I signed up and started playing on June 2, 2026. On June 5, 2026, I ran into my first issues when trying to withdraw funds. They requested identity verification, which I successfully completed within the day. However, they then stated they needed to review my bets. In total, I had placed 57 bets—most of them under $100—which is absurd in itself. No reputable casino would waste its resources and the customer's time reviewing 57 bets for a total account profit of just $300. They claimed this review didn't violate their rules and could take up to 90 days, though they added that it usually finishes sooner.
Naturally, that turned out to be a lie. The review took the maximum amount of time, and I only got a response after personally contacting them via chat—where they had regularly ignored me, blocked me, and avoided all contact. I never received a single email.
In the meantime, I started to panic and looked into the site more closely. The site features a "Trusted Worldwide" banner listing major casino portals like CasinoGuru, AskGamblers, and others. Yet, they aren't listed on any of those sites; when I asked support for links to their profiles on those platforms, they simply provided an anonymous user profile from those sites...
So, 90 days pass, and support informs me that I had placed "low-risk bets" and needed to wager the amount three times over before they could release my funds. When I asked what they meant by "low-risk bets," they replied: bets with low odds. But most of my bets had odds between 1.5 and 2.0. The lowest odds were 1.27—on a Spain victory (a bet that didn't win). They are contradicting themselves. It turned out that in the sports betting section, my betting limits were set to ABSOLUTELY zero across the board. This meant I couldn't complete the 3x wagering requirement that had sparked the initial dispute. In response, the casino representative told me I needed to switch to the casino section instead. I argued my case for two days, but all my points were unfairly ignored, and I was simply blocked from the chat. Fine—I eventually accepted the offer. I made sure to clarify beforehand that I could use any part of the casino section. I received a confirmation that I could. I completed the 3x wagering requirement in a couple of hours and requested a withdrawal. In the chat, I was told my request would be processed by the end of the day (this was September 6, 2026). September 7, 2026—I was ignored. As soon as I messaged them in the chat, they read the message and immediately replied that they were offline.
That was until I thought to message them from a different device. That’s when they told me my account was undergoing verification. WHAT VERIFICATION?! WHAT HAVE YOU BEEN DOING FOR THE LAST 90 DAYS? I ALREADY COMPLETED IDENTITY VERIFICATION. I FULFILLED ALL YOUR CONDITIONS.
Whenever I ask frantic questions in the chat, they just close it and tell me to wait. HOW LONG AM I SUPPOSED TO WAIT? WHAT AM I WAITING FOR? WHAT RULES ARE THEY APPLYING? They don't even know themselves. After depositing $1,000, I was only able to get $500 back (before all the checks). The remaining $500, plus my $76 in winnings, is still "processing," and there’s no news at all. It would be easier to just come out and say you're scammers who won't pay out, rather than putting on a circus like this. After 100 days, they finally replied, claiming I had multiple accounts. What nonsense! Their actions are neither logical nor consistent. All that time, they kept making up new conditions and stringing me along, only to accuse me of something that never happened. At first, they were looking for any excuse to withhold payment; then they came up with some absurd requirement for a 3x wagering turnover—specifically in the casino—even though the issue concerned sports betting. They probably thought I’d lose everything in the casino and the problem would just go away on its own. That didn't happen. When that failed, they stalled for another 10 days to avoid paying out, eventually accusing me of multi-accounting—naturally, without a shred of proof. I’m ready to challenge them on this because I know it’s a lie, but there’s nowhere to do it; they aren't listed on any sites where you can file a public complaint, and the complaint process in Anjouan doesn't work the way it should. A player can easily get scammed; there is absolutely no protection. Besides, I didn't even win anything from them in the end. Stay away from these crooks. Any reviews claiming successful gameplay are fake.
I can provide a vast number of screenshots showing correspondence and, more generally, my interactions with this casino.
We are sorry that the casino had to take this action. However, we would also like readers to understand that the casino acted in accordance with its published Terms and Conditions.
Yes, the investigation took longer than expected, but once evidence of multiple accounts was identified and confirmed, the casino proceeded according to its rules.
