Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for taking the time to share your feedback and login information with us!
Our software provider experienced a technical issue during maintenance, which affected some player accounts. Unfortunately, your account was among those affected, and we temporarily deactivated it until the software provider resolved the issue. After reviewing our conversation, I confirmed that you had been informed about the technical issue and the reason for the temporary deactivation of your account.
After reviewing your account, we confirmed that you played with a deposit bonus on your $30 card deposit. The bonus terms and conditions were as follows:
Bonus: 215% (107% on CC) Low Wagering + 51 Free Spins on Desert Raider
Wagering requirement: 5x Deposit + Bonus
Minimum deposit: $20
Maximum cashout: 5x Deposit
Maximum bet per hand: $20
One bonus per player
Allowed games: Non-progressive slots only
Since the maximum cashout for this bonus is limited to 5x the deposit amount, our software provider has credited $150.00 in winnings back to your account. Your account has now been reactivated.
Please refrain from playing with these winnings and proceed with the withdrawal process after completing the required account verification.
Additionally, before you can withdraw your winnings, you must verify your account and card.
To complete the verification process, please log in to your account and upload the required documents.
You can find the full details in our Terms and Conditions, Section 9.5, which states that verification documents may be requested before your first withdrawal and occasionally thereafter to ensure account security.
9.5. Verification requirements
The specific documents required depend on whether account verification or credit/debit card verification is needed.
a. Account verification:
The front and back of your ID card, driver's license, or passport.
A selfie of yourself holding your ID card, driver's license, or passport.
b. Credit/debit card verification:
The front and back of any credit or debit cards used to make deposits at the casino.
A utility bill (for example, gas, electricity, water, or telephone) showing your name and the address registered with us. If you do not have a utility bill in your name, you may provide a bank statement instead.
A selfie of yourself holding your card.
Thank you for your understanding, and we sincerely apologize for the inconvenience caused by this technical issue!
1,130
5
2
検証済み 2026年10月31日に
プレイヤータイプ:
賭け条件:
最低入金額:
最大出金額:
ゲームタイプ:
ありがとうございます！フィードバックが送信されました。
有効期限:
期限切れ
またしてもハニートラップカジノ
私はすべてのルールとボーナス条件に従いました。2.77ドルを25ドルの出金可能な金額に増やし、2週間後にKYCの承認を得ましたが、その後、彼らは私にお金を送金することを拒否し、基本的に無料でサイトを利用するように懇願してきました。私が入金して最後まで1倍の金額をプレイするまで、彼らはそうしました。彼らは本当にひどいので、プレイしないでください。もっと良いカジノはたくさんあります！
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards
Daniel Levy
Bettywins Management
今日、このカジノからメールで40回のフリースピンを受け取りました。そして、25ドルの賞金を獲得しました。今、出金しようとしているのですが、本人確認（KYC）手続きを経なければなりません。このカジノが合法かどうか、また後日皆さんにお知らせしますので、お楽しみに。
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards
Daniel Levy
Bettywins Management
300ドル以上が消えた！
今朝、残高がゼロに近づくにつれて、300ドル以上が消えてしまった。
私はすぐにサポートに連絡を取りました（下のスクリーンショットはチャットの様子です）。すると、彼らはその問題を認識しており、既に解決に向けて取り組んでいるとのことでした。
アカウントを何度も確認しましたが、何も変化はありませんでした。今日の午後、再びサポートに問い合わせましたが、前回と同じ回答でした。
今晩、アカウントがロックされてしまった。メールも電話も何も連絡なし…。
何だって？
Hi Mrcescott,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
Our software provider experienced a technical issue during maintenance, which affected some player accounts. Unfortunately, your account was among those affected, and we temporarily deactivated it until the software provider resolved the issue. After reviewing our conversation, I confirmed that you had been informed about the technical issue and the reason for the temporary deactivation of your account.
After reviewing your account, we confirmed that you played with a deposit bonus on your $30 card deposit.
The bonus terms and conditions were as follows:
Bonus: 215% (107% on CC) Low Wagering + 51 Free Spins on Desert Raider
Wagering requirement: 5x Deposit + Bonus
Minimum deposit: $20
Maximum cashout: 5x Deposit
Maximum bet per hand: $20
One bonus per player
Allowed games: Non-progressive slots only
Since the maximum cashout for this bonus is limited to 5x the deposit amount, our software provider has credited $150.00 in winnings back to your account. Your account has now been reactivated.
Please refrain from playing with these winnings and proceed with the withdrawal process after completing the required account verification.
Additionally, before you can withdraw your winnings, you must verify your account and card.
To complete the verification process, please log in to your account and upload the required documents.
You can find the full details in our Terms and Conditions, Section 9.5, which states that verification documents may be requested before your first withdrawal and occasionally thereafter to ensure account security.
9.5. Verification requirements
The specific documents required depend on whether account verification or credit/debit card verification is needed.
a. Account verification:
The front and back of your ID card, driver's license, or passport.
A selfie of yourself holding your ID card, driver's license, or passport.
b. Credit/debit card verification:
The front and back of any credit or debit cards used to make deposits at the casino.
A utility bill (for example, gas, electricity, water, or telephone) showing your name and the address registered with us. If you do not have a utility bill in your name, you may provide a bank statement instead.
A selfie of yourself holding your card.
Thank you for your understanding, and we sincerely apologize for the inconvenience caused by this technical issue!
Best Regards
Daniel Levy
Bettywins Management
インクレーブの一般的なカジノ
ほとんどのInclave（RTG）カジノと同様の構造です。特に目立った点はありませんが、ひどい点もありません。出金は試していません。ぜひ試してみてください！
素晴らしいカジノ
このカジノはスロットの種類はそれほど多くないけれど、素晴らしいボーナスがたくさんあるのでとても良いです。
迅速な入金と出金
入金と出金は迅速です。本人確認もそれほど時間はかかりませんでした。