Player Reviews
- Excellent24 votes5
- Very Good30 votes4
- Average35 votes3
- Poor12 votes2
- Terrible6 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Reviews are mixed. Many users praise the site for its bingo experience, welcome/no-deposit bonuses and free spins, friendly customer-facing staff (CMs) and the ability to play side games while bingo runs. At the same time, multiple reviewers report restrictive bonus rules (bonus funds or sign-up money usable only on bingo or on very limited games), requirements to deposit before withdrawing bonus-derived winnings, and confusing site navigation or blocked games. Other common complaints include high withdrawal fees and slow/limited withdrawal processing, account locking/verification issues, and geographic restrictions for some players.
What Players Like:
- Generous welcome/no-deposit bonuses and free spins for new players (several reviewers mention $25, $40 or $50 sign-up bonuses and free spins over the first days).
- Positive bingo experience, including live bingo, chat rooms and side games while bingo is running.
- Responsive and friendly customer support and community managers (specific CMs named positively by reviewers).
- Variety of games (bingo plus slots/mini-games) and generally fun/entertaining gameplay for some users.
What Players Don't Like:
- Bonus funds or sign-up money often restricted to bingo or specific eligible games; many games are blocked for bonus money without a deposit.
- Inability to withdraw winnings derived from bonuses unless a real-money deposit is made (users report being unable to cash out bonus winnings).
- High or unexpected withdrawal costs and slow/limited processing (examples given: withdrawals processed once per week/Wednesdays, a $30 flat withdrawal fee, low maximums, and reports of losing balances due to rule changes).
- Confusing site layout and interface: difficulty finding where to enter promo codes, unclear bonus/spin availability, limited slot options, and users saying the format is not clear.
- Account/access problems and restrictions: geographic blocking for Australian players, accounts flagged or locked requiring identity/utility documents, and one-account-per-household enforcement reported.
Country




A different online gaming experience
I wasnt sure what to expect but im not much of a bingo player; I got free spins and won i think about 6 bucks which I decided to use on some bingo cards for something new! I had no clue what i was doing and won nothing at all lol but it was cool to try an online casino experience i hadn't before. Not many slots at all really and wagering of bonuses can only be done on a handful of them which is very limiting and the reason I chose to give the bingo cards a whirl. I haven't deposited so I cant access the chat rooms they do tournaments and prize drops etc in but would be interesting to see what they're like. I doubt ill deposit as its just not my vibe but I feel like its a pretty cool quirky platform for online bingo-ers and web gamblers that like a social environment, and the 5 free spins won a shocking amount of money considering!




Great casino
I’ve tried a number of sites off and on over the years, but have continuously played at BingoVillage for a number of reasons…..This is the ONLY site with no wager requirements; it’s the ONLY site that’s totally honest with their players even when something gets messed up (I’ve played at some sites where they have actually blamed the player for some technical ‘glitch’); all of the people employed by BingoVillage are courteous and helpful in a very quick manner; and although I’ve complained a few times over the years about processors being used, payouts or communications with those processors to take care of an issue are fast and ethical. I was lucky enough to win one of the Christmas specials that played on Friday, Dec. 23 and always am appreciative of the chance to continue to play at BingoVillage. The money comes at exactly the right time since my old pickup truck is in need of some repairs that were going to have to wait until I saved up enough to take care of them. As long as BingoVillage stays open, you have a loyal member for life here….I don’t play anywhere else anymore, even when given ‘free’ offers from those other sites. I’m stuck to you like glue, but you’re my glitter, BingoVillage. I love you guys…Happy Holidays to all of you. You made my Christmas even better.




Casino
Overall i do like the fact u have bingo. What i don't like about these sites is that u have to do a min of 25 dollars that's kind of steep especially when it new n just trying to play around n get to know the site or only wanna spend a few dollars u can't. And honestly i only like doing 5 to 10 dollars at a time




Won with bonus, couldn't withdraw
I got the 50 sign-up bonus and won $300. I met all the requirements for withdrawal except one: make a deposit. The casino said I could not deposit because my account balance exceeded 100$. Once I went beneath 100, I didn't have enough to withdraw according to their minimums. Basically, they gave me winnings but made it impossible to collect my winnings. Who the heck makes a rule that you cannot give them more money until you have less than 100$? Of course, I continued to win for a long time after until the second I fell under 100.

