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62 votes3.1 - Withdrawal Credibility
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62 votes3 - Promotions & Bonuses
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62 votes3 - Gaming Experience
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63 votes3.1 - Support Professionalism
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63 votes3.1
Country
Blocked and no contact
I joined The Phone Casino, attracted by their advertised no wagering free spins offer. I used the spins and won approximately $130 NZD or EUR. Not long after, my account was restricted and I was prompted to send in verification documents — which I submitted immediately.
Since then, I’ve had zero access to my account (I'm blocked at the login stage) and no replies to multiple follow-up emails sent to both their general support and document verification addresses. It’s now been over a week with no communication whatsoever.
This silence and delay are deeply unprofessional. I was fully verified before being allowed to claim bonuses, so being restricted after winning without explanation feels unfair and misleading. Their “no wagering” claim is meaningless if you can’t even access your winnings.
I urge others to proceed with caution. I am now preparing to escalate this issue with the UK Gambling Commission and public consumer forums.
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SuspendedHelpful (4)Report- May 10, 2023Copied
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The Phone Casino has a warning to players from chipy I say pay attention to such warning.
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Suspendedall for no!!!
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The Phone casino does not accept pl...
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Level 23HungaryOnly Ireland and England can be players here.
There are many casinos that only accept Irish or English players.
Helpful (6)ReportSuspendedDoesn't work for Belgium players, n...
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Suspendedbecause of region restrictions I wa...
Helpful (5)Report- Oct 01, 2022Copied
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ShowThis casino doesn't accept players from belgium.Reply![icon-thumb-up]()
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Bonus Offers
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Casino Welcome Package
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General Info
- Established
- Jan 01, 2009
- License (jurisdiction)
- Channel Islands
![info]()
,United Kingdom![info]()
- Certified by
![GamCare logo]()
![info]()
![GambleAware logo]()
![info]()
- VPN-friendly casino
![not available]()
No, this casino doesn’t allow VPN usage
- Casino Platforms & Connectivity
- Instant Play, Live Dealer, Mobile, Mobile Web
- Available languages
![English]()
English
The Phone Casino Mobile app
Android
iOSAvailable Game Types (9)
Software Providers (36)
- Currencies
- GBP, EUR
- Minimum deposit
- £5
- Minimum withdrawal
- £20
- Withdrawal limits
- No limit
- Withdrawal pending time
![icon-info-outline]()
- Ewallets – 0 - 24 business hoursWire Transfer – 3 - 4 business daysCredit cards – 4 - 5 business days
Support
- Live Chat
- Not available
Global: support@smallscreencasinos.com Global: docs@smallscreencasinos.com
- Phone number
Global: 02088 155093
Responsible Gambling Tools
![available]()
Available Tools- Deposit LimitsLoss LimitsSelf-Assessment TestsSelf-ExclusionStake LimitsTime Out
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Unavailable Tools- Reality ChecksSession LimitsWithdrawal Lock
Additional Info
- Affiliate Program
- The Phone Casino Affiliates
- Restricted countries
- Afghanistan
- Curacao
- Cyprus
- Ethiopia
- Iraq
- Islamic Republic of Iran
- Kuwait
- Somalia
- Syrian Arab Republic
- United States
- Yemen
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Patrik Turlea
Game Expert
- Over 1 year of experience in the gambling industry;
- Published & reviewed 4.000+ casino games, ensuring accuracy;
- Strong grasp of casino games & mechanics;
- Holds a Bachelor’s Degree from UCECOM Spiru Haret.
