Casinos 
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Player Reviews
- Casino Fairness
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172 votes3.8 - Withdrawal Credibility
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170 votes3.7 - Promotions & Bonuses
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173 votes3.8 - Gaming Experience
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172 votes3.9 - Support Professionalism
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170 votes3.8
- Excellent19 votes5
- Very Good21 votes4
- Average19 votes3
- Poor6 votes2
- Terrible6 votes1
AI Reviews Summary
Created by AI based on real players' reviews (experimental)Users report a mix of positive and negative experiences. Many mention generous welcome and no-deposit bonuses (several specifically cite a $150 no-deposit offer and a $77 chip) and praise the game selection, smooth fast-loading games, live dealer tables, and crypto support. At the same time, multiple reviews describe problems with verification (slow or rejected KYC, requests for clearer pictures, and an unexpected verification deposit), withdrawal issues (cashout limits, slow bank transfers, missing/held withdrawals), and unclear or changed bonus terms or country exclusions. A few users allege game tampering and ignored complaints, while other users say customer support was helpful and professional, indicating mixed experiences overall.
What Players Like:
- Generous welcome and no-deposit bonuses (examples given: $150 no-deposit, $77 chip).
- Large variety of games, smooth gameplay, and fast loading/no lag.
- Crypto support: instant deposits and faster crypto payouts mentioned.
- Live dealer section described as authentic with a good mix of table limits.
- VIP program and personalized offers; some users report helpful, professional customer support.
What Players Don't Like:
- Verification/KYC delays, rejected document photos, and reports of being asked to make a verification deposit before payout.
- Withdrawal problems: cashout limits, slow bank transfers, withdrawals not received or held, and reports of deposit not arriving.
- Unclear or changing bonus terms, country exclusions for bonuses, and high wagering/playthrough requirements.
- Site bugs and unfinished/beta features (e.g., notification bar, older Flash-only games); some users report slow or rude customer support.
- Allegations from multiple users that games were tampered with or did not pay correctly, and that complaints were ignored.
Country
Complaining is “Out of Character”, BUT……….,,
-I genuinely NEVER thought I would be some guy that moans and groans about some sad and disturbing mistreatment inflicted by an Online Casino due to the fact that I've been enjoying years of play and sometimes things are just not going to go as planned. Things happen. Offshore Casinos may lie to you. I get that. It's not worth the emotional energy to engage in a Complaint, right?
*WRONG*.....IT IS NOW....
-Prior to getting close to hitting Playthrough on a gracious No Deposit Bonus, I just had to scan a few Reviews from Players whom had won that may have experienced any potential problems getting the phased-in payment of $50. There were Plenty, but I shrugged it off as Bad attitudes. Well, they were entirely accurate and their details matched what I am experiencing,plus Bettywins throws in the "5 STAR IGNORE FEATURE"despite the polite nature of my Inquiries(7 now). This I have never seen. So, my VERIFICATION OF DOCS(should Never exceed 48 Hours, period) is going on 10 DAYS tomorrow with ZERO RESPONSE from Mgmt, and only a mere Late night Chat Agent giving me the "Backed-up excuse" 2 nights ago. Yet, the surprise of the Chat exchange came Today (Still ZERO RESPONSE from Mgmt) I had followed the Rules by providing a BTC DEPOSIT, following my Bonus playthru win. for w/drawal. AGENT CLAIMED "BTC DEPOSIT DIDNT ARRIVE TILL TODAY"....REALLY, A BTC DEPOSIT, GOT THERE A BIT LATE, HUH? Sad & flat out pathetic stuff..And all this disturbing exposure and nonpay for the sake of 50 Bucks? Seriously???? So yes, when it's this level of Mistreatment, the Amount becomes Irrelevant. The experience has been exactly as described: COMPLETELY SAD & OFFENSIVE.....
Helpful 
Report
Official Casino AccountHi eddyw9999,
Hope you are well and safe,
Happy Holidays! Thank you for taking the time to share your feedback and login information with us.
When we request account verification, players are required to provide certain documents. These documents must be valid, and the selfies must be of good quality.
https://bettywins.com/terms-and-conditions
9.5. We may request verification documents during your first withdrawal and occasionally thereafter to ensure account security. The specific documents required depend on whether account or credit/debit card verification applies:
a. Account verification:
a) The front and back of your ID, driver’s license, or passport
b) A selfie holding your ID, driver’s license, or passport.
