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Ice Casino Review

3.7
Very Good (109)
United StatesUnited States is not accepted

Player Reviews

3.7Very Good
109 votes
  • Terrible6 votes1
  • Poor9 votes2
  • Average32 votes3
  • Very Good22 votes4
  • Excellent40 votes5
Ratings by Criteria(544 votes)
  • Casino Fairnessinfo icon108 votes3.7
  • Withdrawal Credibilityinfo icon107 votes3.7
  • Promotions & Bonusesinfo icon114 votes3.7
  • Gaming Experienceinfo icon108 votes3.9
  • Support Professionalisminfo icon107 votes3.8

Rating

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23 Reviews

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bodyheadeyesmouth
hanped1192Level 12Denmark
1TerribleCopiedthreadicon-check-white

Tung software

Is somewhat slow on my phone. There is nothing when registering free spins when depositing 50 kr or nothing either.not.chipy code. Still missing cache back deals coins because I registered there. It's a little difficult to take a very long time to upload and the slow motion switching between pages

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bodyheadeyesmouth
Destro83Level 3Denmark
2PoorCopiedthreadicon-check-white

My Unpleasant Experience with Ice Casino

I want to share my story with Ice Casino so other players know what to expect.

When I first joined, everything seemed smooth. They were very quick to guide me into their promotions and bonuses, and I even tried to be nice by tipping their support staff. But the moment I managed to win, the problems started.

I deposited €35 and was lucky enough to win around €2,000 at the roulette. When I tried to withdraw, instead of processing my payment, they told me it would take up to 5 days for €900 to arrive in my Skrill account. This sounded wrong, because Skrill is an e-wallet and normally funds show up within 1–2 hours at most. On top of that, they kept asking me for extra documents, even though my KYC was already partly approved.

Because of all this waiting, I ended up playing again and sadly lost everything. All I wanted was a smooth cashout, but instead I was left frustrated and upset. At other casinos I use, withdrawals to Skrill are done within minutes and chat support is fast. Ice Casino was the opposite.

To make things worse, their call center even contacted me, trying to push me into making another €15 deposit for 100 free spins at Billie Wild. Instead of offering something for my loyalty, they just asked for more deposits.

In the end, I asked for my account to be closed. Ice Casino canceled my withdrawals without explanation, delayed my requests, and ignored the fact that I showed goodwill. To me, this casino is only focused on taking money, not on treating players fairly.

Ice Casino = Red Flag. I don’t recommend it.

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bodyeyesmouthhead
Maggi99Level 13Chile
3.8Very GoodCopiedthreadicon-check-white

Great experience

24/7 support and chat site in Spanish has a loyalty program where the more you play together, the more points you get and has a store where you can redeem for free spins, cash bonuses, and more benefits. It also has free spins that you can win through special promotions or bonuses. With your deposit, it has a no deposit bonus that has no wagering requirements for you on select games and more than 50 different providers. Quick and secure registration, more than 100 deposit diameters, including cryptocurrencies and electronic wallets.

proof
proof
proof
proof
proof
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bodyheadeyesmouth
Ninigoataccount-cancelSuspended
2PoorCopiedthreadicon-check-white

Round and round

Unfortunately I feel a little duped for want of a better word lol. I thought I read correctly and assumed I was in for a smooth journey however, after initial signing up, it went from confirming email for the free registration bonus to confirming phone and sending in four documents for verification and all within a certain time frame. No thanks. 

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bodyheadeyesmouth
Maria81Level 5Sweden
2.6AverageCopiedthreadicon-check-white

Warning, its not easy to withdraw

Watch your self i almost didnt get my withdrawal on 9000 kr swedisch krona. They asked for new documents all the time, (finally i got my moneyim not sure they saw that) but the last thing they wanted was a selfie with me and my account open in the background sent to them I couldnt do that because i just play on my phone dont have any else so for about 4 month i cant deposit money im locked from that but not from my account.


