United StatesThis casino does not accept players from US. Try these casinos instead:

Casino Mate Review

3.7
Very Good (111)
United StatesUnited States is not accepted

Player Reviews

3.7Very Good
111 votes
  • Terrible11 votes1
  • Poor11 votes2
  • Average29 votes3
  • Very Good29 votes4
  • Excellent31 votes5
Ratings by Criteria(559 votes)
  • Casino Fairnessinfo icon107 votes3.5
  • Withdrawal Credibilityinfo icon110 votes3.4
  • Promotions & Bonusesinfo icon117 votes3.4
  • Gaming Experienceinfo icon113 votes3.6
  • Support Professionalisminfo icon112 votes3.5

Rating

Country

27 Reviews

Show rating-only comments

Hide rating-only comments

Relevant
bodyheadeyesmouth
Linkyd00saccount-cancelSuspended
1TerribleCopiedthreadicon-check-white

Contradictory

I found this casino quite contradictory to be honest. I'm not sure if they advertise one thing and only after you're registered you find it's only for certain countries, currencies and methods? If I read a minimum deposit, a certain deposit method etc before registering then I expect that I'll be able to do that after registration. I'm not sure if it's false advertising to gather new participation or what but how can we trust casinos when it's not clear from the start? Please read before registering.
Replyicon-thumb-upHelpful  report iconReport
bodyheadeyesmouth
pingvinasLevel 38
3AverageCopiedthreadicon-check-white
Access denied-write in Casino Mate website.I tried few times.
Replyicon-thumb-upHelpful  (6)report iconReport
bodymoutheyeshead
SvenjamLevel 40
3.4AverageCopiedthreadicon-check-white
Casino mate has a 100% first deposit bonus with 20er wager freespins with a minimum deposit from 20€. The games are good but not my favorites. 
Replyicon-thumb-upHelpful  (1)report iconReport
bodyheadeyesmouth
awormaccount-cancelSuspended
1.6PoorCopiedthreadicon-check-white

opinion

contrary to the information, this casino does not accept and does not provide services to players from my region
Replyicon-thumb-upHelpful  (3)report iconReport
body
ClaudiuRCopiedthreadicon-check-whiteaccount-checkCommunity Expert

Hello @aworm !

Thank you for your comment,

We've further checked this issue with the casino management team and it seems like Polish people can create an account and play at this casino but they cannot redeem the bonus.

Hope this information helps you.

Regards,
​​​​​​​ClaudiuR

Replyicon-thumb-upHelpful  (2)report iconReport
Previous reviews by aworm
  • 1.6Jan 25, 2023Copiedthreadicon-check-white
  • body
    ClaudiuRCopiedthreadicon-check-whiteaccount-checkCommunity Expert

    Hello @aworm !

    Thank you for your comment,

    We've further checked this issue with the casino management team and it seems like Polish people can create an account and play at this casino but they cannot redeem the bonus.

    Hope this information helps you.

    Regards,
    ​​​​​​​ClaudiuR

    Replyicon-thumb-upHelpful  (2)report iconReport
bodyheadeyesmouth
Leo147account-cancelSuspended
3AverageCopiedthreadicon-check-white

This casino is not avalaible in my ...

This casino is not avalaible in my country or in my telephone.
Replyicon-thumb-upHelpful  report iconReport
body
StefanHCopiedthreadicon-check-whiteaccount-checkJunior Community Manager

Hi @Leo147,


Thanks for your review.


Please note that the casino's representative confirmed that players from Ukraine are not restricted from registering and playing at Casino Mate.


We kindly suggest you make sure you are not using a VPN or an Adblocker when trying to register. 


Hope this helps.


Have a lovely day!


Regards,

Stefan

Replyicon-thumb-upHelpful  (2)report iconReport
bodyheadeyesmouth
samasuLevel 29Uruguay
3.6Very GoodCopiedthreadicon-check-white

Sometimes there are some game glitc...

Sometimes there are some game glitches but other than that nothing bad to say. Would love even more if they introduced BGaming slots and if you could search via provider on mobile platform
Replyicon-thumb-upHelpful  (3)report iconReport
bodyheadeyesmouth
barbellaccount-cancelSuspended
3.3AverageCopiedthreadicon-check-white

I played here a long time ago. I fo...

