Player Reviews
- Excellent13 votes5
- Very Good23 votes4
- Average24 votes3
- Poor7 votes2
- Terrible16 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)General Summary:
Reviews are mixed. Several users praise the casino for fast payouts, a wide variety of games and acceptance of cryptocurrencies, and some mention positive signup or no-deposit bonuses. At the same time multiple reviewers report repeated problems with bonus activation or bonuses being removed mid-play, withdrawal cancellations or confusing verification requirements, and poor customer support. Other issues mentioned include site navigation problems, games booting/disconnecting, and email spam.
What Players Like:
- Fast deposit/withdrawal processing (some users report withdrawals within 10–30 minutes or under an hour).
- Wide variety of games and multiple providers (several users explicitly name bgaming and booming).
- Acceptance of cryptocurrencies such as Bitcoin and Litecoin.
- Some users report positive signup/no-deposit bonuses and promotions (examples mentioned: POWER60, CHIPY, free spins).
- Platform described by some as user-friendly, with no lag while playing.
What Players Don't Like:
- Customer support reported as rude, unhelpful, slow, disconnecting, or failing to respond in multiple reviews.
- Bonus issues: codes not activating, bonuses disappearing or being removed during gameplay, and difficulty redeeming advertised offers.
- Verification and withdrawal problems: uploaded documents ignored, phone verification failures, requests for a "verification deposit," canceled withdrawals, and conflicting information about withdrawal minimums/maximums.
- Users report receiving large volumes of promotional emails/spam from the site.
- Site and game issues reported by some users: navigation challenges, games booting out or disconnecting, complaints about fixed-bet mechanics, and too many sports options for some players.
Country




Too long waiting on KYC
Overall casino is good, easy to make those bonuEs, Good rtp, good games. Only the problem is KYC like with every other casino, the kyc proccess is purposefully long, so you gamble your winning before you can actually withdrawal. My recomendation:
adrenalinr staff, make your kyc automatically. Automate that proccess like everyother casino. Im still waiting for my kyc, did security deposit, uploaded the ids and pictures right away but still waiting.. really bad waiting time.




They are scammers.
My experiences here with this casino are quite honestly such that at first glance everything looks great, that they have good bonuses and it's just a very profitable casino and a great chance to win, yes I thought so too, but the reality is completely different, it just happened to me that I withdrew money and then I played another deposit, that I deposited money and suddenly 50 euros just disappeared from my account while playing, you just lost it, no one explained it to me!! Then when I took part in the competition for 100 free spins a few days ago and I was among the winners, they simply didn't give me any reward, they simply didn't give me a prize, you try to win the competition and when you win, no one talks to anyone, support, not even the manager, no one, just no one was interested in helping me and this really seems like a big letdown to me, everything that happened, so I say at first glance it looks like a great casino but the reality is completely different!

Hi Alexandra1102,
Hope you are well and safe,
Upon checking your account, we found that you played with the 100% deposit bonus + 100 free spins on a deposit of €39.82. The deposit bonus and free spins are processed separately, and you should activate the free spins after you finish playing with the deposit bonus.
When you started to play with the deposit bonus, you also activated the free spins, combining the two promotions. Winnings from the free spins were €2.40, and since the promotions were combined, these winnings became part of the bonus. After you completed the wagering requirements for your bonus, the system automatically removed the bonus amount of €39.82, leaving €7.82 in winnings on your balance.
https://www.casinoadrenaline.com/bonus-terms
1.19 Bonus amount will be removed automatically once the wagering is complete.
Please be advised that when using a bonus that includes additional free spins, the free spins are processed as a separate bonus and should be used after finishing the deposit bonus.
Since you were not familiar with this rule and combined the promotions by activating the free spins along with the deposit bonus, I have made an exception and processed another 100 free spins for your account.
Please log in to your account and enjoy the free spins.
Good luck!
Kind Regards
George Moore
Casino Adrenaline Management




I wish I could give it lower because that's what it deserves
Man, I've been reading some reviews on here and they're all right. I was just playing and I did the 150 bonus. I still had like 50 bucks in there and right out of nowhere they come and take all of it but $.60 how is that considered even part of a bonus when they remove it during gameplay it should be at the end that's a scam and should be illegal because they're knowingly doing it and have their system rigged to work that way. I've seen some stuff before, but thats just wrong. The worst part is they know it and they keep doing it. I know they say our system. Well, who made the system work that way you guys did I'm gonna file a complaint about this because enough is enough. Leave me with $.60.

