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Community Guidelines

Carol Zafiriadi
Written by Carol Zafiriadi
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Carol Zafiriadi

Senior Content Writer
  • Specialised in video poker, table games, RNG, land-based casinos, and promoting responsible gambling;
  • Over 6 years of experience in presenting and analyzing the latest trends and innovations in the world of gaming and tech;
  • BA in English and German Language and Literature and MA in Literary Translation, both from the University of Bucharest, resulting in sharpened critical thinking and quality iGaming content.
Vlad Mihalache
Reviewed by Vlad Mihalache
body

Vlad Mihalache

Online Gambling and Slots Specialist
  • Accomplished content strategist and editor with over 6 years of experience in the iGaming industry;
  • Specializes in blackjack strategies, slots, and gambling addiction;
  • Online gambling expert with 2500+ articles written and reviewed;
  • Strong advocate for responsible gambling with comprehensive knowledge of gambling trends and addiction.
icon-calendar Updated on Dec 19, 2023

Community Guidelines

Chipy is committed to building a vibrant and well-behaved community, we believe that respecting certain guidelines is extremely important.

These practices are a foundation for maintaining a positive and respectful online environment, ensuring everyone has an enjoyable and safe gambling experience. 

Let's take a moment to understand why these guidelines are essential and how they create a sense of safety, trust, and inclusiveness within our gambling community.

Purpose of the Community Guidelines

Our community guidelines set clear standards for behavior and content. They promote responsible gambling and ensure a positive user experience.

They provide a framework for users to understand expectations and report violations promptly.

Maintaining a Positive and Respectful Environment

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Our community standards are designed to encourage positive interactions among members. By setting clear expectations for behavior, we create a space where everyone feels respected and valued. 

Treating others with kindness and courtesy is crucial, as it helps build a friendly and supportive atmosphere.

Ensuring Safety and Security

safety and security icon

Safety is our top priority. The community guidelines completely forbid activities such as harassment, bullying, or any form of malicious content. 

By strictly enforcing these rules, we protect our users from harmful experiences, ensuring that Chipy remains a trusted platform for gambling enthusiasts to engage with confidence.

Fostering Trust and Credibility

trust and credibility icon

Trust is the cornerstone of any successful community. Our guidelines help build trust by establishing a fair and transparent environment. 

We expect our members to be honest, refrain from spreading false information, and respect intellectual property rights. 

By respecting these principles, we create a community where trust is kept, and users can rely on accurate and reliable information.

Promoting Everyone's Perspectives

communication icon

We embrace diversity and encourage various perspectives and experiences within our community. 

Our guidelines emphasize the importance of treating every member with equality and respect, Chipy’s aim is to create an environment where everyone is welcomed and valued.

User Conduct

Your online presence in the community drastically affects other members. Because of that, we strive to keep the Chipy community a safe and welcoming environment. 

Here is what you need to know and follow:

Respectful Communication

We wish to keep a community where all users engage in respectful and civil communication.

No Offensive Language and Behaviour

To maintain a positive environment, we strictly prohibit using offensive language, personal attacks, hate speech, and any form of discriminatory behavior.

Please note

Members who engage in such bad practices will be sanctioned according to our T&Cs.

Constructive Discussions and Feedback

We encourage users to participate in constructive discussions and provide helpful feedback to foster a supportive and collaborative atmosphere.

Do Not Post Prohibited or Irrelevant Content

Community Guidelines Prohibited Content

Chipy aims to connect gamblers worldwide and offer them a place to share their experiences and learn new things.

As such, we forbid any explicit, obscene, or adult-oriented materials. We want to keep things strictly gambling-oriented. Any irrelevant content will be deleted. 

Examples include:

  • Repetitive text
  • Gibberish
  • Suspicious links
  • Nonsensical text and images

Similarly, we have zero tolerance for illegal content, fraud, scams, or any activity that violates laws and regulations.

Keep in mind

Our skilled Quality Assurance team constantly reviews the content users post on the website.

Respect Intellectual Property Rights

Original content should stay original. It is important to always respect intellectual property rights. You are not allowed to share any copyrighted content without permission. 

Remember to post authentic content only, and never take credit for someone else's content. Your content should reflect your own personal experience. Never hesitate to report any instances of copyright infringement.

The Importance of Responsible Gambling

Community Guidelines Responsible Gambling

It is vital to understand how to gamble responsibly and promote safety practices when gambling: 

  • Age restrictions
  • Self-exclusion
  • Limits 
  • Education 
  • Awareness

Underage individuals should not be using our website, and we strictly forbid any form of content and behavior that promotes harmful practices and reckless gambling.

Be Aware of Age Restrictions

Always ensure you are of legal gambling age in your region before joining Chipy. Keep in mind that we don't condone underage gambling in our jurisdiction. 

We pay great importance to age verification processes. This helps both our community and ourselves respect gambling laws and regulations in every jurisdiction.

Promoting Responsible Gambling

Even if gambling can be fun, never forget to play in moderation. We always enforce responsible practices. 

