ARS, MXN, BOB, PHP, UYU
- Minimum deposit
- €10
- Minimum withdrawal
- €20
- Withdrawal limits
- €15000 per month
- Withdrawal pending time
![icon-info-outline]()
- Ewallets – 0 - 24 business hoursWire Transfer – 2 - 3 business days
Responsible Gambling Tools
![available]()
Available Tools- Deposit LimitsLoss LimitsReality ChecksSelf-Assessment TestsSelf-ExclusionStake LimitsTime Out
![not available]()
Unavailable Tools- Session LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- OhMyPartners Affiliates
- Allowed countries
- Canada
- Ireland
- New Zealand
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Patrik Turlea
Game Expert
- Over 1 year of experience in the gambling industry;
- Published & reviewed 4.000+ casino games, ensuring accuracy;
- Strong grasp of casino games & mechanics;
- Holds a Bachelor’s Degree from UCECOM Spiru Haret.
