Spinbetter is a rigged casino. You're playing and winning, then you get a server error, and when you log back in, it takes everything away. It's a complete scam, and I have proof of that.
estuarliruul(Question owner)Level 6Mexico
2PoorCopied
funchiona el código de chipy
For me, it has more positive aspects, and the positive aspects are such that the payout speed is very fast, so the money is basically in the account immediately, whatever the method. It seems to me that the casino here gives you the biggest profits in the long run. And when I won a larger amount at that casino, they might have had trouble paying out, something I believe, as I say from experience, simply when I had a larger selection, all they wanted from me were verification documents. In fact, they dragged it out for several days and asked me for a lot of verification in various ways. Simply put, the tactic was that I would lose the money in the meantime, and yes, and something like that, so they actually delayed the payout, but it only took a week, which is quite a long time when you have a larger win there. But what I mean is that they did pay me the money, so even though it took longer, they simply sent me the money they had. In that casino's history, they were fair and clearly tried some
iivanaaa(Question owner)Level 2Croatia
1TerribleCopied
Personal Data Exposed and Complaint Poorly Handled
My experience with SpinBetter was extremely disappointing, mainly because of a serious privacy incident and the way it was handled afterwards. SpinBetter sent a VIP promotional email to three customers using the visible “To” field, meaning that all recipients could see each other’s email addresses. These were not anonymous addresses — all three contained information identifying the recipients by first and last name. The email itself also made it clear that we were SpinBetter VIP customers, so the disclosure connected identifiable individuals with VIP gambling activity. I reported this immediately to my VIP manager. He admitted in writing that it happened “due to an error”, but did not initially apologise, provide reassurance or explain what would be done. When I asked for escalation and tried to resolve the matter amicably, I found his responses dismissive. Claims later apologised, but in my view no meaningful remedy was provided for what had already happened. There were also serious problems with my account closure. I requested permanent closure twice, but my account remained active for weeks. During that period I was even credited a €50 no-deposit bonus and received further promotional messages. SpinBetter later confirmed that the irreversible block was only internally requested weeks after my first closure request. The complaint was passed between several departments and I received inconsistent responses. What disappointed me even more was that SpinBetter later publicly replied to one of my reviews claiming that the matter had been “resolved by mutual agreement” and that all my requirements had been fulfilled. That is not accurate from my perspective: there was no mutual agreement and I remained dissatisfied with the outcome. I have retained the emails and screenshots documenting the above. For me, the biggest issue was not only the original privacy mistake, but the lack of accountability and the way I was treated after reporting it. Based on my personal experience, I would not recommend SpinBetter.
Naniko1989(Question owner)Level 4Egypt
3AverageCopied
I do not recommend it.
They offer you bonuses and then you can't spend them, you can't play anything
We're sorry to hear that you've had a disappointing experience with our bonuses. We'd appreciate the opportunity to better understand what went wrong and look into the situation.
Could you please contact our Claims Department at claims@spinbetter.com and provide your Player ID along with more details about the issue? In particular, please let us know which bonus you activated, what difficulties you encountered when trying to use it, and whether you received any error messages.
The more details you can share, the easier it will be for our team to investigate your case and provide you with a clear explanation.
Thank you for bringing this to our attention. We look forward to hearing from you.
Best regards, SpinBetter Team
Zeiser(Question owner)Level 19Mexico
4Very GoodCopied
SpinBetter, massive gaming library but be careful with your security settings😅
I’ve been exploring SpinBetter recently, and it is a pretty solid platform if you are looking for pure variety. The site has an massive game catalog with thousands of slots, live dealer tables, and an integrated sportsbook. It works with the most commercial providers in the market, so you can easily find your favorite titles.
The navigation is smooth, and they support a lot of different payment methods, including a great variety of cryptocurrencies, which makes deposits and transactions quite flexible.
I ran into a major roadblock with my account access. I lost the device where I had my 2FA configured, and it has been an absolute headache. To this day, I still haven't been able to recover my access because their security process is incredibly difficult, making it frustratingly slow to sort out. 😣
In conclusion, the casino itself is quite competitive and offers a massive library, but make sure to back up your 2FA keys or security codes elsewhere. If you lose your device, getting back into your account feels almost impossible. 🫠
We're sorry to hear that you're experiencing difficulties accessing your account due to losing the device connected to your two-factor authentication (2FA).
To resolve this issue, please contact our Security Department by email and explain your situation. Our team will review your case and guide you through the next steps to recover access to your account.
Thank you for your patience and understanding.
Best regards, SpinBetter Team
Zeiser(Question owner)CopiedLevel 19Mexico
@SpinBetterCasino Hello Spinbetter👋🏻
No, you have nothing to apologize for, what happened was not within your control, it was entirely my own responsibility.
It is truly kind of you to look into whether anything can be done, for which I am very grateful.
Once again, I can confirm that you are a great betting platform Thank you!! 🙌🏻
KetaBengtsson(Question owner)CopiedSuspended
@Zeiser
Thank u for the many and very informative info about casinos and bonuses and even games! 🙏🙏👍 helps me alot in the jungle of good/bad choices u can make in the casinoworld!!
