Nothing really notable about this casino. Played through the bonus quickly on a few different Zillion games, but they really didn't hit very much and left me kind of bored.
Travis32(Question owner)Level 6
1TerribleCopied
Sour taste
I’m pretty disappointed with my experience on Slot Bunny.
I signed up, completed a free bonus playthrough, verified my account successfully, and then requested a small withdrawal of around $30. Shortly after that, my withdrawal was denied with the claim that I had “multiple accounts linked to my IP address,” which is simply not true. I only ever used one account and one phone.
After this happened, my access to live support was also removed from my account, which made the situation even more frustrating because I couldn’t get clarification or resolve the issue easily.
I understand casinos have rules about IP addresses and bonuses, but in this case it felt like the situation could have been handled much better. A manual review or better communication would have gone a long way instead of immediately denying the withdrawal and cutting off support access.
The site itself has a nice selection of games and attractive bonuses, but experiences like this make it hard to trust the platform. I hope they improve their customer support and dispute handling in the future so other players don’t run into the same issue.
Thank you for your honest review and we genuinely appreciate players taking the time to share their experiences. We've looked into your account and want to provide some clarity. The withdrawal was declined because our review identified multiple accounts associated with your IP address. We completely understand that from your side this feels unfair, but unfortunately, our Terms & Conditions require us to act on this regardless of intent, to protect the integrity of our bonus system.
One thing we do want to correct: your account is fully active and live chat support is available to you. We're not sure what caused the access issue you experienced at the time, but there are no restrictions on your account right now. Please do reach out to our support team and we're happy to walk you through everything in more detail.
Austinramm(Question owner)Level 1United States
1TerribleCopied
DO NOT USE
I’ve been a loyal customer to slot bunny and their sister casinos; Ritz Slots and Slotzania and I’ve never had an issue until I finally won money on Slot Bunny that was from a $250 deposit and won $2000. After submitting a withdrawal request, I was having to follow up for three days getting told that it was being reviewed. On the third day after many chats and emails I was told it was being confirmed thru the game providers and then I received an email stating that I have multiple accounts which I DO NOT and THEY COULD NOT PROVIDE ME WITH THIS OTHER ACCOUNT since there is no other account. I am very disappointed and warn others about this. I have spent lots of money on these plat forms and the only time you win money and try to withdrawal they will find a reason to not give you your winnings. Username: austinramm
Wenthome47(Question owner)Level 3
1TerribleCopied
Don't waste your time
This site sucks games barely hit service is terrible they spam your email never cashed out or had a great time here don't waste your time
Seajesse22(Question owner)Level 3United States
5ExcellentCopied
Great casinocashed out 500 on a free 50$ bonus sent to my email
Casino was just alright.
Nothing really notable about this casino. Played through the bonus quickly on a few different Zillion games, but they really didn't hit very much and left me kind of bored.
Sour taste
I’m pretty disappointed with my experience on Slot Bunny.
I signed up, completed a free bonus playthrough, verified my account successfully, and then requested a small withdrawal of around $30. Shortly after that, my withdrawal was denied with the claim that I had “multiple accounts linked to my IP address,” which is simply not true. I only ever used one account and one phone.
After this happened, my access to live support was also removed from my account, which made the situation even more frustrating because I couldn’t get clarification or resolve the issue easily.
I understand casinos have rules about IP addresses and bonuses, but in this case it felt like the situation could have been handled much better. A manual review or better communication would have gone a long way instead of immediately denying the withdrawal and cutting off support access.
The site itself has a nice selection of games and attractive bonuses, but experiences like this make it hard to trust the platform. I hope they improve their customer support and dispute handling in the future so other players don’t run into the same issue.
Hello Travis32,
Thank you for your honest review and we genuinely appreciate players taking the time to share their experiences. We've looked into your account and want to provide some clarity. The withdrawal was declined because our review identified multiple accounts associated with your IP address. We completely understand that from your side this feels unfair, but unfortunately, our Terms & Conditions require us to act on this regardless of intent, to protect the integrity of our bonus system.
One thing we do want to correct: your account is fully active and live chat support is available to you. We're not sure what caused the access issue you experienced at the time, but there are no restrictions on your account right now. Please do reach out to our support team and we're happy to walk you through everything in more detail.
DO NOT USE
I’ve been a loyal customer to slot bunny and their sister casinos; Ritz Slots and Slotzania and I’ve never had an issue until I finally won money on Slot Bunny that was from a $250 deposit and won $2000. After submitting a withdrawal request, I was having to follow up for three days getting told that it was being reviewed. On the third day after many chats and emails I was told it was being confirmed thru the game providers and then I received an email stating that I have multiple accounts which I DO NOT and THEY COULD NOT PROVIDE ME WITH THIS OTHER ACCOUNT since there is no other account. I am very disappointed and warn others about this. I have spent lots of money on these plat forms and the only time you win money and try to withdrawal they will find a reason to not give you your winnings. Username: austinramm
Don't waste your time
This site sucks games barely hit service is terrible they spam your email never cashed out or had a great time here don't waste your time
Great casinocashed out 500 on a free 50$ bonus sent to my email