After reviewing your account, we found that it is still not verified due to the selfie provided being of poor quality. Could you please upload a new selfie with your ID clearly visible and all details readable in order to complete the account verification process?
We are a legitimate and transparent casino, and once the verification process is completed, you will be pleasantly surprised by how fast our withdrawals are.
Thank you for your understanding and patience!
Best Regards
Daniel Levy
Bettywns Management
Helpful ReportLevel 2United States@BettyWinsCasino That is complete, unequivocal CRAP from these grossly Incompetent PERSONNEL/Staff/Helpers or whatever they wish to be called. You see, I uploaded Docs so many times that I continue to get Blocked with the error code being "TOO MANY UPLOADS SO NO FURTHER ATTEMPTS TO MY UPLOAD ACCOUNT AT THIS TIME" or something very close.
**Look, as I said in the prior email to you, "Enough is Enough". If your outfit is resorting to this type of disturbing treatment at the expense of not paying out a very marginal 50 Bucks in Bonus, please just inform folks if your having issues, and by all means Return the Deposited BTC or allow for withdrawal on the Account....
**I have NEVER resorted to writing some Negative Review and I don't want any part of this wasted emotional energy. I merely want what you claim you will Honor.
Helpful ReportLevel 2United States@BettyWinsCasino I want to thank the Staff at Chipy for allowing me to,at a minimum, have a VOICE for the one True Nightmare that does definitely occur. It's a slap to the face when you pull off a rare feat by getting to the other side of a playthru and an expectation of winnings, albeit small, yet you soon realize your expectation the LAST thing a Casino wants to proceed with. It actually feels "dirty" to even be dealing with those whom are giving the other, Reputable Casinos and the Industry itself a Negative view.....Yet, it goes much further than a mere slap when you realize you ALSO have NO ACCESS to the FUNDS YOU DEPOSITED FOR NEARLY 2 WEEKS & COUNTING!!!
-Before long, firms like BETTYWINS will have to create other excuses besides Doc Authentication issues with the Uploads since these simply contribute to further Dirty, Sad Behavior and more Mistreatment.
**Its unlikely youll hear from me going forward unless BETTYWINS proceeds with some rare form of actual Decency. Like several others, I am in the category of "having been taken" and really have no Recourse. But "Thank you again CHIPY",& particularly for your valuable platforms.
Helpful (1)Report
Don't make a deposit without knowing the TRUTH
I refused to deposit funds until after support staff told me winnings from crypto deposits don't require verification unless they find an issue, and that if verification is then required it will be fast. They may refute this, but that's the truth. Don't bother here if you want to see your first winnings in the next week.
Helpful (1)ReportOfficial Casino AccountHi Harrison,
Hope you are well and safe,
Thank you for reaching us here!
Account verification is required only if we find similarities between accounts. To clear any suspicions, we request account verification before the first withdrawal.
As I can see, your account was successfully verified within 48 hours, and you can now proceed with your withdrawal. Please remember to leave the bonus amount, as it is not withdrawable according to the Casino rules and must be deducted from your winnings.
https://bettywins.com/terms-and-conditions
5.1. Setting Up a User Account
e. Betty Wins reserves the right to request documents, such as identity proof, address confirmation, credit card copies, and/or purchase history, to process credit withdrawals, prevent fraud, and ensure financial security. If you do not provide the requested documents within 4 weeks or submit fraudulent documents, we may cancel your payout and/or close your User Account. These documents may also be requested at random to maintain account security.
7.1. General Bonus and Promotion Rules
n. Upon requesting a withdrawal, any amount up to the equivalent value of the deposit bonus will be deducted from your balance or winnings before settlement. This means if you deposit $500, get a $250 bonus, and meet all wagering requirements, a withdrawal request should be made for an amount less than the bonus received.
After you leave the bonus amount, please do not take any further action on your account until we finish processing the withdrawal.
If you have any further questions or concerns, please do not hesitate to contact us again.
Best Regards
Daniel Levy
Bettywins Management
Helpful (1)Report
Petty Betty
initially everything was great; when I joined and played I actually won $30 from the promo and cashed out. Afterwords I deposited and played but haven't won since. Now my issue is my comp points never grows and I get numerous email of promotions but when I try and use them it never works and upon reaching out to customer support; they stated that it was general promo messages that doesn't mean it applies to me 👎🏾
Helpful (1)ReportOfficial Casino AccountHi Jaws,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
After reviewing the account associated with the email address provided, we found that your last play was on April 7th with a deposit of $1. At that time, we had a promotional period allowing a minimum deposit of $1 at the Casino.