Hello @Majikmissi,
Thank you for your review! As per our terms and conditions you do have to deposit prior the winnings to qualify for a withdrawal. A minimum of $25 deposit is required.




@BingoVillageCasino I get it, but when I tried to deposit, it said I couldn't unless my balance was below 100




Low playthrough by playing bingo
Wish I read the playthrough rules first. And worn my glasses. I could have pulled some winnings out. The playthrough for playing bingo, is only 3.5x, 35x if playing slots. I played the bingo and a side slot and won $150 from the $45 free chip pretty fast so continued to play and accidentally max betted a few times and lost it pretty fast. The credit tallies were confusing me but I now realise the $150 didn't take very long to go into the cashout able side. The only downside is, even with the side slot making the wait between games more bareable, the 2.5 to 3 minutes wait between games is too long. As well as the minimum deposit being $25. I will review my given star rating after playing some more

Hello @Ramaster4,
Thank you for your review! We will check the waiting time between the games to make is smaller. This can be done by adding more games to our bingo sessions.




Site is super confusing
I do like playing online casinos. But the only thing apparent on this one is they want you to pay. There's really no way to know if I would like the casino because everything is locked thru premium pay, even just to check out and read what games and features is also locked in premium pay /VIP. No, thank you. At least have a demo available. I would like to know more about the games you offer, their features, and if it's something I would like to see and pay for. Bonus offers are there, but I wouldn't bite on it, simply because I can't tell if I will enjoy them or not.

Hello @Hm1xed,
Thank you for your review! A deposit of any amount is required to unlock our premium games, that is correct. Once unlocked you will see that they have a very high RTP (return to player): between 98% and 100%. Our slots do pay a lot! We invite you to make your first deposit and see it for yourself, good luck!




Really? Review no 2
Are u kidding me ?
Bingo village reached out to me to delete my review. I would have been glad to do so had they worked with me to resolve the situation.
I sent them this email:
"No one reads those every time you log in, and you know that.
Is there a message where we are advised of a change? We were depositing often to play slots or get into roxy.
That is why i have put that review. I want to warn others that it is too easy for you to change the rules and not advise people with high balances, and that way they lose their money and you keep it.
Same when you changed the platform. I adapted and urged others to do the same, as you said you would work it us and i believed you.
Legally, when there is a change to the terms and conditions, after the person creates the account and presumably read those terms, as i did, you must advise.
How reasonable would it be that players would have to read the terms every time they log in? You know that does not happen. You can make any changes and no one sees or knows it. Highly unfair.
Nothing I said was not the truth in the review. You are closed to resolution and on top of that you have the balls to tell me you are not at fault.
Show me a good faith email where I was advised that if I do not deposit, I will lose my whole balance.
I am just starting my reviews. I believe people should know that if there is an issue, you will not budge, regardless of what is the right thing to do.
You dont negotiate, you dictate, and I have played on many sites and have never experienced that.
My next step is copy/paste conversations showing we were not advised. People should know if they are operated or suffer a budget cut or lose their job for a few months, they will lose everything they worked for. That is WRONG. There is no point in gambling your money where you have to read the terms and conditions every time you log in.
I owned a store and when I made a change, I had a sheet where all staff members had to sign their name, acknowledging they are aware of the change, and that is what should have been done here.
I am sorry you dont like the reviews, but do you really think people will want to play on gour site if they have to spend an hour a day reading terms and conditions?
Also, I saw other people questioned the fees on withdrawals. They are right. And then, are u telling me you can decide the amount we are eligible to withdraw per week and per month and chamge it to incrwase fees obviously, which were already high, by refucing what we are eligible to withdraw.
There are things I have not said yet, like the fees, changing what we can withdraw and your super low maximum, as well as the fact you do withdrawals onc we a week only and that on top of that, if they need something extra, you have to wait another week. Too much hassle for breaking even.
Another thing, you entice people to deposit, with nice bonuses, but there is no point in depositing for the bonus, since u lose it as soon as you withdraw anything. A lot of people dont realize that, and so I want to give them a heads up on that as well.
I also intend to contact the gaming commissions for canada and the USA. They are there to protect the pulic, nI t the website. I am quite confident they will find tour practices unfair
I wish we could have resolved this another way, but you cannot do anything to fix the wrongs toward me, so my only recourse is to at least warn others of what is to come for them. If I save 10 people from depositing , it is worth the 6,700 i lost!"
Here is they reply. As you will see, they dont address each issue in the email, they just deny everything and di not take respondibility for anything.
"We have done nothing wrong. It is the members responsibility to read the terms and conditions page. We do inform our Staff of the changes but we cannot email each and every member this is why we do have a terms and conditions page so members are able to read the terms."
So unless you have a few hrs a day to rwad terms and conditions in case there are changes, AVOID THIS SITE and pls spread the word, so players know ehat they are getting into
Date of experience: June 09, 2024
- Jun 06, 2024CopiedShowReply
Rules change every month, at least, with no notice. Big fees to cash out and low max withdrawal. Money in account was 5700 USD and i lost it because although i did not know, apparently they can keep all our money if we do not deposit every month. Not even an email saying that our acct will expire in 7 days, if no deposit, for example. Apparently we are supposed to read all terms and conditions when we log in, as if anyone does this.
If at least you would be advis3d by email of the changes...
Plus, not fair that knowing we did not get direct notification, we lose our money and they get to keep it.
Helpful




