
Briana is a Community & Sweepstakes Manager with 2+ years of experience in customer support. She has developed important skills like solving problems, communicating well, and resolving conflicts, which all help her provide excellent assistance to clients.
In her role in Customer Support, Briana has successfully dealt with and solved over 1,600 email inquiries, making sure our users get quick and satisfying answers to their concerns. She has created and managed over 1,000 Sweepstakes, making sure that they run smoothly and correctly.
Briana focuses on creating a positive and respectful environment where community members feel heard, appreciated, and respected.
Briana's education in Political Science from the University of Bucharest strengthens her role as a Community & Sweepstakes Manager. Her studies have given her a deep understanding of social dynamics, effective communication strategies, and ways to engage with communities.
Briana is skilled at building positive relationships and creating an inclusive environment in our community.
Her ability to connect with people from different backgrounds, both personally and professionally, helps her engage effectively with our community members.
Over the past years, Briana has dedicated her time and effort to various student associations. She has demonstrated exceptional skills and commitment in areas like project management, fundraising, and building relationships with external partners.