Unfortunately, we can see that you have never made any withdrawals at our Casino, with total lost deposits of $25. Complimentary Points (Comp Points) can only be accumulated by playing with a real money balance (deposit). If you play with a deposit bonus, Comp Points will start to accumulate only after you finish the wagering requirements. Additionally, Comp Points will begin to accumulate once you reach first VIP class.
We also noticed that you tried to use a couple of free bonuses, but you were not eligible to claim them due to your account activity.
If you have any further questions or concerns, please do not hesitate to contact us again.
Best Regards
Daniel Levy
Bettywins Management
Helpful (1)Report
Takes 3-5 days to verify and get $
If you dont want to wait 3-5 days to be verified and get the money you deposited, dont sign up. They dont have KYC so it takes so long to get verified. Then they might decline it and you are screwed another week or longer to get money back, if you even do. Sucks. Looked like a nice site. Oh well.
Helpful (1)ReportOfficial Casino AccountHi SweatyWebby,
Hope you are well and safe,
Thank you for taking the time to share your feedback with us!
Upon checking your comment, I can conclude that you have concerns about the time frame for the account verification process. The estimated time for verification is 3–5 working days, but it normally doesn’t take more than 48 hours.
We advise all players to check the quality of their selfies and the validity of their ID or utility bill (if requested by the banking department) before uploading or sending documents for account verification. If all provided documents are valid, I guarantee that the verification will not take more than 48 hours.
Without your login information, we cannot check your account or determine the reason for any delay in the verification process. If you are willing to share your login information with the site administrator, we would be able to look into your account and provide a precise response.
Thank you for your understanding!
Best Regards
Daniel Levy
Bettywins Management
Helpful (1)Report
BOGUS BONUS ALERT
After receiving a promotion email from the casino site, I was excited to try my luck and made a deposit according to the terms... But instead of an enjoyable new player experience, I got ABSOLUTELY NOTHING!!.. the offer claimed that you could deposit a minimum of $1..I gave them $7, only to be told that they won't credit my account because their minimum deposit amount is $10. SCAMMERS AND THIEVES
Helpful ReportOfficial Casino AccountHi szenowilliams,
I trust that you're well.
Please note that the $1.00 minimum deposit amount was a limited-time promotion. Unfortunately, it seems that by the time you came to our website, the offer expired.
Nonetheless, please contact our Customer Service by e-mail and we can hopefully come up with a solution for this problem.
Kind Regards,
Stacey
Betty Wins Management
Helpful ReportGames have been manipulated/rigged
Playing video poker at $5 and $2.50 per spin, or max coins at $1 and max coins at $.50 respectively. Playing for 45 minutes as machine was hot and finally hit a big hand, four aces w king for $800. I cash the spin out and it only pays me $80, and the coin bet had been changed to one coin. Not only do I never bet anything other than five coins, I also watch my bank closely as I play. So they claim that I switched three spins prior to one coin and then the winning spin and the. Back up to $2.50! I never touched the coins button as I've been playing video poker online for 10 years and I never have to touch it because I always bet 5 coins. Secondly I watched my bank go down. Third, I have the transcripts, I played for over an hour on that game, probably 1000 hands and every single one was max coin bet except for the four phantom one coin bets which just so happened to be when the winning hand hit. Immediately after every machine was I cold and I lost almost every spin thereafter. Also, just so happens that had it paid out correctly I would have been able to withdraw the max from my cash back!!! Instead I fell short of the playthrough and got nothing. What a coincidence, phantom one coin bet which pays only 10% of what I should've gotten and then all machines magically turn ice cold and wipe out the $148 I had left. This was blatant manipulation, blatant fraud! On cash chaser I noticed that tripe red sevens and some other winning spins paid zero and I've seen multiple complaints on other sites about this as well!!! Did they respond to the issue even with video proof of the game not paying out? NO, NOTHING THEY JUST IGNORED THE FACT THEIR GAME CLEARLY RIPPED OFF THE PLAYER. It all tells me this is intentional and the casino knows the player has no recourse. These guys are criminals!!! Avoid them like the plague they are!! Hoepfullly they will disappear soon, that tends to happen to thieves! lastly, I want to add that if your win before KYC they will intentionally stall the approval for days and days in th hopes you play your winnings! They did this to me despite being approved at all their other affiliates, instead of 24 hours, they waited six days despite me emailing them multiple times. They're dirty, they're frauds and they're criminals, if you're cool with that the. By alll means go ahead and throw away your money!
