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Community Expert
Community ExpertHello @Walidhmaidi!
While we highly recommend that our users first contact the casino's customer service to address any issues they may have, we do encourage them to write a review if the problem persists and remains unresolved.
It would be helpful to provide a detailed account of their experience with the casino. Additionally, users can email us at support@chipy.com to explain their problem, and we will gladly forward it to the casino manager.
Cheers!
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