Players are strictly prohibited from holding more than one account, and this is clearly stated in our Terms and Conditions:
10. Multiple Accounts & IP Monitoring 10.1. Each player may hold one account only. 10.2. Multiple accounts identified by shared personal data, payment methods, devices, or IP addresses are strictly prohibited. 10.3. All funds belonging to duplicate accounts will be voided and are non-withdrawable.
By creating an account and making a deposit, the player agrees to the Terms and Conditions available on the casino website.
We understand that this situation is unpleasant, but the decision was made only after the investigation was completed and the violation was confirmed.
cherniy(Question owner)CopiedLevel 1Croatia
@CasinoCrypto.io You know, it’s astonishing how you ignore the actual process here. You don't even mention the initial accusations leveled against me. Doesn't it bother you that you spent 90 days telling me the only requirement to withdraw my funds was to wager them 3x in the casino, only to then ignore me in the chat? (Why ignore me if the issue was something else? Why block me in the chat—you could have just blocked me immediately for multi-accounting...) Then, there was a sudden shift in direction and an accusation of multi-accounting. It doesn't take 100 days to detect multi-accounting based on IP, address, and so on. Not to mention the fact that I know for a fact I have only one account and have never had any others. Your site has been around for only slightly longer than the time it took to conduct my verification... And, of course, you won't provide proof, citing confidentiality—which is very convenient (it makes you look like the good guys and the player the bad guy...). You aren't even listed on any platforms where a complaint could be filed and discussed publicly. I suppose the only thing you latched onto was the IP address—likely due to my VPN—since users of the same VPN service can share an IP address while being located in different parts of the world. But if you block players for that reason, every player needs to know they could be blocked at any moment that suits you (specifically, when they start turning a profit). Don't bother telling me that VPNs are prohibited or anything like that. I have a screenshot showing that you authorized my use of a VPN.
Yes, you are right that the investigation took a long time, and we understand your frustration. However, investigations of this type can sometimes require additional time to be completed properly.
Each time you contacted us, we provided you with the available information and updates regarding your case. Every action taken on our side was handled in accordance with our policies. Even when the wagering requirements and related penalties were applied, the relevant team did not immediately block your account and allowed you the opportunity to complete the required conditions while the investigation continued.
During the investigation, we identified that multiple accounts had been created. We understand that the process took longer than expected, and we sincerely apologize for the delay. However, the investigation itself was necessary due to the account activity that required further review.
We would like to emphasize that all steps taken by our team were completed in accordance with our Terms and Conditions and internal procedures.
As a gesture of goodwill, the casino is willing to allow you to create a new account, provided that this is the only account you use going forward and that all casino rules and policies are followed without violation.
Once again, we apologize for the time taken to complete the investigation, but we confirm that the case was handled according to our policies. We strongly recommend carefully reviewing and following the casino rules in the future to avoid similar situations.
cherniy(Question owner)CopiedLevel 1Croatia
@CasinoCrypto.io As a gesture of goodwill, you really ought to offer to return my $500 deposit. But I *did* only use one account—or rather, I only ever had one account. Now you’re suggesting I violate your own rules. I am extremely skeptical that I won't just run into the same problems again—or that you won't come up with some new issue on a new account.
Rhyn013(Question owner)Level 7New Zealand
4Very GoodCopied
Great crypto casino
This casino has several slots providers, live casino, sports bets and great tournaments etc. user-friendly website design, generous bonuses (welcome offers, cashback, free spins) and a wide selection of games including slots, live dealers and demo play.a positive experience with the casino
daffys(Question owner)Level 18
4Very GoodCopied
Fully crypto good
It has huge sellection of slots from various providers, and live casino too. Sports bet option available. Several bonuses, crypto wheel bonus, upto 6 deposit bonuses and level up bonus also available. So it seems to be good for crypto players.
Self exclusion and security features also available.
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4Very GoodCopied
Well balanced
I've had a generally positive experience with Casino Crypto.io. The platform offers a wide range of casino games, and the cryptocurrency payment options make deposits and withdrawals fast and convenient. The website is easy to navigate, and I appreciate the variety of bonuses and promotions available for players.
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5ExcellentCopied
Cryptocasino
As its name suggests, it's a purely cryptocurrency casino, so it also has many new surprises for customers. It has roulette, internet access, support, a website in Spanish, and the site is super easy to find everything you need. It also has a roulette game with good daily rates.