Helpful (2)ReportOfficial Casino AccountHi Iansletterbox,
Hope you are well and safe,
Thank you for reaching out to us, and we appreciate the opportunity to address your concerns regarding your recent experience!
Reviewing your complaint, I can conclude that you have concerns regarding your gameplay on certain games and the winnings you earned during your play. Please understand that it is difficult for us to respond to your complaint without reviewing your account and gameplay history.
Regarding your concerns about account verification, please note that the usual timeframe for verification is 3–5 working days. However, it typically takes no more than 48 hours if the provided documentation is valid.
Additionally, our banking department was not operating during the holidays. If you submitted your documents during that time, please accept our apologies for the delay in the verification process.
Unfortunately, without your login details, we're unable to investigate the specific issues you've raised regarding your account activity. However, please rest assured that we're committed to maintaining fairness and transparency in all our operations.
If you're willing to provide your login information to the site administrator along with further details, we would be more than happy to assist you further.
Thank you for your understanding and cooperation!
Best Regards
Daniel Levy
Bettywins Management
Helpful Report
It's just Ok
Betty Wins is a cool platform with inviting graphics and games. However, I was disappointed when I received an email about a bonus that included a maximum cashout amount, but there was no mention of the deposit required before I could make a withdrawal. Overall, though, I would play there again.
Helpful ReportOfficial Casino AccountThank you for your kind review! We're delighted to hear that you enjoyed your experience with us. Your support means a lot. If you ever need anything, feel free to reach out. We look forward to serving you again soon!
Best regards
Bettywins Management
Helpful Report
SuspendedGames have changed payouts. Bad
I play the same games across dozens of casinos that all have real time gaming/spin logic games. This morning I hit a bonus on the spin and hold feature, one of my coins showed "minor" however when the feature went to re-spin the minor changed to a number 2. I have a screen recording of it. Absolutely insane I can't believe I actually watched that happen. Stay away. Scammers
Helpful Report
Great Casino
Definitely a casino worth checking out! The bonuses are phenomenal, the staff is very helpful, and the game selection is great as well! I haven't personally had a chance to go through the withdrawal process but from what I understand it is pretty quick and reliable. The layout of the website is also very easy to navigate and flows very naturally. If you haven't already played here you should definitely give it a try. They offer great new player bonuses as well as continued ones for deposit
Helpful (2)ReportScammed on "chaser" slot machine
I have evidence and a screen recording proving they have tampered with games. I play this game across 3 various casino groups. I am very familiar with it, and have wagered tens of thousands of dollars playing Chaser. I've uploaded a screenshot of my video recording. Triple 7s and wilds diagonally pay $50 on a $4.50 spin. The casino tampered with the game to pay nothing. I brought this to their attention and they claimed the game doesn't pay on this spin. Lol. I've contacted other player advocate sites to help with mediation. Now they are completely running and even ghosting those well known advocacy support forums. This entire group, extreme, brango,limitless, yabby, Pacific, bonus blitz and now Bettywins have been headed for financial trouble for some time. They have started to cut corners, lowered deposit bonus incentives, decreased max withdrawals (weekly), downsized staff, and are now officially tampering games. Sad to see one of the best groups in the industry become desperate in times of financial turmoil and rig their games. Once respected. Now frauds. Shame on your owner
Helpful (2)ReportOfficial Casino AccountHi Dennis,
Hope you are well and safe,
Thank you for reaching out to us, and we appreciate the opportunity to address your concerns regarding your recent experience!
Based on your comment, I understand that you have concerns about the game rules for the Cash Chaser game, and you stated that Cash Chaser "robbed" you.
Upon checking your account and gameplay on the mentioned game, we found that on the 31st of March, you played Cash Chaser and, on the specified $4.50 bet, you landed 2x Cash Chaser Wilds (which substitute for all other symbols except Coins) on the same line along with a Triple Seven symbol. This created a winning combination of three Triple Sevens, where the Wilds substituted for the 777 symbols. As a result, a Random Respin was triggered as the reward for that combination.
