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How can I reset my password?

Briana G
Written byBriana G
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Briana G

Community & Sweepstakes Manager
  • Over 2 years of experience in Customer Support.
  • Great at communicating effectively in difficult situations, making sure information is clear and easy to understand.
  • Managing user-generated content, handling and responding to over 10,000 comments and reviews.
  • Bachelor's Degree in Political Science from the University of Bucharest.
Vlad Mihalache
Edited byVlad Mihalache
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Vlad Mihalache

Online Gambling and Crypto Casinos Specialist
  • Linkedin icon
  • Facebook icon
  • Email icon
  • Accomplished content strategist and editor with over 8 years of experience in the iGaming industry;
  • Certified Cryptocurrency Expert (CCE);
  • Specializes in blackjack strategies, slots, crypto casinos, and gambling addiction;
  • Bitcoin casino expert with extensive knowledge of crypto trading and blockchain gaming;
  • Online gambling expert with 7,000+ articles written and reviewed;
  • Strong advocate for responsible gambling with complex knowledge of the latest trends;
icon-calendarUpdated on Oct 10, 2025

If you forgot your password, you can easily reset it by following these few simple steps.

 

  • Step 1: Go to the site’s header and click on “Log in” in the right upper corner of the screen

help center how can I reset password login

  • Step 2: Click on “Forgot username or password” right under the “Log in” button

help center forgot username or password

  • Step 3: Fill in your email address in the “Reset Password” section and click on the “Send” button

recover passwprd reset

  • Step 4: If the first three steps have been completed correctly, the following text should appear under your email address: “A message has been sent to your email with instructions on how to reset your password.”

recover password email

Lastly, check your email and follow the instructions to recover your password.

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Briana G

Briana G

Community & Sweepstakes Manager

About Briana G

  • Over 2 years of experience in Customer Support.
  • Great at communicating effectively in difficult situations, making sure information is clear and easy to understand.
  • Managing user-generated content, handling and responding to over 10,000 comments and reviews.
  • Bachelor's Degree in Political Science from the University of Bucharest.
Read Full Bio
Vlad Mihalache

Vlad Mihalache

Online Gambling and Crypto Casinos Specialist

  • Linkedin icon
  • Facebook icon
  • Email icon

About Vlad Mihalache

  • Accomplished content strategist and editor with over 8 years of experience in the iGaming industry;
  • Certified Cryptocurrency Expert (CCE);
  • Specializes in blackjack strategies, slots, crypto casinos, and gambling addiction;
  • Bitcoin casino expert with extensive knowledge of crypto trading and blockchain gaming;
  • Online gambling expert with 7,000+ articles written and reviewed;
  • Strong advocate for responsible gambling with complex knowledge of the latest trends;
Read Full Bio

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