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bodyheadeyesmouth
JodafunCopiedthreadicon-check-whiteLevel 23

Hey Maria thx for the nice feedback. I find it strange  that they ask you for a pic with your account open in the back. This is not a standard  question to verify you are you and KYC policy documentation. If you depost they get your bank details nrxt you provide a license  or ID with picture and your personal information. If you log in to your account you need password to do so ... it´s always something with casinos  if you want to withdrawal  if you win some. Or they find a term. You breach or KYC ist ok .... if you have an email or a written notice of this I would definitely send it to

Curaçao Gaming Control Board (GCB) To inform them about this strange document request...

Good thing you got your winnings!!  

Goodluck have fun 


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bodyheadeyesmouth
LadyLeahLevel 14South Africa
5ExcellentCopiedthreadicon-check-white

New Casino Sign Up

Hi 👋 

I just opened a new account and claimed my free 55 spins with bonus code CHIPY55 on the slot machine 

Lucky Porker 

Thank you 

Ice Casino 

They have awesome bonuses for new players make sure you guys check out this Casino 

♠️❤️♣️♦️

proof
proof
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bodyheadeyesmouth
PingwarLevel 5Canada
3AverageCopiedthreadicon-check-white

Perfection of a layout

First and foremost,

Finally a casino has found the perfect layout. Now don't get me wrong other sites have some nice decor and colorscheme, but I've casino has it all. Easy to find tabs and directions which allow for easy site navigation. There nothing more frustrating than loading tab after tab to get to a single button. So bravo ice casino 

proof
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bodyheadeyesmouth
penarayLevel 9
3AverageCopiedthreadicon-check-white

Ice ice baby

Smooth as journey through registration and navigation after. Wasn't too fussed with the free registration bonus and wagering requirements..

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bodyheadeyesmouth
mitch91Level 3
5ExcellentCopiedthreadicon-check-white

ice casino

great casino online,trusted platform,fast transaction

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bodyheadeyesmouth
BIENIA23Level 5
3.8Very GoodCopiedthreadicon-check-white

For me

Looks good, for me low bonuses and promotions.

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bodyheadeyesmouth
smasher1987Level 12Sweden
5ExcellentCopiedthreadicon-check-white

Great one

I liked it , as the cold winter has ended, I have more time now than ever to play here. And It's good. :D

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bodyheadeyesmouth
HigLevel 2Portugal
5ExcellentCopiedthreadicon-check-white

excellent design, the functionality on the site is just wonderful. a cool selection of slot machines, a little worse with fast games, but I like it. The bonuses are just super.

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bodyheadeyesmouth
awormaccount-cancelSuspended
3.8Very GoodCopiedthreadicon-check-white

the casino is able...

the casino is able to warm up its regular customers with frequent promotional offers, good luck to all players!

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bodyheadeyesmouth
Domino1111Level 8Poland
4.8ExcellentCopiedthreadicon-check-white

Review

A very nice casino. Always payable, lots of slot machines. Fast payment and the service is always nice and helpful. Only few no deposit bonuses.

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bodyheadeyesmouth
xvennaxLevel 16
3AverageCopiedthreadicon-check-white

like a normal casino that emailed me that I had no deposit bonuses, but I couldn't have any at the same time

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bodyheadeyesmouth
maiwenLevel 46
3.6Very GoodCopiedthreadicon-check-white
After my registration I tried the casino games with a no deposit bonus but failed to win. a very good casino, good design, lots of games and good deposit methods. a casino to recommend.
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eyesheadbodymouth
Feefs4Level 20
3.2AverageCopiedthreadicon-check-white
Interesting casino with engaging games. The players from my country are accommodated too
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bodyheadeyesmouth
Balona10000account-cancelSuspended
5ExcellentCopiedthreadicon-check-white

Cool graphics

This casino has awesome graphics, games and a really cool overall look. Nice signup bonus too. 
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bodyheadeyesmouth
pingvinasLevel 38
4Very GoodCopiedthreadicon-check-white
Very nice Ice casino with good welcome promotions.Good games variety.
Replyicon-thumb-upHelpful  (12)report iconReport
bodyheadeyesmouth
JodafunCopiedthreadicon-check-whiteLevel 23

