If you were unable to redeem the bonus, please contact Customer Support for assistance.
The bonus is valid and can be used only by players that have received the offer via the casino newsletter.
Level 1 players get a $100 Appreciation Chip. Level 2 players get a $200 Appreciation Chip. Level 3 players get a $300 Appreciation Chip. Level 4 players get a $500 Appreciation Chip. Level 5 players get a $700 Appreciation Chip.
Note: Appreciation Chips are usually sent after the 10th of every calendar month.
If you were unable to redeem the bonus, please contact Customer Support for assistance.
The bonus is valid and can be used only by players that have received the offer via the casino newsletter.
Level 1 players get a $100 Appreciation Chip. Level 2 players get a $200 Appreciation Chip. Level 3 players get a $300 Appreciation Chip. Level 4 players get a $500 Appreciation Chip. Level 5 players get a $700 Appreciation Chip.
Note: Appreciation Chips are usually sent after the 10th of every calendar month.
Yes, you can. You are able to redeem the same bonuses available on desktop platforms on your mobile device. To learn more about the available bonuses, check out our Club Player Casino Review Page.
How do I redeem bonuses from Club Player Casino?
To redeem a bonus on Club Player Casino you will need to go to the cashier section of the website and go to the “Bonuses” tab. There you can either redeem an available coupon or enter a code.
How does the Club Player Casino loyalty program work?
Club Player Casino punters are able to receive comp points for making bets over a set minimum value. These points can be redeemed for real money which can be withdrawn or used for further betting.
Does Club Player Casino offer a VIP program?
Yes, they do. The casino offers a VIP program based on levels. The higher your level, the bigger the bonuses that you are able to receive. These bonuses can consist of monthly insurance, free spins, cashback, and many more.
How do I deposit money on Club Player Casino?
To make a deposit you will need to go to the cashier section of the website, go to the “Deposit” tab, select your preferred withdrawal method, and follow the necessary steps.
Club Player Casino Details & Player Reviews
Casino score
3.7
(1K)
Country
Currency
USD
Min Deposit
$30
Min Withdrawal
$20
aconway1978(Question owner)Level 0United States
1TerribleCopied
I would give them a zero if I could
I got a promo code from Chipy, was lucky enough to win with it, had to wager through $9,000 which those of you who gamble know how long that took! I then had to make a $20 litecoin deposit which mind you I had no idea what litecoin was so spent quite some time figuring that out as I'm completely dumb where crypto is concerned then I go on tonight to ask again where my deposit is and they inform me that my winnings are non withdrawable because I used multiple bonuses which I did not and that once I pay my account down to less than $3 dollars we can then discuss where my deposit is! Also while I'm on with support being told all of this I get an email from them stating that I have unfinished business with my deposit so that I can withdraw!!! Absolutely ridiculous! Please do not send them your hard earned money!
Greetings aconway1978, we do not have the necessary information to review your account however the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. Theoretically speaking if you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal would be denied. As much as we would like to provide our players with free play time and time again until they win and cash out we just can't do that. We need to put a cap on that or the casino would need to close. The standard rule for free bonuses of any kind is one free bonus between cash deposit/play sessions.
We know this is not what you wanted to hear aconway1978, but it is indeed the facts. We do our best to provide full transparency regarding the rules of bonuses (and everything else!), there is even a pop-up when you attempt to redeem the coupon whish lists the terms of the bonus and forces you to sign it in order to redeem. Unfortunately, even when presented directly with the rules some folks just click through and play ignoring both the terms of the bonus, and the casino itself.
Hopefully this clarifies things!
Best wishes,
Club Player
Swayne211(Question owner)Level 3United States
1TerribleCopied
Good luck getting paid
This casino is really something. I made a deposit I won 440 the bonus wasn't withdrawable which I can understand. What's left for you at 3:20 to withdraw I've been trying out for 2 weeks excuse after excuse rude customer service. And they'll make you wait every time you want to talk to customer service you end up waiting for an hour they just do it so that you'll give up and put the money back in or just give up all together. Be careful it's a big scam.