In the Random Respin, you can win Cash Respins, Lucky Coin Respins, or get a chance to play for the Jackpot if you land the Cash Respin feature.
Game rules state:
-Cash Chaser is a 3-reel, 3-row video slot featuring Random Respin, Cash Respin, Lucky Coin Respin, Jackpots, Nudging Wild, and Combination of 7s or Bars.
Jackpots can only be won during Cash respins.
You may have confused this with another rule which refers to the winning combination of Triple 777s:
- Combination of 3 Sevens or 3 Bar symbols
-A combination of 3 sevens of any type or 3 bars of any type in a winning combination pays.
To qualify for that particular payout, you must land 3x Triple 777s without using Cash Chaser Wilds as substitutes.
Unfortunately, you were not lucky enough to win an additional Respin or trigger the Jackpot round, so your balance remained the same as it was when you triggered the Random Respin.
Thank you for your understanding!
Best Regards
Daniel Levy
Bettywins Management
Helpful (2)Report
Don't waste your time !
played I think a 3000 0r 4000 playthrough took me few days finally got where I could cash or 50$ was limit so after my account verification KYC I hit up thereil live agent chat support and asked the dude was I needed too do next and etc. nvr mentioned a deposit which I figured possibly like other casinos similar want deposit with 1x hen can redeem....so after agent let me know what I could cash out 50$ max and nothing about a deposit..so took two more days boom email saying I was approved verifying kyc and I sign in casino and of course they pull deposit bull on me told me it says it there terms,I TOLD HIM WELL UR LIVE AGENT SMITH LAST NAME NEEDS TOO FALLOW SITE TERMS AS WELL ... BUT I ALREADY KNEW IN BAcK OF MY HEAD IT WAS POSSIBILITY of a no go
Helpful (2)ReportOfficial Casino AccountHi Chopsgoddess,
Hope you are well and safe,
Thank you for reaching out to us, and we appreciate the opportunity to address your concerns regarding your recent experience!
Based on your comment, I understand that you have concerns about the account verification process, verification deposit, and the standards of communication with our Live Chat support agents.
Account verification is usually not required when making a crypto deposit and playing. However, if you claim a free welcome bonus, win from it, and wish to withdraw your winnings, account verification becomes mandatory. Additionally, as a Casino, we reserve the right to request account verification if we detect any suspicious activity related to your account.
A verification deposit is also required if you wish to withdraw winnings from a free promotion but have never made a deposit at our Casino before.
https://bettywins.com/terms-and-conditions
5.1. Setting Up a User Account
e. Betty Wins reserves the right to request documents, such as identity proof, address confirmation, credit card copies, and/or purchase history, to process credit withdrawals, prevent fraud, and ensure financial security. If you do not provide the requested documents within 4 weeks or submit fraudulent documents, we may cancel your payout and/or close your User Account. These documents may also be requested at random to maintain account security.
6.2. Withdrawing from Your User Account
i. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
The reason we do not request players to make a verification deposit before the account verification process is completed is that we first wait for the banking department to verify the account. A player may have multiple accounts, which could result in voiding due to a violation of the multiple accounts policy.
We currently have a promotional period for a minimum deposit of $1 when using the following deposit methods:
Solana (SOL): Minimum $1
Dogecoin (DOGE): Minimum $1
Lightning: Minimum $1
Litecoin (LTC): Minimum $1
This promotion has been active for more than a month, so we do not see a valid reason for such a significant complaint regarding the verification deposit.
Having access to your account would allow us to investigate the issue in detail and provide you with accurate information. Without these details, it is difficult for us to offer a proper resolution. We believe it’s important to clarify the situation, not only for you but also for other players who may have similar concerns.
We appreciate your cooperation and look forward to assisting you further once we receive the requested information. Thank you for your understanding.
Best Regards
Daniel Levy
Bettywins Management
Helpful Report
Another overnight pop-up failure
I don't know about everybody else but this is exactly what I find with online gambling. The saturating your email with come here and all these enticing bonuses. But yet when you get there didn't want to drag you around as they take the time as you properly vetted into their system. It took three days to verify my email for some damn reason that I still couldn't figure out. When I tried contacting customer service and having a discussion with them it was the equivalent of sticking your as my son would say lower appendage in a meat grinder!
