SlotsAmigo Casino Review

Through the many many prior visits with live chat support, I was led to believe that their 250% withdrawal rule is calculated by total of a player's accumulated deposits. Now they're denying to approve and process another 250.00 withdrawal request, stating the 250% rule does not go by player's total of accumulated deposits, but by player's deposits AFTER their latest withdrawal.

I had already had verifications approved, after about a month and a half, not a single word from management about it, after multiple emails and attempts thru live support.  So I cancelled my legitimate 250.00 withdrawal request.  Play out 250.00 of 500.00 that I had legitimately accumulated, then submit another withdrawal request for 250.00.

Management finally contacts me stating they require a bunch more documents as follows:

We apologize for the delay in approving your withdrawals, due to an update in our system, our regulators require to perform the identification procedure to further process your withdrawals. It is necessary to send the following information to this email.

1.Photo of Bank Card: A photo of the bank card used for the deposit, with a selfie showing the card.  (In case of deposit by this method )

2. Photo with Passport (or ID): A photo of you holding your passport (or ID card) near your face, ensuring all data is clearly visible.
3. Passport (or ID): A clear photo of your passport (or ID card) with personal details visible, along with another personal document of your choice (such as tax certificate, insurance certificate, driver’s license, birth certificate, etc.).
4. Source of Wealth: Payslips or documents showing the origin of the deposited funds, such as a letter from your employer or business.
5. Gaming Account ID: The ID from your gaming account, usually found in the upper right corner under the “Personal Account” button.
6. Utility Bill: A recent utility bill (electricity, gas, etc.) with your name and address, issued within the last 30 days.
7. Bank Statement: A recent bank statement with your name and address, issued within the last 30 days.
8. Proof of Address: A document verifying your current residential address (e.g., lease agreement, government letter, or a recent bank statement).
9. Selfie with ID: A selfie of you holding your official identification document (passport, ID card, etc.) to confirm the ID is yours.
10. Proof of Income: Documents like tax returns, payslips, or employment verification letters showing your source of income.
11. Transaction History: A screenshot or document showing recent transaction history from your bank or gaming account, supporting your deposit or withdrawal activity.

After providing the necessary documents, please allow up to 15 working days to fully review.

Yours sincerely,

SlotsAmigo KYC Team

I've had a legitimate withdraw request submitted for over a month now, and not a single word from their accounting department.  I've sent several emails to the address provided by live support (which is all they could provide, asside from saying they'd escalate).

SlotsAmigo Management has dragged their feet so long now to process my withdrawal request of 250.00, so now their within 7 day rule would apply, and those funds will probably be null and void.  They even suckered me into depositing 80.00 more to equal 100.00 total deposited, to meet thier 250% rule and their mininum 250.00 withdrawal rule.

Chipy Team , can you please help?

It'd be nice if we could be friends get back my 100.00 , or any of my deposited funds from this Scandalous non-legit casino.

And please Blacklist it.

🪶🪶

I no longer rate SlotsAmigo a full five stars. Please understand that 250.00 is the minimum withdrawal, 72hrs or so to process after approved.  Must have deposited 100.00 to withdraw the 250, (maximum 250% of deposits), 500.00 maximum. Plus a maximum bet of 15% rule. Closely reading and understanding their t&c is highly recommended. Have fun, and as always, play responsibly!

🪶🪶

💥 SlotsAmigo 🎉🎊🥳

One of my favorites already and just joined today.

Whatever your gaming fancy...

Whatever your betting favor...

 SlotsAmigo is a great place to wager!

Have fun... May your wins be many, hearty laughter come easy, and your smiles be a mile wide! 😄😁🤗

🪶🪶

Hello my friends,

Thanks alot for your involvement.

I had almost concluded that I'd been suckered in to giving my crypto to bandits, brushing it off and chalking it up as a 100.00 lesson.

After a couple more weeks, it layed on my spirit to login to SlotsAmigo again, visit live support, politely request further attention towards some executive action about it all.  (Although, the response was basically the same old stuff as the multiple times before.)