Hi MTTYICE,
Hope you are well and safe,
Unfortunately, we haven't received the requested valid login information, which means we're unable to access your account and provide a thorough response to your complaint.
Looking into your account would help us gather more information about the issue you mentioned. However, without the necessary details, it's challenging for us to address your concerns effectively. It's important for us to have the opportunity to investigate and provide evidence regarding your complaint, not just for you but also for other visitors who may have similar concerns.
If you're willing to provide your login information with the site administrator further details, we'd be more than happy to assist you further.
Thank you for your understanding and patience. Please don't hesitate to reach out if you have any questions or concerns.
Kind Regards
George Moore
Casino Adrenaline Management




Deceptive and misleading service
I signed up and took 100 free spin bonus, which I neted $40 that had to be turned into $1600 for $50 cash out. That was bad enough then I went to fill out my general profile information for verification. It's funny how they'll let people from the US play, but you can't select the United States under the country list. So I contact support they told me I didn't have to do verification and to skip it and just submit verification deposit. I even reiterated to the guy that I was from the United States. He said it was fine and that after I made my deposit, I could play on it. But just not the $50 for withdrawl. So I tried to withdraw several times they kept on rejecting me then I get an email saying I have to provide all that information that I was told I didn't have to That's considered deceptive and knowingly trying to defraud somebody for financial gain. Your customer service agents don't know squat. That guy should be fired for one and you guys tell me to be patient. I don't have patience for stupidity. Nor do I have a problem contacting your licensing authority. And also yes, they do take away the deposit bonus right out of nowhere in the middle of gameplay that's pretty fishy right there because they try to leave you almost with nothing so you don't have a chance. I do have verifiable proof of my conversation with your agents and they're deceptive ways

Hi Ferris1,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
Upon reviewing your account, we found that you generated winnings from one of our welcome bonuses on 27th November. Every bonus has its own rules, and for this particular one the requirements were 40x wagering and a $50 max cashout limit.
After completing the wagering requirements, you submitted a withdrawal request. However, the request was rejected due to the need for account verification, as we detected something suspicious associated with your account. You were correctly informed that in order to proceed with the withdrawal, you needed to make a verification deposit, but you also needed to successfully complete the account verification process itself. This was the reason your next two withdrawal requests were also rejected. In the meantime, while your withdrawal was pending, the deposit was lost through gameplay.
As soon as we received your documents, your account was successfully verified. Additionally, as we can see, you were able to withdraw your winnings on the same day.
Regarding your complaint about communication with our support team, we sincerely apologize for the misunderstanding. Although the request for a verification deposit was valid, it should have been clearly explained that account verification approval was required as well. We will provide additional training to improve communication and ensure clarity in future interactions.
Thank you for your understanding, and we apologize for the inconvenience!
Kind Regards
George Moore
Casino Adrenaline Management




Ummmm what?
I am failing to understand how a casino can offer a match bonus, in this case 200%, and then scrub the funds from your balance mid game because you have depleted your original deposit amount while gambling.
Why offer a bonus? what could the purpose of offering the bonus be in such a case other than to bait you into depositing while lowering the payout options for the player.
Sure, it's in the T&Cs, but it isn't on the mailer and if you play at other online casinos that are not as shady as this, you wouldn't expect it to be practice.
This casino sucks dog d@&k.
Casino Adrenaline, enjoy the $10 deposit ya theiving rats.

Hi BirdsAintReal,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
Upon reviewing your account, we found that you played with one of our deposit bonuses with low wagering requirements. After you fulfilled the wagering requirements, the system automatically removed the bonus amount.
https://www.casinoadrenaline.com/bonus-terms
1.19 Bonus amount will be removed automatically once the wagering is complete.
We understand your point of view regarding the automatic removal of the bonus amount, but this is how the system is designed to work at Casino Adrenaline.
After further reviewing your account, and considering the fact that your winnings were almost the same as the bonus amount that was removed after completing the wagering requirements, I have added a free chip to your account.
Please log in to your account and play with the free chip.
Thank you for your understanding, and we apologize for the inconvenience!
Kind Regards
George Moore
Casino Adrenaline Management




What a joke of a site
After making a dep on 150% match I never got any free spins like coupon said.You can't see any of the games pictures.Its the same way on my phone.Games booted me out meny times while playing.I tryed it and can't stand sites that have fixed bet.Thata not fair gaming at all.If I can't control what I bet then you guys cheat

