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Free Spin Casino Review

3.3 Very Good (2319) United States United States accepted
exclusive image $25 No Deposit Bonus exclusive image 350% First Deposit Bonus
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Player Reviews + Write a review
3.3
Average
2319 votes
Fairness 3.1
Bonuses 3.3
Games 3.5
  • Casino Fairness
    Average
    3.1
  • Withdrawal Credibility
    Average
    3.3
  • Promotions and Bonuses
    Average
    3.3
  • Games Variety and Graphics
    Average
    3.5
  • Support Professionality
    Average
    3.4
All Reviews 161 Reviews
Most Helpful
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smills232 Level 6 United States

2.2 Poor

Free spin was the first site I used and at first I really liked it. At the beginning, I enjoyed the game variety and wasn't as knowledgeable about how great customer service is at other sites, leaving be content with there's. I deposited a few times and eventually was able to withdraw from a free bonus I'd received. After a to week wait, I got only around half what I was said to be eligible for. I got no help from support. After continued deposits, I realized I was being overcharged and after contacting them multiple times about this, they banned my account with no resolution.

Reply Helpful (8)
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    rodnun Level 19 Portugal

    So what i understand from your review, smills, the casino 1st restrain your money 2 half, then, not happy about that, shut down your account with no withdraw from u, is this right? And this in a deposit bonus!! Revolting!!

    Reply Helpful
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Juliordz Level 8 Mexico

1.0 Terrible

Even that I've verifyed my e-mail account it says "the Coupon cannot be redemeed at this time please contact support".

Reply Helpful (3)
    body

    FreeSpinCasino Official Casino Account

    Hello!

    Thank you for your feedback. 
    As far as I can see, you have already redeemed a coupon for verifying your email and played with it. Let me kindly remind you that you still can get a no deposit bonus. Feel free to redeem any available bonus on Chipy.com or contact Support Team for that. 

    Sincerely,

    FreeSpin Casino

    Reply Helpful (1)
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Trizizdee Level 6 Australia

Being in conjunction with the big free chip list I have never been able to redeem any of the chiplist bonuses with free spin casino, even when I have made cash deposits recently, it's a pity but really good on saving me money as this casino is like the rest of them with same games

Reply Helpful (3)
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nmarin Level 9 Italy

5.0 Excellent

I like a lot this casino!! I used their free bonus 25FREESPIN for new customers. I won and they have paid me the max cashout today. The chat operators are very nice, friendly and helpful. From my point of view, Free Spin casino is a really good casino.I never expected to find a casino that respects so much their customers and which have such a high professional ethics. The payment was fast and without problems, in three days they have already paid. Free Spin Casino you are great!

Reply Helpful (3)
    body

    Peter

    Obviously bogus review. No way you registered, won, sent in your verification documents and received cash out payment within 3 days. Time frame is way too short, sorry nice try
    Reply Helpful (3)
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    ericjgood Level 2 United States

    Peter  I totally agree! That 3 day payout is a load of crap! It takes longer than that just to receive confirmation that your required documentation is in order. To that you can add another three weeks for approval and of course, another three weeks for it to go to the processor. Finally, add another three weeks for the processor to get it sent out. I've been waiting a whopping 54 days for a $1573.00 payout with no end in sight. 

    Reply Helpful (1)
Previous reviews by nmarin
  • 5.0 Nov 30, 2016
    Show

    A really nice casino. I played their free bonus, I won enough and I am very curious if they will pay me. In chat the operators are very nice!

    Reply Helpful (2)
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Gloriabe Level 15 Canada

3.8 Very Good

I have heard some good reviews about Free Spins Casino, about winning and getting paid, loyal customers they say. I have not deposited here because I have chosen a few other RTG Casinos at this time. I do like the Flashier looking Casinos, the RTG ones, but some may not care what a Casino looks like, I do win on the Flashy RTG I am playing at now. However just because a Casino is not too flashy doesn't mean it is not good and honest and pays out. I may try it here later on, but I cant deposit into all RTG's. :)

Reply Helpful (3)
Previous reviews by Gloriabe
  • 3.8 Aug 31, 2015
    Show

    I am getting sent free chips from this Casino, Shark free spins, I don'd mind the game it is kinda fun, I wonder if I can cash these spins out, the wins if I win? I am not sure if you can or you need to make deposits inbetween free chips, or free spins, I will email them to see because why bother playing if you cannot cash them out.

    Reply Helpful (2)
  • 3.8 Mar 14, 2015
    Show

    I have finally been able to download the casino, used Flash before, and it is a nice looking Casino with all the dice lined and stacked up, quite original. I was all set to play some free tournaments but there was none, many to play but none free. At Slotocash they have free ones all the time, and at Uptown Aces too, you can count on them to be there, but not here, hope they change this. 

    Reply Helpful (2)
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kgerber Level 21 South Africa

4.5 Excellent

I did not qualify for this chip. Would've been quite nice how play with it. 

Reply Helpful (2)
    body

    FreeSpinCasino Official Casino Account

    Thank you for leaving your feedback.

    Unfortunately, I did not get a chance to look into the matter deeper since there is no account under the username kgerber with us. So, I would kindly ask you to provide your valid casino account login. In addition, you are welcome to contact our cheerful 24/7 Support Team so that they could check all the available promotions and bonuses for you.