Greetings Swayne211, per the terms of the casino it can be up to 10 business days for review and approval with "manual" withdrawal methods. These forms of withdrawal require human review and approval (then a human being to issue payment) and depending on the volume of withdrawals (HUGE) it can take a bit for this to happen.
We would highly suggest two things: 1. Deposit with crypto currencies whenever possible! Your win on a credit card deposit was approved and paid out via Bitcoin as an exception, but when you deposit and win with crypto currencies you qualify for Bitcoin withdrawal automatically. Your requested withdrawal still needs to be reviewed, approved, and paid out by humans but it at least eliminates (almost all of) the lag time associated with traditional banking methods, once it is paid you got it almost instantly!
2. Coindraw is an automated review and payout system that can result in payment within hours, ALWAYS USE COINDRAW whenever it is available as an option. It pulls the humans almost completely out of the mix so you can get paid FAST!!!
Reviewing your account we are happy to see approval went through in less than 10 business days (exceeding the written terms), and you were you were PAID IN FULL via Bitcoin within 2 days of approval.
We know that it is more likely to air your grievances than it is to express your satisfaction in any situation, but if winning and getting PAID IN FULL is a "scam" then sign us up!
Congrats on the win, and hopefully that cash brought you some joy. 🤗
Best wishes,
Club Player
Joshuaguzz(Question owner)Level 4
5ExcellentCopied
Awesome
It was a great experience for me and I am so grateful for the opportunity and support
January777(Question owner)Level 6United States
3AverageCopied
Good casino. Long wait for withdrawals
I have won a couple of times here. First time 1750.00 and second time 800.00 the first withdrawal took 3 weeks to hit my crypto account and the second time took 5 weeks ! I had fun but def not going back to play and wait forever for winnings
Vickit77(Question owner)Level 0United States
3AverageCopied
Withdraw
I made my deposit. Used no free chip thing. Was successful at being verified. Only have 1 acct but have not received my winnings if $191. Emailed but only a generic response. No live chat and I need my money.
Greetings Vickit77, we reviewed your situation hoping to help but there is nothing we can do!
It is a bit complicated but we'll attempt to explain so you at least know what happened.
It comes down to your deposits. You made two cash deposits into the casino and played them (with no win on these deposits). For the protection of our players we use 3rd party payment providers on banking transactions coming and going from the casino, we credit your deposit immediately so you can have fun and play but we don't know if the transaction went through or not for some time because we don't receive it directly.
The bottom line is, your bank refused the deposits on your end (for whatever reason) and we were unable to collect the deposits.
The funds you won with were a deposit of "player's reward" points after your cash play. These points were accumulated by play on deposits that we were unable to collect. If the cash deposits and subsequent play were not valid then the accumulated rewards points are also invalid. You see the conundrum.
It's a lot, we know.
It sounds like things are not going so well for you and we are genuinely sorry to be the bearers of bad news. Unfortunately the maximum cashout value on the win of $100 is not eligible for withdrawal in this case.
I would give them a zero if I could
I got a promo code from Chipy, was lucky enough to win with it, had to wager through $9,000 which those of you who gamble know how long that took! I then had to make a $20 litecoin deposit which mind you I had no idea what litecoin was so spent quite some time figuring that out as I'm completely dumb where crypto is concerned then I go on tonight to ask again where my deposit is and they inform me that my winnings are non withdrawable because I used multiple bonuses which I did not and that once I pay my account down to less than $3 dollars we can then discuss where my deposit is! Also while I'm on with support being told all of this I get an email from them stating that I have unfinished business with my deposit so that I can withdraw!!! Absolutely ridiculous! Please do not send them your hard earned money!