Hi Cobra92064,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you have made deposits and played, but you have never used any deposit bonuses. We offer deposit bonuses with additional free spins, which are usually available only for the first deposit.
If you wish to use any bonus offer from our main site or from an email promotion, please check whether the bonus is attached to your deposit (deposit bonus) or if it is a redeemed bonus (free bonus). In case the desired bonus was not credited to your account, please contact our customer support team. In many of these cases, players are not eligible to claim the desired bonus, and the system automatically rejects it, displaying a message with the reason for denial or advising you to contact customer support for more information.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you.
Kind Regards
George Moore
Casino Adrenaline Management




Horrible casino- Deceptive
I recently opened up a an account here. With their NO DEPOSIT BONUS. After finishing up all the requirements I went to withdraw and it was canceled.
I proceeded as directed and message support. In which I was informed that the minimum to withdraw was $50, however the site lists the minimum wd $15 dollars. I proceeded as directed and submitted another withdrawal for $50 and again it was canceled.
I went back and asked them what was going on. They informed me that in order to have my withdrawal processed I would have to deposit a minimum of $15 for what they called a "VERIFICATION DEPOSIT". THEN the system would process it..
All while waiting for support I kept playing and got my balance up to $114 and submitted withdrawal again and again it was canceled however now the 114 was now just 50. So I messaged support and ask them what was going on they said the max cash out was for $50 and which I completely understood. But after all this sketchiness I wasn't willing to deposit the $15 and keep playing.
After reading the TOC it never says anything about anything they told me .

Hi Texasmania,
Hope you are well and safe,
Thank you for taking the time to share your feedback with us! We appreciate the opportunity to address your concerns regarding your recent experience.
Unfortunately, we can`t find any account with your login details, which prevents us from thoroughly reviewing your account and properly addressing your concerns.
Based on your review, we can conclude that you played with a free welcome promotion and made some winnings. If the maximum cashout limit for your bonus was $50, this means you were eligible to withdraw only $50. A verification deposit is mandatory if you win from a free promotion but have never made a deposit before. Depending on the currency you wish to use, the verification deposit can be $10 for all cryptocurrencies except Bitcoin, which requires a $15 deposit.
Please note that the verification deposit is also withdrawable along with your winnings. After making the verification deposit, you had two options:
Request a withdrawal for the $50 winnings and wait for it to be processed before playing with your deposit.
Withdraw both the winnings and the verification deposit together.
All in all, I’m unable to provide a precise answer to your review since there is no account at our Casino with your login information.
If you have any further questions or need assistance, we are always here to help.
Kind Regards
George Moore
Casino Adrenaline Management




No registered account
I have had an account here for quite some time though I never have deposited. I mostly play at RTG gaming casinos but was looking for a change. I thought I would give them a try seeing how I already had an account registered with them.
After logging in and researching what I needed to do to be verified. I uploaded all the required documents on site except for the verification of my phone number because I couldn't find a plus 1 for the USA.
So I contacted support through chat. Was given an email address to email said documents in I also wanted to update my email address from the one that I had registered with. So to play it safe I went back and deleted all the documents I uploaded on site and instead uploaded them and emailed them to the support address I was given and as instructed.
After getting all my documents uploaded and sent I get a reply email saying that my registered email was not in their system and that there was no such account in their system. Im thinking are you kidding me. I just got done logging in with said email. Went back logged in again with said email opened a chat session with a differant support person than the one who instructed me to email my documents in. After explaining what happened ,i was told by this chat agent that said email was not their system and that no such account existed.Give me a freaking break how the hell did I just log in with it if there's no such email registered in your system. The support agent just closed the chat session on me without explanation.
By this time I'm really concerned cuz I just sent in all of my documents photo front and back of my debit card my ID my most recent power and water bill.. so I logged in one last time went to my account which was listed with said email address my name everything all my information on there screenshot it went to chat uploaded and sent it to them. Said what's this if no account exist. Said that I no longer wanted to patronize their casino and closed the chat window with no further due.
I then uploaded screenshot and sent an email to the support address that first replied no such account existed after after getting all my documents I stressed my concern over the safety of the documents that I sent and that I would be watching closely and I would be documenting my experience in the surveys that I am now beginning to write
It looks to me like all they was interested in was getting my documents and then tell me there was no such account despite proving them wrong. Be warned this place is shady as hell and I regret even thinking about depositing there now let alone send my documents in ..
Be advised
I would avoid this place like the plague
Date of experience: November 05, 2024

