Sometimes throws off of the game in the middle. The game keeps going where it left once opened again. One time it didn't when I bought freespins feature for 20€. Customer service was quick to help how to get my game resumed.
slotmaster222(Question owner)Level 24
3.8Very GoodCopied
Great place when I gamble from the DR has all the top slots i search for
aca293(Question owner)Level 35Portugal
3.2AverageCopied
Like its sisters, not in Portugal!
As its 5 sisters casinos, 21, JustSpins, Nitro, NeonVegas and Rapid, this one, Ultra, also in not authorized in Portugal. See screenshot!
Hi @aca293, thank you for bringing this to our attention. Please note that we have looked into this and players from Portugal are currently not allowed to join this casino. Furthermore, the information on our website was updated accordingly. Let us know if there's anything else we can do for you. Kind regards!
EpiKxPanda(Question owner)Level 11Canada
4.2Very GoodCopied
A decent casino I don't mind playin...
A decent casino I don't mind playing at from time to time. Essentially, at it's core, Ultra Casino's design and promotions are a carbon copy of 21.com and Nitro.com. All of which are better than average casinos.
Hi EpiKxPanda,Thank you for your feedback!We are happy to hear that you are happy with our design and promotions. Did you already have a chance to try out our Ultra Charge feature? We are giving out a total of 2 million in cash bonuses and free spins during the year.We wish you good luck while playing at UltraCasino, and don't hesitate to contact us if there's anything you are wondering. :) Kind regards,Karoliina
Cashman(Question owner)Level 4
1.8PoorCopied
Ultracasino has a good selection of...
Ultracasino has a good selection of games and provider to choose from. My experience playing on their site was horrible with the over amount of straight losing games, very low game payouts and really impossible to recieve a scatter.Hundreds in deposits of straight zero game payouts, when I finally won a tiny withdraw, their verification makes it impossible to to receive your funds, they will do everything possible so you don't get your withdraw and when I reverse my withdraw of $150, every game I played was straight spins of zero payouts until they retrieve the entire withdraw back into their Casino. My last withdraw of $80, again with the BS verification back and forth 6 different times, then they didn't confirm I was verified, closed my account and I didn't receive my withdraw, tried to re-open my account and that was more BS and never receive the withdraw.Customer service asked questions, but they will not resolve any issues, you have to send an email to receive a answer is more BS.You like all the above and more crap, this Casino is for you!Never received my withdraw from this crooked site.
Admin(Question owner)Copied
Hello Cashman,We contacted the casino on your behalf and we found out that your verification is still pending for certain documents. Unfortunately, until you provide all the required information there is not much more the casino can do. If you wish to check the progress of your document approval, we kindly recommend contacting the casino's Live Chat or E-mail. They will try to process the verification as soon as possible, but it can take up to 72 hours.All the best!
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A bit laggy but nice
Sometimes throws off of the game in the middle. The game keeps going where it left once opened again. One time it didn't when I bought freespins feature for 20€. Customer service was quick to help how to get my game resumed.
Great place when I gamble from the DR has all the top slots i search for
Like its sisters, not in Portugal!
Hi @aca293, thank you for bringing this to our attention. Please note that we have looked into this and players from Portugal are currently not allowed to join this casino. Furthermore, the information on our website was updated accordingly. Let us know if there's anything else we can do for you. Kind regards!
A decent casino I don't mind playin...
Ultracasino has a good selection of...