21 Dukes Casino Review

Schmucke Level 1 Germany

Alexander G Germany

21DukesCasino Level 2 Hong Kong
Apr 23, 2019
Hello,


We hope this message finds you well. 


Please contact us on live chat chat or email us to support [@] 21dukes.com with your exact username on the website, so we can look into it as soon as possible. Keep in mind that all you need to do in order for the withdrawal process to run smoothly is to have all documents updated on your account and meet the wagering requirements.  


We are looking forward to hearing from you and we are online 24/7, so do not hesitate to contact us. 


Kind regards,
The 21 Dukes team
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Wisdomchic79 Level 6 New Zealand

21DukesCasino Level 2 Netherlands
Dec 19, 2019
Hello, 


We are always happy to hear from you and glad to know that you are enjoying the games and the promotions. Please don't forget to check out the new tournaments based on play sessions and also the ones based on winning or losing, we are expecting a roller coaster of winnings to come your way, along with a lot of fun. 


See you online soon, best of luck with the games!


Regards, 
21 Dukes 
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Richard Australia

TACAAA Level 8 New Zealand
Jul 31
There are sites that are faster or slower than others, some maybe scams and some not. Register or  deposit or whatever. At any Casino Site players, account holder, Play at your own risk, it's a gamble you won't know till you take that.risk.
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Alexander Germany
Apr 21, 2019
21DukesCasino  
21 Dukes you are just scamming Customers. You are the worst Casino I ever used. Warning to everyone, don't deposit money in this Casino. They will do everything to avoid a withdrawal. 
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21DukesCasino Level 2 Hong Kong
Feb 25, 2019
Hello,


We hope this message finds you well.



We weren’t able to locate your account, so we would like to kindly ask what happened and how we can improve your gaming experience. Please come on chat or email us with your exact username on the website, so we can look into it and help you have an enjoyable time online. 



We are looking forward to hearing from you and we are online 24/7, so do not hesitate to contact us. 


Kind regards,
The 21 Dukes team
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JessyL Level 6 South Africa

21DukesCasino Level 2 Netherlands
12h
Hello,


We hope this message finds you well.


Thank you for your feedback! We strive to provide the highest standard of services, and that includes bonuses and offers. We have quite a few things in store for our players, do not hesitate to ask our Live Chat account managers about our best promotions.


We are looking forward to hearing from you. 


Regards, 
21 Dukes
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kgerber Level 9 South Africa

21DukesCasino Level 2 Netherlands
Feb 12
Hello,


We hope this message finds you well.


Thank you for your feedback! We strive to provide the highest standard of services, and that includes bonuses and offers. We have quite a few things in store for our players, do not hesitate to ask our Live Chat account managers about our best promotions.


We are looking forward to hearing from you. 


Regards, 
21 Dukes
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westie New Zealand

21DukesCasino Level 2 Netherlands
Nov 10
Hello,


Thank you for reaching out to us!


In regards to your concern about the review time, please note that as per our Banking Page, Withdrawal requests shall be reviewed from Monday to Friday. We aim to review all withdrawal requests within 72 hours from the moment the customer has placed a withdrawal request on the Account. However, withdrawal timeframes are dependent on the verification status of the customer. As part of our requirements we must collect documentary evidence of customer’s identity and this can affect the timeframes of withdrawal review (up to 5 business days).


Your first withdrawal request was declined because we were missing some documents required for withdrawal. As per our Banking Page, you must submit the following documents before submitting a withdrawal request:
• Valid government-issued photo identification card;
• Copy of a recent utility bill no older than three (3) months prior to the submission date;
• Front copy of the Card(s) used to fund the Account.


We were missing the front copies for two of your cards.


At the time of review of your second withdrawal request, we were still missing a document required for withdrawal. As per our Banking Page, if we require additional verification, we may ask for the following:


• Proof of ownership of payment method - depending on the method used, this may include a copy of a recent bank statement or a screenshot of the e-wallet;


We are glad to inform you that we have since received all documents necessary for withdrawal, and your withdrawal request has been approved.


Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.


Kind regards,
21 Dukes
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ssnova Canada

21DukesCasino Level 2 Netherlands
Oct 23
Bonjour,



Merci de nous avoir contactés!



Malheureusement, nous n'avons pas pu localiser votre compte sur la base des informations fournies. Veuillez nous contacter au support [@] 21 dukes . com



Sincères amitiés,

21 Dukes
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CaligulaHaHa Level 5 Canada

21DukesCasino Level 2 Netherlands
Jul 10
Hello,


We hope this message finds you well!


We would like to thank you for your feedback. For more details regarding the status of your account, please contact our Security department.


Kind regards,
21Dukes
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Netonovaes Level 7 Portugal

21DukesCasino Level 2 Netherlands
Jun 05
Olá,



Esperamos que esta mensagem o encontre bem!



Envie-nos uma captura de tela da mensagem de erro que você encontra ao tentar acessar nosso site para support [@] 21 dukes . com [digitados juntos], para que possamos analisar melhor o problema.



Atenciosamente,

21Dukes Casino
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