UPDATE: Casino has publically apologized on Casinoguru, fixed the issue on their end and reinstated my full previous balance including bonus balance to my account. They did the right thing and the dispute between us has been settled.
Original post:
BEWARE!!
I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me.
I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned.
Previous reviews by Mizi
1Jun 13, 2025Copied
Show
BEWARE!! I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me. I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned. I wish I could post here all of the Sreenshots I made...
Peczaberry85(Question owner)Suspended
3AverageCopied
Well-being
Well, I see, we have a crypto casino here, I don't have much of it, but at least I got it for free
smasher1987(Question owner)Level 12Sweden
3AverageCopied
Ok first of
This I wish that the casino was more avalible to play in some extend to win a lot more in both live casino section and slots, I felt that the rtp was kinda off
Jodafun(Question owner)Level 23
2PoorCopied
Some Questionable T&C found
First of. It's a nice-looking casino site with lots of games. Didn´t like all the game pictures looked the same.
Played some games for free. Nothing special there. All are like with other casinos.
What I did find reading the t&c before I would sign up (wish I did not do) was some rules.
If you sign up for make account and you are inactive for 1 month they will charge you 5€ for being inactive!
Also, fees will be credited for depositing and withdrawing money.
This casino will try to get your personal information at any time. Like try the chat support... they want your name and email address first.
No, thank you for this casino from me.
Be sure to check out the T&C !!!
Luis237o(Question owner)Level 7
5ExcellentCopied
Interesting
A good amount of games and providers, which is great. I liked the ease of navigation. The first deposit bonus is good.
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UPDATE: Casino has publically apologized on Casinoguru, fixed the issue on their end and reinstated my full previous balance including bonus balance to my account. They did the right thing and the dispute between us has been settled.
Original post:
BEWARE!!
I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me.
I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned.
BEWARE!!
I have registered in this casino and claimed the first deposit bonus. Upon proceeding to play the games I was shocked that 99 percent of the games and in all providers, were restricted/ locked from bonus wagering. According to their T&C's, the only restricted games on bonus wagering are table games and all games from "3 Oaks" provider. This casino does not follow their bonus T&C's, advertising falsely and delivering incomplete product. Their chat support gave me a long run around, trying to blame it on VPN issues and games not available in my country which is a lie. Country restriction pop up is different than pop up saying game blocked due to active bonus - they think I am stupid...And I never had such problem anywhere else! Despite them saying they will escalate it further including a refund if not corrected, nobody ever got back to me.
I was left with 2400 euro wager on just 108 games out of over 3000 ( many of them with min.bet of 0.50 or 1 euro- surprise, surprise!), that should have been available. Of course I lost, (that was the point)and deleted my account. But at least I will share this terrible experience everywhere I can to make people aware of their crooked ways! Stay well away! You have been warned. I wish I could post here all of the Sreenshots I made...
Well-being
Well, I see, we have a crypto casino here, I don't have much of it, but at least I got it for free
Ok first of
This I wish that the casino was more avalible to play in some extend to win a lot more in both live casino section and slots, I felt that the rtp was kinda off
Some Questionable T&C found
First of. It's a nice-looking casino site with lots of games. Didn´t like all the game pictures looked the same.
Played some games for free. Nothing special there. All are like with other casinos.
What I did find reading the t&c before I would sign up (wish I did not do) was some rules.
If you sign up for make account and you are inactive for 1 month they will charge you 5€ for being inactive!
Also, fees will be credited for depositing and withdrawing money.
This casino will try to get your personal information at any time. Like try the chat support... they want your name and email address first.
No, thank you for this casino from me.
Be sure to check out the T&C !!!
Interesting
A good amount of games and providers, which is great. I liked the ease of navigation. The first deposit bonus is good.