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CasinoCrypto - the best casinos scam
I signed up and started playing on June 2, 2026. On June 5, 2026, I ran into my first issues when trying to withdraw funds. They requested identity verification, which I successfully completed within the day. However, they then stated they needed to review my bets. In total, I had placed 57 bets—most of them under $100—which is absurd in itself. No reputable casino would waste its resources and the customer's time reviewing 57 bets for a total account profit of just $300. They claimed this review didn't violate their rules and could take up to 90 days, though they added that it usually finishes sooner.
Naturally, that turned out to be a lie. The review took the maximum amount of time, and I only got a response after personally contacting them via chat—where they had regularly ignored me, blocked me, and avoided all contact. I never received a single email.
In the meantime, I started to panic and looked into the site more closely. The site features a "Trusted Worldwide" banner listing major casino portals like CasinoGuru, AskGamblers, and others. Yet, they aren't listed on any of those sites; when I asked support for links to their profiles on those platforms, they simply provided an anonymous user profile from those sites...
So, 90 days pass, and support informs me that I had placed "low-risk bets" and needed to wager the amount three times over before they could release my funds.
When I asked what they meant by "low-risk bets," they replied: bets with low odds. But most of my bets had odds between 1.5 and 2.0. The lowest odds were 1.27—on a Spain victory (a bet that didn't win).
They are contradicting themselves. It turned out that in the sports betting section, my betting limits were set to ABSOLUTELY zero across the board. This meant I couldn't complete the 3x wagering requirement that had sparked the initial dispute. In response, the casino representative told me I needed to switch to the casino section instead.
I argued my case for two days, but all my points were unfairly ignored, and I was simply blocked from the chat.
Fine—I eventually accepted the offer. I made sure to clarify beforehand that I could use any part of the casino section. I received a confirmation that I could.
I completed the 3x wagering requirement in a couple of hours and requested a withdrawal. In the chat, I was told my request would be processed by the end of the day (this was September 6, 2026).
September 7, 2026—I was ignored. As soon as I messaged them in the chat, they read the message and immediately replied that they were offline.
That was until I thought to message them from a different device. That’s when they told me my account was undergoing verification. WHAT VERIFICATION?! WHAT HAVE YOU BEEN DOING FOR THE LAST 90 DAYS? I ALREADY COMPLETED IDENTITY VERIFICATION. I FULFILLED ALL YOUR CONDITIONS.
Whenever I ask frantic questions in the chat, they just close it and tell me to wait. HOW LONG AM I SUPPOSED TO WAIT? WHAT AM I WAITING FOR? WHAT RULES ARE THEY APPLYING?
They don't even know themselves.
After depositing $1,000, I was only able to get $500 back (before all the checks). The remaining $500, plus my $76 in winnings, is still "processing," and there’s no news at all.
It would be easier to just come out and say you're scammers who won't pay out, rather than putting on a circus like this. After 100 days, they finally replied, claiming I had multiple accounts.
What nonsense! Their actions are neither logical nor consistent. All that time, they kept making up new conditions and stringing me along, only to accuse me of something that never happened. At first, they were looking for any excuse to withhold payment; then they came up with some absurd requirement for a 3x wagering turnover—specifically in the casino—even though the issue concerned sports betting. They probably thought I’d lose everything in the casino and the problem would just go away on its own. That didn't happen. When that failed, they stalled for another 10 days to avoid paying out, eventually accusing me of multi-accounting—naturally, without a shred of proof. I’m ready to challenge them on this because I know it’s a lie, but there’s nowhere to do it; they aren't listed on any sites where you can file a public complaint, and the complaint process in Anjouan doesn't work the way it should.
A player can easily get scammed; there is absolutely no protection.
Besides, I didn't even win anything from them in the end. Stay away from these crooks. Any reviews claiming successful gameplay are fake.
I can provide a vast number of screenshots showing correspondence and, more generally, my interactions with this casino.
Dear Customer,
We are sorry that the casino had to take this action. However, we would also like readers to understand that the casino acted in accordance with its published Terms and Conditions.
Yes, the investigation took longer than expected, but once evidence of multiple accounts was identified and confirmed, the casino proceeded according to its rules.
