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I want to close my account. How can I do it?

Claudiu R
Written byClaudiu R
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Claudiu R

Community Expert
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  • Over 3 years of experience in customer support;
  • Bachelor's Degree in Journalism from the Spiru Haret University;
  • A strong understanding of gaming mechanics and tactics.
Vlad Mihalache
Edited byVlad Mihalache
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Vlad Mihalache

Online Gambling and Crypto Casinos Specialist
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  • Accomplished content strategist and editor with over 8 years of experience in the iGaming industry;
  • Certified Cryptocurrency Expert (CCE);
  • Specializes in blackjack strategies, slots, crypto casinos, and gambling addiction;
  • Bitcoin casino expert with extensive knowledge of crypto trading and blockchain gaming;
  • Online gambling expert with 7,000+ articles written and reviewed;
  • Strong advocate for responsible gambling with complex knowledge of the latest trends;
icon-calendarUpdated on Oct 10, 2025

If you decide to close your Chipy.com account, you can do it by following the steps below:

 

Step 1 - Navigate to the "Contact Us" Page

To begin terminating your account, click on the menu button located on the top right corner of the display.

This will open a smaller menu, from you will need to press "Contact Us".

help center close account contact us

Alternatively, you can access the Contact Us menu from the footer.

Step 2 - Send Us an Email

You will be redirected to Chipy.com’s “Contact Us” page.

To close your account, you need to send an email to support@chipy.com requiring your account to be closed. After your request has been reviewed, your account will be blocked

However, you will have the possibility to unblock it anytime, by sending another email with your request.
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Claudiu R

Claudiu R

Community Expert

  • Email icon

About Claudiu R

  • Over 3 years of experience in customer support;
  • Bachelor's Degree in Journalism from the Spiru Haret University;
  • A strong understanding of gaming mechanics and tactics.
Read Full Bio
Vlad Mihalache

Vlad Mihalache

Online Gambling and Crypto Casinos Specialist

  • Linkedin icon
  • Facebook icon
  • Email icon

About Vlad Mihalache

  • Accomplished content strategist and editor with over 8 years of experience in the iGaming industry;
  • Certified Cryptocurrency Expert (CCE);
  • Specializes in blackjack strategies, slots, crypto casinos, and gambling addiction;
  • Bitcoin casino expert with extensive knowledge of crypto trading and blockchain gaming;
  • Online gambling expert with 7,000+ articles written and reviewed;
  • Strong advocate for responsible gambling with complex knowledge of the latest trends;
Read Full Bio

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