Greetings aconway1978, we do not have the necessary information to review your account however the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. Theoretically speaking if you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal would be denied. As much as we would like to provide our players with free play time and time again until they win and cash out we just can't do that. We need to put a cap on that or the casino would need to close. The standard rule for free bonuses of any kind is one free bonus between cash deposit/play sessions.
We know this is not what you wanted to hear aconway1978, but it is indeed the facts. We do our best to provide full transparency regarding the rules of bonuses (and everything else!), there is even a pop-up when you attempt to redeem the coupon whish lists the terms of the bonus and forces you to sign it in order to redeem. Unfortunately, even when presented directly with the rules some folks just click through and play ignoring both the terms of the bonus, and the casino itself.
Greetings Swayne211, per the terms of the casino it can be up to 10 business days for review and approval with "manual" withdrawal methods. These forms of withdrawal require human review and approval (then a human being to issue payment) and depending on the volume of withdrawals (HUGE) it can take a bit for this to happen.
We would highly suggest two things: 1. Deposit with crypto currencies whenever possible! Your win on a credit card deposit was approved and paid out via Bitcoin as an exception, but when you deposit and win with crypto currencies you qualify for Bitcoin withdrawal automatically. Your requested withdrawal still needs to be reviewed, approved, and paid out by humans but it at least eliminates (almost all of) the lag time associated with traditional banking methods, once it is paid you got it almost instantly!
2. Coindraw is an automated review and payout system that can result in payment within hours, ALWAYS USE COINDRAW whenever it is available as an option. It pulls the humans almost completely out of the mix so you can get paid FAST!!!
Reviewing your account we are happy to see approval went through in less than 10 business days (exceeding the written terms), and you were you were PAID IN FULL via Bitcoin within 2 days of approval.
We know that it is more likely to air your grievances than it is to express your satisfaction in any situation, but if winning and getting PAID IN FULL is a "scam" then sign us up!
Congrats on the win, and hopefully that cash brought you some joy. 🤗
新規プレイヤーにとって最高の場所です
お得なプロモーションがたくさんありますが、利用規約を必ずお読みください。それ以外は、ネットカジノを始めたばかりの新規プレイヤーにとって最適な場所です。
もし可能なら、彼らにはゼロ点をつけたい。
Chipyからプロモーションコードを入手し、運良くそれを使って勝利しましたが、9,000ドルを賭けなければなりませんでした。ギャンブルをする人なら、それがどれくらい時間がかかるか分かるでしょう!その後、20ドルのライトコインを入金する必要がありましたが、ライトコインが何なのか全く分からなかったので、暗号通貨に関しては全くの無知である私は、それを理解するのにかなりの時間を費やしました。そして今夜、入金がどこにあるのか再度問い合わせたところ、複数のボーナスを使用したため賞金は出金できないと言われました。私はボーナスを使用していません。アカウントの残高が3ドル未満になったら、入金について話し合うことができます!また、サポートにこれらのことをすべて説明している間に、入金に関して未完了の取引があるため出金できないというメールが彼らから届きました!まったく馬鹿げています!どうか、苦労して稼いだお金を彼らに送らないでください!
Greetings aconway1978, we do not have the necessary information to review your account however the terms and conditions of the casino (and the free chips themselves) only allow one free chip between cash deposit/play sessions. Theoretically speaking if you had multiple consecutive free chips back to back with no cash deposit/play to separate them the requested withdrawal would be denied. As much as we would like to provide our players with free play time and time again until they win and cash out we just can't do that. We need to put a cap on that or the casino would need to close. The standard rule for free bonuses of any kind is one free bonus between cash deposit/play sessions.
We know this is not what you wanted to hear aconway1978, but it is indeed the facts. We do our best to provide full transparency regarding the rules of bonuses (and everything else!), there is even a pop-up when you attempt to redeem the coupon whish lists the terms of the bonus and forces you to sign it in order to redeem. Unfortunately, even when presented directly with the rules some folks just click through and play ignoring both the terms of the bonus, and the casino itself.
Hopefully this clarifies things!
Best wishes,
Club Player
給料が支払われることを願っています。
このカジノは本当にひどい。入金して440ドル勝ちましたが、ボーナスは出金できませんでした。それは理解できます。3時20分に何が残っているのか、出金するにはどうすればいいのでしょうか。2週間試してみましたが、言い訳ばかりでカスタマーサービスは失礼です。カスタマーサービスに連絡しようとすると、毎回1時間待たされます。これは、諦めてお金を戻したり、完全に諦めたりさせるためです。注意してください、これは大きな詐欺です。
Greetings Swayne211, per the terms of the casino it can be up to 10 business days for review and approval with "manual" withdrawal methods. These forms of withdrawal require human review and approval (then a human being to issue payment) and depending on the volume of withdrawals (HUGE) it can take a bit for this to happen.
We would highly suggest two things:
1. Deposit with crypto currencies whenever possible! Your win on a credit card deposit was approved and paid out via Bitcoin as an exception, but when you deposit and win with crypto currencies you qualify for Bitcoin withdrawal automatically. Your requested withdrawal still needs to be reviewed, approved, and paid out by humans but it at least eliminates (almost all of) the lag time associated with traditional banking methods, once it is paid you got it almost instantly!
2. Coindraw is an automated review and payout system that can result in payment within hours, ALWAYS USE COINDRAW whenever it is available as an option. It pulls the humans almost completely out of the mix so you can get paid FAST!!!
Reviewing your account we are happy to see approval went through in less than 10 business days (exceeding the written terms), and you were you were PAID IN FULL via Bitcoin within 2 days of approval.
We know that it is more likely to air your grievances than it is to express your satisfaction in any situation, but if winning and getting PAID IN FULL is a "scam" then sign us up!
Congrats on the win, and hopefully that cash brought you some joy. 🤗
Best wishes,
Club Player
素晴らしい
私にとって素晴らしい経験でした。このような機会とサポートをいただけたことに心から感謝しています。
良いカジノです。出金に時間がかかります。
ここで2回ほど勝ちました。1回目は1750.00、2回目は800.00でした。最初の出金は暗号通貨口座に反映されるまで3週間かかり、2回目は5週間もかかりました!楽しかったですが、賞金がいつまでも出ないのを待つためにまたプレイするつもりはありません。