Players are strictly prohibited from holding more than one account, and this is clearly stated in our Terms and Conditions:
10. Multiple Accounts & IP Monitoring
10.1. Each player may hold one account only.
10.2. Multiple accounts identified by shared personal data, payment methods, devices, or IP addresses are strictly prohibited.
10.3. All funds belonging to duplicate accounts will be voided and are non-withdrawable.
By creating an account and making a deposit, the player agrees to the Terms and Conditions available on the casino website.
We understand that this situation is unpleasant, but the decision was made only after the investigation was completed and the violation was confirmed.
@CasinoCrypto.io You know, it’s astonishing how you ignore the actual process here. You don't even mention the initial accusations leveled against me. Doesn't it bother you that you spent 90 days telling me the only requirement to withdraw my funds was to wager them 3x in the casino, only to then ignore me in the chat? (Why ignore me if the issue was something else? Why block me in the chat—you could have just blocked me immediately for multi-accounting...) Then, there was a sudden shift in direction and an accusation of multi-accounting. It doesn't take 100 days to detect multi-accounting based on IP, address, and so on.
Not to mention the fact that I know for a fact I have only one account and have never had any others. Your site has been around for only slightly longer than the time it took to conduct my verification... And, of course, you won't provide proof, citing confidentiality—which is very convenient (it makes you look like the good guys and the player the bad guy...). You aren't even listed on any platforms where a complaint could be filed and discussed publicly.
I suppose the only thing you latched onto was the IP address—likely due to my VPN—since users of the same VPN service can share an IP address while being located in different parts of the world. But if you block players for that reason, every player needs to know they could be blocked at any moment that suits you (specifically, when they start turning a profit).
Don't bother telling me that VPNs are prohibited or anything like that. I have a screenshot showing that you authorized my use of a VPN.
@cherniy
Here is a cleaner and more professional version:
Yes, you are right that the investigation took a long time, and we understand your frustration. However, investigations of this type can sometimes require additional time to be completed properly.
Each time you contacted us, we provided you with the available information and updates regarding your case. Every action taken on our side was handled in accordance with our policies. Even when the wagering requirements and related penalties were applied, the relevant team did not immediately block your account and allowed you the opportunity to complete the required conditions while the investigation continued.
During the investigation, we identified that multiple accounts had been created. We understand that the process took longer than expected, and we sincerely apologize for the delay. However, the investigation itself was necessary due to the account activity that required further review.
We would like to emphasize that all steps taken by our team were completed in accordance with our Terms and Conditions and internal procedures.
As a gesture of goodwill, the casino is willing to allow you to create a new account, provided that this is the only account you use going forward and that all casino rules and policies are followed without violation.
Once again, we apologize for the time taken to complete the investigation, but we confirm that the case was handled according to our policies. We strongly recommend carefully reviewing and following the casino rules in the future to avoid similar situations.
@CasinoCrypto.io As a gesture of goodwill, you really ought to offer to return my $500 deposit.
But I *did* only use one account—or rather, I only ever had one account. Now you’re suggesting I violate your own rules.
I am extremely skeptical that I won't just run into the same problems again—or that you won't come up with some new issue on a new account.
Great crypto casino
This casino has several slots providers, live casino, sports bets and great tournaments etc. user-friendly website design, generous bonuses (welcome offers, cashback, free spins) and a wide selection of games including slots, live dealers and demo play.a positive experience with the casino
Fully crypto good
It has huge sellection of slots from various providers, and live casino too. Sports bet option available. Several bonuses, crypto wheel bonus, upto 6 deposit bonuses and level up bonus also available. So it seems to be good for crypto players.
Self exclusion and security features also available.
Well balanced
I've had a generally positive experience with Casino Crypto.io. The platform offers a wide range of casino games, and the cryptocurrency payment options make deposits and withdrawals fast and convenient. The website is easy to navigate, and I appreciate the variety of bonuses and promotions available for players.
Cryptocasino
As its name suggests, it's a purely cryptocurrency casino, so it also has many new surprises for customers. It has roulette, internet access, support, a website in Spanish, and the site is super easy to find everything you need. It also has a roulette game with good daily rates.