I played here a long time ago. I forgot about this casino. There promotions are "ok" not great. Maybe if they have other promotions i don't forget about this casino. Casino looks ok with lots of different games. I AM not sure if i ever made a withdrawal OR needed support so i can not say something about that.
Replyicon-thumb-upHelpful  (5)report iconReport
bodyheadeyesmouth
aca293Level 35Portugal
3AverageCopiedthreadicon-check-white

I can not finished my registration ...

I can not finished my registration because, in the first page of the registration form, when have to insert the country, in the country list available, from Paraguai jumps to Russia, no Portugal so i guess it is unauthorised.
Replyicon-thumb-upHelpful  (11)report iconReport
bodyheadeyesmouth
reefa182Level 11Australia
4Very GoodCopiedthreadicon-check-white

I like it, I don't know why it says...

I like it, I don't know why it says Australia's are not allowed cause I'm in Australia and I play it all the time without a VPN up too just 6 weeks ago when I banned myself due too intoxication
Replyicon-thumb-upHelpful  (3)report iconReport
bodyheadeyesmouth
Emmz8871Level 12
5ExcellentCopiedthreadicon-check-white

Ok, for me and my experience with C...

Ok, for me and my experience with Casino-Mate over the years of playing have been AWESOME AND SUPER FUN!
Replyicon-thumb-upHelpful  (4)report iconReport
bodyheadeyesmouth
LinusLevel 19Austria
3.5Very GoodCopiedthreadicon-check-white

In addition to the welcome bonus, w...

In addition to the welcome bonus, which is quite good except for the high sales requirements, Casino Mate also offers constantly attractive bonus offers. The selection of slot now includes some providers and are to be tried out in the demo mode. The software runs quickly and without jerking. Only when playing fun, the software ends after a while, which is quite annoying. I hope that it doesn't happen in the real money game, because in the trial game it happened during the free spins and once when I made a high profit, which was then not counted by stopping. can be selected according to providers.
Replyicon-thumb-upHelpful  (2)report iconReport
bodyheadeyesmouth
George0402Level 6Australia
2PoorCopiedthreadicon-check-white

This casino have a terrible attitud...

This casino have a terrible attitude. You can play a game for ages without pays, and when I have tried withdrawing the last couple of time, the site suddenly had an error. I will not be playing here again
Replyicon-thumb-upHelpful  (2)report iconReport
Previous reviews by George0402
  • 2Oct 25, 2018Copiedthreadicon-check-white
    Show
    This site has my fav game on it but they are very tight on free spins or bonuses. Have had difficulty trying to withdraw a fair few times of late. Staff are disgusting, they need to be taught some manners and bonus credits and spins are such an effort for them. Thumbs down
    Replyicon-thumb-upHelpful  
RebeccaCopiedthreadicon-check-whiteAustralia

The casino is ok.. the staff are ar...

The casino is ok.. the staff are arrogant, rude, nasty sometimes even. They’ve made me want to close my CM Account so many times just by their crappy attitudes
Replyicon-thumb-upHelpful  (1)report iconReport
bodyheadeyesmouth
nutzagLevel 6Romania
3.8Very GoodCopiedthreadicon-check-white

They are very big site and offe...

They are very big site and offering a high stake bonus
Replyicon-thumb-upHelpful  (1)report iconReport
bodyheadeyesmouth
swanniegirlLevel 6Australia
2.8AverageCopiedthreadicon-check-white

Have deposited numerous times and m...

Have deposited numerous times and made maybe 2 smallish withdrawals nothing over $400.They have some good promos if your prepared to deposit, but some arrogant staff (theres lovely ones that compensate for them though) i dont like being told im not entitled to any bonuses and i should count myself lucky that i had made a withdrawal (mind you it was months ago) like that it was an uncommon thing for it to happen.As i mentioned it wasnt a jackpot i won!!The range of games is good, i enjoy microgaming so thats what keeps bringing me back here. The name 'casino mate' has nothing to do with it being Australian, which was what caught me initally. Withdrawals could be faster too, although told that ewallets such as skrill/neteller are instant they can take 3 days! tHe downloadable version is okk...but choppy, alot! could do with an update.all in all, i still put money into this place..even though after losing it i question why
Replyicon-thumb-upHelpful  (4)report iconReport
bodyheadeyesmouth
satsukoCopiedthreadicon-check-whiteLevel 10Japan

Casino Mate is one of Microgaming s...

