I just want to say thank you for creating an opportunity to have some enjoyment on my downtime and also the aspect of having the possibility of some financial gain is also very intriguing.
iBellAngel(Question owner)Level 1Portugal
5ExcellentCopied
Great casino
Has many offers to players, gives a full stack off deposit options and fast withdrawals. Super happy with it!
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Alexandra1102(Question owner)Suspended
1TerribleCopied
My experience here with the casino
Based on the fact that this casino has good reviews everywhere on the internet and it seemed trustworthy to me, so I decided to play there for larger amounts. I had a verified account. Everything was fine. It actually happened that I wanted to withdraw money. A larger amount, exactly 6,000 euros. And suddenly, at that moment, when I wanted to withdraw the money, I suddenly had to verify the card. I don't know why again, but it was just fine. I verified the card. Then, when the card was fine, I suddenly had to verify the account again. It's clear that this was for a purpose. How did it get delayed? But the cherry on the cake is that I had the documents in order, even in the application, how does it verify it? If you know what I mean, the casino canceled it several times, saying that it was wrong. But it wasn't the documents that were wrong. So they completely prevented me from withdrawing the money. So this was really bad. And they canceled it about ten times in a row, even though you uploaded good documents and everything was green, like approved. But the documents were good. So I I don't want to have anything to do with this casino in my life. I've already lost 6,000 euros. Of course, I lost the money because they didn't withdraw it anyway. So I'm warning you a lot before you go to the casino. I admit that I thought it was a good casino based on reviews and ratings. But I'm telling you the opposite is true. As soon as you want to withdraw a larger amount, they will prevent you from withdrawing. Or that was the case with me. If anyone from the casino is interested, did you read this review? Yes, my username is Alexandra1102. Yes, for the people from the casino, that's me. That's my account. But you definitely know about me because I wrote to you several times a day and you just constantly and you know very well that I'm right. I documented my time with her through conversations.
Please find below the response from our Payments Department regarding the player’s review.
1. We requested copies of the card ending in XXXX as part of our security measures, since it was still unverified on the day the player submitted the withdrawal request.
2. It is not part of our procedures to cancel a withdrawal due to a pending method verification on the same day of the request.
3. Based on the data, it is safe to conclude that the player deliberately canceled her own payout and chose to continue playing. This is evident from her very first withdrawal request of €2000.00 on 26 January, which was canceled on the same day, followed by a new payout request for €1,700.00. This clearly shows that the decision to cancel and continue playing was made by the player herself.
The truth is that, unfortunately, the player chose to continue playing before the verification process was completed, and in doing so, her winnings were gradually played down. We understand how frustrating this can be, and we genuinely empathize with her. Moments like these often happen when excitement and anticipation are high, and we regret that the outcome wasn’t what she had hoped for.
All cancellation and transaction records related to this case remain at the disposal of Chipy for any review or verification they may require.
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Happy go lucky
I just want to say thank you for creating an opportunity to have some enjoyment on my downtime and also the aspect of having the possibility of some financial gain is also very intriguing.
Great casino
Has many offers to players, gives a full stack off deposit options and fast withdrawals. Super happy with it!
Julian, the Impressario, says:
IBellAngel's one of us
And we're going to reach the stars!
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From Ontario to Perth, it's the Greatest Show on Earth! 🎪
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Julian, the Impressario, says:
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From Ontario to Perth, it's the Greatest Show on Earth! 🎪
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I have played on this casino for a while and i love it! i think people should use this casino!!
Julian, the Impressario, says:
From Milan to Cincinnati
Everybody hails Matti!
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From Ontario to Perth, it's the Greatest Show on Earth! 🎪
My experience here with the casino
Based on the fact that this casino has good reviews everywhere on the internet and it seemed trustworthy to me, so I decided to play there for larger amounts. I had a verified account. Everything was fine. It actually happened that I wanted to withdraw money. A larger amount, exactly 6,000 euros. And suddenly, at that moment, when I wanted to withdraw the money, I suddenly had to verify the card. I don't know why again, but it was just fine. I verified the card. Then, when the card was fine, I suddenly had to verify the account again. It's clear that this was for a purpose. How did it get delayed? But the cherry on the cake is that I had the documents in order, even in the application, how does it verify it? If you know what I mean, the casino canceled it several times, saying that it was wrong. But it wasn't the documents that were wrong. So they completely prevented me from withdrawing the money. So this was really bad. And they canceled it about ten times in a row, even though you uploaded good documents and everything was green, like approved. But the documents were good. So I I don't want to have anything to do with this casino in my life. I've already lost 6,000 euros. Of course, I lost the money because they didn't withdraw it anyway. So I'm warning you a lot before you go to the casino. I admit that I thought it was a good casino based on reviews and ratings. But I'm telling you the opposite is true. As soon as you want to withdraw a larger amount, they will prevent you from withdrawing. Or that was the case with me. If anyone from the casino is interested, did you read this review? Yes, my username is Alexandra1102. Yes, for the people from the casino, that's me. That's my account. But you definitely know about me because I wrote to you several times a day and you just constantly and you know very well that I'm right. I documented my time with her through conversations.
Dear Chipy, dear Community, dear Player,
Please find below the response from our Payments Department regarding the player’s review.
1. We requested copies of the card ending in XXXX as part of our security measures, since it was still unverified on the day the player submitted the withdrawal request.
2. It is not part of our procedures to cancel a withdrawal due to a pending method verification on the same day of the request.
3. Based on the data, it is safe to conclude that the player deliberately canceled her own payout and chose to continue playing. This is evident from her very first withdrawal request of €2000.00 on 26 January, which was canceled on the same day, followed by a new payout request for €1,700.00. This clearly shows that the decision to cancel and continue playing was made by the player herself.
The truth is that, unfortunately, the player chose to continue playing before the verification process was completed, and in doing so, her winnings were gradually played down. We understand how frustrating this can be, and we genuinely empathize with her. Moments like these often happen when excitement and anticipation are high, and we regret that the outcome wasn’t what she had hoped for.
All cancellation and transaction records related to this case remain at the disposal of Chipy for any review or verification they may require.
Thank you,
The Impressario Casino Team