No deposit bonus 25$
Works fine Bingo Village is very generous, especially when you first start. You get a $25 free bonus to play Bingo and Slots and also free spins. And then, if you decide to deposit, you can get up to 500% bonus on a single deposit. That's a great value as you can play for hours and hours. But what really gives Bingo Village the advantage over other sites is that they have staff that care and help in a quick, professional and accurate manner. Both CMs and customer support. CM Darline was the one that first welcomed me and made me feel at home.

Hello Juanmaldo3213, thank you for your feedback! We greatly appreciate it!




Falsely advertised no deposit bonus
This upset me , I won a good bit of money from the free no deposit 40$ code. However I had to contact support to ask how to redeem it once it had been played thru all their requirements. They then told me I could not withdraw any bonus funds from them due to I didn't make a real money deposit. The Bonus is jus to strictly try out the casino is what the lady said. No way to withdraw bonus funds.

Hello Mermaidbri,
Unfortunately trial bonus winnings cannot be withdrawn as per our terms and conditions as you need a deposit to qualify for a withdrawal. As you can see it's easy to win as our games have a high RTP and our bingo rooms have a lot of great value and high prize jackpots. We hope that you will reconsider and make a deposit.




Bingo village
Nice casino. Good platform and layout. Not really great or big number of different slots. It's more about bingo over here.
They have often free spins or deposit bonuses



Many games
If I didn't find it very confusing, it was hard for me to understand, there are many games, one is blocked to play with the bonus, you only have one.








Great Bingo
Great bingo website! This bonus worked well and I withdrew easily. I like you can play "side games" while the bingo game is going!




All over the place
All over the place to be honest and just didn't really click with this casino. Not many deposit methods or withdrawal methods available or anything standoutish.




Was okay
The sign-up was rather painless ans the bonus codes was quick and easy bingo not really my thing also didn't like the platform or slots offered but that's just me it's worth a shot



Hello @Sonicahaas,
Thank you for your review. We are making great efforts in improving our platform and adding new games. We are adding new slots every month however to access them you do have to make a deposit. Once you make your first deposit and unlock all games and slots the overall experience will improve as you will have a great variety of games at your disposal and also you will be ready to do your first withdrawal once the winnings come. Our return to player slots have from 98 up to 100% which is one of the highest from the industry.