Casino Mate is one of Microgaming software group. But there are few tournaments. I love to join in the tournaments so I cannot be satisfy with this casino. And unfortunately Casino Mate does not have no deposit bonus. If you want to try this casino, you need deposit or win in the tournament and get a prize. I do not have any promotions from this casino. This is the reason why I do not highly recommend you this casino.
Replyicon-thumb-upHelpful  report iconReport
MoiraCopiedthreadicon-check-whiteNew Zealand

I am not happy with the withdrawal ...

I am not happy with the withdrawal process for this casino, When I signed up one of the things that appealed to me was the promise to make payments instant when withdrawn from accounts. So when I did go to withdraw funds from my account this was proven not to be so and even a very frustrating process. My first attempt to withdraw was thwarted by the fact that I had been depositing through online banking. I have a visa debit card but I was unable to use this to deposit my banks policy. What I did not know at the time is though I could not deposit from this card I could receive payments into it. So I contacted the casino banking department to help with my withdrawal and after a day of providing my identification documents as requested I didn't hear back from them regarding the status of my withdrwal. So I went onto the online chat and asked for assistance then and some person there said I needed to join Nettler to get my funds. This was very annoying because I would have had to pay money to this group before I could get any assistance. So I went back to the chat live and then got informed I may be able to register my visa debit card even though it doesn't allow deposits it will accept payments from the casino I just needed to register my card. Well that was done and yes I finally thought I was getting somewhere and that I was finally going to be able to withdraw funds. So I lodge my withdrawal and then I receive an email saying that the withdrawal is pending a 24 hour reverse withdrawal criteria. Well being new to this sort of thing I wait out the 24 hour period and still had not heard from the casino regarding this matter. So back to the online chat service and then I am informed that the withdrawal was still pending a 24 hour waiting time ???? So when I informed the operator that this had already lapsed I was then told that I would hear back from them within 24 hours as that department was not working at the time and when they process the payment it will take from 4 days plus to get to my bank account. What I can say is that if funds are put into my bank it only takes an hour for the funds to be available. So what I am guessing from this casino is that they actually won't release funds for another 4 days. I can only assume that though because no one has gotten back to me since then. So frustrating
Replyicon-thumb-upHelpful  report iconReport
bodyheadeyesmouth
VanilipasLevel 21
4.4Very GoodCopiedthreadicon-check-white

So i made my first deposit here wit...

So i made my first deposit here with welcome bonus. Lost it very quickly but in adittion i hade some free spins on games of thrones 15 lines and got big win and after free spins had 100eur. So i started to play my favorite game Immortal Romance with 60cents per spin and got 4 wilds at wild desire feuture and i had 950 eur after this. This is my biggest win with such amount per spin ever! But after wagering my bonsu i had just 200eur. So i asked to withdraw and got money in two days. So i changed my opinion about this casino. I will never forget this one:)
Replyicon-thumb-upHelpful  (2)report iconReport
Previous reviews by Vanilipas
  • 4.4Feb 14, 2016Copiedthreadicon-check-white
    Show
    Casino Mate dont suggest no deposit bonus at the moment. they was giving 20 free spins but its expired. So i was lite to use them:( They seems to be nice casino, using my favourite microgaming games but i dont wanna to deposit here because of the many negative comments. Maybe if they will send me by email interesting offer i will think about ot:)
    Replyicon-thumb-upHelpful  
bodyheadeyesmouth
kumachan1712Level 11Japan
3.8Very GoodCopiedthreadicon-check-white

Casino Mate is not bad casino I hav...

Casino Mate is not bad casino I have experience through. First I just want sign-up bonus and I played at that time. But the time passed Casino Mate send me a mail that give me a free bonus. I was happy. Casino Mate is using Microgaming software. There are over 500 games. You can find your favorite games in this casino I trust.
Replyicon-thumb-upHelpful  report iconReport
bodyheadeyesmouth
michelle1711Copiedthreadicon-check-whiteLevel 2New Zealand

Tried depositing various ways but c...