We want to offer our users safe and reliable options that combat any sign of problem gambling. Our platform is intended to focus on balanced and responsible gaming and offers numerous tools and resources for a safe experience.

Users can read our posts about self-exclusion options and learn how to use them efficiently and reliably. 

Moreover, we constantly share and promote resources and helpline numbers for those facing gambling addiction, and we often give reality checks to our players to remind them to set personal limits.

Spreading Education and Awareness

Excess gambling, like any other activity, can negatively affect players and their loved ones. Having a clear understanding of responsible gambling and raising awareness is a top priority we wish our members to always consider.

Responsible gambling is a two-way concept. Both players and casino operators need to understand and practice it. 

We regularly publish educational content related to responsible gaming and encourage our users to thoroughly read and share them.

Our members will always benefit from useful resources and support should they need them. We recommend they seek professional guidance and counselling from specialists such as BeGambleAware if they struggle with problem gambling. 

Security and Privacy

Community Guidelines Security and Privacy

To function effectively as a trustworthy community, we must always protect the personal information of our members. 

Thus, we are committed to safeguarding user data and making sure the security measures put in place successfully protect the personal information of our users.

Because everyone's right to privacy needs to be respected, not only do we not show our users' email addresses, but we also strictly prohibit and penalize sharing personal information publicly. 

As such, we don't allow content that reveals personal or sensitive information, so we will remove content like:

  • Personal ID and passport information
  • Private contact information and addresses
  • Online login information (usernames and passwords)
  • Photos of private people that they don’t want to be posted online
  • Personal financial or medical history

Combating Phishing and Scams

The gambling industry is not short of phishing and scam tactics. We encourage our users to remain vigilant and report any ill-intended activity.

These can include suspicious links, fake and spam accounts, and any other form of online fraud.

If you suspect that you or a fellow user have been targeted by a scammer or malicious actor, contact us immediately, and we'll take swift action.

Our team is focused on monitoring and addressing the submitted reports as fast as possible in an effort to keep our platform safe and civil.

Account Security

Enhancing account security is an important part of any online community. We strongly recommend our users bolster their account safety through relevant and reliable measures, such as choosing strong passwords and never sharing personal information with other users.

Our security team will immediately address any suspected account breach or unauthorized access.

Content Reporting and Moderation

Community Guidelines Content Reporting

To keep things civil and safe, we encourage the users to report any form of guideline violations or suspicious activities.

Don't hesitate to contact our support team and let us know about any suspicious activity. 

Be aware

The content posted on our website is always moderated. Posts and comments flagged as suspicious will be reviewed and removed if necessary.

Our Quality Assurance team is committed to reviewing the content to make sure it respects these guidelines. The user-generated content you see on this platform has been and is approved by trained moderators as proof of our efforts to ensure fair and consistent practices.

Enforcement and Compliance

To ensure good user experience and practices, our moderators reserve the right to apply a range of penalties for guideline violations, such as warnings, suspensions, or bans. To stay informed and avoid inconveniences, read more about the different penalties.

On Chipy, we're committed to enforcing these guidelines consistently and impartially.

Please note

If a user's behavior repeatedly goes against our community guidelines, it may result in a permanent ban.

Conclusion

By using our community features, you also agree to respect these guidelines. Maintaining polite and relevant behavior will let you enjoy our platform to its fullest, including:

  • Reviews and star ratings
  • Questions and answers
  • Helpful votes
  • Game ratings
  • Reports of violations
  • Our engaging levelling up and experience points feature

Creating a safe and responsible gambling community is our top priority. We are dedicated to ensuring that every user feels safe while enjoying their gambling experience on our platform.

Keeping things civil, safe, and welcoming is a shared responsibility. We encourage all users to actively participate in respecting the community guidelines. 

By reporting any violations and promoting respectful behavior, each user plays a vital role in creating an enjoyable atmosphere for all.

We are committed to continuously monitoring and updating our community guidelines. As the gambling landscape evolves and new challenges arise, we adapt our guidelines to address emerging issues and keep standards of safety, respect, and responsibility. 

We also value feedback from the community and use it to improve and refine our guidelines so that they remain relevant and effective.

Thank you for being a part of our community, and we appreciate you adhering to our guidelines.

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Carol Zafiriadi

Carol Zafiriadi

Senior Content Writer

About Carol Zafiriadi

  • Specialised in video poker, table games, RNG, land-based casinos, and promoting responsible gambling;
  • Over 6 years of experience in presenting and analyzing the latest trends and innovations in the world of gaming and tech;
  • BA in English and German Language and Literature and MA in Literary Translation, both from the University of Bucharest, resulting in sharpened critical thinking and quality iGaming content.
Read Full Bio
Vlad Mihalache

Vlad Mihalache

Online Gambling and Slots Specialist

About Vlad Mihalache

  • Accomplished content strategist and editor with over 6 years of experience in the iGaming industry;
  • Specializes in blackjack strategies, slots, and gambling addiction;
  • Online gambling expert with 2500+ articles written and reviewed;
  • Strong advocate for responsible gambling with comprehensive knowledge of gambling trends and addiction.
Read Full Bio

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