Helpful (1)ReportGood site but questionable support
For some odd reason I've had difficulty and have you mailed them several times and trying to get my information placed on my account and it's big going on for several weeks. I will keep you abreast on how this is coming to completion but I can't even get an email back from them. I don't understand what the problem is good but I will follow up with it. Other than that I had no problem it's the site I do like the games are the most typical games and well laid out.
Helpful ReportOfficial Casino AccountThank you for your kind review! We're delighted to hear that you enjoyed your experience with us. Your support means a lot. If you ever need anything, feel free to reach out. We look forward to serving you again soon!
Best regards
Management Bettywins Casino
Helpful Report
Great casino
From the feel of the flow to the game selection they flat-out nail it with this one
They probably need to standardize their bonuses and figure out what ones their customers like most but they just got started a day or two ago here from what I was seeing. Their games were smooth no lag fast to load and some of my personal favorites too. I'm hoping they are a little more relaxed than some of the ducky lucks out there. I do not know that yet I was only able to play there for a little over an hour today but looking forward to depositing and hopefully withdrawing and updating this review.
Helpful (1)ReportOfficial Casino AccountDear Shane0799,
Hope you are well and safe,
We truly appreciate you taking the time to share your experience with us! It means so much to our team to hear your positive feedback. Knowing that you had a great time with at our Casino is incredibly rewarding.
At Bettywins Casino, we are committed to delivering outstanding experiences, and it’s wonderful to know that we met your expectations. Your support and trust inspire us to keep improving every day.
I wish to announce that we will have standard promotions offers on our site starting from the 1st of April.
Should you ever have any questions, suggestions, or anything we can assist with, please feel free to reach out. We’re always happy to help and ensure you continue to have the best experience with us.
Thank you once again for choosing Bettywins Casino! We can’t wait to welcome you back soon.
Best Regards
Daniel Levy
Bettywins Management
Helpful (1)ReportGood Games but Slow Bank Withdrawal
The game selection is solid, with plenty of high-RTP slots that actually feel fair. I also liked the live dealer tables—professional dealers, smooth gameplay, no weird lag. However, cashing out via bank transfer was a pain. It took three days just to get approved, which is frustrating when you’re trying to withdraw winnings. Crypto payouts were much faster, though. If you’re playing here, I’d recommend sticking to crypto for withdrawals and being careful with the more volatile slots.
Helpful ReportOfficial Casino AccountThank you for your wonderful review! We're thrilled to know that you enjoyed your experience with us. Your support is deeply appreciated. If you have any questions or need assistance in the future, don't hesitate to contact us. We can't wait to welcome you back soon!
Best regards,
Bettywins Casino
Helpful ReportSuspendedSo far so good !
I'm writing this review pre- withdrawal in good faith only because their customer support team was helpful honest and professional and it was easy to submit my verification docs. I'm sure all will go smoothly if not I'll be updating but I will recommend them to my fellow patrons based on Lunas customer service.
Helpful ReportEverything great until playthrough
I was a great experience I played several games and could not hardly put it down hoping to keep up the wins until playthrough was satisfied...one minute I was up to $136.00 as soon as play through was satisfied I all of a sudden went from $136. To $44.00 and the game just wouldn't hit a win after that, !!!! Really strange huh???????
Helpful (2)ReportI don't know how to prove to this casino that these games don't work anymore tell me now if I'm stupid or if I'm doing something wrong, I have good internet and a good new computer, I registered in this casino, and saw a lot of games there that were in 2019, when adobe flash player was still valid, and they were only for the downloaded version, not the instant play
Helpful ReportThis casino does not pay out!
I received a $77 chip as a new player promotion. I clicked for details to see the wager amount. The sign said $100 max cash out. I completed the wagering. I go to chat and see why the counter took off everything but $50. The rude woman in chat specifically told me $50 and that's that. The sign well sure said $100. So I am going to withdraw. I send in my documents. The casino says I need clearer pictures. Those same pictures I have used for countless ID verification processes with no problem. They denied them and just stopped responding. And this is a new casino! They already got me out of $50, now with the $50 I won. And they changed the sign!
Helpful ReportOfficial Casino AccountHello brentmaia8,
I trust that you're well and safe.
Thank you for sharing your grievance on this thread. Please note that I have reviewed your account and as I can see, the system behaved as expected.