Greetings aconway1978, we do not have the necessary information to review your account however the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. Theoretically speaking if you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal would be denied. As much as we would like to provide our players with free play time and time again until they win and cash out we just can't do that. We need to put a cap on that or the casino would need to close. The standard rule for free bonuses of any kind is one free bonus between cash deposit/play sessions.
We know this is not what you wanted to hear aconway1978, but it is indeed the facts. We do our best to provide full transparency regarding the rules of bonuses (and everything else!), there is even a pop-up when you attempt to redeem the coupon whish lists the terms of the bonus and forces you to sign it in order to redeem. Unfortunately, even when presented directly with the rules some folks just click through and play ignoring both the terms of the bonus, and the casino itself.
Hopefully this clarifies things!
Best wishes,
Club Player
Good luck getting paid
This casino is really something. I made a deposit I won 440 the bonus wasn't withdrawable which I can understand. What's left for you at 3:20 to withdraw I've been trying out for 2 weeks excuse after excuse rude customer service. And they'll make you wait every time you want to talk to customer service you end up waiting for an hour they just do it so that you'll give up and put the money back in or just give up all together. Be careful it's a big scam.
Greetings Swayne211, per the terms of the casino it can be up to 10 business days for review and approval with "manual" withdrawal methods. These forms of withdrawal require human review and approval (then a human being to issue payment) and depending on the volume of withdrawals (HUGE) it can take a bit for this to happen.
We would highly suggest two things:
1. Deposit with crypto currencies whenever possible! Your win on a credit card deposit was approved and paid out via Bitcoin as an exception, but when you deposit and win with crypto currencies you qualify for Bitcoin withdrawal automatically. Your requested withdrawal still needs to be reviewed, approved, and paid out by humans but it at least eliminates (almost all of) the lag time associated with traditional banking methods, once it is paid you got it almost instantly!
2. Coindraw is an automated review and payout system that can result in payment within hours, ALWAYS USE COINDRAW whenever it is available as an option. It pulls the humans almost completely out of the mix so you can get paid FAST!!!
Reviewing your account we are happy to see approval went through in less than 10 business days (exceeding the written terms), and you were you were PAID IN FULL via Bitcoin within 2 days of approval.
We know that it is more likely to air your grievances than it is to express your satisfaction in any situation, but if winning and getting PAID IN FULL is a "scam" then sign us up!
Congrats on the win, and hopefully that cash brought you some joy. 🤗
Best wishes,
Club Player
Awesome
It was a great experience for me and I am so grateful for the opportunity and support
Good casino. Long wait for withdrawals
I have won a couple of times here. First time 1750.00 and second time 800.00 the first withdrawal took 3 weeks to hit my crypto account and the second time took 5 weeks ! I had fun but def not going back to play and wait forever for winnings
Withdraw
I made my deposit. Used no free chip thing. Was successful at being verified. Only have 1 acct but have not received my winnings if $191. Emailed but only a generic response. No live chat and I need my money.
Greetings Vickit77, we reviewed your situation hoping to help but there is nothing we can do!
It is a bit complicated but we'll attempt to explain so you at least know what happened.
It comes down to your deposits. You made two cash deposits into the casino and played them (with no win on these deposits). For the protection of our players we use 3rd party payment providers on banking transactions coming and going from the casino, we credit your deposit immediately so you can have fun and play but we don't know if the transaction went through or not for some time because we don't receive it directly.
The bottom line is, your bank refused the deposits on your end (for whatever reason) and we were unable to collect the deposits.
The funds you won with were a deposit of "player's reward" points after your cash play. These points were accumulated by play on deposits that we were unable to collect. If the cash deposits and subsequent play were not valid then the accumulated rewards points are also invalid. You see the conundrum.
It's a lot, we know.
It sounds like things are not going so well for you and we are genuinely sorry to be the bearers of bad news. Unfortunately the maximum cashout value on the win of $100 is not eligible for withdrawal in this case.
We hope that things get better soon!
All our best,
Club Player