Token of Trust Interview Series: Featuring Riccardo Romano, Affiliate Manager at Bet it All Casino

Bet it All is the latest casino on the list to have received our prestigious Token of Trust merit badge for providing i-gambling services at the highest level. To celebrate this incredible achievement, we’ve prepared a very insightful interview with Riccardo Romano, Affiliate Manager at Bet it All Casino. Enjoy!

Chipy: Hello, Riccardo! First of all, we would like to kindly thank you for your interest in doing this interview with us. Can you share with Chipy.com's readers the story behind Bet It All Casino? How and when did it all start?

Riccardo: Hello and thank you for this chance to spread the word about Bet it All Casino! It is a rather unique and short story to share with you of the online casino’s journey. Bet it All launched back in 2017 and had its first steps into the wide and demanding world of gambling. It had its ups and downs, but under great team leadership, we managed on maintaining and improving the level of quality that Bet it All offers today.


Important changes took place in the middle of 2020 when a rescue team of highly skilled i-gambling experts took over the brand, replacing every single ex-member of the Bet it All. The whole current Bet it All team is an assembly of newly assigned experts to operate this online casino. 

We’ve put a lot of effort and passion into getting it back on track and making it better than before-times. We are truly flabbergasted on how it turned out and that we were able to give Bet it All a second breath!

Chipy: As one of the most successful online casinos on the market, do you encounter any challenges? How do you manage to always provide your customers with high-quality gambling services?

Riccardo: Like elsewhere, we face challenges, those of big and small extent. It’s what or how one chooses to approach them. Our strategy is to take on any challenges which directly affect us, our affiliates and users, and tackle them in the most effective manner to keep things consistent and lessen or neglect their occurrence in the future completely. 

Challenges keep us motivated and they are beneficial for the team in gaining new skills, boosting knowledge and experience. When it comes down to our beloved customers, it’s always about them and how we can make them ‘feel most at home'. 

We listen, consider and react. See what’s on-demand and how we can realize it in the most effective manner. A personal approach to the player will get us to know the customer better and thus we will be able to make his experience and stay with us much more pleasant.

High-quality gambling services are tailored to our customers. We do everything that is in our strengths to maintain the best possible experience and are eager to hear what players have to say about us and what can be done/improved to make their stay as comfortable as possible.

Chipy: In your own view, what are the reasons why Bet It All Casino deserved to be awarded the Token of Trust? What sets Bet It All Casino apart from other online casinos in the industry?

Riccardo: The challenges we've faced in the past and how far we've come since then are already proof that with pure determination and well-organized teamwork, we can achieve anything.

Trust, ambitions, commitment to work, and prompt decision making have set Bet it All to be amongst the best online casinos on the market and it’s to be seen through our actions and appreciation from our users.

Our clients feel that we strive to be constantly active and responsive and throughout the years we have managed to gain trustworthiness between users and affiliates. We make sure that everyone feels secure and safe inside our boundaries and beyond.

What distinguishes us from other online casinos is how fast we adapt to the ever-changing online gaming industry and how well-tailored we are around our so valued customers. We are quick to jump on every opportunity for development and success that comes our way. 

The best part of Bet it All is of course our clients! Their goodwill and confidence in us are what defines us, and we are grateful for their unshakeable faith in us!

Chipy: Do you usually feature well-established slot brands on your platform? Or newly launched slot brands, as well?

Riccardo: We are working on being diverse and giving our players a wide spectrum of game providers to choose from. You can find a wide game list available on site, and without a doubt, each and every player will be able to find exactly the type of game that suits their needs the most. We have over 4000 games to choose from and this number is constantly growing by the day!

Players prefer to stick with well-known game providers, but we do include new brands as well, understanding that players are looking for fresh features, designs, or play styles that new slot companies may provide.

Chipy: Is online gambling something you practice yourself? If yes, what kind of casino games do you enjoy playing?

Riccardo: Definitely! It’s something I used to practice myself and am practicing up to this day, maybe not as much, but nonetheless is a part of my weekly routine to see what’s new on the menu. 

I am personally a huge fan of interactive online slot machines, where every spin that you make is giving you motions and emotions. The ones that drag you in and you simply immerse in the world of i-gambling effortlessly. 

And if one has to offer more than one theme or appearance upon reaching or successfully filling the meter gauge - oh boy! Here goes my day!

Chipy: Do you have any predictions for 2022? What do you think will be the direction of the online gambling market this year?

Riccardo: Have to wait and see what 2022 has prepared for us. If I had to guess, I would say it will be prosperous not only for us but for the whole online gambling community. Just simply looking at how much we have advanced and how rapidly the online gambling market has grown, already gives you an insight into what to expect in upcoming years. 

The fastest-growing area is likely to be online betting. The ease of use of cashless payment methods and increasing adoption of smartphones with improved internet accessibility while gaming is expected to increase the online gambling business.  

In recent years Virtual Reality and VR Headsets have gained a lot of popularity and they are total game-changers to the world of online gambling. Just imagine entering a virtual casino and have a life-like feeling and having a chance to play games without having to travel! Sounds crazy right? Well, this is the world we’re living in and we can only imagine what else is to come!

Chipy: Do you take into consideration the feedback you receive from your customers? How do you keep in touch with your users?

Riccardo: Always. Every single feedback is treated seriously by us, and we strive to respond in the most respectful and informative way possible. We will analyze every unsatisfactory case and provide the best possible solutions for our users. For this, we have Support Live Chat available (soon to be 24/7), e-mail and telephone line. Response times are short if not instant.


Our users are well-informed on weekly updates on game additions (e-mail and push notifications), new promotions, and installments. We keep our customers up to date with everything that is related to our online casino. 

We’re constantly monitoring different affiliate sites where feedback is present and give our prompt answer where one is required. Client feedback is appreciated and anticipated, and we know it will help us build a community that is more reliable and pleasant for existing, returning, and new consumers.

Chipy: And finally, where is Bet It All Casino going to be in a few years? What are the plans for the future?

Riccardo: Our ambitions are unfathomable. We strive for the best and thus will do everything to provide our users with the most innovative and exciting features.

If my visions do not betray me, I would say, Bet it All Casino would hold the status of being one of the top online casinos out there. We have a very creative and highly success-driven team which will allow us to continue to come up with unique features and advantageous benefits for users. 

So buckle up and get ready for an unforgettable experience with Bet it All! May the odds be always in your favor! :)

Final Thoughts

If you enjoyed reading this interview just as much as we enjoyed chatting with Riccardo, you will definitely have a blast by going on an i-gambling adventure with Bet it All. All you need to do is open an account at Bet it All Casino and the fun can begin! 

To see our complete list of online casinos awarded with the Token of Trust, check out our Most Trusted Casinos page.