Hi Keithh,
I hope this message finds you well and safe.
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your recent experience. Without this information, we're unable to fully investigate your complaint and provide a comprehensive response.
Having access to your account would allow us to gather the relevant details needed to address the issue you raised. Unfortunately, without this, it becomes difficult for us to resolve your concerns effectively. We believe it's important to thoroughly investigate and provide accurate information regarding your complaint, not just for your peace of mind but also to ensure transparency for other customers who may face similar issues.
We appreciate your understanding and cooperation in this matter.
Kind Regards
George Moore
Casino Adrenaline Management

Hi Keithh,
I hope this message finds you well and safe.
If you willing to share your log in information with us, please provide your log in information the site administartor.
Thank you in advance!
Kind Regards
George Moore
Casino Adrenaline Management




Nothing but problems
So this is the only casino I've got a lifetime net win from, but I absolutely would not recommend anyone to attempt to deposit with them.
I frequent Limitless, Extreme, Yabby, Pacific Spins, Brango, and Bonusblitz and Adrenaline is somehow linked so I tried to get established with them.
The initial sign-up and welcome was an average experience, even with the bonus being tiny and the website complicated to navigate. They list a first deposit bonus that was worth trying. Unfortunately, you can't click on anything to activate the code. When I manually enter the code it just says it was not activated. I decided to try again another day.
Well, my email was saturated with sign-up ads almost immediately after signing up with Adrenaline. Unfortunately, it was an invitation to sign up with Adrenaline. I was getting like 5: an hour all day long. It was advertising the welcome package I could not get to work. I kept trying to unsubscribe and reported spam on each message. I had a couple hundred emails from them with absolutely none being relevant to my account. Eventually, the emails stopped arriving.
So then I figured I would try making a deposit and try to attach the code before starting play. I accidentally deposited less than the required amount for the first deposit bonus. Great, I will never again have the chance to use that offer there. So I play with my clean deposit and decide to cashout and take the money somewhere more compatible with me.
Ballpark numbers, I deposited around $20 and requested around $50. The screen says I must click on the link in the email to confirm the payout. I have no email. I try to send a verification email. I can't get one to go through. I read through the terms, be payout without verifying the email. I try to find chat support. They don't have live chat. I search for a phone number. The phone system is in a foreign language. I emailed support from the email address that I can't get email from. 10 hours later no response. I emailed again with a CC to a second email address I have and requested that they communicate with me via that email to resolve the issue.
Less than an hour later I got a response from support on the second email with transaction details showing payment was transmitted. Sure enough, it was on the way. I wasn't able to resolve the email spam issue or the inability to receive appropriate emails. I ended up self-excluding in an attempt to make the signup invitations stop. They are going to just keep flooding my inbox and my spam no matter what and they won't send useful emails.
Yes, I came out ahead in dollar value but I don't expect to return.

Dear nkaiser101,
Hope you are well and safe,
Thank you for reaching out to us. We're sorry to hear about the issue you've encountered, and we appreciate you bringing it to our attention. In order for us to investigate and address this matter thoroughly, could you please provide us with the logging information related to the incident? Additionally, we would like to inquire whether this case has already been resolved or if you are still awaiting verification.
You can forward the logging information to site administrator. Rest assured, we are committed to resolving this matter and ensuring your satisfaction with our services.
Thank you for your cooperation, and we look forward to clarifying the status of this issue and resolving it for you.
Best Regards
George Moore
Casino Adrenaline Management




Unusable bonus
So I did this casino with a 200% match with no rules bonus coupon with a minimum of $30 deposit. Now to my great surprise as soon as I played through my $30 the bonus that they had added to my account magically disappeared leaving me with zero I still had credits on my account that I had planned on playing so I contacted their customer support and I was pretty much told that's just the way it is I'm screwed and what I like 50 free spins. I could not recommend this casino at all to anybody because their policy makes no sense how are you supposed to have a bonus if they take it away as soon as you play through what you deposited that to me is a big giant freaking scam and I can't believe they're still in business hopefully this helps somebody.

Hi Josh9413,
Hope you are well and safe,
Thank you for reaching out to us here! We're genuinely sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns.
Before we can provide a proper response to your review posted here, we would like to look into your account first. Checking what happened on your account would give us more information to reassess the whole situation. If there was any mistake on our side, please give us a chance to amend that mistake, or to refute it if there was no error.
You can share the login information with the site administrator.
Thank you for your cooperation, and we hope that we can effectively resolve your concerns.
Kind Regards
George Moore
Casino Adrenaline Mangement




@CasinoAdrenaline
Once I find out how to share with the administrator I will..