Tried depositing various ways but could not for some reason. Emailed and asked live chat with no help. Probably won't try again..
Replyicon-thumb-upHelpful  (1)report iconReport
Show 7 more
Share your opinion about this casino!
icon-trusted
Your trust is our concern,

so businesses can’t pay to alter or remove their reviews.

Learn more

Bonus Offers

United States flagUnited StatesChange icon arrow down

Casino Welcome Package

BonusMin. depositWageringGamesAvailabilityCode
No welcome bonuses

Recurring Casino Bonuses

BonusMin. depositWageringGamesAvailabilityCode
40%
$20
40xB
Games:All except selected games
Mondaysicon-chevron-up-dark
No code required
25%
$20
40xB
Games:All except selected games
Onceicon-chevron-up-dark
No code required
50%
$150
40xB
Games:All except selected games
Onceicon-chevron-up-dark
No code required
40%
$20
40xB
Games:All except selected games
Weekendsicon-chevron-up-dark
No code required
40 FS
$20
40xB
Games:Dragon Pearls
Weekendsicon-chevron-up-dark
No code required
30% + 20 FS
$20
40xB
Games:All except selected games (FS - King of Kings)
Weekendsicon-chevron-up-dark
No code required

Casino Mate VIP (Loyalty) Program

VIP Program: Undisclosed

Unfortunately, we couldn't find any information about the VIP program of Casino Mate yet.

Casino Details

General Info

Established
Jan 01, 2003
License (jurisdiction)
Curacaoinfo
Certified by
Gambling Therapy logoinfo
VPN-friendly casino
not availableNo, this casino doesn’t allow VPN usage
Casino Platforms & Connectivity
Instant Play, Live Dealer, Mobile, Mobile Web
Available languages
EnglishEnglish

Casino Mate Mobile app

icon-androidAndroidnot availableicon-iosiOSnot available

Available Game Types (9)

icon-baccarat
Baccarat
Live
icon-bingo
Bingo
icon-blackjack
Blackjack
Live
icon-slots
Slots
icon-keno
Keno
icon-roulette
Roulette
Live
icon-scratch-cards
Scratch Cards
icon-table-games
Table Games
Live
icon-video-poker
Video Poker

Software Providers (26)

BetSoft logo1spin4win logoBGaming logoBooming Games logoBooongo logoEvolution logoFunky Games logoG Games logoHabanero logoMascot Gaming logoPlatipus Gaming logoPlayson logo
Show more
Banking
MethodDepositWithdrawal

Bitcoin LogoBitcoin

icon-checkicon-check

Bitcoin Cash LogoBitcoin Cash

icon-checkicon-check

Cash to Code LogoCash to Code

icon-checkicon-check

CASHlib LogoCASHlib

icon-checkicon-check

Dogecoin LogoDogecoin

icon-checkicon-check

Ethereum LogoEthereum

icon-checkicon-check

Instadebit LogoInstadebit

icon-checkicon-check

Interac LogoInterac

icon-checkicon-check

MasterCard LogoMasterCard

icon-checkicon-check

Neosurf LogoNeosurf

icon-checkicon-check

Neteller LogoNeteller

icon-checkicon-check

Payz LogoPayz

icon-checkicon-check

Tether Wallet LogoTether Wallet

icon-checkicon-check

USDC LogoUSDC

icon-checkicon-check

Visa LogoVisa

icon-checkicon-check

Wire Transfer LogoWire Transfer

icon-checkicon-check
Currencies
EUR, CAD, NZD
Minimum deposit
€10
Minimum withdrawal
€100
Withdrawal limits
€10000 per week
Withdrawal pending timeicon-info-outline
Ewallets 0 - 24 business hours
Wire Transfer 3 - 5 business days

Support

Live Chat
availableAvailable in
English
Email
Global:CMSupport@casino-mate.com
Global:CMbanking@casino-mate.com
Phone number
Global:General: +1 800-006-285
New Zealand:+64 080-045-1134