So, relatively, I just cancelled the stamite withdrawal request, bringing my account funds back up to 500.00.  Played out 250.00 almost mindlessly, and stopped when my funds were down to around 250.00.  I submitted a new 250.00 withdrawal request, and just high tailed it outta there.

To my surprise!

Management finally came out of the woodwork requesting all kinds of more documents for verification of my already verified identity and approved account, as follows:

Mon, Apr 14, 2025, 6:49 PM hello@slotsamigo.email <hello@slotsamigo.email> wrote:

Dear Joel Gregg

We apologize for the delay in approving your withdrawals, due to an update in our system, our regulators require to perform the identification procedure to further process your withdrawals. It is necessary to send the following information to this email.

1.Photo of Bank Card: A photo of the bank card used for the deposit, with a selfie showing the card. (In case of deposit by this method )

2. Photo with Passport (or ID): A photo of you holding your passport (or ID card) near your face, ensuring all data is clearly visible.

3. Passport (or ID): A clear photo of your passport (or ID card) with personal details visible, along with another personal document of your choice (such as tax certificate, insurance certificate, driver’s license, birth certificate, etc.).

4. Source of Wealth: Payslips or documents showing the origin of the deposited funds, such as a letter from your employer or business.

5. Gaming Account ID: The ID from your gaming account, usually found in the upper right corner under the “Personal Account” button.

6. Utility Bill: A recent utility bill (electricity, gas, etc.) with your name and address, issued within the last 30 days.

7. Bank Statement: A recent bank statement with your name and address, issued within the last 30 days.

8. Proof of Address: A document verifying your current residential address (e.g., lease agreement, government letter, or a recent bank statement).

9. Selfie with ID: A selfie of you holding your official identification document (passport, ID card, etc.) to confirm the ID is yours.

10. Proof of Income: Documents like tax returns, payslips, or employment verification letters showing your source of income.

11. Transaction History: A screenshot or document showing recent transaction history from your bank or gaming account, supporting your deposit or withdrawal activity.

After providing the necessary documents, please allow up to 15 working days to fully review.

Yours sincerely,

SlotsAmigo KYC Team

My response is, as follows:

Geesh... How about donating my firstborn to your corporation with a signed affidavit releasing all birthrights and all inheritance to the care of your executive management.

Although I have no firstborn! 🤣🤣🤣

We'll see about trying to fulfill your ridiculous requirements beyond any of the many casino platforms I frequent, and hosted VIP at several.

Regards,

Joel 

I left it at that, (thinking they just wanted all the more information they could get to possibly acquire more funds fraudulently.)

Several days passed, then...

LOW & BEHOLD!

My wallet provider sends me a notification that 250.00 BTC has been received and will be at my liberty shortly!

SlotsAmigo was the only 250.00 I had outstanding, so I'm almost breathless and in awe, as my spirit joyfully praises The Lord's Spirit !!  Hallelujah!

I find in my email, correspondence from SlotsAmigo Management, as follows:

Dear Joel Gregg

First, we would like to apologize for the delay in approving your withdrawal. Due to updates in our casino, it has caused these delays. We are working to ensure that this does not happen again.

We would like to inform you that your withdrawal has been successfully approved. 🌟Your money is on its way and will be reflected in your account very soon. 💸

As you are so important to us and due to the inconvenience generated, on your next deposit we have a special 100% bonus with no wagering requirement waiting for you, just let us know and we will activate it for you.

If you have any additional questions, do not hesitate to contact us, we will be happy to assist you.

Best regards,

SlotsAmigo Payments Team

And, on that note, I couldn't help but to give them another chance...

Login to find 25.00 already in my account, with no discovery (by live support, nor myself), of how it got there, nor any stipulations upon it. 

Nonetheless, I deposited around $30.00 more and live support added the no wager 100% match.

... and most of it is still there waiting for my next playtime's fun return!

Warm regards,

Joel

twofeathers 🪶🪶

twofeathersbent@gmail.com

The welcome bonus is very good and accepts players from Spain.