@CasinoAdrenaline
Why would you give a player bonus credits and then let the system take them away as soon as they hit their playthrough instead of deducting it during a withdrawal request? Especially when there isn't supposed to be playthrough requirement anyways because of no rules coupon..




its not the best.
to many sports options for my typical liking. navigating the site is slightly challenging and the win rate seemed low. The graphics are good, slot variety is alright once you find them. Support is a joke, I waited 20 minutes and got disconnected, tried again 10 minutes later, and disconnected again, i can't say that I'll be playing here again




Everything works perfectly, no lag, no reloading while playing, and even the platform is excellent.




No loyalty bonuses
I made several deposits to this casino and requested a bonus a few times in between them and was told every time that they didn't see and offers for me! I won't be playing at this casino ever again




Easy registration after email verification.Great bonuses and promotions,good games variety.




overall casino rating (*﹏*;)
This casino will certainly not offend, many providers give variety and variety of games.Everyone chooses their rolls according to taste ヘ( ̄ω ̄ヘ) (ノ^_^)ノ




Great
This casino is really cool can't wait to see what else is in store




5 stars all the way
This is literally the fastest paying casino I've ever seen. The whole process from sending verification docs and photos to receiving my winnings took less than 30 minutes. No bs. No stalling. No nonsense. This is how it should be. Standing ovation!!!




Great service
Your service was outstanding games really produced decent winnings thanks for your positive experience




Very good casino, good choice of games and excellent live support. so far I have no deposit or withdrawal problems. a reliable casino.




It left me baffled that I couldn't verify my phone number even help didn't do anything
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Casino Adrenaline VIP (Loyalty) Program
Qualifying & Joining Conditions
Automatic Membership Upon Registration
Exclusive Member Benefits
Casino Adrenaline VIP Program
The Adrenaline Casino VIP Loyalty Program automatically includes all members upon registration. The program consists of 7 tiers: Newbie, Bronze, Silver, Gold, Platinum, Super Platinum, and Diamond. A player's VIP membership rank increases with their activity in the establishment, which also increases the rewards.
The program features a Complementary Points (comp points) reward system. Players earn comp points for every bet made, which can be exchanged for real cash. The max cashout on each CP is 25x. Higher VIP tiers earn more points and receive better exchange rates.
- Comp points are earned by playing slots with real money, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, or Doge Coin.
- 1 point is awarded for every €100 (or crypto equivalent) bet.
- Exchanged comp points for real money have a 5x wagering requirement.
- Exchanged comp points for real money have a 25x max cash out.
- Every VIP free chip reward will have 10x wagering with a 2x max cash out.
- The max bet for a wagering reward is limited to USD/EUR/CAD 5, ZAR 75, 1 mBTC, 0.03 ETH, 0.2 LTC, 4000 DOGE, or 0.05 BCH.
- Comp points are awarded for real money bets on slots. For other games, the value per $/€1 wagered may vary.
- Non-depositor players cannot withdraw from comp points; the system is only for active, depositing VIP players.

Casino Details
General Info
- Established
- Aug 01, 2014
- License (jurisdiction)
- -
- Certified by
![GamCare logo]()
![Gamblers Anonymous logo]()
![Gambling Therapy logo]()
- VPN-friendly casino
- Undisclosed
- Casino Platforms & Connectivity
- Instant Play, Live Dealer, Mobile, Mobile Web
- Available languages
English
Casino Adrenaline Mobile app
Available Game Types (10)
- Currencies
- USD, EUR, AUD, CAD, ZAR, BTC, LTC, BCH, DOGE, ETH
- Minimum deposit
- $10
- Minimum withdrawal
- $50
- Withdrawal limits
- $4000 per week
- Withdrawal pending time
- Ewallets – 0 - 24 business hoursCrypto Wallet – Instant
Support
- Live Chat
- English
Available in
Global: support@casinoadrenaline.com Global: pitboss@casinoadrenaline.com
- Phone number
Global: General : +1 800.532 4561
Responsible Gambling Tools
Available Tools
- Deposit LimitsLoss LimitsSelf-ExclusionStake LimitsTime Out
Unavailable Tools
- Reality ChecksSelf-Assessment TestsSession LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- Adrenaline Affiliates
- Restricted countries
- Afghanistan
- Albania
- Armenia
- Australia
- Belarus
- Bosnia and Herzegovina
- Bulgaria
- Costa Rica
- Estonia
- France
- Germany
- Guadeloupe
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