Thx for the review  did you have any luck defrosting some winnings? 🤭

Goodluck have fun 

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bodyheadeyesmouth
Elesde83Level 8
1TerribleCopiedthreadicon-check-white

bad, unfriendly

MarleenSupport operatorHello. I'm trying to get the no deposit bonus that you get automatically after activation. Unfortunately nothing is happening yetNobody there?Hello!22:38Please give me some time to check the information.22:38HigerneThanks for waiting. In order to receive this bonus, your account must be registered with an affiliate site. Please send me the link and screenshot from the website where you saw this offer.22:40grafik.png (36.7 KB)https://ice-casino.de/promo-codes/I'm checking your account. Wait a minute, please. 22:42 here you go. I don't think it says anything with a partner page, at least nothing was found there. Thanks for waiting. This is not an affiliate site. This is our website. Unfortunately the bonus is not available for you.22:45ok why? What condition am I not fulfilling? To get the bonus, the account should be registered with an affiliate site. However, you sent the screenshot and link from our website.22:47Free Spins Info No Deposit Bonus InfoIn order to receive this bonus you need to register online at Ice Casino and verify your phone number.To activate the free spins you need to choose a slot that qualifies for the bonus. The free spins are then automatically activated. The bonus amount depends on how much you win during the free spins. All winnings are added to your bonus balance. You have three days to clear the bonus, which has to be wagered three times. The maximum bonus amount is 25 euros. Well, that's what I thought when I read your reviews Leave the rating in there!!! NODEP IS IT STATED THAT THE NODEP BONUS HAS TO BE LINKED TO PARTNER SITES!
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Bonus Offers

United States flagUnited StatesChange icon arrow down

Casino Welcome Package

BonusMin. depositWageringGamesAvailabilityCode
United StatesAvailable for United States
alert icon

There are no welcome bonuses available for United States.

United StatesNot Available for United States
120% + 120 FS
₱250
40xB
Games:All except selected games (FS - Big Bass Bonanza)
Upon sign upicon-chevron-up-dark
No code required
icon-info-outline
The welcome bonus is not valid for United States.
120% + 150 FS
₸3,000
40xB
Games:All except selected games (FS - Joker Stoker)
Upon sign upicon-chevron-up-dark
No code required
icon-info-outline
The welcome bonus is not valid for United States.
120% + 120 FS
NOK200
40xB
Games:All except selected games (FS - Big Bass Bonanza)
Upon sign upicon-chevron-up-dark
No code required
icon-info-outline
The welcome bonus is not valid for United States.
Show 12 more

Ice Casino VIP (Loyalty) Program

Qualifying & Joining Conditions

  • Upon accumulating 50000 points.

Exclusive Member Benefits

1UP TO90% Reload Bonus
2UP TO12% Cashback
3Birthday Gift
4Improved Credits Exchange Rates

Loyalty Program

Each €10 spent in Ice Casino games (except for Live casino) will bring players 1 complimentary point. These points can be converted into real money in their profile. The total amount of the points accumulated during the time players spent at Ice Casino corresponds a particular level and status of their Loyalty Program.

Ice Casino VIP Program

Ice Casino Desktop VIP Program

Casino Details

General Info

Established
Dec 15, 2021
License (jurisdiction)
Curacaoinfo
Certified by
eCOGRA logoinfo
GamCare logoinfo
GambleAware logoinfo
Gamblers Anonymous logoinfo
VPN-friendly casino
not availableNo, this casino doesn’t allow VPN usage
Casino Platforms & Connectivity
Instant Play, Live Dealer, Mobile, Mobile App, Mobile Web, Telegram
Available languages
EnglishEnglishSpanishSpanishGermanGermanGreekGreekRussianRussianPortuguesePortugueseJapaneseJapanesePolishPolishFrenchFrenchBulgarianBulgarianChineseChineseHungarianHungarianRomanianRomanian

Ice Casino Mobile app

icon-androidAndroidavailableicon-iosiOSavailable

Available Game Types (10)

icon-baccarat
Baccarat
Live
icon-bingo
Bingo
icon-blackjack
Blackjack
Live
icon-slots
Slots
icon-craps
Craps
Live
icon-keno
Keno
icon-roulette
Roulette
Live
icon-scratch-cards
Scratch Cards
icon-table-games
Table Games
Live
icon-video-poker
Video Poker