    Sincerely, ​​​​​​​

    FreeSpin Casino

    Reply Helpful
Previous reviews by kgerber
  • 5.0 Feb 27
    Show

    Would enjoyed a bigger chip but I still liked playing the one I got.

    Reply Helpful (2)
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pinkypowney Level 5 South Africa

I've played here before, however I found the support people to be very rude. so I stear clear from this one for that reason only. I had a no deposit bonus code that I wanted to redeem, but didnt work at the one casino, and so I tried a few guesses, which ended up in a deposit code, and so yeah, it's sort of my fault, but I didnt abuse any other bonus codes at that time, so I simply wanted it cancelled.. but they refused.. they did also say that the bonus code I had was valid, I just had to claim it with them. (this was a few years ago, (rigtht when they opened up) so thins could have changed. my motto is that there are too many others, so moving along swiftly...

Reply Helpful (2)
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corinne83 Level 3 Australia

1.6 Poor

So far this casino has not ranked to my liking. I had signed up due to the $25 bonus via this site but am unable to receive it. The code entered came back with expired. I contacted the live chat and she said they dont authorize the coupons to do it via the bonuses area where I had just tried. I told her my concerns and what had happened and she strait away put a $10 bonus into my account. Then told me i can have a 100%, 150% & 200% back on next 3 deposits. I asked why I did not receive the 25$ bonus like I should have and she simply said because my code was expired.

I opened my account strait after receiving the email and code and told her about this and am waiting for further information from the support. It is obvious the support worker is not fluent in english due to her frequent grammar and spelling mistakes and also a comment in the chat is in another language completely. This does not bother me but i know that it makes it harder for them to understand the problem and help as requested. I am still waiting on a response from them and am not very happy with the service. It has taken over 10minutes to respond to the question.

With the start to opening an account not looking very positive I am not going to hold my breath with the rest of the casino areas being too helpful.

I will see soon tho. Goodluck all!!

Reply Helpful (2)
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samasu Level 19 Uruguay

3.5 Very Good

The variety of games offered by Free spins casino is one of the most diverse games in the world, and it offers more than just slot games. The free spin casino strives to meet the gaming preferences of each customer. For example, an online casino's upcoming content is a live casino. This means that players can see that real croupiers receive money from real players playing in the casino at the time. This option allows online players to feel themselves in a real-life casino experience, but online! The Live Dealer Casino is located in the Portomaso Casino in Malta, which offers games such as blackjack and roulette. In addition to live casino and slot games, Free Spins Casino also offers table games such as American Roulette, Baccarat and Blackjack. In addition, the casino always ensures that all games are updated with new versions so that all players can appreciate the fact that they can test new games in front of the public.

Reply Helpful (1)
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cezarron7 Level 14 Brazil

4.4 Very Good

Like a boss experience gamble modern games plataform stuff! Fast and furious check out! Nice structure visual , fair in general! Amazing.

Reply Helpful (1)
    body

    FreeSpinCasino Official Casino Account

    Thank you for leaving your feedback. Your review is highly appreciated. We are doing our best in order to evolve our gaming platform adding new features and updates. Moreover, free play is guaranteed by the RNG system (Random Number Generator), so everybody could try their luck in an honest way. Sincerely, ​​​​​​​FreeSpin Casino

    Reply Helpful
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Bonus Offers

Welcome Package
Bonus Min Dep Wagering Games Availability Code
$25
FREE
50xB
Slots
exclusive image Exclusive Upon sign up
25CHIPY
350%
$25
30x(D+B)
Slots
exclusive image Exclusive 1st Deposit
350CHIPY
250%
$25
30x(D+B)
All except selected games
Twice for new players only
WELCOMESPIN
300% + 35 FS
$25
30x(D+B)
All except selected games (FS - Diamond Fiesta)
Once for new players only
SIREN300
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
100 FS
$25
20x(D+B)
Wild Hog Luau
Once for new players only
PARADISE

Casino Details

Established
Jan 01, 2004
Software
RTG
Languages
[email protected], [email protected]
Currencies
USD
Banking
Method Deposit Withdrawal
Bitcoin Logo available not available Bitcoin
MasterCard Logo available available MasterCard
Visa Logo available available Visa
Wire Transfer Logo not available available Wire Transfer
Minimum deposit
25
Minimum withdrawal
100
Withdrawal limits
$2000 per week
Withdrawal pending time
Wire Transfer - 3-7 business days
Credit cards - 3-7 business days
Casino Versions
Download, Live Dealer, Mobile, Mobile Web
Operating System
Android, Blackberry, iOS, Linux, Mac, Windows, Windows Phone
Support
Live Chat
Yes
Email
Phone number
General: +1 646-905-0497
United Kingdom: +44 203-051-8795
Fax number
None

Additional info
Restricted Countries
China, India, Malaysia, Germany, Netherlands, Israel, Ukraine, Russian Federation, Romania, Hungary, Poland, Belarus, Costa Rica, Curacao, Aruba, Sint Maarten (Dutch part), Saint Eustatius and Saba Bonaire
Jurisdiction (license)
Curacao
Certified by
None
Affiliate Program
Alliance Affiliates

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