Responsible Gambling Tools

availableAvailable Tools
Deposit LimitsSelf-ExclusionTime Out
not availableUnavailable Tools
Loss LimitsReality ChecksSelf-Assessment TestsSession LimitsStake LimitsWithdrawal Lock

Additional Info

Affiliate Program
Jacked Affiliates
Restricted countries
  • American Samoa
  • Andorra
  • Angola
  • Armenia
  • Australia
  • Azerbaijan
  • Belgium
  • Bulgaria
  • Burkina Faso
  • Cambodia
  • Christmas Island
  • Congo
Show more

Compare Casino Mate with Other Casinos

MrO Casino logo
MrO Casino
3.9
Ritz Slots Casino logo
Ritz Slots Casino
3.5
Goat Spins Casino logo
Goat Spins Casino
3.8
Eternal Slots Casino logo
Eternal Slots Casino
3.8
UpTown Aces Casino logo
UpTown Aces Casino
3.8
Wild.io Casino logo
Wild.io Casino
3.7
CasinoMax logo
CasinoMax
3.8
Red Stag Casino logo
Red Stag Casino
3.9
Slot Bunny Casino logo
Slot Bunny Casino
3.8
Everygame Casino logo
Everygame Casino
3.9
icon-plus-2Add Casino to compare
RatingCountryCurrencyLanguageEstablishedFree BonusFirst DepositGamesMin DepositMin WithdrawalMobile app
Casino Mate logo
Casino Mate
icon-star3.7
not availableUnited States
not availableUSD
availableEnglish
2002
-
-
Baccarat, Bingo, Blackjack, Slots+5
€10
€100
not available
icon-star3.7
availableUnited States
not availableUSD
availableEnglish
2013
-
150% + 100 FS
Baccarat, Bingo, Blackjack, Slots+15
₿0.0001
₿0.00035
icon-iosicon-android
icon-star0
availableUnited States
availableUSD
availableEnglish
2014
-
200%
Baccarat, Bingo, Blackjack, Slots+6
$25
$25
not available
icon-star3.8
availableUnited States
availableUSD
availableEnglish
2026
100 FS
120% + 75 FS
Baccarat, Bingo, Blackjack, Slots+12
$20
$20
icon-iosicon-android

Sister Casinos

Stellar Spins logo
Stellar Spins
United States3.8Very Good (14)
Jun 01, 2019
125%+40 FS First Deposit Bonus
Restricted
House of Jack Casino logo
House of Jack Casino
United States3.9Very Good (95)
Apr 30, 2017
100% + 200 FS First Deposit Bonus
Restricted

Casino Mate Q&As

Got questions about Casino Mate?

Ask a Question
Patrik Turlea
Reviewed & fact-checked by Patrik Turlea
body

Patrik Turlea

Game Expert
  • Email icon
  • Over 1 year of experience in the gambling industry;
  • Published & reviewed 4.000+ casino games, ensuring accuracy;
  • Strong grasp of casino games & mechanics;
  • Holds a Bachelor’s Degree from UCECOM Spiru Haret.
Last reviewed on Jan 30, 2026icon-info-outline

Our team is committed to offering you accurate and reliable content. We examine and fact-check the information shared to ensure its precision. For more details on our verification process, visit our help page or Let us know if you found an error.

Share your experience at Casino Mate

Rate your overall experience

Write a review (optional)50Characters left

Upload Images
(Upload up to 5 images)
icon cards star

Rate individual casino elements like fairness and bonuses (optional)

  • icon-info-outlineCasino Fairness
  • icon-info-outlineWithdrawal Credibility
  • icon-info-outlinePromotions & Bonuses
  • icon-info-outlineGaming Experience
  • icon-info-outlineSupport Professionalism
Leave a quality review. Each helpful vote earns youicon star 350 XP & icon coins50 Coins. Learn More

Write a genuine, helpful review and get rewarded – here’s how: every time another user marks your review as helpful, you earn 350 XP and 50 Coins. Share real details about your experience at the casino to help other players. We review all submissions to keep Chipy.com helpful and honest.

POSTING GUIDELINESHOW TO WRITE A HELPFUL REVIEW

Thank you!

Your review was successfully posted.

icon-arrow-up