Website was 4.5/10
They would only let you use the bonus from chippy on certain games and all the games were mid grade anyway. 4.5/10

Hello @Tybra777,
Thank you for your feedback. We do have a high variety of premium games however you need to deposit to unlock them. A deposit of any amount can be done to unlock them and take full advantage of our great game selection.




Bingo V
This casino has decent banking options and live support. The bonus is okay for New members but not so lucky for me. Games are okay. Its very mild.

Hello @Romitll415,
Thank you for your review. We are sorry to hear that you were unlucky on your first try, we hope that your luck will improve and you will do your first withdrawal. Our withdrawal process is simple and straightforward, please do let everyone know how the process went when you will do your first withdrawal. Good luck!
- Jun 22, 2024Copied

Hello @Romitll415,
Thank you for your review. We are sorry to hear that you were unlucky on your first try, we hope that your luck will improve and you will do your first withdrawal. Our withdrawal process is simple and straightforward, please do let everyone know how the process went when you will do your first withdrawal. Good luck!




So sign up and getting the bonus was easy but just didn't really enjoy the actual gaming side which is disappointing as there aren't many sites I can actually sign up to

Hello @zimmz88,
Thank you for your review!
Unfortunately to access our premium games you do have to make a deposit of any amount but once that's done you will see how entertaining and easy to win they are. We are proud to offer a very high RTP selection of slots, between 98 and 100%. Our slots do pay and we have a lot of members that do withdrawal weekly to prove it.




Works as it should
Great new player bonus, and seems very legitimate! Cant wait to cashout a killing




Have you cashed out yet? I just initiated my first withdrawal




@mmalo84 Unfortunately I have not, lost it all xD Great Fun though




@Dabion1703 I just initiated a payout for $2500.00 via check, though Im hoping i can reverse that and do bitcoin instead now that I have my wallet figured out. Ill post an update on how it goes.




Not worth wasting your time
Can't even play games without depositing. Bonuses work throughout the bingo game that's the only game

Hello FinnFrank,
Thank you for your review. Unfortunately the premium slots do require a deposit to be unlocked however you can still play bingo and our classic slots. Once you decide to make a deposit you will get a great deposit bonus from our welcome offer package and unlock all games. Hope to see you back soon!




Great bingo platform
The platform is amazing for bingo but they are slots aren't the greatest

Thank you for your feedback @Cheab66 ! We will be adding more slots in the feature that show lots of promises of fun and high wins! Please do visit us again in the future!
- Feb 15, 2024CopiedShowReply
Ridiculous website is not easily accessible do the format. The interface is garbage
Helpful

Thank you for your feedback @Cheab66 ! We will be adding more slots in the feature that show lots of promises of fun and high wins! Please do visit us again in the future!
Bonus Offers
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Casino Welcome Package
Most Recent Blog Bonuses
All Bingo Village Casino Bonus CodesCasino Details
General Info
- Established
- Aug 01, 2022
- License (jurisdiction)
- Curacao
- Certified by
- -
- VPN-friendly casino
- Undisclosed
- Casino Platforms & Connectivity
- Mobile, Mobile Web
- Available languages
English
Bingo Village Casino Mobile app
Available Game Types (8)
- Currencies
- USD
- Minimum deposit
- $25
- Minimum withdrawal
- $100
- Withdrawal limits
- $750 per week$1500 per month
- Withdrawal pending time
- Wire Transfer – 1 - 7 business daysCrypto Wallet – 1 - 7 business days
Support
- Live Chat
- English
Available in
Global: support@bingovillage.com Global: tammy@bingovillage.com
- Phone number
Global: 1-855-615-0708
Responsible Gambling Tools
This casino doesn't have any responsible gambling tools available
- Deposit LimitsLoss LimitsReality ChecksSelf-Assessment TestsSelf-ExclusionSession LimitsStake LimitsTime OutWithdrawal Lock
Additional Info
- Affiliate Program
- Revenue Planet
- Restricted countries
- Afghanistan
- Aland Islands
- Albania
- Algeria
- American Samoa
- Andorra
- Angola
- Anguilla
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
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