Software Providers (75)

Pragmatic Play logo1spin4win logo1X2 Gaming logo4ThePlayer logo7Mojos logoAmatic Industries logoAmigo Gaming logoAmusnet Interactive logoApparat Gaming logoArcadem logoAtomic Slot Lab logoAvatarUX logo
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Banking
MethodDepositWithdrawal

AstroPay LogoAstroPay

icon-checkicon-check

Binance Pay LogoBinance Pay

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Bitcoin LogoBitcoin

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Dana Pay LogoDana Pay

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Dogecoin LogoDogecoin

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ePay.bg LogoePay.bg

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Ethereum LogoEthereum

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GCash LogoGCash

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GoPay LogoGoPay

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GrabPay LogoGrabPay

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Interac LogoInterac

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Jeton LogoJeton

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Litecoin LogoLitecoin

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Maestro LogoMaestro

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MasterCard LogoMasterCard

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Maya LogoMaya

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MiFinity LogoMiFinity

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MoMo Wallet LogoMoMo Wallet

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Neteller LogoNeteller

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Pix LogoPix

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RedCompra LogoRedCompra

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Skrill LogoSkrill

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Tether Wallet LogoTether Wallet

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Tron LogoTron

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UPI LogoUPI

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USDC LogoUSDC

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Visa LogoVisa

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Wire Transfer LogoWire Transfer

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Currencies
EUR, USD, BGN, BRL, CAD, CHF, CZK, DKK, JPY, NOK, NZD, PLN, RON, SEK, ARS, MXN, HUF, INR, THB, PEN, VND, CLP, COP, KZT, PHP
Minimum deposit
€10
Minimum withdrawal
€10
Withdrawal limits
€30000 per month
Withdrawal pending timeicon-info-outline
Credit cards 4 - 5 business days
Crypto Wallet 0 - 24 business days
Ewallets 0 - 24 business hours
Wire Transfer 2 - 3 business days

Support

Live Chat
availableAvailable in
English
Email
Global:support@icecasino.com
Global: complaints@icecasino.com
Phone number
not availableNone

Responsible Gambling Tools

availableAvailable Tools
Self-Exclusion
not availableUnavailable Tools
Deposit LimitsLoss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsTime OutWithdrawal Lock

Additional Info

Affiliate Program
V Partners
Restricted countries
  • Afghanistan
  • American Samoa
  • Aruba
  • Australia
  • Belgium
  • Brazil
  • Curacao
  • Cyprus
  • Czech Republic
  • Democratic People's Republic of Korea
  • Ethiopia
  • France
Show more

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RatingCountryCurrencyLanguageEstablishedFree BonusFirst DepositGamesMin DepositMin WithdrawalMobile app
Ice Casino logo
Ice Casino
icon-star3.7
not availableUnited States
availableUSD
availableEnglish
2021
-
-
Baccarat, Bingo, Blackjack, Slots+6
€10
€10
icon-iosicon-android
icon-star3.7
availableUnited States
not availableUSD
availableEnglish
2013
-
150% + 100 FS
Baccarat, Bingo, Blackjack, Slots+15
₿0.0001
₿0.00035
icon-iosicon-android
icon-star0
availableUnited States
availableUSD
availableEnglish
2014
-
200%
Baccarat, Bingo, Blackjack, Slots+6
$25
$25
not available
icon-star3.8
availableUnited States
availableUSD
availableEnglish
2026
100 FS
120% + 75 FS
Baccarat, Bingo, Blackjack, Slots+12
$20
$20
icon-iosicon-android

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Iulian Zalaru
Reviewed & fact-checked by Iulian Zalaru
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Iulian Zalaru

Data Entry Team Leader
  • Over 2 years of experience in the gambling industry.
  • Researched and uploaded over 2.000 casino games to the website;
  • Assessed the accuracy of more than 5.000 casino games;
  • Coordinated and documented over 20,000 data updates across casino games, guides, and land-based casino information.
  • Oversaw and maintained large-scale project tracking to ensure timely and accurate content delivery.
  • Has a Bachelor's Degree in Psychology from Spiru Haret University.
Last reviewed on Feb 11, 2026icon-info-outline

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