/KetaB
KetaBengtsson(Question owner)CopiedSuspended
I had the same experience as u had Zeiser.. Its very good u can express your feelings and memories here so people can take notice! 🙏👍
I am a little bit lost and conflicted with all the different remarks and reviews on Spinbetter. I want to give the casino a shot, but is it worth it, though? Do you get your money back if you wish to withdraw?
Spinbetter casino rigged
Spinbetter is a rigged casino. You're playing and winning, then you get a server error, and when you log back in, it takes everything away. It's a complete scam, and I have proof of that.
funchiona el código de chipy
For me, it has more positive aspects, and the positive aspects are such that the payout speed is very fast, so the money is basically in the account immediately, whatever the method. It seems to me that the casino here gives you the biggest profits in the long run. And when I won a larger amount at that casino, they might have had trouble paying out, something I believe, as I say from experience, simply when I had a larger selection, all they wanted from me were verification documents. In fact, they dragged it out for several days and asked me for a lot of verification in various ways. Simply put, the tactic was that I would lose the money in the meantime, and yes, and something like that, so they actually delayed the payout, but it only took a week, which is quite a long time when you have a larger win there. But what I mean is that they did pay me the money, so even though it took longer, they simply sent me the money they had. In that casino's history, they were fair and clearly tried some
Personal Data Exposed and Complaint Poorly Handled
My experience with SpinBetter was extremely disappointing, mainly because of a serious privacy incident and the way it was handled afterwards.
SpinBetter sent a VIP promotional email to three customers using the visible “To” field, meaning that all recipients could see each other’s email addresses. These were not anonymous addresses — all three contained information identifying the recipients by first and last name. The email itself also made it clear that we were SpinBetter VIP customers, so the disclosure connected identifiable individuals with VIP gambling activity.
I reported this immediately to my VIP manager. He admitted in writing that it happened “due to an error”, but did not initially apologise, provide reassurance or explain what would be done. When I asked for escalation and tried to resolve the matter amicably, I found his responses dismissive. Claims later apologised, but in my view no meaningful remedy was provided for what had already happened.
There were also serious problems with my account closure. I requested permanent closure twice, but my account remained active for weeks. During that period I was even credited a €50 no-deposit bonus and received further promotional messages. SpinBetter later confirmed that the irreversible block was only internally requested weeks after my first closure request.
The complaint was passed between several departments and I received inconsistent responses. What disappointed me even more was that SpinBetter later publicly replied to one of my reviews claiming that the matter had been “resolved by mutual agreement” and that all my requirements had been fulfilled. That is not accurate from my perspective: there was no mutual agreement and I remained dissatisfied with the outcome.
I have retained the emails and screenshots documenting the above.
For me, the biggest issue was not only the original privacy mistake, but the lack of accountability and the way I was treated after reporting it. Based on my personal experience, I would not recommend SpinBetter.
I do not recommend it.
They offer you bonuses and then you can't spend them, you can't play anything
Hello!
We're sorry to hear that you've had a disappointing experience with our bonuses. We'd appreciate the opportunity to better understand what went wrong and look into the situation.
Could you please contact our Claims Department at claims@spinbetter.com and provide your Player ID along with more details about the issue? In particular, please let us know which bonus you activated, what difficulties you encountered when trying to use it, and whether you received any error messages.
The more details you can share, the easier it will be for our team to investigate your case and provide you with a clear explanation.
Thank you for bringing this to our attention. We look forward to hearing from you.
Best regards,
SpinBetter Team
SpinBetter, massive gaming library but be careful with your security settings😅
I’ve been exploring SpinBetter recently, and it is a pretty solid platform if you are looking for pure variety. The site has an massive game catalog with thousands of slots, live dealer tables, and an integrated sportsbook. It works with the most commercial providers in the market, so you can easily find your favorite titles.
The navigation is smooth, and they support a lot of different payment methods, including a great variety of cryptocurrencies, which makes deposits and transactions quite flexible.
I ran into a major roadblock with my account access. I lost the device where I had my 2FA configured, and it has been an absolute headache. To this day, I still haven't been able to recover my access because their security process is incredibly difficult, making it frustratingly slow to sort out. 😣
In conclusion, the casino itself is quite competitive and offers a massive library, but make sure to back up your 2FA keys or security codes elsewhere. If you lose your device, getting back into your account feels almost impossible. 🫠
Hello!
We're sorry to hear that you're experiencing difficulties accessing your account due to losing the device connected to your two-factor authentication (2FA).
To resolve this issue, please contact our Security Department by email and explain your situation. Our team will review your case and guide you through the next steps to recover access to your account.
Thank you for your patience and understanding.
Best regards,
SpinBetter Team
@SpinBetterCasino Hello Spinbetter👋🏻
No, you have nothing to apologize for, what happened was not within your control, it was entirely my own responsibility.
It is truly kind of you to look into whether anything can be done, for which I am very grateful.
Once again, I can confirm that you are a great betting platform Thank you!! 🙌🏻
@Zeiser
Thank u for the many and very informative info about casinos and bonuses and even games! 🙏🙏👍 helps me alot in the jungle of good/bad choices u can make in the casinoworld!!
/KetaB
I had the same experience as u had Zeiser.. Its very good u can express your feelings and memories here so people can take notice! 🙏👍
/KetaBengtsson