You claimed the No-deposit welcome bonus of $77.00 - code BETTY77. This bonus comes with a $50.00 cashout limit which is clearly presented in the Terms of said bonus.
https://bettywins.com/terms?class=betty77
- $77 Free Chip
- Wagering: 25x
- Max cashout: $50
- Allowed games: NP Slots (excluding 777)
- No Max bet per hand
- General terms apply
Regarding your account verification, I have contacted our Banking Department to see what is causing the delay. I have been informed that the selfie (photograph of yourself) holding your ID was of insufficient quality to actually confirm your identity. This, of course, is not a permenent block for your account verification as you only need to provide a new selfie and we may finalize the procedure.
Please let me know if you need any additional assistance or information.
Kind Regards,
Vince Long
BettyWins Management
Helpful Report
Very happy!!!
I did have to contact customer support to get the $150 sign-up bonus, at first it was just trying to give me $80 or something like that. They had absolutely no problem honoring the $150 though, very smooth and easy. I didn't win from that, but their other promos were so good, I had to deposit. And then I did win from that. It took about 2 days to get my account approved for withdrawal (although I deposit with Litecoin and my withdrawals are the same.) But that's a REALLY good approval waiting time! Very pleased with that. As of right now, I'm just waiting for my winnings to hit my crypto wallet, which I truly expect is no problem. This casino is definitely worth looking into, so far/so good, appears totally legit. I'm gonna make it 1 of my regular go-to's, as I only play at ones that process withdrawals quickly, like within the hour quick.
Helpful (1)Report
Bonus Offers
These bonuses are tailored for players from United States. Not from United States? Update your location.
Casino Welcome Package
Available for United States
Most Recent Blog Bonuses
All BettyWins Casino Bonus CodesBettyWins Casino VIP (Loyalty) Program
Qualifying & Joining Conditions
Membership is by invitation only
Exclusive Member Benefits
BettyWins Casino VIP Program
Betty's VIP Club is an exclusive, invitation-only program for high rollers. The program features six levels: Topaz, Sapphire, Emerald, Ruby, Diamond, and Crown. Benefits scale with each level and include mega-fast withdrawals, fortnightly cashback, and access to an exclusive Comps Shop where play is converted into rewards. All members are also supported by an Elite Account Consultant and the Betty's Dime Concierge Service. Comp points can be converted with a minimum of 100 points, are not subject to wagering, but have a 10x maximum cashout limitation. Points can only be redeemed if the player's balance is less than $1.
Casino Details
General Info
- Established
- Feb 12, 2025
- License (jurisdiction)
- Anjouan
![info]()
- Certified by
![GamCare logo]()
![info]()
![Gamblers Anonymous logo]()
![info]()
![Gambling Therapy logo]()
![info]()
- VPN-friendly casino
![not available]()
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Mobile, Mobile Web
- Available languages
![English]()
English
BettyWins Casino Mobile app
Android
iOSAvailable Game Types (7)
Software Providers (1)
- Currencies
- USD, CAD
- Minimum deposit
- $10
- Minimum withdrawal
- $20
- Withdrawal limits
- $1000 per day (Deafult)$2000 per week (Deafult)$2000 per day (Topaz)$4000 per week (Topaz)$7000 per day (Sapphire)$14000 per week (Sapphire)$10000 per day (Emerald)$20000 per week (Emerald)$15000 per day (Ruby)$30000 per week (Ruby)$25000 per day (Diamond)$50000 per week (Diamond)$50000 per day (Crown)$250000 per week (Crown)
- Withdrawal pending time
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- Crypto Wallet – 0 - 24 business hours
Support
- Live Chat
- English
Available in
Global: support@bettywins.com Global: management@bettywins.com
- Phone number
- None
Responsible Gambling Tools
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Unavailable Tools- Loss LimitsReality ChecksSession LimitsStake LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- BettyWins Affiliates
- Restricted countries
- Afghanistan
- Albania
- Armenia
- Australia
- Belarus
- Bosnia and Herzegovina
- Bulgaria
- Comoros
- Costa Rica
- Estonia
- France
- French Guiana
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BettyWins Casino Q&As
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Patrik Turlea
Game Expert
- Over 1 year of experience in the gambling industry;
- Published & reviewed 4.000+ casino games, ensuring accuracy;
- Strong grasp of casino games & mechanics;
- Holds a Bachelor’s Degree from UCECOM Spiru Haret.
